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IDFC Bank Complaints & Reviews

1.8
Updated: Feb 20, 2026
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421
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IDFC Bank reviews & complaints page 42

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G
gsssaini
from Delhi, Delhi
Dec 16, 2020
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I purchased a fastag in March 2020. Now when I try to recharge it it’s showing "Sign-in failed: user account expired". My Vehicle number is CH01BC8733. I am not able to connect to the helpline number as all the lines are always busy. Please help.

G.S.S. Saini
IDFC Bank customer support has been notified about the posted complaint.
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    M
    mohammed haseeb yakoob
    from Powai, Maharashtra
    Dec 12, 2020
    Resolved
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    Resolved

    Address: C-1, R.P Pride 1st & 2nd Floor, 20th main road, KHB, 5th block kormangala

    Respected Sir/ Madam,

    I have been existing customer for IDFC First Loan "A/c Number 27881902" Registered Mobile Number +91 [protected]. Due to pandemic I had applied for moratorium, where I have still managed to arrange and pay EMI'S. As on present date I only have 2 EMI'S pending, as per my knowledge Mr. Suresh who had visited on 18th November 2020 to my residence along with local goondas without carrying any kind of ID from the bank had harrassed and threatened my parents who are senior citizens stating pay money right now or we will sieze your Property and they will be removed from their house, I had been helpless since I was not available in town. Mr. Suresh had called me on 11th December 2020 again and started harassing along with Nagaraj on conference call stating all my assets will be seized within 24-hrs, I am writing all this as I am helpless, I am in a situation of life and death, Mr. Suresh and Nagaraj will get goondas and torture my parents again. I have been going through a State of killing myself. If anything happens to me or my parents IDFC Bank, Mr. Suresh and Mr. Nagaraj will be Responsible for this. I further request you to kindly take strict action against them for being unprofessional. Details are attached below.

    Suresh Contact Number +91 [protected]
    And
    Mr. Nagaraj +91 [protected]
    Koramangala
    Aug 14, 2021
    Complaint marked as Resolved 
    IDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Dec 14, 2020
    IDFC Bank Customer Care's response
    Dear Sir,
    We are looking into this, our customer service team will get in touch with you at the earliest to resolve your concerns.
    Team IDFC FIRST Bank
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      H
      Hemani Jain
      Dec 10, 2020
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      Dear Sir,

      I was allotted 4 units of IDFC Infrastructure Bond (Series 4) on 12-Nov-2010. The 4 Bonds got matured on 12-Nov-2020. Unfortunately the maturity amount is not credited to my registered bank account till today.

      Details of my IDFC Infrastructure Bonds:

      1. Name Hemani Jain
      2. Folio No: IDA0411924
      3. No. of Bonds: 4
      4. Series - 4
      5. Date of allotment: 12-Nov-2010
      6. Date of maturity: 12-Nov-2020
      7. Amount payable in Maturity per Bond: Rs 10, 310.00

      Therefore I request you to look into the matter and credit the Maturity amount to my registered bank account at the earliest.

      Regards,
      Hemani Jain
      IDFC Bank customer support has been notified about the posted complaint.
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        A
        Arpit V
        Dec 9, 2020
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        Hi I had invested in IDFC Infra bonds - Tranche 2 with issue date of 21st Feb 2011. I hold these in physical form. The maturity date is 21st Feb 2021. I would like to know how to get my money on maturity of these bonds as i have these in physical format with me
        IDFC Bank customer support has been notified about the posted complaint.
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          A
          Alia Giri
          Dec 8, 2020
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          Address: Kalyan

          I was not able to pay EMI in lock down an inthink no one was capable to pay but still I started to pay the EMI an it's going to finish by Feb request you to please unblock the EMI card
          IDFC Bank customer support has been notified about the posted complaint.
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            S
            saurabhpatelseo
            from Ahmedabad, Gujarat
            Dec 4, 2020
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            I'm receiving daily more than 5 calls from number starting with +91 22 & +91 80 daily.

            Fed up with these irritating calls. They are asking to take personal loans. I have answered many calls and told i don't need and to stop calling me but no use.

            Please DND my number i don't need any loans and i m not your customer. Why you people don't understand.
            Dec 17, 2020
            Complaint marked as Resolved 
            All problem fixed when i started to tweet IDFC First.
            IDFC Bank customer support has been notified about the posted complaint.
            Dec 09, 2020
            Updated by saurabhpatelseo
            I am not your customer and why you called daily 5 to 6 times..
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              P
              Prahllad Khatei
              Dec 2, 2020
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              Address: IDFC BANK LIMITED, near Reliance Fresh, Koramangala - 560095

              I have taken a loan since 2 years from IDFC BANK, bcuz of lockdown I didn't get salary for 2 months, i said to bank that i couldn't pay the emi, but then to they debited 590 rupees in august, then last month they again debited 590 rupees that to be 5 times and today also they debited 590 rupees 3 times. I said i can't pay but then to they checks my account again and again and when i keep money in bank they debit 590 rupees. I request you please i need this bank is eating money please help me. Now also i get 50% salary i don't even have money i have a family how can we adjust. Please help India Government. Please.
              IDFC Bank customer support has been notified about the posted complaint.
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                G
                GM_Pune
                from Pune, Maharashtra
                Nov 30, 2020
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                Your website does not have any way to raise request.
                Your customer call care number can not be conncted to for hours

                How do you expect customer to register a complaint

                What is email id of your grievance officer? This is also missing from your webiste.

                Worst service
                IDFC Bank customer support has been notified about the posted complaint.
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                  R
                  raghuraikanti
                  from Powai, Maharashtra
                  Nov 30, 2020
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                  I bought an ac from bajaj electronics through idfc bank. They said you will get a cashback of 10% after your 4th emi while buying. But when i contact them they are saying to contact customercare[protected] but no response from customercare numner.They are just fooling the customers.
                  IDFC Bank customer support has been notified about the posted complaint.
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                    R
                    ravi bakshi
                    from Powai, Maharashtra
                    Nov 27, 2020
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                    Address: Mani majra toll

                    10 घंटे के अंदर टोल से आने जाने में दो बार 80 रूपए जाते टाइम ओर 80 रूपए आते टाइम काटे गए है ऐसा क्यों हुआ
                    IDFC Bank customer support has been notified about the posted complaint.
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                      M
                      Milan Dadhaniya
                      from Powai, Maharashtra
                      Nov 24, 2020
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                      I'm getting everyday 3-4 times calls from idfc from diffrent different number for loan offer. Every time I ask them to stop this bit still it continues.

                      How to stop this calls?
                      IDFC Bank customer support has been notified about the posted complaint.
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                        P
                        Praneethk7
                        from Bengaluru, Karnataka
                        Nov 22, 2020
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                        I haven't taken any personal loan in IDFC First Bank but my CIBIL report from Experian shows a personal loan with IDFC First Bank with account no. 25606424 and active status.

                        I request IDFC to correct the information with CIBIL.
                        Also would like to know why such wrong details are being reported to CIBIL which would damage my CIBIL score.
                        IDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 23, 2020
                        IDFC Bank Customer Care's response
                        Dear Sir/ Madam,
                        We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com. Our customer service team will get in touch with you at the earliest.
                        Team IDFC FIRST Bank.
                        Mar 16, 2021
                        Updated by Praneethk7
                        I haven't got any reply from IDFC
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                          M
                          Map System
                          Nov 20, 2020
                          Resolved
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                          Resolved

                          Address: Amar nagar ggs marg mulund colonly mumbai 400082

                          My loan account number for IDFC is 30098366.

                          I have been charged Ecs charges of more than INR 13000 which was on my HDFC bank account.
                          I have been charged because of non-payment of the loan but to avail moratorium, there was an email which was sent to a bank.
                          Also informed to the recovery agent.
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          IDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 21, 2020
                          IDFC Bank Customer Care's response
                          Dear Sir/ Madam,
                          We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com. Our customer service team will get in touch with you at the earliest.
                          Team IDFC FIRST Bank.
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                            B
                            balaji kb
                            Nov 4, 2020
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                            Address: 91,manmalai medu main road , k pudur, iti

                            This is balaji KB
                            Loan number : 3020478
                            My primary mobile number is [protected]
                            Kindly update for all.
                            IDFC Bank customer support has been notified about the posted complaint.
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                              C
                              chary.damodara
                              Nov 4, 2020
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                              I bought a dishwasher from bajaj electronics through IDFC first bank in nov-2019. They said you will get a cashback of 10% after your 4th EMI while buying, I have not received cashback yet, I contacted Mr.satayanarayana, mobile:[protected] loan manager and bank representative Mr seshu mobile:[protected] several times but not resolved my problem.

                              1st-month IDFC deducted loan amount and applied cheque bounce, 4th month they return the money. you can check in the attached statement.

                              whenever I contact they asked for Invoice, bank statement, loan statement. 4 times given

                              I am sharing my loan statement, product invoice

                              my loan account number 26617316
                              IDFC Bank customer support has been notified about the posted complaint.
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                                P
                                PrekshaS
                                Nov 1, 2020
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                                I purchased a fastag in December 2019. Now when I try to recharge it it’s showing user account has expired. Second my registration no. Is HR 26EF 9491. Yesterday I travelled in NH 24 when I went fastag worked and when I returned it showed black list and I was charged penalty as well though there was a balance in my fastag. Kindly help me and refund my money as well.
                                IDFC Bank customer support has been notified about the posted complaint.
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                                  A
                                  arun bhadauriya
                                  Oct 31, 2020
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                                  I am really very much annoyed by the calls from the IDFC regarding offering loans i am getting nearly 5 to 6 calls daily. I am really not interested in getting calls from your side please remove my contact number from your data and stop sending SMS and making call to my number -[protected].

                                  Hoping for the quick response.

                                  Regards,
                                  Arun Singh
                                  IDFC Bank customer support has been notified about the posted complaint.
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                                    S
                                    Sukhvinder Sehra
                                    Oct 31, 2020
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                                    My account when we I try to login into fasttag shows to be expired. My username is 231875.Sukhvinder. I have sufficient balance in my fasttag account as I did check but I'm not able to pay via fasttag on any toll. Please resolve this issue
                                    IDFC Bank customer support has been notified about the posted complaint.
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                                      D
                                      Davinder2104
                                      Oct 29, 2020
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                                      Address: Sector 26 Chandigrah

                                      I have taken two home loans from IDFC Bank 18565633 & 20880017. Now due to Covid loss in business I have sold my property and request IDFC for full and final payment. IDFC banks staff provide me the foreclosure with foreclosure charges.
                                      I am shocked to see that according to R.B.I guide line no bank can charge foreclosure charges on home loan. When I complaint to IDFC Nodal officer I am surprised to hear that they are telling proprietorship firm to entity and saying that they are unable to waive foreclosure charges. My Loan is disbursed in individual Names i.e me and my wife. and moreover it was take over from the Axis Bank with commitment by IDFC sales officer with no part and foreclosure charges.
                                      Request you to kindly waive my foreclosure charges.

                                      Regards

                                      Davinder Singla
                                      [protected]
                                      [protected]
                                      IDFC Bank customer support has been notified about the posted complaint.
                                      Dear Sir,
                                      We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com. Our customer service team will get in touch with you at the earliest.
                                      Team IDFC FIRST Bank.
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                                        A
                                        Ali Fc
                                        Oct 29, 2020
                                        Resolved
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                                        Resolved

                                        Easy buy card temporary block

                                        Address: HYDERABAD.

                                        [SYEDA ASMA UNNISA]
                                        [19-4-8/613]
                                        {[protected]] ([protected])

                                        Customer IDFC first bank easy buy card manager)
                                        [idfc FIRST BANK]
                                        [easy buy card hyderabad}
                                        [Company address line 2]
                                        500005, hyderabad.
                                        Dear {idfc first bank manager ],
                                        [Account number :-C[protected].]

                                        SIR/manager (idfc first bank I am the account holder of idfcfirst bank loan from past 2 years.br...
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