[Resolved]  Idea — Harassing and looting customers

Address:

Ambala, Haryana

I have checked recharge plan on Idea Self Care *121#recharge inf0 STD Recharge Free miutessRC108 it states "recharge kare rs.108 se aur paye 9500 local/national secs free. pure 28 dino ke liey" but i got only "8600 Seconds", this is not the first time i am recharging with the plan(RC 108) for last 3 monts and every time I got 9000 seconds instead of 9500 seconds. I have called Idea Customer Care but the said the plan has been changed, but Idea Self Care is showing 9500 seconds with RC108 from 3-4 months. I am very disappointed with this kind to act of IDEA. What is the fun of advertising "IDEA Showroom" if it only misguides customers