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Idea Cellular Complaints & Reviews

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Last updated Apr 19, 2024
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Idea Cellular Phone Numbers

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1800 270 0000
1034
475
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+91 95 9400 4000
752
371
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+91 79 2323 2251

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Idea Cellular Head Office Address

Suman Tower, Plot No. 18, Sector 11
Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 657

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A
Abid142
from Mumbai, Maharashtra
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Idea is the worst service provider.........

Address:Bhopal, Madhya Pradesh

I am using idea postpaid connection, my number is [protected], my bill plan is 499 royal (second), and a gprs plan of 200 and after this they generated bill of Rs 19180, in one month that is of November 2013. this is disgusting, when i asked them they gave the reason that i used internet service. I request to idea postpaid users please change service provider as soon as possible. because they dont have any reason to create your bill, and...
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B
Bency achen John Geevarghese
from Ernakulam, Kerala
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non functioning of website online payment thru debit card

Address:Kollam, Kerala

This is to inform you that For the last two months I have been facing a lot of problems from your Website. My mobile number is [protected]. If you can refer to my bill payment history, I have always paid my bill before the last date. I am sure you will have these details on your system too. Now My problem starts last month when I have to pay my bill of my payment cycle with Oct 26 to Nov 26th 2013. I tried going to the site and pay my...
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E
Euppal
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No bills dispatched

Address:Hyderabad, Andhra Pradesh

On 12/26/2013 received a sms for an outstanding amout of 1081.53. Since then till date i.e. 01/13/2014 I havent received the clarification/details on this outstanding amount elegation. Since 12/26/2013 constant follow ups have not resulted in any help from customer care.
Today i.e. 1/13/2014, my outgoing, sms and internet connected has been barred !
This is the kind of service a so called 6 years old esteemed customer gets...
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A
ashokekta
from Pune, Maharashtra
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unnecessary deduction

Address:Sivasagar, Assam

Rs1.50 is deducted automatically.When ever i on my cell. i have call to customer care they are saying its for sending sms to [protected] . But i have never sent any sms to [protected] kindly stop unnecessary deduction. my cell no [protected]...
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I
inspiregopal
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BILLING

Address:New Delhi, Delhi

I WAS USE A IDEA CONNECTION, BUT AFTER SOME MONTH HE ISSUE ANOTHER NUMBER AT MY NAME, AND GIVE SOMEONE, WHEN I GOT THE BILL I COMPLAIN IN IDEA AND ALSO MAIL HIM, BUT HE DONT GIVE ANY ACTION, AND FINELLY I PORT MY 1ST NUMBER IN TATA, BT SECOND NUMBER BILLING AMOUNT 4000, BUT STILL I NOT GOT ANY NUMBER FROM IDEA.. AND THEY CALL MY ALL FRIENDS AND PARENTS TO BILLING THOES NUMBER WHOES I NOT USE ... MYNO -[protected]...
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A
Ash Marathe
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Deduction without prior notice

Received a msg from IZ-IdeaCMS on 5th and 11th Jan 2014 , The msg is as follows : "Dear Customer, thank you for downloading Game Zone from Handygo. You have been charged Rs. 50." . This is not professional and I request Idea ppl to credit me with the amount deducted.Your customer care officials say "You downloaded it so it is deducted" but i dont even know this site.At total my Rs 100 were deducted.My no. is [protected]...
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R
Ramendra Sirohi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong bill added for which mob no. closed last 4 years

Address:New Delhi, Delhi

sir,
I am requested that i am regular customer of idea cellular service of post paid.my phone no is [protected] continue
from year 2007 & pay bill always in time. my bill of nov 21 to dec 20 of rs 65/- already paid.but again i got the
message that you pay the rs 277/- for your other mob no which are registered on your name.in fact this mob no
[protected] was closed in 2009.. & till date i have never...
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W
write2gvg
from Chirala, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

balance deduction

Address:Hyderabad, Andhra Pradesh

I have internet data on my mobile no [protected]. I had downloaded one videi clip using internet browser. then I got a message for balance deduction of rs 40. and also a one more deduction of activation of channels on apalya for 15 days with deduction of 49 rs without my any acceptance or prior information. this is very bad experience with idea company. Now I want my balance back soon. Otherwise I will complaint. plz solve the matter...
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A
ashiskharel
from Gurgaon, Haryana
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Idea Cellular 3G Netsetter issues

Address:Dehradun, Uttarakhand

Seems like this happens every month to Idea Netsetter. Somehow caps my speed at 100kbps with just sometimes over 500 kbps. Seriously, tired of their speed issue. They work for a few days after a complaint is lodged but then back to square one with the same issue of crawling speed. This is the fourth time this has happened to my 3G connection speed just being capped at 100kbps inspite of paying my bills well before time. My idea 3G number...
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J
Josin Kalluvilayil
from Punalur, Kerala
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regarding balance deduction without activating services

Address:Kollam, Kerala

sir/madam my balance is deducted from from my main account without prior notification.i contacted customer care they are not responding properly and saying that we didn't sent such a messages.they are not giving any value for the customer. thanking you josin [protected]@gmail.com...
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B
bansal9m
from Gurgaon, Haryana
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Vas charge

Address:New Delhi, Delhi

Dear Sir/Madam,

Idea cellular is charge for 2 times charges for vas charge Rs.50/+50/= 100/-. 1st is 22oct.2013 and 2nd is 01dec.2013. I am not download any paid game
But idea charge me game download charge.

Thanks
Mukesh Kumar
[protected]...
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R
rjzme
from Mumbai, Maharashtra
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plan related issue.

Address:Kolkata, West Bengal

Dear sir/madam I am Deepak Kumar. I brought a Idea new postpaid connection ([protected]) with plan (699), they told me you will get unlimited local & std for first three months. But I dnt get the benefit. I communicate with store manager (Idea Sodpur Kolkata), but they are not entertain me regarding that, and they are sending me the bill every month . Please Help me to solve this issue. I am waiting for ur positive response ASAP....
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V
Varad Shastri
from Mumbai, Maharashtra
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MNP no not activated

Address:Mumbai City, Maharashtra

I have ported my number [protected] from docomo to Idea. My docomo sim is deactivated on 5/01/2014 12.00am. But when i dial 59059 from idea sim to activate it, it is saying that plz check the number. My incoming is also been close. Kindly suggest asap as that no is very imp...
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K
k.sunil
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misbehave

Address:New Delhi, Delhi

Dear Sir, I was consumer of idea cellular bearing mobile no.[protected]. Due to temporary withdrawn the incoming/outgoing facilities on my mobile phone. I have not paid the outstanding dues of idea cellular mobile bill. On dated 03/01/2013 about 11.29 AM and 11.30 AM twice time call a personal of idea cellular company on my alternative mobile no. [protected] and started with very dirty-dirty abused with me from mobile no. [protected]. Request...
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S
susheel_1988
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Irritating Missed call alert

Address:Mumbai City, Maharashtra

Idea Cellular's network is pathetic. Despite such pathetic services, by not providing satisfactory network at no place be it home or be it while traveling. To top it all, they have the audacity to irritate customers by sending SMS messages to its subscribers about missed call alerts and asking them to pay Rs3 to know the missed call number. How dare does Idea Cellular network have the effrontery to irritate its customers when they are...
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K
Kumarswami Hiremath
from Guntur, Andhra Pradesh
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after successful porting didn't get network from idea

Dear sir, My cell number is [protected], I m porting from Tata docomo to idea on 25.12.2013 (My port number is -TX948847) and previous company will take back network on 31.12.2013 at 10.30 pm. Afterwords I put your blank sim card on my mobile and waiting your network.but till I not get any network so what is the problem to providing your network, AND when i geeting, this number is very important to me so kindly help meThanking you...
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S
Snehasis Samanta Singher
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong recharge

Address:Mayurbhanj, Odisha

dear sir, i have recharge delhi idea no bearing [protected] of t-id no-or[protected] of 100rs rechare after sometime i replay again this rechare wrong of 100 rs. so kindly reverse these rs to my demo no[protected] of odisha circle...
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A
amit2207
from Jalna, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

false deduction from main balance

Idea has been continuously deducting my balance from 73 to 0 in steps 50, 15, 5, 3 everytime i got an sms from idea cms saying Dear Customer, thank you for downloading Idea Video Value Pack_Rs. from ShotFormats. You have been charged Rs. 50 Dear Customer, thank you for downloading Super_Dhamal from SYMBIOTIC. You have been charged Rs. 15 Dear Customer, thank you for downloading Animal In from TECHZONE. You have been charged Rs. 5 Dear Customer,...
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M
mathukutty_simon
from Bengaluru, Karnataka
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deducted 76 rs, I still don't know why.

Address:Alappuzha, Kerala

Hi all,

Seeking for help :(. I am an idea customer for long time. yesterday was a nightmare for me. I have tried to activate rs 19 plan and dialled 19# at 10 PM(26/12). I haven't got any messages or confirmation from them so I have called customercare at around 10 15, the guy said try using 121 and follow instructions. I have tried that too and still no messages got from them. At last I have done flexi recharge of rs...
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H
hope
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

online bill payment

Address:Thiruvananthapuram, Kerala

I paid the idea monthly bill online using SBI internet banking facility. My bank account got debited, but I did not receive any response from Idea. I raised the issue with both the bank and merchant. My SBI statement clearly indicates the transaction details with the IDEA CELLULAR name, transaction reference number, date and amount. Also when I raised the issue with the bank, they informed me "It has been observed that transaction...
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