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Idea Cellular Complaints & Reviews

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Last updated Apr 19, 2024
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Idea Cellular Phone Numbers

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1800 270 0000
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+91 95 9400 4000
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Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 393

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S
suresh9393
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Balance deductions and call drop

Website:idea cellular

How to raise legal complaint on idea cellular
.. Iam facing issues from idea..
Iam also mailing to appellate authority but no response.
Appellate. [protected]@idea. Adityabirla.com and officer name is mr. Meghnad
Some issues below mentioned..
1. Rude on customers
2. Call drop by agents
3. Balance deduction
4. Poor customer service.
5. Argument with customers
6. Long holds...
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S
sireesha N
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding inapplicable postpaid bill

Address:560100
Website:www.ideacellular.com

You people provided me wrong plan which was not selected by me. After a lot of calls with your customer care people and from managerial people, you people checked my call records and agree that mistake was from your side. You people promise me that to wave off my last month bill to 0 as I suffered entire last month with the bloody plan which you given. Again someone called and said we will negotiate your bill amount 1000 and remaining you...
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T
Thota Ravinder
from Nellore, Andhra Pradesh
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Postpaid conversion into prepaid

Address:Khammam, Andhra Pradesh, 506173

I am having postpaid connection i want convert my connection to prepaid since last 6 months l have visited so many stores. No dealer is ready accept my request.contact no[protected]. Alternate contact no is [protected]. Now onwards i am not paying my monthly bill....
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K
kushalrustagi89
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misselling and forgery

Address:Ghaziabad, Uttar Pradesh, 201010

I have recently got my number [protected] ported from Vodafone to Idea postpaid on the request of the sales executive from Idea( Mrs. Kajal Sharma- [protected]).
My phone was ported without a sim card being issued from the company, and I had to visit the idea store to fetch the sim card my self and activate.

Forgery:- While obtaining the sim card I came to know the following the procedures that were not followed during...
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V
vennakanti
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My sim card barred by trai

Address:Chennai, Tamil Nadu, 600099
Website:www.trai.gov.in

I'm using idea sim card number [protected] since march 2016. I got one message "your connection would be barred within 48 hrs as per TRAI guidelines due to promotional activities done from your number without telemarketers registration"
But actually i did't used my sim card for any promotional activities. everyday i will sent some sms to my friends and relatives. i don't even call often. without any intimation i got this message. i...
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K
kanwarjit
from Panipat, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Again and again fooling me

Address:Ludhiana, Punjab, 141002
Website:www.ideacellular.com

I kanwarjit singh mobile number [protected]. Was promised for waiver of 150 inr approximately 10 days before. Because i complained at this website. Still i am waiting for my money back so that i can pay my bill before last date which is 20th november 2016. I recieved a call and he was higher officer of idea and he promised for waiver within 24 hours. What is this i am asking.. I don't need idea. I want to choose another company. But idea company...
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S
shefeena shamsudeen
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charges levied on blocked sim 9158401976

Address:Pune, Maharashtra, 411001
Website:www.ideacellular.com

Already i have blocked the sim - [protected] on 07th October 2016. Since, it is blocked sim, i dint made the payment of previous bill of Rs. 265.

But, an amount of Rs. 534 is charged against data on this month. How the blocked sim can levy charges for unused data?

I am ready to pay the bill of previos month, but not for unsed services. Kindly check with your ssystem and revert back immediately on [protected]....
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V
vinothkumar92
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My bill amount is exceeded

Address:600019
Website:www.ideacellular.com

I have purchased the Idea WI-FI hot spot two months ago from a sales executive.I have received the bill amount for the month of October.when i looked into my bill i got shocked.Actually my plan is RS. 2250(it included with the amount of purchased wifi hot spot) means for first months i have to pay only up to 785(Taxes included) after 9 months i have to RS.985(Taxes included).this is what that sales executive has told me.but what actually...
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D
dineshselvam
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hidden charges in my postpaid bill

Address:600097

Hi, i am illegally cheated from last monthly bills by additional feature charges on i plan booster packs with additional internet data. I already requested to de-activate the plan but it is not closed till now and charges added in my bill.in oct-2016, i requested to upgrade my data plan, requested accepted and charges added in bill also but feature was not enabled so above uses on initial plan data limit, huge charges of overuse data was...
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N
nisha sahu
from Bareilly, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deduction without any reason and no refund after getting complaint no.

Address:122001
Website:idea cellular pvt. ltd.

Rs. 75 and Rs. 25 (Total Rs. 100) has been deducted from my main balance .
I filed complained to their customer care and get sr. No./ complaint no. 1-[protected]. they promised me that they will resolve my problem and will refund my amount ie. Rs. 100, but today they called me up and said they couldnt resolve my problem.
One thing is clear that idea is the top most worst telecom company.
i will suggest to everyone that...
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B
Bhanu Lakhani
from Kanpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Surrender idea postpaid

Address:Gurgaon, Haryana, 122001

I would like to surrender my idea postpaid number [protected].
I have relocated and do not need this number anymore.
The outstanding bill of amount rs.770/- for the number has already been paid.
I also request you to kindly stop the billing on the number asap.
Hoping for a prompt response and resolution of the issue.
Thank you
Regards
T. R. Lakhani
[protected]...
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V
vnsrinivasa
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile plans

Address:560003

Idea cellular is cheating public by forcing them to stay with their postpaid plan, which costs monthly fee.in my case, my mobile usage per month is less than 10% of the monthly rental. When i talked to idea customer care, they told me i can change my postpaid to prepaid within one day. I had my postpaid number for about 45 days. Idea customer care said there is no minimum waiting period to change from postpaid to prepaid. I took my mobile...
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L
Lakshmi sajwan
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Activation of sim

Address:New Delhi, Delhi

Hello,
This is lakshmi sajwan, it was an emergency that i had to get a new number and i opted for idea sim. I have already submitted my photocopy of adhaar card and my alternate number i. E, [protected]
I have talked to ur customer care 2 times fr activation of sim
It's about about 4 days, no action has been taken so far and my number [protected] hasn't activated yet
I don't like ur service
Kindly help...
+1 photos
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D
Dixit002
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unwanted charges

Address:Mumbai City, Maharashtra, 400033
Website:www.ideacellular.com

I am being cheated by feature charges which the company didn't mentioned during the plan on my idea postpaid number [protected]. Its being 3 months and I got to know abt it during my detailed bill of this month. I changed my plan because of the cheap plan but the company is adding this feature charge which is not mentioned when the executive explain me the plan. So I request you to take strict enquiry so that they don't fool around with people...
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R
reet.gnes
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Internet data pack

Address:New Delhi, Delhi, 110096

Hello idea team,

I selected an idea internet pack and after recharge it i did not get any benefit, bellow is the message i received,
Mrp: rs 199.00 credited loc m2m min 500 final loc m2m min 500 expiry date 23/11/2016 st+sbc+kkc : rs 25.96 proc-fee: rs 173.04 rechg cat: stv. chk data balance at *125#

Actually bellow is what i supposed to get and same mentioned with the pack,
199 = unlimited 2g...
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J
jackselva
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sim Tele verification

Address:560103
Website:www.ideacellular.com

I bought a new idea sim card no is :[protected], i bought it with my Electoral Voter's ID card no is: ULS0894220. But today when i tried to verify it through 59059, i entered the correct last 4 digit of my id submitted at the time of buying the sim., but the computer lady told me that it was wrong but she told the correct number that i have entered but it was often failed. i need that sim so could you please recover this issue by if there...
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G
gopinath@123
from Delhi, Delhi
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Sim card activation (7353538478)

Address:Bangalore, Karnataka

Hello Team,

I have submitted my aadhar card[protected] and photo on last Saturday.But my Sim is not activated.
Please activate my sim ([protected]) and do the needfull ASAP.

Thanks & Regards
Gopinath...
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B
Bashabasha
from Mysore, Karnataka
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Postpaid not activated

Address:Vellore, Tamil Nadu, 632001
Website:[email protected]

Idea Cellular — Mobile no.[protected] very poor service by idea showroom (smart choice solution - vellore (tamil nadu circle. I bye new connection 2weeks before . But not activated .no responce .no respect.nobody solve . But he get 300rs ??????? What i do ....
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P
Prashant Katyare
from Vasai-Virar, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding your bad service and rude behavior of Call center people

Address:Pune, Maharashtra, 411046

Dear Sir,

Sorry to mail you directly but since last 5 days we are facing problem from Idea that out outgoing call is not connecting from our area where our office is situated. So regarding this one of our employee called your customer care number but they are not giving proper response. So our work has stopped.

We are using corporate plan of Idea but the since last few days not satisfied with the services. This...
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A
Ansh Rani
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge related

Address:Gautam Buddh Nagar, Uttar Pradesh, 201308
Website:idea recharge

I had got a message to call on 53111 and get a 50 rs. rechrge at 2 rs per answer. they cut my balance again and again total 20 rs. I gave all answer correct but not a single rs they have rewarded. It is a case of fraud, a clear fraud where they take money from consumer and do not give award money. Please punish them strictly.
Date 14.11.2016
Time :11.00 am
company :Idea...
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