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IDFC Bank Complaints & Reviews

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Updated: Feb 20, 2026
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IDFC Bank reviews & complaints page 37

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V
vigneshwari V
Mar 17, 2021
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Address: Hyderabad

Dear Sir/Madam,
I hold 4 bonds of value 5000 each purchased on Feb 21, 2011. Now it is matured and I have not received the amount. There is a mail from IDFC that the DD is dispatched to my address, but I have not received it and the courier company is also not reachable to track the status.

I have sent necessary detail to transfer the amount electronically but there is no response.

Application No. 46909669
FOLIO- IDB0299689

Please help.
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    D
    darshimpd
    Mar 16, 2021
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    Dear sir/madam,

    I want to complaint against IDFC FIRST BANK for unnecessarily putting cheque in bank and this results deduction of Rs 590 on 2nd of February. I have taken a scooter Honda activa 125 Bs6 in July 2020 through loan from Idfc first bank. Every month they deduct EMI automatically on every 2nd of month. In February i have some work related to money so i have decided to deposit EMI before due date to avoid failure of EMI deposit. I have deposited EMI on 30th of January for February EMI. But they unnecessarily put cheque in bank on 2nd of February and bank made penalty of Rs 590 on 2nd February. For this issue i have contacted the bank then bank said that we can't do anything they have made fault of putting cheque if you already paid the EMI. They don't have to put the cheque or hit the transaction for EMI if you have already paid the EMI for your scooter. Then i had contacted Idfc first bank and from their side one lady official talk to me and after listening my issue she disconnected the call and after that the toll free number can't be reached. The number keeps on busy all the time. I have contacted Honda Agency but they are also unable to solve my issue because they are also not in contact of that IDFC FIRST BANK Agent as they said. I have called many times in bank on their number but they didn't get connected. At last i give up. But as i came to know about this website and consumer rights i have decided to make complaint against IDFC FIRST BANK. Please look into this matter and help me.

    Thanks and regards
    Mayank Priyadarshi
    Loan relationship number- CC[protected]
    Loan account[protected]
    Email id- [protected]@gmail.com
    IDFC Bank customer support has been notified about the posted complaint.
    Mar 17, 2021
    Updated by darshimpd
    Nothing happened after complaining here.
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      R
      Radhika Kale
      Mar 16, 2021
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      I'm receiving too many phones call and SMS from Idfc Bank for offering loan I told the caller that don't need any loan from your bank and stop making me calls and SMS in many ways but it doesn't work. So I again request to stop calling for offering loan and SMS Offers. Else I have make judicial case against company and caller. [protected]/[protected]
      IDFC Bank customer support has been notified about the posted complaint.
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        P
        Praneethk7
        from Bengaluru, Karnataka
        Mar 16, 2021
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        I bought the idfc fastag near bhongir toll plaza on our way to Warangal from hyderabad. It worked fine for 2 days and not getting scanned in any of toll plazas. I paid double toll charge twice.
        Tried calling customer care multiple times but no response.. Posted on Twitter but no response.. Mail sent to customer care but no response.
        Fastag customer id : 2999211
        Vehicle no. TS07 UD 0873

        Contact on [protected]@gmail.com.

        Please deactivate the tag and refund the balance amount along with deposit paid. Worst customer support.
        IDFC Bank customer support has been notified about the posted complaint.
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          M
          Madhusudhan Karatgi
          Mar 16, 2021
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          Address: Madhusudhan Karatgi, 104, Garden Manor, 6-3-1097/98, Somajiguda, Hyderabad - 500082

          I had purchased IDFC infra binds tranche 2 and same have matured in Feb'20121.
          Please help in redeeming my four infra bonds ([protected] to [protected], folio no: IDB 0407145, certified no: 407145).
          I have submitted my undertaking for change of address & bank details through Debasmita Nayak, BM of JH branch of IDFC bank in Hyderabad and have sent an email to [protected]@idfcfirstbank.com with all my details.
          I do not have demat account. hence please send the DD for redeemed amount to my address given below.
          IDFC Bank customer support has been notified about the posted complaint.
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            S
            SafdarH
            Mar 16, 2021
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            Resolved

            I had purchased 4 bonds of Rs.5000 each of IDFC Infrastructure TRENCHE 2, and was allotted a folio no IDB0314920 which was going to be matured on 21/02/2021. On non-receipt of any credit to my bank account I mailed the details to 1) [protected]@karvy.com 2) [protected]@idfcbank.com 3) [protected]@idfc.com. The result was null with delivery to [protected]@karvy.com failed and [protected]@idfc.com blocked my mail. the mail id ig.idfcbank.com though received my mail but did not bother to reply.

            On 12/03/2021 I received a message that the Redemption Warrant was despatched to me through Aviral Courier with consignment no [protected]. On tracking the consignment with the Aviral Bulk Handling Logistic Pvt Ltd. I found that the a mail was despatched on 24/02/2021 and delivered on 8/3/2021.

            But to my utter dismay, no such mail was delivered to me. The call centre of Aviral Logistic was unable to state to whom the mail was delivered.

            Kindly arrange to pay me my hard earned redemption amount as I am a retired person already in crunch of money and expecting your sympathetic attention.

            Regards,

            Safdar Husain
            Mar 21, 2021
            Complaint marked as Resolved 
            Thank you for the support provided. The complain now stands resolved as the money has been credited to my account.
            IDFC Bank customer support has been notified about the posted complaint.
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              00arun
              Mar 15, 2021
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              My cheque couriered by IDFC is not received from past 20 days. I have called several times to customer care number but they never answered it's worth about 20k and i have no idea where it is. It was sent by Aviral Logistics and they seems to be a fraud company as they don't have any genuine link.
              IDFC Bank customer support has been notified about the posted complaint.
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                R
                Raishab
                from Proddatur, Andhra Pradesh
                Mar 15, 2021
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                Hi,
                Dear concern,

                I am a loyal user of flipkart and thats why I had used Flipkart's Pay Later option for some of my orders.

                Everything is smooth untill I got a legal notice from IDFC bank which says that I have some amount pending to them.

                But, my payment is all cleared within the deadlines and I don't know what this legal notice for.

                Buy the product Rs.2896 from Flipkart paylater on EMI Rs.3024 date05.sept.2020.
                Pay all the installment on time (09.sep.20 Rs1008), (05.oct.20 Rs1008)and (05.nov.20 Rs1006).

                I've tried contacting the law firm but they do not have a contact number. I had called Flipkart & IDFC bank many times to solve my problem.

                After so many attempts, I still not get any kind of solution. "Major problem" is my CIBIL Credit score got affected by this which will affect my upcoming transactions. Credit score deducted -180points last 3months.

                I am enclosing all the documents and proofs i have and this will be the my last attempt to Solve this mess, else I will file a complaint against all of you in Consumer Court.

                Solve this issue for better customers relations for future.
                IDFC Bank customer support has been notified about the posted complaint.
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                  N
                  nick.nishant
                  Mar 15, 2021
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                  Address: kota

                  Hello,

                  please provide nominee detail of jambu kumar jain.

                  registered folio no: IDA0205886
                  certificate no: 205886

                  number of bond : 2

                  distinctive number [protected]-[protected]

                  Thanks!
                  email: [protected]@yahoo.com
                  contact: [protected]
                  IDFC Bank customer support has been notified about the posted complaint.
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                    K
                    Keleshchandra
                    Mar 14, 2021
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                    Address: A 294 Nandini Park Society link Road Bharuch 392001

                    I have idfc long term infrastructure bonds tranche 2 application no 18460677 FOLIO no IDBO 254930 which was matured on 21 st february 2021 I supposed to receive draft may be within 7 to 8 days but untill today I do not receive
                    They says they send courier by AVIRAL logistic and give me tracking no but I am still waiting and AVIRAL website contact no are fake and they are not showing correct information in tracking also
                    Almost 15 days pass so I want to launch
                    complain against IDFC FIRST BANK
                    IDFC Bank customer support has been notified about the posted complaint.
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                      R
                      Rajesh
                      from Mumbai, Maharashtra
                      Mar 13, 2021
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                      Address: thane

                      I had subscribed(through demat account) for the IDFC tranch-2 infra
                      bond matured on Feb 2021. I can see my demat account debited, but
                      amount still not credited to my bank account.
                      Can you please let me know the status of this.

                      written emails to kfin and idfc but no reply from them.

                      Regards,
                      Rajesh
                      Application No: 61007471
                      IDFC Bank customer support has been notified about the posted complaint.
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                        S
                        Suryadip Mondal
                        Mar 13, 2021
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                        Maine instacred emi option ke sath myntra mein do suit set order kiya tha ak obvious reason ki wajah se Maine cancel bhi kar diya toh kya ab bhi mera emi katega please let me know main iss beat ko lekar behad pareshan hu
                        IDFC Bank customer support has been notified about the posted complaint.
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                          R
                          reeyamundra
                          Mar 12, 2021
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                          Dear Sir,
                          I am using fast tag of IDFC FIRST BANK having user ID 419811.JAIMIN. I am not able to login in my account as it is continuously showing this message "Sign-in failed:user account is locked".

                          I have tried to activate user id but it is showing that user ID is already activated. Also i have tried to reset password and login again which is also not working.

                          Also I have Paid Rs. 70000 3 days earlier i.e on 09/03/2021 which is debited from my account & not credited to IDFC fastag account also not credited in my bank account.

                          I am Continuously calling helpline no. from last 3 days but line are always busy and no one is picking any call.

                          Please help me in this regard as soon as possible.

                          Thanks
                          IDFC Bank customer support has been notified about the posted complaint.
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                            A
                            Akashipe
                            Mar 11, 2021
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                            Address: Pune

                            Dear sir,
                            Idfc bank fast tag
                            Why You people fraud another..
                            Yesterday and today I travel pune to nasik with my family for emergency.. When I cross first toll naka.. My fast tag is black list without any reason?
                            Balance available 600
                            Vechile no is MH14CK8095
                            Fasttag idfc User ID is 2824108
                            I PAID PANATLY AND ALSO CROSS NAKA IN AFTER 30 MIN...LONG QUEE.. AND I STUCK IN TRAIFFIC ...

                            WHY U FRAUD ANOTHER???
                            Must u Paid panalty

                            Thanks and regards
                            akash Mehra
                            Mb [protected]
                            IDFC Bank customer support has been notified about the posted complaint.
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                              J
                              Jatin vaghela
                              Mar 9, 2021
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                              Address: Mumbai

                              Ur company call me for personal loan many times. I don't need any type of loan from your bank. So I request plzz stop calling me and plzz don't send sms. I request plzz do not disturb me. Plzz active dnd service . Thanks
                              IDFC Bank customer support has been notified about the posted complaint.
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                                M
                                MAHESH SHETHNA
                                Mar 9, 2021
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                                Address: M-302, SAMARTHYA STATUS, NEAR PREMAVATI NAGAR, OPP. KALIGAM CULTURE CENTRE, SABARMATI, AHMEDABAD:380005.

                                I have purchased the IDFC Long Term Infra Bond TRANCHE-2 in the year 2011. The same bond is matured on 21.02.2021. However, i have not received maturity amount so far. So, please do the needful. .
                                IDFC Bank customer support has been notified about the posted complaint.
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                                  MAHESH SHETHNA
                                  Mar 9, 2021
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                                  Address: M-302, SAMARTHYA STATUS, NEAR PREMAVATI NAGAR, OPP. KALIGAM CULTURE CENTRE, SABARMATI, AHMEDABAD:380005.

                                  I have purchased the IDFC LONG TERM INFRA BOND TRANCHE-2 in the year 2011 & the same is matured on 21.02.2021. However, i have not received maturity amount so far. So, please do the needful.
                                  IDFC Bank customer support has been notified about the posted complaint.
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                                    Aashuuuu
                                    Mar 9, 2021
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                                    Address: Indore

                                    Idfc is fraud my acount balance continusly deduct by idfc and he told me refund but not give me this harres me
                                    IDFC Bank customer support has been notified about the posted complaint.
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                                      Jabastin L
                                      Mar 9, 2021
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                                      Getting frequent calls from them, doesn't gives an option to block it. Its an automated call from random numbers (for example +[protected]. I was not able to raise an compliant in their portal

                                      Phone Number: [protected]
                                      IDFC Bank customer support has been notified about the posted complaint.
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                                        N
                                        ncpasha
                                        Mar 8, 2021
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                                        Resolved

                                        Address: Hyderabad

                                        IDFC Long term Infra Bonds taken in 2011 were due for redemption in Feb-2021. I had taken Infra Bonds when I was posted at Mumbai.
                                        As I am now at Hyderabad, I requested IDFC to send the Bonds redemption amount to my Bank Account or to my Hyderabad address. I sent this request on 5th Feb-2021. However, on the same date, HDFC replied stating that they can not update new Bank or Address in their records as the request was received after the cut-off date of 1st Feb.
                                        I have not received any communication from IDFC about the cut off date for changes. I had sent my request for updating my details more than two weeks before the due date of maturity/redemption. Yet IDFC refused and sent a cheque to my old address at Mumbai and informed me courier details. When I checked the courier status online, I found status as "RTO Reason SHIFTED". I think, the cheque has been returned to IDFC. I have written to IDFC at [protected]@idfcfirstbank.com, to help in getting the bond maturity amount. But there is no response yet. Please help.
                                        Mar 24, 2021
                                        Complaint marked as Resolved 
                                        IDFC responded and advised me to submit Bank A/c details through their website which I did and received the maturity amount of my bonds within 2 days. Great...Thanks.
                                        IDFC Bank customer support has been notified about the posted complaint.
                                        I called IDFC Registrar KFin Technologies Pvt Ltd (Corporate Registry) and they asked me to submit my PAN and Bank A/c details through their web site "ris.kfintech.com" ( Quick Links and Bank Mandate tab). I submitted the details and attached the PAN and Cancelled cheque. I also received emails from IDFC Customer Service Head advising me to submit details through their website.

                                        Bonds maturity amount credited to my Bank A/c in two days. The system is online and very simple. IDFC Bonds Tranche2 holders can check this. Also, bondholders can contact Kfintech (Registrar of IDFC) for help/guidance. They are very helpful.
                                        Kfintech (Registrar of IDFC) and IDFC Customer Dept Head guided me to submit Bank A/c details along with PAN on their website (ris.kfintech.com) . I submitted and attached PAN and Cancelled cheque. I did as advised and received the Bonds maturity amount into Bank A/c in two days. Great.
                                        IDFC has created a simple and efficient online system.
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