Idea Cellular — postpaid sim cancel on 16/11/2019

Address:gidc road, pandesara, Surat, Gujarat, 394221

Dear all,

I cansal my mobile no [protected] on 16/11/2019 i revived sms from idea say your card is cansal and deactivate on 18/11/2019 and also my card is deactivate on 18/11/2019 and today i revived bill of 422.96 rs. My detail given below.

Account no[protected]

Today i call to customer care and discuss issue to mr. Alkesh gharavada excutive of idea customer care and he say your card is still active not cansal till date.

I request you i have cansal request c[protected] and stillmy card is active status. I request you to actin agains idea and help me regarding this issue
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Idea Cellular customer support has been notified about the posted complaint.
Dec 03, 2019
Updated by vipulpatel1382
i want complete solution. i am not redye to pay full bill if i cansal my sim on mid month.
Dec 13, 2019
Updated by vipulpatel1382
still no call received from idea
Verified Support
Dec 18, 2019
Idea Cellular Customer Care's response
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your appropriate alternate contact number to assist you further

Regards,
Prajakta
Dec 18, 2019
Updated by vipulpatel1382
[protected]
Complaint comments 

Comments

My all contact number lost please send my all call details
Idea Cellular Customer Care's response, Dec 17, 2019
Verified Support
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Prajakta
I have received a msg from jk branch that they deducted rs 10 from my account balance. This is 4 th times that I m facing this prblm. 40 rs deducted from my account balance.
Idea Cellular Customer Care's response, Dec 17, 2019
Verified Support
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Prajakta
Sir I am using idea sim no, (protected) I need my last six months messages and details urgent.can u help me?

Email: farookh.shaik.[protected]@gmail.com
Idea Cellular Customer Care's response, Dec 17, 2019
Verified Support
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Prajakta

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