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Idea Cellular Complaints & Reviews

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Last updated Apr 19, 2024
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Gandhinagar District
Gujarat
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382011

Idea Cellular reviews & complaints page 437

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S
shelarsag
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Automatic juice up service activation and deduction of charges

Address:Pune, Maharashtra, 411041

Today I received SMS that Juice Up service has been activated on my Idea mobile no. [protected] and charges of Rs. 75 have been dedusted from my balance.

I did not request any service by Phone/SMS or Internet and still this service has been activated without any intimation or any confirmation from me and charges have been deducted from my balance.

I immediately deactivated the service by sending SMS.
br...
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S
Satish J. Makwana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint against idea for fraudulent bill of 7700 without any intimation and alerts

Address:380015
Website:www.ideacellular.com

Hi

I am writing this mail to lodge a complaint against idea cellular for billing dispute.

I am using [protected] as primary number and using idea easy share 3.0 plan of 1400 with 2 more numbers [protected], [protected].

My average monthly bill since i switched to idea is[protected] for more than a year.

I have got bill of 5150 for month of 8march-8april which is highly surprsing and...
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P
preshit143
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint due to wrong charged roaming bill

Address:Thane, Maharashtra, 400607

My name is preshit todankar, i was using [protected], [protected], [protected]. Idea post paid connection. I received a bill of approximately 6000 .Being a multiple user tried to call customer care department a lot for reducing my bill which was wrogly charged, but they were very rude while conversation. They gave faulty reply to, i wanted my same number to be issued but they denied for the same too. The bill is also faulty, its showing roaming...
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A
aadil6868
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Connectivity

Address:190018

I have ported out my number [protected] from Airtel to idea 4 years back thorough MNP.Now from last month all Airtel subscribers cannot call me because they are being said this idea number does not exist while calling me.I raised complaint in idea they told me go to airtell (complaint no is c1-[protected]).I am running a business where all my work is done on phone I am having great loss to my business please help...
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vamsikrishna gottipati
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharged 98 rupees and did not get benefit of i 2 i 20 p/min

Address:Hyderabad, Andhra Pradesh, 500055

On 15/06/2016 i recharged my number with few amounts of
70 full talk time — i got beeifit
49 1.2 p/min to any mobile — i got the benefit
98- 20 p/min idea to idea — did not get the benefit
I call to customer care they are saying both offers will not work at a time, so i asked for refund they are saying not possible.
How can i leave my money without having any benefit. And i opted for offer which...
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P
psolankuhg
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sim card not working

Address:201005
Website:IDEA CARE

Hello,

My sim card not working it is showing error massage "sim card not ready" would request you please activate sim card as soon as possible. I am using this sim from last 5 years and never faced these kind of problem in past. I do not know why sim card is showing this error massage my mobile no -[protected] and my name is praveen kumar solanki. Please do the needfull...
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K
kkn1
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment issues, disconnection of sim without reason, calls from hired "recovery agents" and advocate notice

Address:Mumbai City, Maharashtra, 400054

Dear sir/madam,

I have had idea connections since 2010 until early 2016.
I have been facing constant payment issues with the idea care at vile parle east in mumbai.
Despite my payments being on time and never having defaulted, my connections have been constantly disconnected since december until i was forced to port out to airtel on my oldest connection.

My brand new 2nd connection (Purchased...
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C
Chenju
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recording payment issue

Address:641005

Dear sir/madam

My idea number is postpaid number, this number activated on 14th may 2016.

I received the bill amount on 23rd may 2016. As per the bill amount i made online payment on 7th june 2016 in morning before 9'0 clock.

But still my payment is not updated. Since my number is barred 2 times. I suffer a lot for my professional. Here default is not my side.

I contact show room...
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V
vishwamitra tyagi
from Hardoi, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

1 week se number of h

Address:Panchsheel Nagar, Uttar Pradesh, 245101

Sir
Mera no [protected] post paid h
Jo Ki 1week se band hmare yha Rajdeep telecom Ki service acchi na hone Ki vajha se mene apna no post se pripaid kraya tha Jo Ki abhi tak activet nhi Hua h
Rajdeep telecom se koi santoshjanak jawab na Milne k Karan me aap se help cahta Hu
Mera bhut jyada loss Ho rha h us no k band rhne k Karan

Sari pymnt clear h koi pymnt due nhi h mene extra pymnt deposit Ki h
Ye...
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S
simardeep kaur
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

All of a sudden message regarding deduction of rs.20 for some mobile academy subscription

Address:Mohali, Punjab, 160064
Website:idea.mobileacademy.com

Date: 15 june 2016
I was downloading songs from a site.
I received a message in my inbox.
When i checked it later it said that rs.20 are deducted as charges for subscription for mobile academy activation.

Neither i searched regarding idea mobile academy nor clicked any link.

I need a refund of my balance.

It is high time and the company has done this many a times now and doesn't...
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M
manoj2451964
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

3g network speed

Address:Firozabad, Uttar Pradesh, 283203

I am a Idea prepaid user.I have been using idea for a long time because of its good network service but from 10 months I am facing network problem very much.I always make 3g recharge(Rs 249 a big amount) but the service that idea network providing is worst than 2g speed most of the day.I am paying full but i am getting worst service.I have contacted to idea care but they told me to follow some process but literally no results from that so...
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S
Sadhana191
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Idea preapaid recharge not received

Address:Pune, Maharashtra, 411014
Website:IDea cellular

Hi team,
I have made idea recharge of rs. 208 to my mobile [protected]. Rs 208 amount got debited from my bank account but transaction was not successful because of session timeout. Recharge is also not done and amount is still not credited back to my account. Could you please do the needful. Usually amount gets credited back to bank account if transaction is not successful....
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P
Patel Nayan
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MNP Regarding

Address:Surat, Gujarat, 395017

Reminder - 1
Hello sir,

We had processed below mentioned 3 numbers since march but due to “letter of authorization is invalid” remarks its unable to process further.
Kindly find screen print of it.


[protected]
[protected]
[protected]

Why u r more n more time our mnp application cancel form your company let me know

Best regard
Nayan patelbr...
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K
Krutika23
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

They cut my balance of rs.13 for no reason at all

Address:411007
Website:Idea

I am in roaming (Maharashtra) and my number is from karnataka and i made an online recharge and got 100. And within ten mins 87 was my balance.
They deducted that amount for no reason.
I got a message from idea saying that u can call toll free to 198, 1909 etc while roaming. So i called these numbers to complain. All of them said we cannot entertain as your number is from karnataka.
They are not giving me any information...
+1 photos
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D
devangmehta09
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassing me for payment of idea connection which i never had.

Address:Mumbai City, Maharashtra, 400013

Dear Idea Team,

My number is [protected]. This is a vodafone post paid number and i have this number from 10 years now.

I have been receiving harassing calls from +[protected] saying someone had given my number as alternate number while taking a idea connection and has not paid some 500-600 Rs. and hence I am liable to pay the same. She also started giving me threats of various kinds.

She also...
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N
nisha sahu
from Bareilly, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deduction without any reason

Address:122001
Website:idea

Idea is worst service provider. always use to deduct the balance amount from talktime for some useless services like some games some app, whenever we use some internet from our mobile n that is also without confirmation, yesterday rs. 30 has been deducted from my main balance n before it some rs 15 deducted before it rs 145 n so on. i suggest no body should go for idea connection.its worst . n whenever we call to customer care they always...
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P
prithvi.91
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Conversion of idea postpaid to prepaid

Address:Hyderabad, Andhra Pradesh, 500082
Website:www.ideacellular.com

I have applied to covert my postpaid connection to prepaid at Idea office at begumpet Hyderabad . i has been 3 days already and they have deactivated my number now the idea costumer care tells me that they didn't receive any request on this number and refuse to answer any of my questions kindly look in to the same and resolve my issue my mobile number is :-[protected]...
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Chirag Kagzi
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non-activation of new connection

Address:122001
Website:www.ideacellular.com

Hi,

I had requested a new postpaid connection online against which i received a call from [protected] in which i choose a new number to be issued. After that a guy from idea company reached me and gave me a new postpaid sim having sim no.[protected] and said this will get activated within 2 days. Today is third they so i tried to reach that guy's number but it is switched off and am not able to reach anyone to check...
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V
Viky Rossie
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge deduction

Address:600073
Website:IDEA CELLULAR COMPANY

Dear Sir,

This is vignesh My number is [protected], I did a recharge for 59 RS. 3G internet data yesterday night 9.00 p.m to my wife's mobile no. but before I did that recharge my wife did an offer pack of 148 rs - 1 GB 3g data at 5.00 p.m. The problem is since I have did the 59rs. recharge her 1 gb has been cancelled. This is worst. we have spent 148 + 59= 207 rs. but we just getting 140 MB of data. I contacted customer service...
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girdhari lal meena
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misguided by customer care officer and made me to recharge of 98 which is no more useful for me

Address:Jaipur, Rajasthan, 302017

Sir idea cellular company k castumer care adhikari se jab maine 2G data pack ki jaankari li to mjje bataya gya ki 98 rupies ke recharge me 1Gb 2G deta milega.
Jab maine recharge krwaya to mere acount me sirf 410 Mb mila h.
Fir maine castumer care adhikari se wapis baat ki to bol rhe hai ki aapka number 4 din purana hai aapke number par ye scheme hai hi nahi.
Agar scheme nahi hai to muje kyu bola pahle ki 1Gb milega.br...
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