Idea Cellular — My excess payment has not been returned

suddu84

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

Hi I was an idea customer and I ported to Airtel. I had made an excess payment of Rs. 500, for which i sent multiple mails(atleast 5 ) to the customer care to return my moey back. All i get is an automated mail or an executive saying we will get back to you. Its been about 3 weeks now but no resolution. Whats going on Idea? Stop Ullu Banoing people. Krishna

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Idea Cellular customer support has been notified about the posted complaint.

Mar 15, 2014

Updated by suddu84 MY ph no. is [protected]

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Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We regret the inconvenience caused to you. Request you to reply us with your mobile no. and alternate contact number or else you can visit our website: http://www.ideacellular.com or call 121.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We regret the inconvenience caused to you. As per your telecon with our customer service associate on 15th March 2014, we wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

As per your telecon with our customer service associate on 20th March 2014, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular