[Resolved]  Idea Cellular — Mob no. [protected]

Address:Thane, Maharashtra, 400606

Call with cust care exc deactivate my Game five service on 24th April 16, also send mail regarding this service.
extra charge on my next month of May-16 bill in 150*14.5%
for gamefive service.
complaint register on [protected]@idea.adityabirla.com this email id nobody has give me proper responce we have very irrited with this service.
as well as we have call to 198 complaint no. there also not provide me answerable answer.
Mr. Prankaj & Vishal Rajput talk with me on that call.
please help me & waive of my extra charge amt.
also he has been deactivated my service without any information.
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May 23, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Jun 29, 2016
Idea Cellular Customer Care's response
Dear Customer,

We regret the inconvenience. Your contact details are with us and we will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular
Jul 10, 2016
Updated by Chalke Manisha
Dear Idea team,

Still we have not received any revert on your side.
as our communication you have clear this issue on 5th July 2016.
so why you not revert me.
I m very irrited with your Service.

reverse my all amt on this bill.
April -16 Rs 75*14.5%
May -16 Rs 150*14.5%
& late fee payment for rs 50./-
Gamefive this service activate on your side no body has explain me what this service & which apps on this service & what is benefit on this service.
why you charge me rs 50/- for late payment charge month of June-16. we have already paid my actual amt.
this pending amt coming on your side.
& i already inform you mail & customer care executive.
we want all this amt waive of in current coming bill.
we want close this issue on this month any how.we dot'n have tym to raise complaint again & again.
regards,
Manisha Chalke
Complaint comments 

Comments

Dear Customer,

As per your telecon with our customer service associate on 30th June 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Idea team,

Still we have not received any revert on your side.
as our communication you have clear this issue on 5th July 2016.
so why you not revert me.
I m very irrited with your Service.
reverse my all amt on this bill.
April -16 Rs 75*14.5%
May -16 Rs 150*14.5%
& late fee payment for rs 50./-
Gamefive this service activate on your side no body has explain me what this service & which apps on this service & what is benefit on this service.
why you charge me rs 50/- for late payment charge month of June-16. we have already paid my actual amt.
this pending amt coming on your side.
& i already inform you mail & customer care executive.
we want all this amt waive of in current coming bill.
we want close this issue on this month any how.we dot'n have tym to raise complaint again & again.
regards,
Manisha Chalke

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