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IDFC Bank Complaints & Reviews

1.8
Updated: Aug 4, 2025
Complaints 1226
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420
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IDFC Bank reviews & complaints page 37

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N
nick.nishant
Mar 15, 2021
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Address: kota

Hello,

please provide nominee detail of jambu kumar jain.

registered folio no: IDA0205886
certificate no: 205886

number of bond : 2

distinctive number [protected]-[protected]

Thanks!
email: [protected]@yahoo.com
contact: [protected]
IDFC Bank customer support has been notified about the posted complaint.
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    K
    Keleshchandra
    Mar 14, 2021
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    Address: A 294 Nandini Park Society link Road Bharuch 392001

    I have idfc long term infrastructure bonds tranche 2 application no 18460677 FOLIO no IDBO 254930 which was matured on 21 st february 2021 I supposed to receive draft may be within 7 to 8 days but untill today I do not receive
    They says they send courier by AVIRAL logistic and give me tracking no but I am still waiting and AVIRAL website contact no are fake and they are not showing correct information in tracking also
    Almost 15 days pass so I want to launch
    complain against IDFC FIRST BANK
    +3 photos
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      R
      Rajesh
      from Mumbai, Maharashtra
      Mar 13, 2021
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      Address: thane

      I had subscribed(through demat account) for the IDFC tranch-2 infra
      bond matured on Feb 2021. I can see my demat account debited, but
      amount still not credited to my bank account.
      Can you please let me know the status of this.

      written emails to kfin and idfc but no reply from them.

      Regards,
      Rajesh
      Application No: 61007471
      IDFC Bank customer support has been notified about the posted complaint.
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        S
        Suryadip Mondal
        Mar 13, 2021
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        Maine instacred emi option ke sath myntra mein do suit set order kiya tha ak obvious reason ki wajah se Maine cancel bhi kar diya toh kya ab bhi mera emi katega please let me know main iss beat ko lekar behad pareshan hu
        IDFC Bank customer support has been notified about the posted complaint.
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          R
          reeyamundra
          Mar 12, 2021
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          Dear Sir,
          I am using fast tag of IDFC FIRST BANK having user ID 419811.JAIMIN. I am not able to login in my account as it is continuously showing this message "Sign-in failed:user account is locked".

          I have tried to activate user id but it is showing that user ID is already activated. Also i have tried to reset password and login again which is also not working.

          Also I have Paid Rs. 70000 3 days earlier i.e on 09/03/2021 which is debited from my account & not credited to IDFC fastag account also not credited in my bank account.

          I am Continuously calling helpline no. from last 3 days but line are always busy and no one is picking any call.

          Please help me in this regard as soon as possible.

          Thanks
          IDFC Bank customer support has been notified about the posted complaint.
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            A
            Akashipe
            Mar 11, 2021
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            Address: Pune

            Dear sir,
            Idfc bank fast tag
            Why You people fraud another..
            Yesterday and today I travel pune to nasik with my family for emergency.. When I cross first toll naka.. My fast tag is black list without any reason?
            Balance available 600
            Vechile no is MH14CK8095
            Fasttag idfc User ID is 2824108
            I PAID PANATLY AND ALSO CROSS NAKA IN AFTER 30 MIN...LONG QUEE.. AND I STUCK IN TRAIFFIC ...

            WHY U FRAUD ANOTHER???
            Must u Paid panalty

            Thanks and regards
            akash Mehra
            Mb [protected]
            IDFC Bank customer support has been notified about the posted complaint.
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              J
              Jatin vaghela
              Mar 9, 2021
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              Address: Mumbai

              Ur company call me for personal loan many times. I don't need any type of loan from your bank. So I request plzz stop calling me and plzz don't send sms. I request plzz do not disturb me. Plzz active dnd service . Thanks
              IDFC Bank customer support has been notified about the posted complaint.
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                M
                MAHESH SHETHNA
                Mar 9, 2021
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                Address: M-302, SAMARTHYA STATUS, NEAR PREMAVATI NAGAR, OPP. KALIGAM CULTURE CENTRE, SABARMATI, AHMEDABAD:380005.

                I have purchased the IDFC Long Term Infra Bond TRANCHE-2 in the year 2011. The same bond is matured on 21.02.2021. However, i have not received maturity amount so far. So, please do the needful. .
                IDFC Bank customer support has been notified about the posted complaint.
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                  M
                  MAHESH SHETHNA
                  Mar 9, 2021
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                  Address: M-302, SAMARTHYA STATUS, NEAR PREMAVATI NAGAR, OPP. KALIGAM CULTURE CENTRE, SABARMATI, AHMEDABAD:380005.

                  I have purchased the IDFC LONG TERM INFRA BOND TRANCHE-2 in the year 2011 & the same is matured on 21.02.2021. However, i have not received maturity amount so far. So, please do the needful.
                  IDFC Bank customer support has been notified about the posted complaint.
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                    A
                    Aashuuuu
                    Mar 9, 2021
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                    Address: Indore

                    Idfc is fraud my acount balance continusly deduct by idfc and he told me refund but not give me this harres me
                    IDFC Bank customer support has been notified about the posted complaint.
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                      J
                      Jabastin L
                      Mar 9, 2021
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                      Getting frequent calls from them, doesn't gives an option to block it. Its an automated call from random numbers (for example +[protected]. I was not able to raise an compliant in their portal

                      Phone Number: [protected]
                      IDFC Bank customer support has been notified about the posted complaint.
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                        N
                        ncpasha
                        Mar 8, 2021
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                        Resolved

                        Address: Hyderabad

                        IDFC Long term Infra Bonds taken in 2011 were due for redemption in Feb-2021. I had taken Infra Bonds when I was posted at Mumbai.
                        As I am now at Hyderabad, I requested IDFC to send the Bonds redemption amount to my Bank Account or to my Hyderabad address. I sent this request on 5th Feb-2021. However, on the same date, HDFC replied stating that they can not update new Bank or Address in their records as the request was received after the cut-off date of 1st Feb.
                        I have not received any communication from IDFC about the cut off date for changes. I had sent my request for updating my details more than two weeks before the due date of maturity/redemption. Yet IDFC refused and sent a cheque to my old address at Mumbai and informed me courier details. When I checked the courier status online, I found status as "RTO Reason SHIFTED". I think, the cheque has been returned to IDFC. I have written to IDFC at [protected]@idfcfirstbank.com, to help in getting the bond maturity amount. But there is no response yet. Please help.
                        Mar 24, 2021
                        Complaint marked as Resolved 
                        IDFC responded and advised me to submit Bank A/c details through their website which I did and received the maturity amount of my bonds within 2 days. Great...Thanks.
                        IDFC Bank customer support has been notified about the posted complaint.
                        I called IDFC Registrar KFin Technologies Pvt Ltd (Corporate Registry) and they asked me to submit my PAN and Bank A/c details through their web site "ris.kfintech.com" ( Quick Links and Bank Mandate tab). I submitted the details and attached the PAN and Cancelled cheque. I also received emails from IDFC Customer Service Head advising me to submit details through their website.

                        Bonds maturity amount credited to my Bank A/c in two days. The system is online and very simple. IDFC Bonds Tranche2 holders can check this. Also, bondholders can contact Kfintech (Registrar of IDFC) for help/guidance. They are very helpful.
                        Kfintech (Registrar of IDFC) and IDFC Customer Dept Head guided me to submit Bank A/c details along with PAN on their website (ris.kfintech.com) . I submitted and attached PAN and Cancelled cheque. I did as advised and received the Bonds maturity amount into Bank A/c in two days. Great.
                        IDFC has created a simple and efficient online system.
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                          H
                          Hemalatta Solanki
                          Mar 8, 2021
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                          SDear Sir/Mam,

                          My car no GJ-18-BN-4511

                          I paid fees for fastag card on[protected], via acko,

                          Still I am waiting for my fastag card.

                          Please do needful.

                          Regards
                          Hemalatt Solanki
                          IDFC Bank customer support has been notified about the posted complaint.
                          Hi,

                          We will help you with this. Please write to us at [protected]@ackodrive.com regarding your concern along with your contact number so that our team can assist you.

                          Regards,
                          Team ACKO
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                            R
                            ravi56625
                            from New Delhi, Delhi
                            Mar 8, 2021
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                            I am lone number is 39753545 i gave my approval to idfc first bank pl on (ROI) 13% P.Y. as the bank sales executive confirm to me and he confirm me that in evening i need to give my document with executive and he will show you your all lone details and emi information but he didn't give any information to me and he told that amountwill not be dispatch without verification and he again call in night time for otp at that time again i asked to him for me lone details he told me after otp verification call will receive and he will confirm me all and he gave me surety that my (ROI) will be on
                            13% only. now i am facing lot's off problems mentally & physically harassment i call lot's off time to customer care they confirm me it will take one month please wait alsoi visited bank branch and i summited my written complain no solution from both side .
                            today i received one call from bank side and they are telling me that my lone will not be closed because you applied it distally but i applied it on bank executive call information
                            i visited bank branch and i summited my written complain no solution from both side .
                            today i received one call from bank side and they are telling me that my lone will not
                            be closed because you applied it distally but i applied it on bank executive call
                            information.
                            IDFC Bank customer support has been notified about the posted complaint.
                            Mar 21, 2021
                            Updated by ravi56625
                            not responsive fake company ...koi response nahi hai unke side se
                            Apr 12, 2021
                            Updated by ravi56625
                            this complaint not solve
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                              A
                              Avinashi Patwal
                              Mar 6, 2021
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                              Dear sir

                              I have bought 4 bonds of long term infrastructure bonds tranche 2 and have in physical form with folio no IDB0400749. It was bought on 21 Feb, 2021. My contact mail id is [protected]@gmail.com

                              It Has Matured on 21 Feb 2021 but no amount is credited in my account till date.
                              I emailed 6 times on ur id but no response from your side. I called up customer care but again no response .This is a harassment of customers whoes dues are not paid timely.

                              Kindly contact me or deposit my matured amount in my account.
                              IDFC Bank customer support has been notified about the posted complaint.
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                                S
                                sujatha901
                                Mar 5, 2021
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                                Respected sir/ madam

                                (This is Sujatha Reakwar, I am taking loan(agreement no:[protected] from IDFC bank. I and family facing crisis of pandemic, every time ask I need times to pay EMI, no one help me. Two months before I received a call from IDFC bank regards loan restructuring option, she told that if you take restructuring then you will get six month times for loan emi, after six months you will continue the loan emi but she misguided me. Still I was trying to pay the loan emi but today I received a call from IDFC bank and she said that my vehicle going to cease now if I not ready pay 4 months pending Loan amount. Please check the loan emi statement attachment and the lady mobile number. It's very difficult to me every time I arrange a amount. I get depressed because of this calls. Please do the needful help) This is previous complaint
                                rRecently 2nd march I paid emi amount but I am receiving continuously harassment calls from IDFC bank. Still I was facing financial problem but I am arranging money to pay two wheeler emi.
                                +3 photos
                                IDFC Bank customer support has been notified about the posted complaint.
                                Mar 06, 2021
                                Updated by sujatha901
                                I have a financial situation is not good but I am trying to paying the two wheeler emi. So many times I told check ur data then call me but without checking data they are continuously calling me and harassing me. I am very tension about financial problems and this people are start depressing me

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                                  S
                                  Shailendra_dixit
                                  Mar 5, 2021
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                                  Address: Mumbai

                                  Myself had invsted in IDFC Infrastructure Bond in the Year 2011, Tranche-2, Series -2..The Maturity date of the Bond was 21/02/2021...Till Date I have neither received my maturity proceeds, nor any communication from IDFC...I am tired of dialiing their Toll free number avialble on their website i.e.[protected] and[protected]. These number are of Ghost.. No one picks up the call. Everyday I must be trying this number since 22/02/2021 at least 50 times.. I have written to them on email ID provided i.e. einward.[protected]@kfintech.com and [protected]@idfcfirstbank.com...I have sent reminders also, but no response/ acknowledgement..
                                  I think IDFC is not interested in returning our hard earned money...It is cheating with the people who had trusted them and invested for such long period of 10 years.. I hope at least this complain would open their eyes and revert back and return our money
                                  IDFC Bank customer support has been notified about the posted complaint.
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                                    N
                                    Nishthagoel2002
                                    from New Delhi, Delhi
                                    Mar 5, 2021
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                                    My IDFC InfraBond folio no is IDB0361244 with maturity date 21 Feb, 2021.

                                    As per the mail received from IDFC Bank, I have already sent address update and bank account update details in mail on 15 January 2021.
                                    Also, I had received mail for the bank account update from your side on 23 January, 2021 .

                                    But I have not received amount yet in my account, I have tried to communicate many times on phone, mail, but I am not receiving any satisfactory response.

                                    Please look into the matter ASAP.

                                    Regards
                                    Nishtha
                                    IDFC Bank customer support has been notified about the posted complaint.
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                                      S
                                      ssinhabansal
                                      from Jodhpur, Rajasthan
                                      Mar 4, 2021
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                                      I want to enquire about the status of my IDFC bonds which are due for maturity on February 21, 2021.

                                      Below are the details of the bond:

                                      Registered Folio No: IDB0405579
                                      ISIN: INE043D07385
                                      Certificate No: 405579
                                      Series :2
                                      No. of bonds: 4
                                      Name of Bond Holder : Swati Bansal

                                      Please let us know when will these bonds be credited to my account?

                                      Thanks & Regards,
                                      Swati Bansal
                                      +1 photos
                                      IDFC Bank customer support has been notified about the posted complaint.
                                      Still waiting for response on my query,
                                      Hello, If your information is not updated with the Bank, mail the following details to social.[protected]@idfcfirstbank.com with your bank details, folio number, share copies of canceled cheque and PAN Card, for credit of redemption proceeds to your bank account. -IDFC FIRST Bank
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                                        M
                                        Mahesh prasad mina
                                        Mar 3, 2021
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                                        Address: 601 Vikrant Tower Karnik Road kalyan west pin no 421301
                                        Website: IDFC bank (infrastructure bond section)

                                        This is my fourth request/complaint through mail or through complaint box, because its very difficult to contact your bank on phone number given by you in various references. Please take it seriously and solve my problem, ones again I am giving details of my bond folio ie IDB0283419, other details are same like bank account, home add etc. Any thing required from my side you can contact me through mail. My bond is already matured on 21/2/21.
                                        Please look into the matter as there is emergency.
                                        IDFC Bank customer support has been notified about the posted complaint.
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