IDFC Bank Complaints & Reviews

Hi Team, I have applied Fastag updating all address details. I received login details however Fastag not delivered and not able to find status as well. Tried toll free number but hearing music for 15 mins and getting disconnected. This is too bad.

Can some one please help.

Hello sir,

I purchased the car which has idfc fastag, with low balance i approached my bank to issue the new fastag but its blocked from old bank and shows as blacklisted i tried recharging it but no responde.

Mailed them no revert
Called but always shows as busy.

No respinse yet and we are getting now so inconvience.

Please help us and get the problem resolved.

CA Nipun Maheshwari
Mob: [protected]

Dear IDFC First Bank / RTA "KFin" Team,

This is with reference to the Redemption of Folio / DP Id & Client Id No: IDB0290450(Abhishek Chowdhury) - Bank Account Update, still

pending after continuous and rigorous follow-ups.

I have written & called several times in last few days, sent required documents by 29th January itself before the cutoff date of 1st

Feb 2021 and confirmed they had been received by calling the IDFC First Bank Toll FREE NO (on 30th Jan 2021). With the RTA KFIN TOLL

FREE number we are never able to reach a real customer representative. Again followed up on 11th February when did not receive any

confirmation for my Bank Account Update.

In my email dated 29th Jan, 2021, I had already shared my required documents. Documents shared were as below:
1) BANK ACCOUNT UPDATE - Request Letter
2) Cancelled Cheque - Front
3) Cancelled Cheque - Back with Beneficiary Folio Number.

When requesting for Bank Account Update confirmation from "einward.[protected]@kfintech.com", your representative Ms. Swetha Balashetty from

Corporate Registry, KFin Technologies Private Limited, replies that last date for updating Bank Mandate is over on 01/Feb/2021 and

she will send the Demand Draft to the old registered address. The maturity date for Bonds is 21/02/2021.

I received such emails from her 2 times on 12th February. For both emails, she replied with the same monotonous message which is

highly unprofessional and seems system generated. And this delay actually highlights the disregard for the customer. Please update

the Bank Account Details to avoid loss and further delay of my matured amount. Its been 10 years and its highly critical for me to

receive maturity amount.

Request your valuable support to remit the proceeds of these "LTIBs" in my Standard Chartered Bank - Savings Account.

Regards,
Abhishek Chowdhury
#[protected]

My Folio No. IDB0122492 (ARTHI RAMAN)

I have written several times in last few days that my registered address and bank details have changed.
But every time I write email to "einward.[protected]@kfintech.com", your representative Swetha Balashetty from Corporate Registry, KFin Technologies Private Limited, replies that last date for updating Bank Mandate is over on 01/Feb/2021 and states that she will send the Demand Draft to the old registered address.
The maturity date for Bonds is 21/02/2021.

She replied with the same message more than thrice.

Updating of Bank A/c number may not be possible but why can't you update the current address. WHY DO YOU WANT TO SEND THE DD TO WRONG ADDRESS? I have relocated from that old address.

My latest address is in Hyderabad. I have already sent all my relevant self attested documents for Address Change such as my PASSPORT Copy, and PAN card copy to your email address "einward.[protected]@kfintech.com "

Please update the latest address to avoid loss and further delay of my Demand Draft. There is still time for maturity date.

My Folio No. IDB0382898 (SAI, NAGA SRINIVASAN)

I have sent all the required documents on 17-January-2021 to update my address and the bank account details to the email ID: einward.[protected]@kfintech.com.
After that I requested for an update/status with respect to the requested changes.
But every time I write email to "einward.[protected]@kfintech.com", your representative Swetha Balashetty from Corporate Registry, KFin Technologies Private Limited, replies that:
"last date for updating Bank Mandate is over on 01/Feb/2021 and she will send the Demand Draft to the old registered address. The maturity date for Bonds is 21/02/2021."

More than twice she replied with the same message.
Without looking into the content of the emails, I think she just responds with an automated message.
Please train your executives to articulate their replies only after understanding the email content/queries sent by the customers.

I have already sent all my relevant self attested documents for Address Change such as my ADHAAR Card, latest Electricity Bill & PAN card copy to your same email address "einward.[protected]@kfintech.com" on 17-Jan-2021 itself. So, please provide me an update with regards to the same ASAP

Please update the latest address to avoid loss and further delay of my Demand Draft. There is still time for maturity date.

This is with reference to the Redemption of Folio / DP Id & Client Id No: IDB0210061. ( Ms. Mukti Prasad - Before marriage -- Mukti Trivedi )

I have written several times in last few days ( sent emails on the dates --- 13th January, 3rd February, 5th February, 6th February, 9th February ) that my registered address and name after marriage has changed.

But every time I write email to "einward.[protected]@kfintech.com", your representative Ms. Swetha Balashetty from Corporate Registry,
KFin Technologies Private Limited, replies that last date for updating Bank Mandate is over on 01/Feb/2021 and she will send the Demand Draft to the old registered address. The maturity date for Bonds is 21/02/2021.

I received such emails from her three times on 5th February, 6th February and 9th February . In all three emails, she replied with the same message.

In my email dated 13th Jan, 2021, I have already shared my Bank information by sharing the scanned copy of the cancelled cheque and also the first page of the cheque book which also mentioned my current address .
WHY DO YOU WANT TO SEND THE DD TO WRONG ADDRESS?
I have relocated from that old address.

I have also shared the copy of the ADHAAR card as well as copy of the PAN Card via email "einward.[protected]@kfintech.com "

Please update the latest address, My Name and Bank Details to avoid loss and further delay of my Demand Draft.

I request you to kindly do the needful as early as possible and confirm the same to me .

I've ordered fastag from IDFC bank. The fastag is said to be delivered on or before 11.02.2021. I haven’t received it yet. I tried many times to contact their helpline number. But, it was busy often. Kindly rectify the issue as soon as possible.
Car number: TN59CD5123

My Folio No. IDBO294445 (P RAMA KISHORE)

I have written several times in last few days that my registered address has changed.
But every time I write email to "einward.[protected]@kfintech.com", your representative Swetha Balashetty from Corporate Registry,
KFin Technologies Private Limited, she replies that last date for updating Bank Mandate is over on 01/Feb/2021 and she will send the Demand Draft to the old registered address. The maturity date for Bonds is 21/02/2021.

Updating of Bank A/c number may not be possible but why can't you update the current address.

I have already sent self attested ADHAAR Card document for Address Change to einward.[protected]@kfintech.com.

Please update the latest address to avoid loss and further delay of my Demand Draft.

It's been high time I receive daily 4 calls from IDFC bank to take personal loans, I have dnd activated but still they irritate me daily. I will file police complaint now. Please stop this I will contact your department if I need any loan. Don't waste my time and energy as well yours

My Folio No. IDB0375076 (VENU DOMMATI)

I have written several times in last few days that my registered address has changed.
But every time I write email to "einward.[protected]@kfintech.com", your representative Swetha Balashetty from Corporate Registry,
KFin Technologies Private Limited, she replies that last date for updating Bank Mandate is over on 01/Feb/2021 and she will send the Demand Draft to the old registered...

Hi,
Need your kind support in updating my existing registered communication address for receiving the courier / speed post as I had been transferred to other location due to job requirements.
Tried support from einward.[protected]@kfintech.com but not fruitful.

Bond Details:-
Application No : 18600409
Folio -IDB0271434
Ref No : 2047812
RL NO. 113709

Address:-
Vivek
House number 504, Sector 17E,
Chopasni Housing Board,
Jodhpur, Rajasthan
Pin:- 342008

Thanking you in advance.
Regards,
[protected]@rediffmail.com

In this Bank only the system works with diligence to produce ticket number which will be never attended by anyone and unilaterallyt closed forever without any resolution to the Client. I have savings account with this Bank jointly with my Husband Customer ID [protected]. An IPO for Indigo was subscribed and UPI was used to Hold Funds. The first trial to hold funds through UPI App failed and I authorised to hold funds in another Bank ICICI toi hold Funds. After the closure of IPO and no allotment my fund was released in ICICI bank. But surprisingly I noted there is Hold in IDFCFirst Bank and raised a dispute with them. I found the Service from this bank is extremely poor since you will get only ticket numbers to whomever you write including the CEO mail. Talking to customer care will make you give identity proof like name, mothers name etc. But you service request will remain unresolved. Normally for every call 24 or 48 working Hours will be given but who is there to work for such unique Issues never heard in the History of IPO in the world. I.e Two Hold for one IPO not known to any system like NPCI.

Hi Sir,
My loan account number is 38015313 and the due date for my payment is 2nd of every month but I paid the EMI one day before using Paytm (Proof is attached) i.e. on 1st Feb.

and on 3rd Feb the EMI is deducted again of amount 1856 from my account through ECS.

Request your support for adjusting my payment in next month or returning back the amount of 1856

Their system not allowing to transfer from my ac I am in problem

Dear Sir,
I am dastageer i took a personal loan from idfc first bank
Agreement number 32976361 clicking on the website and the interest rate was 12% and the amout sanctioned was 151, 647 inr and i was given loan 22/07/2020 but the emi was Rs 6677, for which we had no idea on how much interest rate they had levelled on us. and also they charge bounce charges without withdrawing the emi from my bank with it was having sufficient funds through many months but they called us sent their executive to collect the payment. later on same continued for the reason as there is technical issue in ecs as the customer representative stated and use to collect upi payments every month until six months we suspect something wrong and ask the customer care executive about our loan emi and remaining months n payment we were shocked to hear that our loan interest in 32.85 as to what reason they have charged this interest rate we still dont understand and we went to idfc loan department on 01/02/21 and they said they have given loan for Two wheeler, this is wrong selling and also they have no responsible handling of customers and many were having similar issue and they sent us back by stating they have server issue n they said interest rates are charged depending on the customer. i am really disappointed to know the criteria on which they charge such a hefty rate of interest is beyond my understanding. i hope you help me out with closing my loan by settle with proper justice or reducing the interest rate to what was shown on their website.

Respected Team,

Double toll deduction from my fastag ac at chhajju nagar on date[protected]:25) so plz look inti this matter and refund my fastag toll deduction amount 760/- and toll deduction following detail check there below and also attach

Transaction Date Transaction Type
29/01/2021 22:25 [protected]dP - 312021 -Chhajju Nagar
29/01/2021 22:44 [protected]dP - 312021 - Chhajju Nagar

My Name is Karthik and I have applied a loan from nationalized bank but they had rejected due cibil issue so i went to check the cibil there I came to know that the loan was active behalf of IDFC bank and i had contacted and asked them i have not availed any loan from your bank then why its showing active in cibil they said its been added by Flipcart so kindly contact them for further and i have contacted them to and flipcart people they are stating there is no account in my name i have both IDFC and Flipcart they even not bother of my issue.

Hello, I have availed a loan from IDFC Bank and have been paying EMIs regularly. However everyday the IDFC customer care personnel and Mr. Dulu Sarma and Ms. Pinky, IDFC Loan Collector calls me from their personal numbers and hurl abuses calling me cheap and that I should be shameful for not paying my EMI. An important thing to be noted is that I have never defaulted to pay the EMI however since call me every day and mentally harass me from their personal number. I want to file a mental harassment case against IDFC Bank and Mr. Dulu Sarma and Ms. Pinky from the Guwahati Loan Collection Branch. They have no right to misbehave with a customer like that. I am also going to the press for this.

My fast tag is showing blacklist though I have sufficient balance. After calling on tollfree they told me to send car pictures and RC on their [protected]@idfcfirstbank.com email. I sent the mail 4 times in the last 1 month with all docs but never got any reply from their side and my Fast tag is still not active. I have very frustrated with the service.

Tag No: 3XXX1020
Mobile [protected]

Please Register my mobile no.[protected] at instacred