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Idea Cellular

[Resolved]  Idea Cellular — Regarding Promo Offer Activation

Yesterday 05/05/2015 evening I received a message from IZ-IDEA saying, your request for promo offer activation for Mob. no.[protected] has been successfully processed through Communication Id C1-[protected]; I had not authorized such a service activation. Kindly register my complain against Idea as I have seen here that this malpractice has been happening with a lot of other folks too and kept unattended many times on complaint with Idea
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Aug 8, 2021
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
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Comments

Dear Customer,

We regret the inconvenience caused to you. We have noted your concern. Please give us some time so that we can get in touch with you and discuss your concern.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
Dear Customer,

As per your telecon with our customer service associate on 6th May 2015, we wish to affirm that your concern has been acknowledged and your complaint for promo pack deactivation initiated by us, under reference number C1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
Dear Customer,

We tried calling you on your provided numbers however, were unable to reach you. Please share your alternate contact details and suitable date/time to contact you.

Thanks & Regards,
Customer Care, Idea Cellular
Reply

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