Idea Cellular Complaints & Reviews

I am useing idea mobile no [protected] i want my full history plese at email
[protected]@gmail.com...

I am jayaraj from bangalore i have been using idea no for past 1 month. My no is [protected]. Idea is activating unwanted schemes on my no without my confirmation. And every time my balance gets deducted (Daily 5rs). And i got bill more than 1000, after communication from customer care ([protected]) told 700 (Half) you pay now, we paid 700 (Ref no:[protected] still they not activated my phone. Idea customer care has wasted one week with no...

Hello,
Mob no:[protected] 25th October, around 12:14 am, around rs 66 from my main balance had been deducted. when i complained regarding the same, their executives told me that, sir you have used 2g internet pack, that's why money was deducted but in the screenshot you can clearly see that, i have 28 mb 2g data and 1.65 gb 4g data valid till 27th October. if their system are showing that you have this much of data, then also money...

Fake plan sold by executive mr. prabhu 499/- rent 75/- off for first 6 months + 4G 4GB data + 1000 min loc/ std. + 350 sms l/n
but that is not existing plan accord to cus.care. bill issue was not rectified yet and outgoing incoming has been barred
i am using this no proffesinally. its defaming my repo. last 2 months i suffered with mental agony...

7th Nov'16

Request to refund my money back please do the needfull we trusting that you will help

Through SBI CREDIT CARD and Merchant - IDEAMONEY - Money got transfered

I got a call around 12pm yesterday calling behalf of SBI Credit for verification to update your details need few more details i shared with them with in halfnour my money from Ideamoney 2500, has been transferred i got msg that...

Dear Sir,

I have received wrong bill for my CUG phone( rarely used for calls)
account no[protected]
Bill no-[protected]
Charges for CUG No-[protected]
Total-
945
Wrong billing-call dated 3 oct 2016 to number 055181 charges Rs.945 Time-19.26.59 We have not called this odd number.

This call number does not exist with us and is not in our call logs.
We do not know...

My prepaid number ([protected]) was charged for services Rs. 44 (from Rs 200+ it came to Rs 150+) on 05/11/16 and during night Rs 14 deducted (from Rs. 154 to Rs 140) for which no calls, SMS or services were availed. I tried to explain the customer care executives the same but they were of no use. Please look at my calls and SMS from 05/11/16 to 06/11/16 morning. I have the last 5 call and SMS deduction details received from IDEA by dialling...

I got a call from [protected] on 8th Nov 2016 at 11:30. The person said she is from idea customer care service. She called me to promote idea offers. i asked to remove my number from your database or tell the procedure to stop these kind calls. she told there are no procedure and we have to keep telling them not intrested whenever they call. I got many calls in the past from idea representative. I will get irritated by these calls. please...

Few months back I ported my no from Airtel to idea and there was some amount which i need to pay for teh services provided by airtel. Due to some issues in my airtel account i paid all the balance after some time and shared the with idea customer care in reponse to the messages that I recieve.

Though i have shared the details thrice from two mail ids and got a response aslo from idea (saying that they will take up the matter...

Hi,
I am a working staff, in my workplace i could not get signal. On 2nd november 2016 there was sudden reduction of my full talktime of rs.55 saying that i have used 2g net. Inspite of my continous explanation they didn't return my talktime. They keep on tell that i made use of 2g net pack. I just wander how could i use internet sitting in a place where i could not get tower. This irritates me a lot. Please refund my amount and dont...

I did 110rs idea magic recharge... money deducted from my account but recharged was unsuccessful... Mobile num that I recharged:-[protected] Transaction Ref No[protected] for Rs.110.0 on 05/11/2015. I talked with idea customer care executive but they did not respond properly. They said they do not provide recharge information when recharged using idea cellular app.

Kindly look into the matter and do the needful....

Today[protected] in the morning i tried to recharge through online for Rs70 for my mobile number [protected], there was typing error i put amount 700 instead of 70.
I called customer care they have not responded and not resolved the issue.
I request you to cancel the recharge amount 700 and refund back to account. If it goes negative balance also .I will recharge later for Rs70.

Kindly take immediate action. br...

I have idea postpaid connection which I wanted to convert to prepaid.
I went to idea office first they said that sim is not available after that I asked them how much bill I need to pay, they did not tell me outstanding amount also.
I had to call customer care for that, whatever amount customer care told me I paid that much bill and asked them to take my request.
After 2 days I got call that request is cancelled.I again...

First time when I have lodged a complaint that my bill of Idea Postpaid too high. and Don't use that much of my plan of 199.

In the first interaction when complaint register.
(ID- [protected]) The man on the phone was checked and confirmed that my bill is calculated on the wrong basis. And said don't worry you will get a waiver.

After that I receive a call from Idea, the man on the phone said that I was...

I am using net setter device of idea with 3g service.
Connection numer is [protected].

Since last one month i have been facing problem in using the device as i have changed my laptop and the device is not compatible with macbook laptos.

Complained about the same to company as well as appelate athourity but the company wants to shed off its responsibility by just communicating that the device has become...

Dear Team,
I am idea user my mobile no is [protected]. Recently I was just intract with your cc mr Arun regarding my outgoing barring.he was not able to give proper reason when I asked him to transfer call to escalation or floor supervisor he reply supervisor is not available on the floor which is showing pathetic service.
Request you to check and take necessary action against defaulted which impacting on customer service.br...

I am using number [protected]...
i recharged 2g data services with *369*50# i got message of deducted amount of 5 rupees and get 30 mb ...for services ...
while i used whats app and messenger ...after some time it shows 21 rupees deducted for my data charges ...and account balance is showing 0.

i had complaint about this last month when amount deducted rs 35 from my balance of the same reason ...
now i...

I Kanwarjit Singh mobile number [protected] was promised by idea store located in Model Town, Ludhiana, Punjab (141002) that i would get benefits of 199 plan against Rs 149.00. But 3rd time my bill come and it was of 199 instead of 149. I was also promised by them a waiver in my this bill cycle of Rs 100.00. That also not given. Other i complained waiver against misguidance of internet plan of Rs 98.00. That also not concerned by Idea. Kindly...

I have only used idea services for month and paid the amount in advance and at the time of closing i paid the remaining amount as asked by your executive.
23rd march i requested to close the connection and shifted to other location after that my April bill was generated i called n no.of times to close them and they always replied they have done it.but after that i m getting threatening calls emails.look into matter and resolve it as...

Today only u pepole deducted 50 rs from my idea acxount...i m extremely hyper, you plz get me my money back, or i ll use some other sim, i ll swutch back my services of idea, how can u people deduct money out of our account, its not fair at all. Shame at ur services, change ur services or people will change their sim cards and will use other companies product, not yours...