Submit a Complaint
Claimed

IDFC Bank Complaints & Reviews

www.idfcbank.com
1.8
Updated: Aug 4, 2025
Complaints 1230
Resolved
421
Unresolved
809
So far, so good. IDFC Bank is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope IDFC Bank will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to IDFC Bank

Having problems with IDFC Bank?

File a complaint and get it resolved by IDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
IDFC Bank

IDFC Bank reviews & complaints page 38

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Shailendra_dixit
Mar 5, 2021
Report
Copy

Address: Mumbai

Myself had invsted in IDFC Infrastructure Bond in the Year 2011, Tranche-2, Series -2..The Maturity date of the Bond was 21/02/2021...Till Date I have neither received my maturity proceeds, nor any communication from IDFC...I am tired of dialiing their Toll free number avialble on their website i.e.[protected] and[protected]. These number are of Ghost.. No one picks up the call. Everyday I must be trying this number since 22/02/2021 at least 50 times.. I have written to them on email ID provided i.e. einward.[protected]@kfintech.com and [protected]@idfcfirstbank.com...I have sent reminders also, but no response/ acknowledgement..
I think IDFC is not interested in returning our hard earned money...It is cheating with the people who had trusted them and invested for such long period of 10 years.. I hope at least this complain would open their eyes and revert back and return our money
IDFC Bank customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    N
    Nishthagoel2002
    from New Delhi, Delhi
    Mar 5, 2021
    Report
    Copy

    My IDFC InfraBond folio no is IDB0361244 with maturity date 21 Feb, 2021.

    As per the mail received from IDFC Bank, I have already sent address update and bank account update details in mail on 15 January 2021.
    Also, I had received mail for the bank account update from your side on 23 January, 2021 .

    But I have not received amount yet in my account, I have tried to communicate many times on phone, mail, but I am not receiving any satisfactory response.

    Please look into the matter ASAP.

    Regards
    Nishtha
    IDFC Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      ssinhabansal
      from Jodhpur, Rajasthan
      Mar 4, 2021
      Report
      Copy

      I want to enquire about the status of my IDFC bonds which are due for maturity on February 21, 2021.

      Below are the details of the bond:

      Registered Folio No: IDB0405579
      ISIN: INE043D07385
      Certificate No: 405579
      Series :2
      No. of bonds: 4
      Name of Bond Holder : Swati Bansal

      Please let us know when will these bonds be credited to my account?

      Thanks & Regards,
      Swati Bansal
      +1 photos
      IDFC Bank customer support has been notified about the posted complaint.
      View replies
      Still waiting for response on my query,
      Reply
      Hello, If your information is not updated with the Bank, mail the following details to social.[protected]@idfcfirstbank.com with your bank details, folio number, share copies of canceled cheque and PAN Card, for credit of redemption proceeds to your bank account. -IDFC FIRST Bank
      Reply
      Helpful
      Found this helpful?
      2 Comments
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        Mahesh prasad mina
        Mar 3, 2021
        Report
        Copy

        Address: 601 Vikrant Tower Karnik Road kalyan west pin no 421301
        Website: IDFC bank (infrastructure bond section)

        This is my fourth request/complaint through mail or through complaint box, because its very difficult to contact your bank on phone number given by you in various references. Please take it seriously and solve my problem, ones again I am giving details of my bond folio ie IDB0283419, other details are same like bank account, home add etc. Any thing required from my side you can contact me through mail. My bond is already matured on 21/2/21.
        Please look into the matter as there is emergency.
        IDFC Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          pushpashankar
          from Kūkatpalli, Telangana
          Mar 3, 2021
          Report
          Copy

          SUB Redemption of matured amount of Rs.10800/-

          With reference to the above, I wish to have received my matured amount of Rs.10800, please let me know documents required by you for this purpose. Your early reply is excepted please. Thanks

          (Shankar Prasad)
          Hyderbad
          IDFC Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Anand D.
            from Mumbai, Maharashtra
            Mar 3, 2021
            Report
            Copy

            Address: Govindji Shroff Marg, E 503 Anmol Tower, Goregaon west, Mumbai 400 104Goregaon West.

            Ref: Folio no. IDB9000456
            Long term infrastructure bonds Tranche 2 (series 1&2)
            Your letter dated jan 6, 2021. Redemption amount not received till today.
            You were supposed to send me DD on my registered address due to bank error maid by your office.
            Surprise to see you are not replying to mail.
            Arati Anand Desai.
            IDFC Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              J
              Jaidev Chandrashekar
              Mar 3, 2021
              Report
              Copy

              My car no ka04mj4621, we have sufficient balance yet it says black listed . We are fed up calling our customer number also having unwanted Arguments of the toll
              IDFC Bank customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                F
                Farzana yasmeen
                from Noida, Uttar Pradesh
                Mar 3, 2021
                Report
                Copy

                Address: IDFC Bistupur branch Jamshedpur

                I have paid of rs 2826 on 1st of march but again the money was debited from my account on 2nd march .I request to please refund the amount as this was my last emi .Kindly do it as soon as possible
                +2 photos
                IDFC Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  rohitkhandelwal2021
                  from Kanpur, Uttar Pradesh
                  Mar 1, 2021
                  Report
                  Copy

                  My bank account details are not updated in IDFC records and I am holding physical copy of the bond, please let us know if you have issued Warrants/Demand Drafts in my name and sent the same by registered/speed post.

                  Please provide the speed post number for our reference.

                  Details are as follows:

                  Unit: IDFC FIRST BANK LIMITED - INFRA BOND TRANCHE 2

                  Folio No.: IDB0356742

                  Given that I have shifted to different place of residence other than those mentioned in your records.
                  I want the courier/despatch details of DD with tracking number to locate the details online.
                  IDFC Bank customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    G
                    [email protected]
                    from Gurgaon, Haryana
                    Mar 1, 2021
                    Report
                    Copy

                    I have not received the maturity value of Bonds in my name. I have got mail from Karvy / IDFC that i have been alloted 4 Bonds and added to my DP ( HDFC). Please resolve innediately.

                    Unit : IDFC LIMITED - INFRA BOND TRANCHE 2
                    Application No.: 42230528
                    Name : MANOJ KUMAR GAUTAM

                    Regards
                    Manoj Gautam
                    [protected]
                    [protected]@yahoo.com
                    IDFC Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      V
                      vtsaraf
                      Feb 28, 2021
                      Report
                      Copy

                      I had Flipkart pay later account long ago and same deactivated.So linked IDFC BANK CREDIT ACCOUNT closed on 10/12/2020. Credit account 28098958 again active by kyc misuse of IDFC Bank .they again active credit account with kyc.
                      Sarafudheen vt
                      IDFC Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Surjeet nial
                        Feb 28, 2021
                        Report
                        Copy

                        My fastag is blacklisted
                        I was trying many more times recharge its it's not working
                        Plz help me for it's whitlist
                        Mob.[protected],[protected]
                        +1 photos
                        IDFC Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          ShashikantG
                          from Bengaluru, Karnataka
                          Feb 27, 2021
                          Report
                          Copy

                          I have the confirmation email about registering my bank account & I was expecting the amount to be deposited on Feb 22 But even as on date I have not received any amount
                          Please help
                          Folio # IDB0302061
                          Number of bonds 4
                          IDFC Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            N
                            Nirvana Odu
                            from Bengaluru, Karnataka
                            Feb 26, 2021
                            Report
                            Copy

                            Is this how collection team works? They droop down. If you miss on EMI during this Covid where everyone is struggling. They text you in such cheap way.
                            They ask:
                            Madam I am asking you only
                            Will respond or wt
                            I am not asking your father money here

                            Shame on you.
                            +1 photos
                            IDFC Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              I
                              iamkamalsoni
                              Feb 25, 2021
                              Report
                              Copy

                              Address: Ludhiana

                              Hello My name is Kamal Kishrore Soni and my all 4 IDFC bonds got matured and now i want to know like how can i proceed further so that i can get my maturity amount as early as possible.

                              Please let me know what information you need from my side.

                              My Email ID is [protected]@live.in
                              My Registered Folio No. - IDB0350728
                              PAN Card No - AJTPS7493K
                              My Phone No - [protected]

                              Thank You
                              IDFC Bank customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                G
                                Gverma85
                                Feb 24, 2021
                                Report
                                Copy

                                Hello Sir,
                                Hope, you are doing great.

                                I am writing this email to complaint about IDFC bank.
                                They are regularly calling me 10 times a day.
                                They call me to offer personal loan as I am really fed up of their behavior.

                                I am Fed up with these irritating calls. They are asking to take personal loans. I have answered many calls and told i don't need and to stop calling me but no use.Now regretting taking a loan from IDFC. Kindly help in resolving the issue. Also where should i complain about this (like to cyber cell or consumer board).

                                Please help me to get rid of this spam calls.

                                Best regards,
                                Gaurav Verma
                                IDFC Bank customer support has been notified about the posted complaint.
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  sunnyshukla
                                  Feb 24, 2021
                                  Report
                                  Copy

                                  Address: PRATAPGARH UTTAR PRADESH

                                  Please cancel my fastag
                                  Name. Krishna kant shukla
                                  Vehicle no. UP72T7758
                                  It's showing black listed.
                                  But I have not applied it.
                                  Plese contact
                                  [protected]
                                  IDFC Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    B
                                    Basant S Gawhade
                                    from Panvel, Maharashtra
                                    Feb 24, 2021
                                    Report
                                    Copy

                                    Hello Team,

                                    I have IDFC Long Term Infrastructure Bonds - Tranche 2 (In physical form) 4 no.s of Bonds vide Folio no- IDBO374235 dated 21 Feb 2011.
                                    I have still not received redemption amount.
                                    Could you please help me with the details of steps to be followed.

                                    Regards,
                                    Basant Shankarrao Gawhade
                                    IDFC Bank customer support has been notified about the posted complaint.
                                    View replies
                                    Dear
                                    Could you receive your refund / maturity value ??
                                    Regards
                                    [protected]@yahoo.com
                                    Reply
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      Z
                                      zmr777
                                      Feb 22, 2021
                                      Report
                                      Copy

                                      Address: nashik, maharashtra

                                      On 16th February 2021, i had purchased idfc fastag from the idfc bank website and paid rs. 100 for balance in it via online through acko services, payment proof has been attached. i had even received the sms of login, i had even logged in to the account can find some details but cannot of tag or vehicle. i have not received any other mail. i imp'ly didnt receive the fastag, even after a week. please look into the matter. if not give my money back.
                                      +1 photos
                                      IDFC Bank customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        R
                                        Radhakrishnan R.A.V
                                        Feb 22, 2021
                                        Report
                                        Copy

                                        Hi, I have applied Fastag updating all address details for 2 of my cars. I received login details however my Fastag is not delivered and not able to find status as well. Tried toll free number not able to connect at all. Twice got connected and hearing music with no one attending to it. Completely unprofessional as I am paying money for tolls.
                                        IDFC Bank customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          IDBI Bank
                                          1.2
                                          (1808)
                                          ING Vysya Bank
                                          3.2
                                          (245)
                                          IndusInd Bank
                                          3.1
                                          (2195)