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IDFC Bank Complaints & Reviews

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Updated: Feb 20, 2026
Complaints 1234
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IDFC Bank reviews & complaints page 38

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H
Hemalatta Solanki
Mar 8, 2021
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SDear Sir/Mam,

My car no GJ-18-BN-4511

I paid fees for fastag card on[protected], via acko,

Still I am waiting for my fastag card.

Please do needful.

Regards
Hemalatt Solanki
IDFC Bank customer support has been notified about the posted complaint.
Hi,

We will help you with this. Please write to us at [protected]@ackodrive.com regarding your concern along with your contact number so that our team can assist you.

Regards,
Team ACKO
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    R
    ravi56625
    from New Delhi, Delhi
    Mar 8, 2021
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    I am lone number is 39753545 i gave my approval to idfc first bank pl on (ROI) 13% P.Y. as the bank sales executive confirm to me and he confirm me that in evening i need to give my document with executive and he will show you your all lone details and emi information but he didn't give any information to me and he told that amountwill not be dispatch without verification and he again call in night time for otp at that time again i asked to him for me lone details he told me after otp verification call will receive and he will confirm me all and he gave me surety that my (ROI) will be on
    13% only. now i am facing lot's off problems mentally & physically harassment i call lot's off time to customer care they confirm me it will take one month please wait alsoi visited bank branch and i summited my written complain no solution from both side .
    today i received one call from bank side and they are telling me that my lone will not be closed because you applied it distally but i applied it on bank executive call information
    i visited bank branch and i summited my written complain no solution from both side .
    today i received one call from bank side and they are telling me that my lone will not
    be closed because you applied it distally but i applied it on bank executive call
    information.
    IDFC Bank customer support has been notified about the posted complaint.
    Mar 21, 2021
    Updated by ravi56625
    not responsive fake company ...koi response nahi hai unke side se
    Apr 12, 2021
    Updated by ravi56625
    this complaint not solve
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      A
      Avinashi Patwal
      Mar 6, 2021
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      Dear sir

      I have bought 4 bonds of long term infrastructure bonds tranche 2 and have in physical form with folio no IDB0400749. It was bought on 21 Feb, 2021. My contact mail id is [protected]@gmail.com

      It Has Matured on 21 Feb 2021 but no amount is credited in my account till date.
      I emailed 6 times on ur id but no response from your side. I called up customer care but again no response .This is a harassment of customers whoes dues are not paid timely.

      Kindly contact me or deposit my matured amount in my account.
      IDFC Bank customer support has been notified about the posted complaint.
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        S
        sujatha901
        Mar 5, 2021
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        Respected sir/ madam

        (This is Sujatha Reakwar, I am taking loan(agreement no:[protected] from IDFC bank. I and family facing crisis of pandemic, every time ask I need times to pay EMI, no one help me. Two months before I received a call from IDFC bank regards loan restructuring option, she told that if you take restructuring then you will get six month times for loan emi, after six months you will continue the loan emi but she misguided me. Still I was trying to pay the loan emi but today I received a call from IDFC bank and she said that my vehicle going to cease now if I not ready pay 4 months pending Loan amount. Please check the loan emi statement attachment and the lady mobile number. It's very difficult to me every time I arrange a amount. I get depressed because of this calls. Please do the needful help) This is previous complaint
        rRecently 2nd march I paid emi amount but I am receiving continuously harassment calls from IDFC bank. Still I was facing financial problem but I am arranging money to pay two wheeler emi.
        IDFC Bank customer support has been notified about the posted complaint.
        Mar 06, 2021
        Updated by sujatha901
        I have a financial situation is not good but I am trying to paying the two wheeler emi. So many times I told check ur data then call me but without checking data they are continuously calling me and harassing me. I am very tension about financial problems and this people are start depressing me

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          S
          Shailendra_dixit
          Mar 5, 2021
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          Address: Mumbai

          Myself had invsted in IDFC Infrastructure Bond in the Year 2011, Tranche-2, Series -2..The Maturity date of the Bond was 21/02/2021...Till Date I have neither received my maturity proceeds, nor any communication from IDFC...I am tired of dialiing their Toll free number avialble on their website i.e.[protected] and[protected]. These number are of Ghost.. No one picks up the call. Everyday I must be trying this number since 22/02/2021 at least 50 times.. I have written to them on email ID provided i.e. einward.[protected]@kfintech.com and [protected]@idfcfirstbank.com...I have sent reminders also, but no response/ acknowledgement..
          I think IDFC is not interested in returning our hard earned money...It is cheating with the people who had trusted them and invested for such long period of 10 years.. I hope at least this complain would open their eyes and revert back and return our money
          IDFC Bank customer support has been notified about the posted complaint.
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            N
            Nishthagoel2002
            from New Delhi, Delhi
            Mar 5, 2021
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            My IDFC InfraBond folio no is IDB0361244 with maturity date 21 Feb, 2021.

            As per the mail received from IDFC Bank, I have already sent address update and bank account update details in mail on 15 January 2021.
            Also, I had received mail for the bank account update from your side on 23 January, 2021 .

            But I have not received amount yet in my account, I have tried to communicate many times on phone, mail, but I am not receiving any satisfactory response.

            Please look into the matter ASAP.

            Regards
            Nishtha
            IDFC Bank customer support has been notified about the posted complaint.
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              S
              ssinhabansal
              from Jodhpur, Rajasthan
              Mar 4, 2021
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              I want to enquire about the status of my IDFC bonds which are due for maturity on February 21, 2021.

              Below are the details of the bond:

              Registered Folio No: IDB0405579
              ISIN: INE043D07385
              Certificate No: 405579
              Series :2
              No. of bonds: 4
              Name of Bond Holder : Swati Bansal

              Please let us know when will these bonds be credited to my account?

              Thanks & Regards,
              Swati Bansal
              IDFC Bank customer support has been notified about the posted complaint.
              Still waiting for response on my query,
              Hello, If your information is not updated with the Bank, mail the following details to social.[protected]@idfcfirstbank.com with your bank details, folio number, share copies of canceled cheque and PAN Card, for credit of redemption proceeds to your bank account. -IDFC FIRST Bank
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                M
                Mahesh prasad mina
                Mar 3, 2021
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                Address: 601 Vikrant Tower Karnik Road kalyan west pin no 421301
                Website: IDFC bank (infrastructure bond section)

                This is my fourth request/complaint through mail or through complaint box, because its very difficult to contact your bank on phone number given by you in various references. Please take it seriously and solve my problem, ones again I am giving details of my bond folio ie IDB0283419, other details are same like bank account, home add etc. Any thing required from my side you can contact me through mail. My bond is already matured on 21/2/21.
                Please look into the matter as there is emergency.
                IDFC Bank customer support has been notified about the posted complaint.
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                  P
                  pushpashankar
                  from Kūkatpalli, Telangana
                  Mar 3, 2021
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                  SUB Redemption of matured amount of Rs.10800/-

                  With reference to the above, I wish to have received my matured amount of Rs.10800, please let me know documents required by you for this purpose. Your early reply is excepted please. Thanks

                  (Shankar Prasad)
                  Hyderbad
                  IDFC Bank customer support has been notified about the posted complaint.
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                    A
                    Anand D.
                    from Mumbai, Maharashtra
                    Mar 3, 2021
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                    Address: Govindji Shroff Marg, E 503 Anmol Tower, Goregaon west, Mumbai 400 104Goregaon West.

                    Ref: Folio no. IDB9000456
                    Long term infrastructure bonds Tranche 2 (series 1&2)
                    Your letter dated jan 6, 2021. Redemption amount not received till today.
                    You were supposed to send me DD on my registered address due to bank error maid by your office.
                    Surprise to see you are not replying to mail.
                    Arati Anand Desai.
                    IDFC Bank customer support has been notified about the posted complaint.
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                      J
                      Jaidev Chandrashekar
                      Mar 3, 2021
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                      My car no ka04mj4621, we have sufficient balance yet it says black listed . We are fed up calling our customer number also having unwanted Arguments of the toll
                      IDFC Bank customer support has been notified about the posted complaint.
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                        F
                        Farzana yasmeen
                        from Noida, Uttar Pradesh
                        Mar 3, 2021
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                        Address: IDFC Bistupur branch Jamshedpur

                        I have paid of rs 2826 on 1st of march but again the money was debited from my account on 2nd march .I request to please refund the amount as this was my last emi .Kindly do it as soon as possible
                        IDFC Bank customer support has been notified about the posted complaint.
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                          R
                          rohitkhandelwal2021
                          from Kanpur, Uttar Pradesh
                          Mar 1, 2021
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                          My bank account details are not updated in IDFC records and I am holding physical copy of the bond, please let us know if you have issued Warrants/Demand Drafts in my name and sent the same by registered/speed post.

                          Please provide the speed post number for our reference.

                          Details are as follows:

                          Unit: IDFC FIRST BANK LIMITED - INFRA BOND TRANCHE 2

                          Folio No.: IDB0356742

                          Given that I have shifted to different place of residence other than those mentioned in your records.
                          I want the courier/despatch details of DD with tracking number to locate the details online.
                          IDFC Bank customer support has been notified about the posted complaint.
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                            G
                            from Gurgaon, Haryana
                            Mar 1, 2021
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                            I have not received the maturity value of Bonds in my name. I have got mail from Karvy / IDFC that i have been alloted 4 Bonds and added to my DP ( HDFC). Please resolve innediately.

                            Unit : IDFC LIMITED - INFRA BOND TRANCHE 2
                            Application No.: 42230528
                            Name : MANOJ KUMAR GAUTAM

                            Regards
                            Manoj Gautam
                            [protected]
                            [protected]@yahoo.com
                            IDFC Bank customer support has been notified about the posted complaint.
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                              V
                              vtsaraf
                              Feb 28, 2021
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                              I had Flipkart pay later account long ago and same deactivated.So linked IDFC BANK CREDIT ACCOUNT closed on 10/12/2020. Credit account 28098958 again active by kyc misuse of IDFC Bank .they again active credit account with kyc.
                              Sarafudheen vt
                              IDFC Bank customer support has been notified about the posted complaint.
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                                S
                                Surjeet nial
                                Feb 28, 2021
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                                My fastag is blacklisted
                                I was trying many more times recharge its it's not working
                                Plz help me for it's whitlist
                                Mob.[protected],[protected]
                                IDFC Bank customer support has been notified about the posted complaint.
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                                  S
                                  ShashikantG
                                  from Bengaluru, Karnataka
                                  Feb 27, 2021
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                                  I have the confirmation email about registering my bank account & I was expecting the amount to be deposited on Feb 22 But even as on date I have not received any amount
                                  Please help
                                  Folio # IDB0302061
                                  Number of bonds 4
                                  IDFC Bank customer support has been notified about the posted complaint.
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                                    Nirvana Odu
                                    from Bengaluru, Karnataka
                                    Feb 26, 2021
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                                    Is this how collection team works? They droop down. If you miss on EMI during this Covid where everyone is struggling. They text you in such cheap way.
                                    They ask:
                                    Madam I am asking you only
                                    Will respond or wt
                                    I am not asking your father money here

                                    Shame on you.
                                    IDFC Bank customer support has been notified about the posted complaint.
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                                      I
                                      iamkamalsoni
                                      Feb 25, 2021
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                                      Address: Ludhiana

                                      Hello My name is Kamal Kishrore Soni and my all 4 IDFC bonds got matured and now i want to know like how can i proceed further so that i can get my maturity amount as early as possible.

                                      Please let me know what information you need from my side.

                                      My Email ID is [protected]@live.in
                                      My Registered Folio No. - IDB0350728
                                      PAN Card No - AJTPS7493K
                                      My Phone No - [protected]

                                      Thank You
                                      IDFC Bank customer support has been notified about the posted complaint.
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                                        G
                                        Gverma85
                                        Feb 24, 2021
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                                        Hello Sir,
                                        Hope, you are doing great.

                                        I am writing this email to complaint about IDFC bank.
                                        They are regularly calling me 10 times a day.
                                        They call me to offer personal loan as I am really fed up of their behavior.

                                        I am Fed up with these irritating calls. They are asking to take personal loans. I have answered many calls and told i don't need and to stop calling me but no use.Now regretting taking a loan from IDFC. Kindly help in resolving the issue. Also where should i complain about this (like to cyber cell or consumer board).

                                        Please help me to get rid of this spam calls.

                                        Best regards,
                                        Gaurav Verma
                                        IDFC Bank customer support has been notified about the posted complaint.
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