Idea Cellular — Pathetic Network in my area (+91-[protected]) | |||
I Amit Kumar currently using Idea post-paid corporate number +91-[protected] since 1st Jan 2015. I am an employee of Cybage Software Pvt. Ltd. Being a corporate number I have to receive company calls, reply back to project related emails and I have to always be online on skype etc. There are multiple things which I have to do with my phone. From the day one when I ported out from Vodafone to Idea I am facing severe network issue on my number at my home. I am not able to make or receive calls, not able to use even 2G internet. There is only 1 network bar on my screen & some time not that too even. Although I am paying for 3G plan. Instead of repeatedly calling the customer care and giving multiple complaints, I haven’t got any resolution. They are just extending the dates for complaint resolution. At least you can install a Network Booster Device at my home. This will help me to make/receive calls at least and use 2G internet. Please look into this ASAP. Regards, Amit Kumar Mob: - [protected] Address: Flat No. 6/6, Type-3, Boat Club, DSC/O.e, Engine House Road, Khadki, Pune -411003 Was this information helpful? | |||
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Idea Cellular customer support has been notified about the posted complaint. | |||
 6 Comments | |||
Comments
I have already waited for 1 week. Now what should I wait for. I have a very simple expectation. Just install a network booster device at my place.
You closed my complaint without resolving the issue. How can you do like this. You all are frauds.
Dear Customer,
We wish to affirm that your concern has been acknowledged and complaint for coverage has been initiated by us, under reference number C1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
We wish to affirm that your concern has been acknowledged and complaint for coverage has been initiated by us, under reference number C1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,
As per your telecon with our customer service associate on 7th Jan 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate on 7th Jan 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
To,
Idea Cellular Maharashtra
Subject: Pathetic Network in my area (+91-[protected])
Date: 7th Jan 2015
I Amit Kumar currently using Idea post-paid corporate number +91-[protected] since 1st Jan 2015.
I am an employee of Cybage Software Pvt. Ltd. Being a corporate number I have to receive company calls, reply back to project related emails and I have to always be online on skype etc. There are multiple things which I have to do with my phone.
From the day one when I ported out from Vodafone to Idea I am facing severe network issue on my number at my home. I am not able to make or receive calls, not able to use even 2G internet. There is only 1 network bar on my screen & some time not that too even. Although I am paying for 3G plan. Instead of repeatedly calling the customer care and giving multiple complaints, I haven’t got any resolution. They are just extending the dates for complaint resolution.
Complaint Ids resolved without providing Solution:
At least you can install a Network Booster Device at my home. This will help me to make/receive calls at least and use 2G internet.
Please look into this ASAP.
Regards,
Amit Kumar
Mob: - [protected]
Address: Flat No. 6/6, Type-3, Boat Club, DSC/O.e, Engine House Road, Khadki, Pune -411003
Idea Cellular Maharashtra
Subject: Pathetic Network in my area (+91-[protected])
Date: 7th Jan 2015
I Amit Kumar currently using Idea post-paid corporate number +91-[protected] since 1st Jan 2015.
I am an employee of Cybage Software Pvt. Ltd. Being a corporate number I have to receive company calls, reply back to project related emails and I have to always be online on skype etc. There are multiple things which I have to do with my phone.
From the day one when I ported out from Vodafone to Idea I am facing severe network issue on my number at my home. I am not able to make or receive calls, not able to use even 2G internet. There is only 1 network bar on my screen & some time not that too even. Although I am paying for 3G plan. Instead of repeatedly calling the customer care and giving multiple complaints, I haven’t got any resolution. They are just extending the dates for complaint resolution.
Complaint Ids resolved without providing Solution:
At least you can install a Network Booster Device at my home. This will help me to make/receive calls at least and use 2G internet.
Please look into this ASAP.
Regards,
Amit Kumar
Mob: - [protected]
Address: Flat No. 6/6, Type-3, Boat Club, DSC/O.e, Engine House Road, Khadki, Pune -411003
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We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.
Thanks & Regards,
Customer Care, Idea Cellular