[Resolved] Idea Cellular — Plan Change without Notice | |||
Hello Idea My Phone No. [protected], 6 to 7 years Back I had taken Idea Connection with Plan Rs 199 with 19900 Seconds. At those Time without any Intimation, Idea had Changed the Plan from Seconds to Minutes. I had Paid Lots of Bill with Minutes plan. After I got the information that Idea had changed the Plan. I had port My No. to Vodafone. Due to Signal Problem in Vodafone, I got information from Idea that Rs 199 plan with 19900 seconds available(Information got from Dealer in 3B2), again I had Port my No. to Idea. but again Idea Had repeat the Problem that we had Plan in Minutes not in seconds. It mean Idea along with their Dealer Providing Wrong Information to Customer so that they can Port their No. I had taken Rs 60 Plan for Internet and using Internet. After 15 days of Internet Usage I got the Information that Plan had revised with Rs 60 to Rs 99 without any Information. and Idea had stopped Internet Connection 15 Days Before. It means I am using Internet without any Plan. With all above mentioned Reason, Is it Possible to Use or Trust on Idea services for Long period of time. Now Idea is giving picture that I am wrong and we are ringht Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
Dear Customer,
We wish to affirm that your concern has been acknowledged and your complaint for billing has been initiated by us, under reference number C1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
We wish to affirm that your concern has been acknowledged and your complaint for billing has been initiated by us, under reference number C1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,
As per your telecon with our customer service associate on 24th December 2014, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate on 24th December 2014, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We regret the inconvenience caused to you. We have your contact details. We will get back to you shortly.
Thanks & Regards,
Customer Care, Idea Cellular