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Updated: Feb 20, 2026
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IDFC Bank reviews & complaints page 41

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V
vipulgarg20
from Noida, Uttar Pradesh
Jan 13, 2021
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IDFC Fastag Not Delivered

I purchased fastag for car hr26av2719, from idfc online and paid Rs 200/- on 17th Dec 2020, but Fastag still Not delivered, Did not receive any email/message about delivery. Also customer care people have no idea about the fastag delivery, it is pathetic. I request all o not buy anything from IDFC...
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Babbu Cheema
from Bharmasagara, Karnataka
Jan 12, 2021
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Address: Navi Mumbai
Website: [email protected]

PB05AB7843 num Account deatail

My num [protected]
IDFC Bank customer support has been notified about the posted complaint.
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    S
    Santosh Nikam147
    from Powai, Maharashtra
    Jan 12, 2021
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    Address: 537 mangalvar peth satara

    Receipt no.2728893
    L7 khedshivapur toll plaza incorrectly deducted from my fastag
    Please revert back my 95/- as soon as possible
    IDFC Bank customer support has been notified about the posted complaint.
    Jan 12, 2021
    Updated by Santosh Nikam147     Waiting for ur kind reply

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      P
      praveen ninan
      from Mumbai, Maharashtra
      Jan 4, 2021
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      The customer support at idfcfirstbank FASTag is the worst. After long waiting time the person doesn't have the courtesy to explain. And the worst is they drop the call in between conversation.
      IDFC Bank customer support has been notified about the posted complaint.
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        S
        skavitahk
        Jan 3, 2021
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        SERIES : 2
        FOLIO NUMBERS: IDB0272676
        CERTIFICATE NUMBER 272676
        NO. OF BONDS: 2
        BOND NO.[protected]

        The above bonds are getting due for maturity in Feb 2021. Please advise us the process of the following

        Submission of Redemption request
        IDFC Bank customer support has been notified about the posted complaint.
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          V
          Vellathurai
          Jan 3, 2021
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          Wrong report in my cibil

          I haven't taken any personal loan in IDFC First Bank but my CIBIL report from Transunion shows a personal loan with IDFC First Bank with account no. 29614757and active status.

          I request IDFC to correct the information with CIBIL.
          Also would like to know why such wrong details are being reported to CIBIL which would damage my CIBIL score....
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          Shradha Koul
          Jan 2, 2021
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          Hi,

          I would like to know the procedure of redeeming my IDFC Bond- Tranche 2 with the registered Folio no: IDBO226981, My Pan Detail is : AFBPK9362D.

          I would really appreciate your help on this.
          IDFC Bank customer support has been notified about the posted complaint.
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            K
            Karthik A N
            from Delhi, Delhi
            Dec 31, 2020
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            Tn09bt6282
            payment transfered 1000/- to my fastag account.

            Detucted from my account transfered to ccavenue account idfc payment but not credited in fastag account.
            [protected] an.Karthik
            IDFC Bank customer support has been notified about the posted complaint.
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              S
              Suresh arc
              Dec 29, 2020
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              Fastag Scam

              Address: Thane

              I bought IDFC fastag via buyfastag.org for 1500 rupees before diwali. The tag arrived but has been blacklisted. I have provided the required documents and also waited for a customer service call for 35minutes. This certainly looks like a online SCAM. I am considering going to the police. my email id is suresh.[protected]@gmail.com...
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              jitender.c
              from Bengaluru, Karnataka
              Dec 28, 2020
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              I have been using fast tag from IDFC bank for some time. now when I tried to login to recharge the account it says my account is expired. I have tried everything like password reset, unlock account etc. but nothing works. I tried calling the helpline too.. that too also doesn't work.. my account ID is 744818.Jitender
              IDFC Bank customer support has been notified about the posted complaint.
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                M
                Mrinal731
                from Delhi, Delhi
                Dec 24, 2020
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                Hi team,
                A suspicious loan sanction of Rs. 30k is showing in my credit report. I have not applied for the loan from IDFC bank. The issue date is 21st oct 20 and the repayment date is also 21st oct 20.

                But still the loan account is showing action. I have neither applied for the loan nor I have a account in IDFC.

                Kindly do the needful and provide the resolution.

                Thanks
                Mrinal
                IDFC Bank customer support has been notified about the posted complaint.
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                  K
                  Kriti Khetrapal
                  from Delhi, Delhi
                  Dec 23, 2020
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                  Address: Jabalpur

                  I need your help regarding my bond which is renewing on Feb 2021 after 10 years I went to jabalpur office also where I got these bonds they are not guiding me I need my money help me with the same
                  Folio No. IDB0290495
                  IDFC Bank customer support has been notified about the posted complaint.
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                    S
                    Samuel Chuaungo
                    from Lunglei, Mizoram
                    Dec 22, 2020
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                    Don’t call me regarding loans or any other issues.
                    IDFC Bank customer support has been notified about the posted complaint.
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                      D
                      Dilip06
                      Dec 22, 2020
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                      Resolved

                      Everyday I'm getting more than 7-8 calls from idfc about personal loan, every time i put those number in reject list and every day with new number im getting calls

                      I have talked and said every executive very politely then i dont want any personal loan and please remove my name from your calling list, still they spam me daily,

                      What is this IDFC bank??? Is this how you torture us for taking personal loan?

                      Can you please stop all this calls for my number?

                      Thanks & regards
                      Dilip Soni
                      Jodhpur
                      Aug 13, 2021
                      Complaint marked as Resolved 
                      IDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 26, 2020
                      IDFC Bank Customer Care's response                       Dear Sir,
                      Thank you for reaching out to us. We request you to write to us at social.[protected]@idfcfirstbank.com or you may reach us at[protected]. Our customer service team will be happy to assist you.
                      Team IDFC FIRST Bank.
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                        J
                        Jibotosh
                        Dec 21, 2020
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                        Address: 203, Adhunik Vasundhara,Adabari, Guwahati-781014

                        I purchased IDFC Infrastructure Bond[protected] certificate no 265953 with buyback option after 5 years. I have changed my address and have not received any communication from your end.How to redeem my bond.Kindly help me... JIBOTOSH BISWAS, email id...[protected]@gmail.com, Mobile no [protected]
                        IDFC Bank customer support has been notified about the posted complaint.
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                          Naveen T Nair
                          from Delhi, Delhi
                          Dec 21, 2020
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                          Fastag

                          I have been trying to recharge my fastag for a couple of months now, but initially, any tool I tried, Paytm, IDFC's site, they kept telling me that I do not have a fastag registered with my phone number.
                          I have spent many hours trying to reach to customer care on phone, and most of the times, after waiting for over 10 minutes, my call is disconnected. I finally got to speak to a customer care rep last week, after trying for weeks....
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                          Sreenu deyyala
                          from Delhi, Delhi
                          Dec 19, 2020
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                          Address: [email protected]

                          Please provide the procedure how to redeem the IDFC Innfra bonds with i have purchased during april 11 2012, Am traying to contact IDFC team to know the status and redeem the bonds - 4 nos .

                          and also all the known email addresses no one reverts back. its seems to be very bad on the IDFC team side

                          Kindly reach me on email at [protected]@gmail.m and help with the bond redemption process..
                          IDFC Bank customer support has been notified about the posted complaint.
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                            S
                            Sachin388
                            Dec 17, 2020
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                            Hi,
                            I had invested in idfc infra bond tranche 1 in nov 2010 for 20000/- through icici bank account no[protected].
                            My name Sachin Bansal
                            My pan no is
                            AFAPB1741E.

                            My investment is due for redemption. Please credit my above mentioned account.

                            Regards,
                            Sachin Bansal
                            IDFC Bank customer support has been notified about the posted complaint.
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                              I
                              idfcfraud
                              from Delhi, Delhi
                              Dec 17, 2020
                              Resolved
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                              Resolved

                              Loan Foreclosure SCAM by IDFC Bank itself!

                              Very carefully the fraud has been built into the processes of the bank that violates several RBI guidelines and No one at IDFC First bank cares. Let's go through it step by step.

                              1 - Requesting a foreclosure letter

                              - You get a foreclosure letter after 10 working days of your request. They will delay it to a point such that your next EMI date arrives and will ask you to re-submit a request and cancel the first...
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                              Fyrr Share
                              Dec 16, 2020
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                              I received an email saying a loan has been financed in my name for a product. I have never contacted the bank for any type of loan whatsoever. In this mail there is an invoice attached with the product details. Customer name is mine other details like mobile number and address are not mine. The address is in different state.
                              IDFC Bank customer support has been notified about the posted complaint.
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