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Idea Cellular Complaints & Reviews

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Last updated Apr 19, 2024
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Idea Cellular reviews & complaints page 103

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S
Susmitha Vadlana
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint - regarding - recharge - double time to same number

Address:Abcd, Krishna, Andhra Pradesh, 223

I have recharged my friend number without knowing that he recharged already so i would be grateful to you if you refund my amount so i get to know that my recharge was wasted so please make me know that how and when i get my money refunded i will be ever grateful to your services. I recharged to idea number with my paytm account. The plan worth 149 rs...
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E
Epsi Jose
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount amount is charged too high without using

Address:shopping singapore, 3rd floor chennai, 600053

Hi, i'm joseph diraviam idea post paid elite customer from past 6 years

Every month bill amount is too high im already discussed on cal center peaople,
Again september month bill amount charged arround 590rupees, my plan is 399 plan, bill is too high so i do not paid, in this case my line is barred, in last month but last month also charged amount 560 something, now idea demand for 1154 to release this line from inactive....
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N
Namami Suman
from Mumbai, Maharashtra
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wrongly deduction in my balance since nov 2

I am receiving SMS from VZ-ideaCMS stating : Dear customer, thank you for downloading contestpack from One97. You have been charged Rs. 2 on my number [protected]. Please guide me how to disable this service as it is wrongly charging me every 4 day amount is getting deducted from my balance....
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A
Ananthi R
from Coimbatore, Tamil Nadu
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I can't hear voice calls

Address:641027

I have using Oneplus 7 recently bought about month ago. I have using two sims airtel and idea. In airtel i don't have any issues in voice calling or internet, But while using idea call i can't hear voice over incoming and outgoing calls.
Can you plz be solve it. I make sure that my mobile phone doesn't have any issues. Kindly solve it please......
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V
VirendraKumar88
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delay from idea paperwork

Respected Sir / Madam

My Name is Virendra Kumar

This is my Idea Number
[protected]

This is My Address
Room 17 Sajai KhanJahanpur District Azamgarh City Shahganj Uttar Pradesh 223222

Latitude 26.07488 and Longitude 82.72963

Sir RF TEAM head of Shahganj had came to my location and found low coverage area of idea site and he had optimise the location of...
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A
AmolShindej
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delay for paper work of tower installation

Respected sir/ madam
This is my idea cellular number
[protected]
This latitude and longitude

17.19986 and 74.37229

This is my address land 23 ambak taluka kadegaon district, sangli maharashtra pin 415303

Why there is delay from idea

Rf team had done the survey of my location and found low coverage... They had optimise the network and do the best but still network...
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D
Di29
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deduction of balance on 9653749392

Money is Deducted without any activity on my part..even idea consumer care has no information abt it .got message from 53010 that 10 rupees are deducted without any information.this happend 2, 3 times in a month.idea cellular just ignored the pleas on behalf of coustmor to refund that money.which I kept in my idea account.i am having 2g keypad handset, no downloading is even done, not even I downloaded any game.still money is deducted.its...
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S
Sudhakar Gadgile
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

for taking 150 rs charge in exchange of old with new card and still new card is not activated

Address:Nanded, Maharashtra

I have recently exchanged my old card with new idea card of same number from idea care centr at nanded near Gurudwara chowk they have taken 150 rs charge in exchange of new card and now its been 3 days but still the card is not activated. If the problem is not solved within 24 hours then I am not going to use your service again my whole family use your service now we are going to discard your sim card,...
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H
hemant_jkh
from Delhi, Delhi
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phone repair under idea secure plan

What is happening. logged a compliant on 27.08.2019, submitted all the papers, waited long enough, no conversation on customer care no given on idea dss website and by mistake if someone picks the phone he is not able to answer the question and disconnects the phone. what the hell is going on do let me know in case it needs to be further escalated to higher authority. please response. without mobile in the era...you can understand the frustration.br...
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D
Dhananjay181995
from Mahe, Kerala
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money deducted, but service not provided.

Address:B-61 Jalvayu Vihar, Ernakulam, Kerala, 682036

I had recharged for the rs. 401 unlimited idea pack using my sbi internet banking portal on november 10th 2019 1100hrs at the idea online recharge site. The amount was deducted from my account but the recharge didn't go through. I received an sms informing me the amount was deducted with reference number. Attempt was made to the customer care service but in vain. Information regarding the same has been attached to this sub post. I kindly...
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U
umeshkumar88
from Mumbai, Maharashtra
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delay from idea tower installation process

Respected Sir / Madam

This is my Idea Cellular Number

[protected]

This is my address

Dandupur, ahibaran, Dharauki, Pratapgarh. Dharauki, Uttar Pradesh 230503

Latitude. 26.02776

Longitude 81.80807

RF team had done survey of my Location and approved for new site

Planning team had also visited on my location then they had...
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M
M S MOHAMED HIDAYATHULLAH
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor network signal and data speed

Address:Scheme 97, Slice D 4,, 369B, Indore, Madhya Pradesh, 452012

My idea mobile number is [protected].
I reside at 369b vip paraspar nagar, indore.
At my home the idea network signal is very poor, resulting in not able to get calls and not able to access internet.
This problem is persisting since august 16 2019.
I have complained several times (7-8 times for this).
The complaint is closed by company without resolving the issue.
This time the idea technician reached...
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G
George S Abraham
from Nalgonda, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge amount deducted and not credited

Address:AMBEDKAR NAGAR COLONY, Hyderabad, Andhra Pradesh, 500006
Website:care.ideacellular.com/wps/portal/account/online-recharge

My idea mobile [protected].
I made a online recharge 179 using discount coupon of 20 via bhim, money had been deducted from my account but recharge balance is not credited to my mobile number. When i tried many times to contact customer care executive but can't be reached or phone gets disconnected.
Transaction reference id is:[protected]
Dated: 9 nov 2019
Time:09:50:07...
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A
aleem786
from Idukki, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unknown deduction & no response from customer care!

Address:https://www.ideacellular.com/, 500 001

Mob no; [protected]

I have checked my main account balance seen a deduction of rs. 350

I had balance more than 1100/-
Immediately revert back balance debited!

I have sent email & talked to cc but no response with correct details!

I a a costumer since 3 years & facing this issue!

When idea cc is alone then instant responses received but after merging with vodafone,...
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M
MINTU333
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

troubling me by idea cellular service for converting my postpaid number 9015081818 to prepaid.

Address:Dhanbad, Jharkhand, 828129

Dear
Sir/madam,
I am very sorry to say that i am totally disturbed by the kind of service provided by you. I buy a postpaid idea mobile ([protected]) 5 months before. After getting this sim i found that the idea network not working at good strength in my house so i think to convert is into prepaid which help me to recharge as per my requirement rather than paying full post-paid bill. For this i talk to your customer care he...
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R
Rudra Jasoliya
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

receiving unwanted messages.

Address:Surat, Gujarat, 395004

Dear Sir,
I am receiving aun annoying and irritating unwanted messages which are offering me for winning gold. I don't want to receive this unwanted messages any more. So I request you to please stop all this fraud offers.
Hope you will take a strict and positive action....
+2 photos
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S
Start & End
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

network and call didn't go through

Address:Word no.03 mohanpuri, Umaria, Madhya Pradesh, 484661

I have given them 5 complaint which regards from my local mobile no and every time i call them they always say to change sim to 1st slot and select manual network and one thing that i have tell over and over again that my district has this problem form over two month and some time the network bar shows a cross sign and some time internet connection does not work and even today i complaint that call from idea and vodafone company number s...
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S
Sahilandani18
from Noida, Uttar Pradesh
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harassing for bill payment which have already been done.

I just don't understand, how much you make fool of people.

I am ravi andani on behalf of my son sahil andani. I can see how you make fool of people. I got to know about this harassment today.

This sim was not working since so long, and he got bill of around 2000 and your customer support people called him back to back and ask him to pay bill... My son told them that sim was not working why we should pay... ...
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T
Tonics 1click
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my sim did not show the range

2 days before there is no problm for my sim. But now it didn't show the range.. How its happen.. My personal contacts and my bank details all are in this no. So i cannot lose this no. If i lose it i cannot my transactions will be stopped.. It will affect my financial status.. So i cannot take that much risk. So i want to know that what happen to my sim and when it will be solved.. I kindly request you to please find a solution for my sim...
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K
kirankumar bandi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding cell tower installation

Address:Rajupalem village Sirasanambedu post pellakuru mandal Nellore dist, Nellore, Andhra Pradesh

Dear sir I got a call from one person and he told me that we are ready to install a tower in your area but before that you must pay agreement charges ₹2600 and service tax ₹12350 after that we deposit ₹20lakhs in your bank account and offer one fulltime job and rent ₹25000 p.m.

Please respond as early as possible contact number [protected], [protected]

Thanking you sir...
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