IDFC Bank Complaints & Reviews

Address: Kalyan

I was not able to pay EMI in lock down an inthink no one was capable to pay but still I started to pay the EMI an it's going to finish by Feb request you to please unblock the EMI card

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I'm receiving daily more than 5 calls from number starting with +91 22 & +91 80 daily.

Fed up with these irritating calls. They are asking to take personal loans. I have answered many calls and told i don't need and to stop calling me but no use.

Please DND my number i don't need any loans and i m not your customer. Why you people don't understand.

Dec 17, 2020

Complaint marked as Resolved

All problem fixed when i started to tweet IDFC First.

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Dec 09, 2020

Updated by saurabhpatelseo I am not your customer and why you called daily 5 to 6 times..

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Address: IDFC BANK LIMITED, near Reliance Fresh, Koramangala - 560095

I have taken a loan since 2 years from IDFC BANK, bcuz of lockdown I didn't get salary for 2 months, i said to bank that i couldn't pay the emi, but then to they debited 590 rupees in august, then last month they again debited 590 rupees that to be 5 times and today also they debited 590 rupees 3 times. I said i can't pay but then to they checks my account again and again and when i keep money in bank they debit 590 rupees. I request you please i need this bank is eating money please help me. Now also i get 50% salary i don't even have money i have a family how can we adjust. Please help India Government. Please.

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Your website does not have any way to raise request.
Your customer call care number can not be conncted to for hours

How do you expect customer to register a complaint

What is email id of your grievance officer? This is also missing from your webiste.

Worst service

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I bought an ac from bajaj electronics through idfc bank. They said you will get a cashback of 10% after your 4th emi while buying. But when i contact them they are saying to contact customercare[protected] but no response from customercare numner.They are just fooling the customers.

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Address: Mani majra toll

10 घंटे के अंदर टोल से आने जाने में दो बार 80 रूपए जाते टाइम ओर 80 रूपए आते टाइम काटे गए है ऐसा क्यों हुआ

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I'm getting everyday 3-4 times calls from idfc from diffrent different number for loan offer. Every time I ask them to stop this bit still it continues.

How to stop this calls?

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I haven't taken any personal loan in IDFC First Bank but my CIBIL report from Experian shows a personal loan with IDFC First Bank with account no. 25606424 and active status.

I request IDFC to correct the information with CIBIL.
Also would like to know why such wrong details are being reported to CIBIL which would damage my CIBIL score.

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IDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 23, 2020

IDFC Bank Customer Care's response Dear Sir/ Madam,
We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com. Our customer service team will get in touch with you at the earliest.
Team IDFC FIRST Bank.

Mar 16, 2021

Updated by Praneethk7 I haven't got any reply from IDFC

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Address: Amar nagar ggs marg mulund colonly mumbai 400082

My loan account number for IDFC is 30098366.

I have been charged Ecs charges of more than INR 13000 which was on my HDFC bank account.
I have been charged because of non-payment of the loan but to avail moratorium, there was an email which was sent to a bank.
Also informed to the recovery agent.

Aug 6, 2021

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 21, 2020

IDFC Bank Customer Care's response Dear Sir/ Madam,
We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com. Our customer service team will get in touch with you at the earliest.
Team IDFC FIRST Bank.

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Address: 91,manmalai medu main road , k pudur, iti

This is balaji KB
Loan number : 3020478
My primary mobile number is [protected]
Kindly update for all.

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I bought a dishwasher from bajaj electronics through IDFC first bank in nov-2019. They said you will get a cashback of 10% after your 4th EMI while buying, I have not received cashback yet, I contacted Mr.satayanarayana, mobile:[protected] loan manager and bank representative Mr seshu mobile:[protected] several times but not resolved my problem.

1st-month IDFC deducted loan amount and applied cheque bounce, 4th month they return the money. you can check in the attached statement.

whenever I contact they asked for Invoice, bank statement, loan statement. 4 times given

I am sharing my loan statement, product invoice

my loan account number 26617316

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I purchased a fastag in December 2019. Now when I try to recharge it it’s showing user account has expired. Second my registration no. Is HR 26EF 9491. Yesterday I travelled in NH 24 when I went fastag worked and when I returned it showed black list and I was charged penalty as well though there was a balance in my fastag. Kindly help me and refund my money as well.

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I am really very much annoyed by the calls from the IDFC regarding offering loans i am getting nearly 5 to 6 calls daily. I am really not interested in getting calls from your side please remove my contact number from your data and stop sending SMS and making call to my number -[protected].

Hoping for the quick response.

Regards,
Arun Singh

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My account when we I try to login into fasttag shows to be expired. My username is 231875.Sukhvinder. I have sufficient balance in my fasttag account as I did check but I'm not able to pay via fasttag on any toll. Please resolve this issue

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Address: Sector 26 Chandigrah

I have taken two home loans from IDFC Bank 18565633 & 20880017. Now due to Covid loss in business I have sold my property and request IDFC for full and final payment. IDFC banks staff provide me the foreclosure with foreclosure charges.
I am shocked to see that according to R.B.I guide line no bank can charge foreclosure charges on home loan. When I complaint to IDFC Nodal officer I am surprised to hear that they are telling proprietorship firm to entity and saying that they are unable to waive foreclosure charges. My Loan is disbursed in individual Names i.e me and my wife. and moreover it was take over from the Axis Bank with commitment by IDFC sales officer with no part and foreclosure charges.
Request you to kindly waive my foreclosure charges.

Regards

Davinder Singla
[protected]
[protected]

IDFC Bank customer support has been notified about the posted complaint.

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IDFC Bank Customer Care

from Mumbai, Maharashtra

Oct 31, 2020

Verified Support

Dear Sir,
We request you to write to us from your registered email ID with your contact details at social.[protected]@idfcfirstbank.com. Our customer service team will get in touch with you at the earliest.
Team IDFC FIRST Bank.

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Address: HYDERABAD.

[SYEDA ASMA UNNISA]
[19-4-8/613]
{[protected]] ([protected])

Customer IDFC first bank easy buy card manager)
[idfc FIRST BANK]
[easy buy card hyderabad}
[Company address line 2]
500005, hyderabad.
Dear {idfc first bank manager ],
[Account number :-C[protected].]

SIR/manager (idfc first bank I am the account holder of idfcfirst bank loan from past 2 years.br...

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The message is a as below :

AD-IDFCBK

Dear Customer, the available limit on your IDFC FIRST Easy Buy EMI Card 52****1289 is Rs. 75000.0. You can utilize ...
On mobile 9844***617.

Please investigate....

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Address: IDFC Limited 906/907, 9th Floor, Embassy Centre, Jamnalal Bajaj Road, Nariman Point, Mumbai – 400021

Every single day i am getting atleast 8-10 calls on my mobile from IDFC Bank, i do not have an account with the bank i do not wish to open an account with the bank anytime in the near or distant future. They are calling me day in day out even though i have a DND number,

I get daily atleast 5 calls with computer voice and 3-4 calls with human trying to sell personal loan
I spoke to airtel customer service they told me DND service 1909 is only for airtel promotional calls. This is extremely annoying

Please make them stop this is injustice. I have reached the edge of my patience now

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Address: Sec 14 gurgaon

I visited sec14 gurgaon branch on 23rd oct at 4:24 pm but guard restrict me to enter he said time katam ho gya even I told him still 6 minutes remaining, after so many argue he go for asking staff then I enter in branch but the lady kusum sharma who was sitting and gossips with cologues she said humne hi guard ko bola h.
Non supportive branch, and they don't know how to speak with customers, even I noticee I customer came also 4:40pm, guard again refuse to enter this person also. If you guys are not want to work before or after time both the condition then what is the use of branch. Customer level increase or decrease properly depends upon staff behaviour but kusum have very bad behaviour.

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Address: Sector 26 Chandigrah

I have availed two home loan from IDFC bank.in Nov 18 and March 19.
Due to lock down I was in loss and wanted to foreclose the home loan. I request to IDFC Bank for foreclosure amount and I paid full and final payment of my loan no 20880017 on 13 Oct 20.
After closer my friend told me that Bank can not charged foreclosure charges according to RBI guidelines.

I was shocked and request to IDFC Bank to adjust my close loan wrong foreclose charges in other live account and tell me full and final amount for my loan no 18565633 without foreclosure charges .

I am also requesting customer care that kindly provide me the full & final amount before 25 th October to avoid my Nov 20 emi due.

After reminders no reply from IDFC team.

As I am not too much educated person .Kindly help me avoid these foreclosure charges.

Regards

Davinder
[protected]

IDFC Bank Complaints & Reviews

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IDFC Bank reviews & complaints page 42

Easy buy EMI card get permanent block

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IDFC Bank unwanted calls

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Debited 590 every month

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Fastag

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Cashback not received and no proper customer support

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Between 10 hour debit 80 rs double

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Getting daily 2-3 times calls regards loan offer

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Wrong Update to CIBIL

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Complaint for charges of ecs during monatorum

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Mobile number updation

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Cash back issue

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when I try to recharge it it’s showing user account has expired

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Received more than 300 calls in last 3 months

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Fasttag ID/Account expired

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Wrongly Charge Foreclosure Charges on Home Loan(Refund Required)

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Easy buy card temporary block

I dont have account in IDFC bank, but keep getting messages

Unwanted Calls

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Sec14 branch gurgaonnot supportive

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Foreclosure charges on Home loan no 18565634 & 20880017

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