[Resolved] Idea Cellular — Taking pro ration charges

saf28

from Pune, Maharashtra

Address:	Thane, Maharashtra, 401107
Website:	www.ideacellular.com

I have recieved a service call from idea that giving me one offer regarding gprs plan. Previously i was using 199 2g plan they offer me 154 2g plan in 104rs for 3 months and there is no any other charge but every month they are charging 154rs and now they charge pro ration of rs 1113.00.
He already said to me there is no any extra charge will be but how can they charge.

Was this information helpful?

No (0)

Yes (0)

Aug 26, 2016

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

May 19, 2016

Idea Cellular Customer Care's response Dear saf28,

We regret the inconvenience caused. Please share your Idea mobile number and alternate contact number and we will be glad to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular

Related Idea Cellular reviews

View all 16713 Idea Cellular Reviews

Comments

vibrantxx

My mobile no is [protected] . i want my puk no on my email id [protected]@gmail.com sim no is[protected] h 1

Idea Cellular Customer Care's response, May 19, 2016

Verified Support

Dear Customer,

PUK details require validation of your details. Thus, we request you to contact customer care by dialing 12345 from your Idea mobile for further assistance. You can also visit our website, www.ideacellular.com.

Thanks & Regards,
Customer Care, Idea Cellular

snbhartiya

Idea Cellular — Deductible amount not received

Please be informed that many times in the message send, the extra amount deducted through idea cellular sim.
But after completion your customer service representative not response & representative voice very noise.
So, after that I am getting to portability.

Regards
S N BHARTIYA

Idea Cellular Customer Care's response, May 19, 2016

Verified Support

Dear Customer,

We are sorry to see you go. We request you to share your contact details and we will get in touch with you at the earliest to discuss the issue.

Thanks & Regards,
Customer Care, Idea Cellular

momanddin

from Noida, Uttar Pradesh

Idea — I want call details idea no.8750853427

Sir I want call details this number please help me i request you thank you

Idea Cellular Customer Care's response, May 19, 2016

Verified Support

Dear Customer,

Call details require validation of your details. Thus, we request you to contact customer care by dialing 12345 from your Idea mobile. You can also visit our website, www.ideacellular.com.

Thanks & Regards,
Customer Care, Idea Cellular

Mithubetu

from Kayankulam, Kerala

Idea Cellular — Regarding call details

Dear Sir, My idea number is [protected] I need my idea call detail time from 1 July 2015to 31july 2015 please send to my mail id all in comming and outgoing telephone number also need

Idea Cellular Customer Care's response, May 19, 2016

Verified Support

Ssnambiar Nambiar

Idea — Details

Dear sir, .I want incoming and outgoing call deatis.My number is [protected]

Idea Cellular Customer Care's response, May 19, 2016

Verified Support

Gajendra singh chundawat

Idea Cellular — Cancel port out request for the other operator

Sir i am try for port out three time but idea is cansel all the porting request. I am not use this no [protected] In idea so please alow to port this no. I am fill the bill of this month in advnce . request to alow to port my no.

Idea Cellular Customer Care's response, May 19, 2016

Verified Support

Dear Customer,

We regret the inconvenience caused to you. We have your contact details. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care's response, May 21, 2016

Verified Support

Dear Customer,

We tried calling you on your provided number however, were unable to reach you. Please share your alternate contact details and suitable date/time to contact you.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care's response, May 24, 2016

Verified Support

Dear Customer,

As per your telecon with our customer service associate on 24th May 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

Santosh Walunj

Idea — Details

Plz give me detail information of outgoing calls & sms this two number last one month ... [protected] &[protected] send me informatiin my email id..plz..fast reply

Idea Cellular Customer Care's response, May 19, 2016

Verified Support

sinchan4cmpgb

from Gurgaon, Haryana

Idea — Incoming and outgoing calls information

Please provide me incoming and outgoing calls information and also SMS detail information of my idea no [protected] on my email id- [protected]@live.in

Idea Cellular Customer Care's response, May 19, 2016

Verified Support

Dear Customer,

We request you to call 12345 to contact our customer care helpline to get your call details as it requires validation of your details. You can also visit our website, www.ideacellular.com.

Thanks & Regards,
Customer Care, Idea Cellular

Ajit Arjun Vengurlek

from Gurgaon, Haryana

Idea Cellular — 9594625731 incoming and outgoing call details last three months

Regarding to provide call details my parents

Idea Cellular Customer Care's response, May 19, 2016

Verified Support

sandeepgoud

from Hyderabad, Telangana

Idea — Call data

Dear Sir, My idea number is [protected] I need my idea call detail time from 26 september 2015 to 22 november. please send to my mail id all in comming and outgoing telephone number also need. My mail Id sandeepgoud.[protected]@gmail.com

Idea Cellular Customer Care's response, May 19, 2016

Verified Support

beejit neogi

from Pune, Maharashtra

Idea Cellular — Regarding internet accesing

Unable to access internet, even after doing the manual settings.

Idea Cellular Customer Care's response, May 19, 2016

Verified Support

Dear Customer,

We regret the unpleasant experience. Kindly share your Idea mobile number and alternate contact details, so that we can assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular

Mohd Salman Alam

Idea — Mera do bar paisa kat gya hai plz refund my balnce 56 rup

Mera do bar paisa kat gya hai plz refund my balnce 56 rup my no [protected]

Idea Cellular Customer Care's response, May 19, 2016

Verified Support

Dear Customer,

We regret the inconvenience. Your contact details are with us and we will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular

Saurav joshi

from Delhi, Delhi

Idea — Talktime offer in 66

Idea is not provide any Service for a Consumer.. Idea send me massage talktime offer in 66but it is not give me any benefits. I want talktime offer in 66. I'm not satisfied with idea...

Idea Cellular Customer Care's response, May 19, 2016

Verified Support

Dear Customer,

We regret the inconvenience caused. Please share your Idea mobile number and alternate contact number and we will be glad to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular

prakashyoyo

from Ludhiana, Punjab

Idea — Idea flash msg not stop

I bored about idea flash msg plz stop this flash service on my number [protected] prakash

Idea Cellular Customer Care's response, May 19, 2016

Verified Support

Dear Customer,

We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular

Arif Dosani

Idea Cellular — Wrong incoming phonecalls

Daily 5 to 10 wrong number phonecalls are coming on my phone

Idea Cellular Customer Care's response, May 19, 2016

Verified Support

Dear Customer,

We wish to inform you that details of one subscriber cannot be shared with another. Thus, we request to lodge an FIR in the nearest police station.

Thanks & Regards,
Customer Care, Idea Cellular

Vivek Shashwat

Idea — Automatic activation of masti club on my mobile number.

Masti Club got activated on my mobile number and I really don't know how.Please deactivate this servive and refund my money.I'm getting very tensed so plz plz plz.

Idea Cellular Customer Care's response, May 19, 2016

Verified Support

sandylehra

from Bengaluru, Karnataka

Idea — MNP message sending failed

My Idea no is [protected] i want to port my number into other service provider. when i send port message to 1900 number then it failed. i tried this many times but every time it failed

Idea Cellular Customer Care's response, May 19, 2016

Verified Support

Dear Customer,

We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular

rawalharit

from Pune, Maharashtra

Idea Cellular — Refund of wrong reharge

Dear sir i want to make recharge on [protected] by by mistake i done on [protected] instead of [protected]. i want refund amount150 rs. recharge date 09/11/2015.

sandeepjindal981020

from Delhi, Delhi

Idea — Cheating with coustmers

Sir Maine 297 ka 3g ka recharge karvaya apne cell phone par [protected] par uski speed na aane ke karan jab maine custmer care par call ki to bole ki aapka 2g net hai so sir plz help me

Idea Cellular Customer Care's response, May 19, 2016

Verified Support

Dear Customer,

We regret the inconvenience. Your contact details are with us and we will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular

r1a9j7e1

from Bengaluru, Karnataka

Idea C — Bill payment

Every month i get message from bill desk saying that "idea bill is processed through ECS /SI.." i would like to stop the same. and pay directly. Please let me know what to do.

Idea Cellular Customer Care's response, May 19, 2016

Verified Support

Dear Customer,

We request you to visit nearest My Idea. You can locate nearest store through http://bit.ly/1nbfoqO. You may also call 12345 from your Idea mobile and we will be glad to assist you.

Thanks & Regards,
Customer Care, Idea Cellular