[Resolved] Idea Money — Fraud transaction - idea bill desk | |||
Subject : Police Complaint Acknowledgement No. 969/16 dt. 05.11.2016 Against Unknown person Online Credit Card Transaction (on my ICICI bank Standard Chartered Bank credit card) Dear Sir, Its further to Police Complaint Acknowledgement No. 969/16 dt. 05.11.2016 I had received a call from [protected] on 4.35pm (dated 02.11.2016) in my mobile no. [protected], where she said we are calling from bank online reward points department and she asked the credit card details for the purpose of giving additional reward points and cash back. I gave the card number and she asked the CVV & OTP when i checked the SMS completely till the transaction done. After she told me within 2 days the reward points will credit in your card. After 2 days later (4.11.2016) i checked & the amount of Rs.19500 debited in my card. I checked with bank, they told the amount transaction done in some other merchant, immediately i blocked my card with help of bank executive. I tried to contact that person but the mobile no. comes switched off. Please request you to help me on this matter to get back the amount. Card details : ICICI bank ([protected]) Airtel money – Rs.4500, Reference number : 534166 dated 02.11.2016 Idea bill – Rs. 2500, Reference number : 394322 dated 02.11.2016 Oxigen wallet – Rs.4000, Reference number : 659292 dated 02.11.2016 Standard Chartered Bank ([protected]) Airtel Money – Rs.4500, Reference No. [protected] dated 02.11.2016 Oxigen wallet – Rs.4000, Reference No. [protected] dated 02.11.2016 Please kindly do the needful. Was this information helpful? | |||
May 9, 2017 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Nov 21, 2016 Idea Cellular Customer Care's response Hi Sadeesh, We regret the inconvenience caused. We have noted your concern. We will get back to you shortly. Regards, Akshay Verified Support Nov 22, 2016 Idea Cellular Customer Care's response Hi Sadeesh, As per your telecon with our customer service associate on 22nd November 2016, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline. Regards, Esther Verified Support Nov 27, 2016 Idea Cellular Customer Care's response Hi Sadeesh, We tried contacting you on your provided number however, were unable to get through. In order to proceed further, please provide your alternate contact details together with suitable date/time to contact you. Regards, Maroof | |||
 7 Comments | |||
Comments
Idea Money — Fraud transaction - idea bill desk
I got call from [protected] 27th Jan 10:AM in my mobile no. [protected], where he said we are calling from bank online reward points department and she asked the credit card details for the purpose of giving additional reward points and cash back. I gave the card number and she asked the CVV & OTP when i checked the SMS completely till the transaction done. After she told me within 2 days the reward points will credit in your card. immediately i checked & the amount of Rs.15000 debited in my card. I checked with bank, they told the amount transaction done in some other merchant, immediately i blocked my card with help of bank executive. I tried to contact that person but the mobile no. comes not reachable.
Please request you to help me on this matter to get back the amount. I am going to raise police complaint.
Transection of Rs.4770 at IDEA CELL- BillDesk on 27th Jan
Transection of Rs.4690 at IDEA CELL- BillDesk on 27th Jan
Transection of Rs.4770 at IDEA CELL- BillDesk on 27th Jan
My TATA Card number is [protected]
I got call from [protected] 27th Jan 10:AM in my mobile no. [protected], where he said we are calling from bank online reward points department and she asked the credit card details for the purpose of giving additional reward points and cash back. I gave the card number and she asked the CVV & OTP when i checked the SMS completely till the transaction done. After she told me within 2 days the reward points will credit in your card. immediately i checked & the amount of Rs.15000 debited in my card. I checked with bank, they told the amount transaction done in some other merchant, immediately i blocked my card with help of bank executive. I tried to contact that person but the mobile no. comes not reachable.
Please request you to help me on this matter to get back the amount. I am going to raise police complaint.
Transection of Rs.4770 at IDEA CELL- BillDesk on 27th Jan
Transection of Rs.4690 at IDEA CELL- BillDesk on 27th Jan
Transection of Rs.4770 at IDEA CELL- BillDesk on 27th Jan
My TATA Card number is [protected]
Hi Sandesh
Same pattern is repeated with me also, did you got your money back .
or what do you suggest me to do as this happened to me today and mony transferred to Idea Money a/c .
Regards
Vishaal
[protected]@gmail.com
Same pattern is repeated with me also, did you got your money back .
or what do you suggest me to do as this happened to me today and mony transferred to Idea Money a/c .
Regards
Vishaal
[protected]@gmail.com
As explained above ...i got a call from SBI Credit CARD ...and they said i have 6500 reward point which can be en cashed to my account. Asked for CVV and OTP number along with card details. I refused to give OTP but they said call is under recording and she said she is working in SBI and Employee number also randomly.
Like IVR OTP verification everything was silent. i was asked to tell the OTP again and again ..and they said it is not working ..for 4 OTP. i was getting continuous MSG from SBI for purchase for 4875 * 4 times.
I reported to SBI but they are registering complaint but no action will be taken from their side.Meanwhile SBI person asked to Raise complain in police station.
Total 19140 Rs swiped from My SBI credit card.
I got a call From these numbers
+91-[protected] and +91-[protected]
In true caller Location was from UP-East and other one is from Delhi
Payment Gate way is from IDEAMONEY
![]()
Like IVR OTP verification everything was silent. i was asked to tell the OTP again and again ..and they said it is not working ..for 4 OTP. i was getting continuous MSG from SBI for purchase for 4875 * 4 times.
I reported to SBI but they are registering complaint but no action will be taken from their side.Meanwhile SBI person asked to Raise complain in police station.
Total 19140 Rs swiped from My SBI credit card.
I got a call From these numbers
+91-[protected] and +91-[protected]
In true caller Location was from UP-East and other one is from Delhi
Payment Gate way is from IDEAMONEY
Hello,
I got call from [protected] on Jul 6th at 5.30 PM, where he said he was calling from bank online reward points department and he asked for my credit card details for the purpose of converting my reward points into cashback. I gave the card number and he asked for CVV & OTP and checked the SMS completely till the transaction done. At the end of the call the person informed that it would be credited within 2 days. Immediately when i checked my account, could see amount of Rs.19140 debited in my card. I got to know that i was trapped under fraud after having word with bank authorities and immediately blocked my card.
When i had a check could see its been debited by IDEAMONEY . I have attached the image for reference.
Kindly help in this regard.
![]()
I got call from [protected] on Jul 6th at 5.30 PM, where he said he was calling from bank online reward points department and he asked for my credit card details for the purpose of converting my reward points into cashback. I gave the card number and he asked for CVV & OTP and checked the SMS completely till the transaction done. At the end of the call the person informed that it would be credited within 2 days. Immediately when i checked my account, could see amount of Rs.19140 debited in my card. I got to know that i was trapped under fraud after having word with bank authorities and immediately blocked my card.
When i had a check could see its been debited by IDEAMONEY . I have attached the image for reference.
Kindly help in this regard.
Dear Sir/Madam,
I got call from +91 [protected] on[protected] at 3.35 PM, where She said she was calling from bank online reward points department and he asked for my credit card details for the purpose of converting my reward points into cashback. I gave the card number and he asked for Card no, Validity date, CVV and checked the SMS completely till the transaction done. At the end of the call the person informed that it would be credited within 2 days. Immediately when i checked my account, could seen amount of Rs.4776+Rs.4776, a total amount of Rs.9552 and the amount was debited from my sbi credit card no[protected]. I got to know that i was trapped under fraud after having word with bank authorities and immediately blocked my card.
As of now, I have blocked my SBI credit card and have registered an online FIR . NO. 98166364 Please stop this transaction that happened in the name "IDEA CELL-BILL DESK" on[protected] for the amount Rs.9552.00.
All the two transactions were happened via IDEACELL-BILLDESK
11/09/2017 AT 0345 PM, SBI CC IDEACELL-BILLDESK Rs.4776.00
11/09/2017 AT 0347 PM, SBI CC IDEACELL-BILLDESK Rs.4776.00
Please do the needful and do not execute these transactions.
I therefore request you to kindly investigate and take appropriate steps to revert back my account as early as possible.
Thanking in advance,
Yedukondalu
I am always available at +91- [protected]
I got call from +91 [protected] on[protected] at 3.35 PM, where She said she was calling from bank online reward points department and he asked for my credit card details for the purpose of converting my reward points into cashback. I gave the card number and he asked for Card no, Validity date, CVV and checked the SMS completely till the transaction done. At the end of the call the person informed that it would be credited within 2 days. Immediately when i checked my account, could seen amount of Rs.4776+Rs.4776, a total amount of Rs.9552 and the amount was debited from my sbi credit card no[protected]. I got to know that i was trapped under fraud after having word with bank authorities and immediately blocked my card.
As of now, I have blocked my SBI credit card and have registered an online FIR . NO. 98166364 Please stop this transaction that happened in the name "IDEA CELL-BILL DESK" on[protected] for the amount Rs.9552.00.
All the two transactions were happened via IDEACELL-BILLDESK
11/09/2017 AT 0345 PM, SBI CC IDEACELL-BILLDESK Rs.4776.00
11/09/2017 AT 0347 PM, SBI CC IDEACELL-BILLDESK Rs.4776.00
Please do the needful and do not execute these transactions.
I therefore request you to kindly investigate and take appropriate steps to revert back my account as early as possible.
Thanking in advance,
Yedukondalu
I am always available at +91- [protected]
Dear Sir/Madam,
I got call from [protected] on[protected] at 4.40 PM, where She said she was calling from bank online reward points department and he asked for my credit card details for the purpose of converting my reward points into cashback. I gave the card number and he asked for Card no, Validity date, CVV and checked the SMS completely till the transaction done. At the end of the call the person informed that it would be credited within 2 days. Immediately when i checked my account, could seen amount of Rs.4817+Rs.4817+Rs 4817, a total amount of Rs.14451 and the amount was debited from my yes bank account debit card--[protected]. I got to know that i was trapped under fraud after having word with bank authorities and immediately blocked my card.
As of now, I have blocked my yes bank debit card and have registered an online FIR . Please stop this transaction that happened in the name "IDEA CELL-BILL DESK" on[protected] for the amount Rs.14451.00.
All thethree transactions were happened via IDEACELL-BILLDESK
26/09/2017 AT 5.00 PM, yes bank debit card -- IDEACELL-BILLDESK Rs.4817.00
26/09/2017 AT 5.01 PM, yes bank debit card -- IDEACELL-BILLDESK Rs.4817.00
26/09/2017 AT 5.02 PM, yes bank debit card -- IDEACELL-BILLDESK Rs.4817.00
Please do the needful and do not execute these transactions.
I therefore request you to kindly investigate and take appropriate steps to revert back my account as early as possible.
Thanking in advance,
Narendra
I am always available at +91- [protected]
I got call from [protected] on[protected] at 4.40 PM, where She said she was calling from bank online reward points department and he asked for my credit card details for the purpose of converting my reward points into cashback. I gave the card number and he asked for Card no, Validity date, CVV and checked the SMS completely till the transaction done. At the end of the call the person informed that it would be credited within 2 days. Immediately when i checked my account, could seen amount of Rs.4817+Rs.4817+Rs 4817, a total amount of Rs.14451 and the amount was debited from my yes bank account debit card--[protected]. I got to know that i was trapped under fraud after having word with bank authorities and immediately blocked my card.
As of now, I have blocked my yes bank debit card and have registered an online FIR . Please stop this transaction that happened in the name "IDEA CELL-BILL DESK" on[protected] for the amount Rs.14451.00.
All thethree transactions were happened via IDEACELL-BILLDESK
26/09/2017 AT 5.00 PM, yes bank debit card -- IDEACELL-BILLDESK Rs.4817.00
26/09/2017 AT 5.01 PM, yes bank debit card -- IDEACELL-BILLDESK Rs.4817.00
26/09/2017 AT 5.02 PM, yes bank debit card -- IDEACELL-BILLDESK Rs.4817.00
Please do the needful and do not execute these transactions.
I therefore request you to kindly investigate and take appropriate steps to revert back my account as early as possible.
Thanking in advance,
Narendra
I am always available at +91- [protected]
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
63%
Complaints
16713
Pending
792
Resolved
9872
Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
View all Idea Cellular contact information
I got call from [protected] 27th Jan 10:AM in my mobile no. [protected], where he said we are calling from bank online reward points department and she asked the credit card details for the purpose of giving additional reward points and cash back. I gave the card number and she asked the CVV & OTP when i checked the SMS completely till the transaction done. After she told me within 2 days the reward points will credit in your card. immediately i checked & the amount of Rs.15000 debited in my card. I checked with bank, they told the amount transaction done in some other merchant, immediately i blocked my card with help of bank executive. I tried to contact that person but the mobile no. comes not reachable.
Please request you to help me on this matter to get back the amount. I am going to raise police complaint.