Idea Cellular Complaints & Reviews

Rs.49 got deducted from my Idea account today(18 jan, 2014) saying' Thank you for downloading ALL channels 15 days from APALYA, You have been charged rs.49.' i have NOT downloaded any such thing. i request the APALYA team to reimburse me with the money immediately.Please stop this malpractise and learn some decency if possible! Mobile number idea [protected] regard. Salim mansuri

My name is Lalit Singh Kamboj. On 10/01/2014, Idea charged Rs.10 for some downloading charges from my Idea mobile no. [protected]. Again next day Idea charged Rs.50 for some downloading charges and again very next day Idea charged Rs.30 for some downloading charges. God know why they are doing this type of fraud but i am a victim of this fraud company. Not only one time but 3 times they charged and when my balance become low then they stopped doing this type of fraud. So please help me to get my money back and punish or panelty Idea for doing this type of Fraud. Because they are collecting money from their customers and getting a very big amount in crores in total amount. Please help everyone and say to everyone to stop using their sim cards.

[protected]Idea cellular is now a days involved in pick pocketting. Idea cellular is directly looting balance from its consumers account. Today just before 20 minutes of posting this complaint i was sitting at my house. And surfing web. I am 100% confident that i did not opt for any download of any software or thing. Suddenly i got sms that rs.49 has been deducted from my account...then i got sms that rs.15 has been deducted... I was astonished and called idea call centre 198 ...there the executive told me that i can go to court of it is near by my house. Then he misbehaved with me and refused for any assistence anf asked me to call after 4 hrs. He used a foul language. Idea cellular was my monile operator ad i wanted to be with an indian co. But i am really sorry for group like aditya birla who is now doing loot on consumers acc. And have set abusive telecallers to abuse and shut the mouth of those consumers whose accounts are illegally. Debited. Idea is looting its consumers and enjoying crores of revenue i hope...because its not only one case there must be many others. I will switch to airtel, airtel is best and authentic operator from past beginning of mobile era. Idea telecaller even refused to generate a complaint no for me...all this clearly teveals the conspiracy that idea cellular is cutting balance illegally and then have made the complaint process abusing as welll ad unfriendly so that the agrieved party keep silence

The possessor of the following idea number [protected]( Assam) is making unwanted calls to my fiancees number starting from 16.01.2014 continuously. He has ringed some 50 times and this has become a serious irritating issue now. HOw to get rid of it. ca i have the complete detail of this person

I am using idea postpaid connection, my number is [protected], my bill plan is 499 royal (second), and a gprs plan of 200 and after this they generated bill of Rs 19180, in one month that is of November 2013. this is disgusting, when i asked them they gave the reason that i used internet service. I request to idea postpaid users please change service provider as soon as possible. because they dont have any reason to create your bill, and you have to pay that.

This is to inform you that For the last two months I have been facing a lot of problems from your Website. My mobile number is [protected]. If you can refer to my bill payment history, I have always paid my bill before the last date. I am sure you will have these details on your system too. Now My problem starts last month when I have to pay my bill of my payment cycle with Oct 26 to Nov 26th 2013. I tried going to the site and pay my bill thru debit card as I have been using my debit card. I click on the Pay Bill Option of your website as always and put the amount I have to pay, your website gives me a reply saying the System Is under maintenance. For the First fifteen days evry morng I try to pay the Bill and My bill remains unpaid due to your website, I sent a complaint thru the Website and you provided me with my ebill two times again without any response on the Online payment. I spoke to the CCare and they took my complaint and informd that the system was under maintenance and that the same would be proper within 5 days, after 5 days I try again the same result” system under maintenance”. I give a complaint again to the CCare with the same problem and I was informed that the late payment would not be generated due to the system problem. But the system problem was not solved and My phone outgoing calls were blocked due to non-payment of bill, and this too because of your system Failure. Now I was without out going calls and I had to travel to Bangalore urgently. Customre care tells me to find the nearest showroom and pay with the confirmation that the late fee would not be added. WHAT AN IDEA! I was forced to find a showroom and pay my bill to unblock my phone. This is Customer service. I expected This problem would be solved, But to my Utter Surprise the Website still shows SYSTEM MAINTENCE.WHAT KIND OF MAINTENANCE ARE YOU GUYS DOING! AND EVRYTYM I HAVE TO PAY LATE FEES FOR YOUR PROBLEM IN THE SITE> THEN WHY ARE U TELLING ME TO PAY ONLINE, if i have to pay through the showroom. I stopped going to the showroom due to the illtreatment that I have to face at the showroom in Thiruvalla Kerala. Ever since I have been paying online. Now I guess this is Our NEW YEAR GIFT FROM IDEA. WHAT AN IDEA! If you are concerned of this complaint please look into this and respond back as I am not able to pay my bill online even today...the Pic is placed for your perusal. With Prayers and Regards, Rev John Geevarghese (Bency Achen) [B.D., B. E. (Electronics & Telecommunication)] Systems Manager, Mar Thoma Sabha Office, Tiruvalla, Kerala- 689 101 [protected]

On 12/26/2013 received a sms for an outstanding amout of 1081.53. Since then till date i.e. 01/13/2014 I havent received the clarification/details on this outstanding amount elegation. Since 12/26/2013 constant follow ups have not resulted in any help from customer care.
Today i.e. 1/13/2014, my outgoing, sms and internet connected has been barred !
This is the kind of service a so called 6 years old esteemed customer gets from IDEA.
Not only this -
Online portal is under maintenance from past 2 months. Neither I can view my bill nor I can pay the bill.
*147# is reflecting 0 amount due towards payment
Ebills are not despatched to my mail id

All I am getting is constant appologies for the inconvenience caused !
Neither I have any IDEA showroom close by nor I have time to visit in person So, finally today I've initiated the process to get an Airtel connection.

Rs1.50 is deducted automatically.When ever i on my cell. i have call to customer care they are saying its for sending sms to [protected] . But i have never sent any sms to [protected] kindly stop unnecessary deduction. my cell no [protected]

I WAS USE A IDEA CONNECTION, BUT AFTER SOME MONTH HE ISSUE ANOTHER NUMBER AT MY NAME, AND GIVE SOMEONE, WHEN I GOT THE BILL I COMPLAIN IN IDEA AND ALSO MAIL HIM, BUT HE DONT GIVE ANY ACTION, AND FINELLY I PORT MY 1ST NUMBER IN TATA, BT SECOND NUMBER BILLING AMOUNT 4000, BUT STILL I NOT GOT ANY NUMBER FROM IDEA.. AND THEY CALL MY ALL FRIENDS AND PARENTS TO BILLING THOES NUMBER WHOES I NOT USE ... MYNO -[protected]

Received a msg from IZ-IdeaCMS on 5th and 11th Jan 2014 , The msg is as follows : "Dear Customer, thank you for downloading Game Zone from Handygo. You have been charged Rs. 50." . This is not professional and I request Idea ppl to credit me with the amount deducted.Your customer care officials say "You downloaded it so it is deducted" but i dont even know this site.At total my Rs 100 were deducted.My no. is [protected] pls refund it

sir,
I am requested that i am regular customer of idea cellular service of post paid.my phone no is [protected] continue
from year 2007 & pay bill always in time. my bill of nov 21 to dec 20 of rs 65/- already paid.but again i got the
message that you pay the rs 277/- for your other mob no which are registered on your name.in fact this mob no
[protected] was closed in 2009.. & till date i have never received from company any overdue amount for this. But
on 1st january we got the message for this OVERDUE AMOUNT of Rs 277/-.& warn me pay the amount immediatly, otherwise we break the service.
So you are requested that please take necessary action against the staff whose
are responsible for this.
R.S.SIROHI, [protected]
118/5, MINTO BRIDGE, RLY COLONY
NEW DELHI-110002

I have internet data on my mobile no [protected]. I had downloaded one videi clip using internet browser. then I got a message for balance deduction of rs 40. and also a one more deduction of activation of channels on apalya for 15 days with deduction of 49 rs without my any acceptance or prior information. this is very bad experience with idea company. Now I want my balance back soon. Otherwise I will complaint. plz solve the matter soon. Before I downloaded so many videos from my 2G data, no such balance is deduced. when I hv 2G unlimited data then why idea is reducing my account by 89 rs..

Seems like this happens every month to Idea Netsetter. Somehow caps my speed at 100kbps with just sometimes over 500 kbps. Seriously, tired of their speed issue. They work for a few days after a complaint is lodged but then back to square one with the same issue of crawling speed. This is the fourth time this has happened to my 3G connection speed just being capped at 100kbps inspite of paying my bills well before time. My idea 3G number is [protected] and brought their 10GB pack for Rs. 1500/- and sick and tired of calling their support to be transferred 20 times in a loop and finally no call from their side.

If anyone thinking about getting Idea 3G nesetter with the plan, i would strongly advise against getting it. They have one of the worst support with low level communication skills and stick to the script A even if the issue described is Z problem. It's so bad, it's not even funny anymore ...

sir/madam my balance is deducted from from my main account without prior notification.i contacted customer care they are not responding properly and saying that we didn't sent such a messages.they are not giving any value for the customer. thanking you josin [protected]@gmail.com

Dear Sir/Madam,

Idea cellular is charge for 2 times charges for vas charge Rs.50/+50/= 100/-. 1st is 22oct.2013 and 2nd is 01dec.2013. I am not download any paid game
But idea charge me game download charge.

Thanks
Mukesh Kumar
[protected]

Dear sir/madam I am Deepak Kumar. I brought a Idea new postpaid connection ([protected]) with plan (699), they told me you will get unlimited local & std for first three months. But I dnt get the benefit. I communicate with store manager (Idea Sodpur Kolkata), but they are not entertain me regarding that, and they are sending me the bill every month . Please Help me to solve this issue. I am waiting for ur positive response ASAP.

I have ported my number [protected] from docomo to Idea. My docomo sim is deactivated on 5/01/2014 12.00am. But when i dial 59059 from idea sim to activate it, it is saying that plz check the number. My incoming is also been close. Kindly suggest asap as that no is very imp

Dear Sir, I was consumer of idea cellular bearing mobile no.[protected]. Due to temporary withdrawn the incoming/outgoing facilities on my mobile phone. I have not paid the outstanding dues of idea cellular mobile bill. On dated 03/01/2013 about 11.29 AM and 11.30 AM twice time call a personal of idea cellular company on my alternative mobile no. [protected] and started with very dirty-dirty abused with me from mobile no. [protected]. Request look into the matter personally and suitable directions may be issued to company for misbehaving with customer.

Idea Cellular's network is pathetic. Despite such pathetic services, by not providing satisfactory network at no place be it home or be it while traveling. To top it all, they have the audacity to irritate customers by sending SMS messages to its subscribers about missed call alerts and asking them to pay Rs3 to know the missed call number. How dare does Idea Cellular network have the effrontery to irritate its customers when they are sure of their idiotic services. At every place I dont have network of Idea cellular and even if I do get network, I still keep receiving sms's from idea asking me to send an sms to know the missed call number. Is this a tactic to extract money from its subscibers without providing proper network. If you arent able to provide network at all places, YOU dare not harass customers by sending SMS's to them to earn 3 rs for stupid messages. Also it is your duty to provide network and if not, send the mobile caller number incase of a missed call due to bad network provision.

Dear sir, My cell number is [protected], I m porting from Tata docomo to idea on 25.12.2013 (My port number is -TX948847) and previous company will take back network on 31.12.2013 at 10.30 pm. Afterwords I put your blank sim card on my mobile and waiting your network.but till I not get any network so what is the problem to providing your network, AND when i geeting, this number is very important to me so kindly help meThanking you