Idea Cellular — No statement provided for extra bill charges | |||||
Hi, I am very important customer of idea cellular and i have 7 postpaid numbers from idea in the firm name of mywaays. I had 5 plans of 499 rs and 2 was of 125 rs and i got the bill of 6187 rs and for me the bill charges were wrong. Since then i am visisting the idea office of panipat for the billing statement but i have not got any statement yet. This is really frustating for me and in the begining of the month i went to the office to change 2 more plans of 499 into 125 rs plans but when checked online it is still showing that the plans are not changed yet. Service of this idea people in my city. I think i have paid 2000 rs extra and i need my statement and similarly as per my request the plans are not changed too. This is the complaint i am registering to the confumer firm to get some better justification. Thanks Regards, Prince soni Ctc num-[protected] Feel free to contact me. Was this information helpful? | |||||
Idea Cellular customer support has been notified about the posted complaint. | |||||
4 Comments | |||||
Comments
Dear Customer,
We regret the inconvenience caused. Please provide us your alternate number & inform us the convenient date & time to contact you and have your issue resolved.
Thanks & Regards,
Customer Care Idea Cellular
We regret the inconvenience caused. Please provide us your alternate number & inform us the convenient date & time to contact you and have your issue resolved.
Thanks & Regards,
Customer Care Idea Cellular
[protected]...call me as soon as you can .i am feeling irritated with this bloody services.
Dear Customer,
As per your telecon with our customer service associate on 4th April 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate on 4th April 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We regret the inconvenience. Your contact details are with us and we will get back to you soon.
Thanks & Regards,
Customer Care, Idea Cellular