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Idea Cellular Complaints & Reviews

3.2
Last updated Apr 19, 2024
Complaints 16713
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9872
Unresolved
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Idea Cellular Phone Numbers

Toll free
1800 270 0000
1034
475
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+91 95 9400 4000
752
371
Fax
+91 79 2323 2251

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Idea Cellular Head Office Address

Suman Tower, Plot No. 18, Sector 11
Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 438

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N
Nayak Rama
from Gwalior, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Vas

I would like to say that one vas juice up is started from web, which charge 150 per month, as i have not started any of this service and not downloaded any thing, i deactivated it by sending stop sms, but i request u please stop such kind of activity of cutting money from customer account and making fool to them. As the service is not requested by me. Pls refund my money 150 as soon as possible....
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S
Sulaiman Shaik
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deducted balance

Address:516003
Website:Idea cellular

Idea mobile service provider is deducting my balance again & again for wrong charges. I have 4g net pack in my account, while using it the network drops sometime & it itself gets connected to 3g & they deduct the charges from my main balance, what can I do for that if the network drops & gets connected to 3g, I have paid rs.253 for the pack and again they deduct my balance, is it my problem if the network drops? It's been happening for a...
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P
Pushp_singh13
from Meerut, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Idea cellular cutting rupees without any reason

Address:Meerut, Uttar Pradesh, 250002

I did not request for this service but why idea cut the blance and send me this sms please tell me how it possible without doing any thing i request for this services.

.1 sms
Thank you. We have received your request for service juice up and it is being processed.

2. Smd
Your juice up has been activated. Amount charged is rs 35.00 /- for 1week. Renewal charge is rs 150.[protected]@1month as applicable. To...
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pramod kumar srivastav
from Gwalior, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of amount Rs 599

Address:497235
Website:-

Dear sir,
I have recharge Rs 599 internet data pack 2G for 8GB-60 days.on date[protected] at 21-23-03 to beetel connection manager mob no[protected].After recharge of data pack, . internet connection was not available on my net setter.So I have taken Rs 5 on loan for discussion of this problem with customer care of idea co. After taken of loan I found my data-plan Rs 599/inter connection escaped on my net- setter.It is misappropriation...
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J
jakinshah
from Bhusawal, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Billing related complaint

Address:Gandhinagar, Gujarat, 382481

On 2nd may'16 i requested customer care executive to change my plan & to close my previous plan during discussion he suggested me that i should go for 5gb internet free plan of rs. 1299 or to go for 1599 plan. Previously i was using extra pack of 10 gb worth rs. 999.00 so i agreed to his advise & requested him to change accordingly. He changes my basic plan but he didn't stop my extra pack & when i recd. My bill on 25th may. I was shocked....
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S
Sandip S Patil
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My sim blocked without reason

Address:Thane, Maharashtra, 421302
Website:www.ideacellular.com

Idea is chit me, sabse jada chutiya bana rahe he ye log maine comlent kiya koi sunwai nahi he mera vip number tha in logone use band kiya aur rizen de rahe he ke maine recharge nahi kiya aur jada use nahi kiya jab ki maine har waqt use internet pack mara hu but o log bolra he ke kuch kiya hi nahi muze recod bhi nahi de rahe he mene mere najdiki center me jake comlent diya but o loag bhi muze sirf bol rahe ke aap ka mater maine mail kiya hu...
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prerna.khushbu
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Postpaid bill complaint

Address:400081

“2G GPRS 250MB” pack which cost Rs 49 was activated on my Idea mobile number on 5th May 2016 and they have imposed a penalty of approx Rs 1000 in my bill gnerated on 12th May 2016.

I do not understand your so call concept of pro rata (per day basis). What I know is if I have done extra recharge of Rs 49, then my bill should come with an addition amount of Rs 49. As per your calculation I am OK to give extra charge of Rs...
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A
Ayaz Kapadia
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassment by idea cellular prepaid

Address:Navsari, Gujarat, 396310
Website:www.ideacellular.com

My Spouse had an idea Mumbai mobile number [protected] which she had ported to Idea Gujarat due to Location change. After number port, she was unable to pay the last idea bill which was around RS 178. The bill amount was paid in cash to their customer care outlet (Vikhroli West) Mumbai. I have a receipt of that. After almost 7 days of the payment and after submitting the same to the Navsari Idea outlet on the 4th of June they have disconnected...
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Surjeet Solanki
from Gwalior, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Committed wrong recharge

Address:Indore, Madhya Pradesh, 452010
Website:WWW.COSUMERCOMPLAINTS.IN

Data bachat offers:(1)rv59=250mb 4g/3g data, 12d (2)rv159=1gb 4g/3g data, 28d (3)rv293=1gb day+1gb night 4g/3g data, 28d (4)rv298=paaye 10gb tak 3g/4g data, 28d
मेने कल रिचार्ज करवाने से पहले idea कॉल सेण्टर फ़ोन करके पूछा था की 298 के रिचार्ज पर क्या मुझे 10gb डेटा मिलेगा तो...
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M
Meenakshi91
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unusual balance deduction

Address:New Delhi, Delhi, 110059
Website:Idea

Idea has deducted rs 15 from my balance. I got 2 message from idea that my rs 10 and 5 has been deducted from my account.nd when I contacted to customer care the executive whose name was Lakshay said that I had applied for a code.nd then he disconnected the phone.while I was describing my problem. This is totally insane.then 2 Another customer executive express their different views regarding deduction of this balance.It is totally embarrassing.how...
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Priy Shirodkar
from Valpoy, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong balance deduction by idea cellular

Address:403516

Idea have deducted constantly Rs.80/- thrice now for calling some ISD no. The no. does not show in the register list of the mobile phone, but shows in idea call centre computer. I[censored] call back on the no. call doesnt go through. plesae stop cheating your customers.I have been an idea user for very long time now. almost 10 years i have this no. i wish not to change. if this continues i would be left with no option then to discontinue the service.br...
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Gupa rajan
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Miscommitment...

Address:New Delhi, Delhi, 110086

Dear idea cellular.
My name rajan gupta [protected].
I call custome care about known best offers. Madam say your best offers in rs 125, 3g data for 28 days. She say also you ckeck also 12111. But i checkd them no same offers. Agin call to customer care phicked phone other mam she say same and only offers till midnight. I recharge immideatly from paytm. But message display 2g data for 1 month.

I call customer care...
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R
rekha64
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Idea Cellular CALL FROM DELHI COURT-Threatening

Address:400098
Website:www.ideacellular.com/customer-care/need-help/idea-office-locations#Mumbai

Hi, This is rekha. I have used idea postpaid connection 4 to 5 months and i am not using that connection from mar 2016 due to bill disputes.I have received wrong bill in the month of Mar 2016 for that reason i have raised complaint against the bill which was wrongly provided by idea Cellular .Till date issue not resolved even that today, i got call from [protected] Priya Agarwal she said that we are from Delhi Court and we are lodged the FIR...
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A
anandsphinx
from Delhi, Delhi
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Number not activated, not working, but bill raised

Address:492001

I have been allocated an additional number [protected] by Idea and after many verification and documents, my number has not activated, not started but billing starts. The employee who gave me the SIM said that SIM has technical problem and hence new SIM will be allotted but SIM is completely closed. Bill raised for two months. No employee of Idea is replying me on this matter. I am very fed up with service of Idea and its employees. Please...
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D
dhirajlad
from Nashik, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint

Address:411023i

Sir,
My name is Dhiraj lad I am using idea postpaid connection since last 1year now when i open my data connection for 20 seconds or less than that every time it will deduct exact 10 MB and when I called up the call center fellow he said there is some problem with the mobile and I gave him each and every detail about my cellphone but he is not listening to me he said that u need to pay the Money.I never seen third class services in...
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M
maddy.bhoite
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of recharge

Address:Satara, Maharashtra, 415525
Website:www.ideacellular.com

Hello sir,
My Name is Milind Bhoite. i m from Pune, maharashtra and i am Value added customer of Idea Cellular. This is My mob no. -[protected]. Today I Made Two Recharge of same amount worth 1251/- each for idea 3g internet for 28 days validity. One is Made by my brother from mobile retailer shop. and another made by me from online site Paytm. This all happen due to i don't received first recharge message earlier. second recharge...
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S
srinivas6779
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Activation of outgoing

Address:500010
Website:consumer complaint

Hi this is srinivas manne from hyderabad have ported three mounths back from airtel but yesterday idea has barred my outgoing which is very much insulting in society saying that i have rs 270/- outstanding in previous airtel so i have paid that amount also and cleared the amount and now after clearing that amount they are making me run hear to airtel and idea but they are not responding properly just they are troubling if i go and meet airtel...
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M
Milind kumar gautam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Idea simcard registration failed again

Address:225001
Website:www.ideacellular.com

Sir this is second time when my idea sim say sim card registration failed . In 2015 30 october my sim service banned and this time now again . I think idea sim service is very poor and the offers given by them is very costly ...
When in october when my sim card registration failed i went to idea care service, they charges 50 rupees but the actual charge is only 25 rupees . This idea service is very bad for me ...

Address...
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Sipri
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No activation post to prepaid

Address:Jhansi, Uttar Pradesh, 284003

I have idea post paid connection mb.no.[protected]billing dt.4.6.16.i hv paid bill and completed all formalities on 4.6.16.for post to pre paid ur idea office staff gave a sim and informed that sim will be activate after 3days but till date not activated.several time approached idea office near pramod patrol pump.jhansi.bur no response.pl.think ur self are u satisfied for providing such poor service?for post paid connection ur staff himself...
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Rinkesh Bhardwaj
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Unwanted messages

Address:Dholpur, Rajasthan, 328021

Dear sir,
I have a postpaid connection of idea no. [protected]
Bill pay my company control print ltd.
But happened that date on[protected] time 19:56 i have message from idea company iz-health no. 53513
My mobile under book so this number dail and call duration 01:11:21 call charge rs 3/min. After that again message from dail number call duration 01:11:40. Total charges rs.600/- than i was talking with consumers...
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