[Resolved]  Idea Cellular — waive of Internet charges

Dear Customer,

We regret the inconvenience caused to you. We wish to affirm that your concern has been acknowledged and request for waiver has already been initiated by us; under reference number C1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Sir My mobile no [protected] . I was Call to Idea Customers care executive on 7th of May, to activate unlimted Internet pack Of Rs.199/-He said that it will activate on 23the of may bill circle.I use the internet unlimted from 23th May.But when i saw my bill on 11th of june it was of Rs.3300/- i disconect at that time .in 23 of June my bill Was of Rs.3976/- without using internet from 11th june.Other Surprising thing is that my bill limit is Just Rs.2000/- how it can be Possible .So Please waive of My charges ASAP.I will not pay the bill of Rs.3976/-beacause it is mistake from Your idea serivices.No response from idea cellular reagrding waive of my charges.

Dear Customer,

Your complaint for billing has been resolved and we would like to confirm you that the charges applied to you are correct as per the GPRS plan assigned. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular