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IDFC Bank Complaints & Reviews

www.idfcbank.com

1.8

Updated: Feb 20, 2026

Complaints 1234

Resolved

421

Unresolved

813

So far, so good. IDFC Bank is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope IDFC Bank will keep up the work and continue to help more customers with their concerns even better 🤝

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Address: 110059

The present mail is based our discussed conversation where rs. 800 has been deducted by you for unnecessary reasons and you also accept the same. But till now we have not reverse the amount in my account as you committed kindly take the necessary action and reverse my amount rs. 800 in my account (Related to unwanted transaction all documents i have).

IDFC Bank customer support has been notified about the posted complaint.

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A

anikbaheti@7828

from Mundi, Madhya Pradesh

Dec 20, 2017

I have closing my account tommorow because your branch manager talking way is wrong...! B.M moh. Aklim misbehaviour to me
idfc bank
ifsc code :- idfb00414011

R

Revathi revs

from Bhubaneshwar, Odisha

Dec 28, 2017

Haven't received cash back of 250 which was promised on booking tickets using idfc debit card

A

Ankitabhatia20

Feb 1, 2018

Some called kay kay vohra has sent me an email asking for money. Account details are from your bank. Kindly look itno it on an urgent basis.
Account name : Mr K Shondharyo
Account number [protected]
Branch : Residency Road Chennai

S

Shri Radhe

from Delhi, Delhi

Feb 6, 2018

Dear Sir,
Maine apki branch me shakti acccount open karaya but jab maine apne account ki internet banking issue ki to isme apki branch ka IFSC Code hi nahi aa raha.Sir isse mujhe bahut problem ho rahi hai.
So Sir I request you ki statemt me ifsc code dalne ki kripa kare.

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Reminder 1

From: ramkumar [mailto:[protected]@gmail.com]
Sent: 13 november 2017 12:02
To: 'idfcbank etollservices'
Subject: amount detected multiple times in toll 115002_ka 03 mj 1131

I have travelled from bengaluru to shimoga on 10th november 2017.

In the toll 115002 they have charged me 4 times instead of 2 times.

Kindly arrange to refund the excess amount immediately.

This has become a big headache now, so many mistakes happening & we need to make so many follow ups to get back our money.

A proper system need to be put in place to avoid these mistakes & strict action should be taken against these toll centres.

This is a serious mental harassment for the commuters.

Kindly look in to this & do the needful immediately.

10/11/2017 07:22 10/11/2017 07:35 [protected]rp issuer debit transaction for toll fare[protected]rp - 115002 18.00 859.13
10/11/2017 07:49 10/11/2017 07:59 [protected] issuer debit transaction for toll fare - [protected] - 017001 75.00 784.13
10/11/2017 08:30 10/11/2017 08:32 [protected] issuer debit transaction for toll fare - [protected] - 017002 60.00 724.13
10/11/2017 07:00 10/11/2017 11:02 [protected]rp issuer debit transaction for toll fare[protected]rp - 115001 18.00 706.13
10/11/2017 16:46 10/11/2017 16:52 [protected] issuer debit transaction for toll fare - [protected] - 017002 30.00 676.13
10/11/2017 17:37 10/11/2017 17:50 [protected] issuer debit transaction for toll fare - [protected] - 017001 35.00 641.13
10/11/2017 18:46 10/11/2017 19:04 [protected]rp issuer debit transaction for toll fare[protected]rp - 115001 18.00 623.13
10/11/2017 18:14 10/11/2017 19:11 [protected]rp issuer debit transaction for toll fare[protected]rp - 115002 18.00 605.13
10/11/2017 18:14 11/11/2017 03:57 [protected]rp issuer debit transaction for toll fare[protected]rp - 115002 18.00 587.13
10/11/2017 18:14 12/11/2017 01:48 [protected]rp issuer debit transaction for toll fare[protected]rp - 115002 18.00 569.13

IDFC Bank customer support has been notified about the posted complaint.

Nov 16, 2017

Updated by Ramkumar Kuppusamy Reminder 5

In spite of several reminders, I don’t get any response.

It’s now more than 70 days & I’m still making a follow up for my money.

If you don’t pay me back my money, this will be considered as mental harassment & I will be forced to take legal route through consumer forum.

From: Ramkumar [mailto:[protected]@gmail.com]
Sent: 13 November 2017 11:45
To: 'IDFCBank etollservices'
Subject: RE: Error in Toll

Reminder 4

From: Ramkumar [mailto:[protected]@gmail.com]
Sent: 09 November 2017 12:24
To: 'IDFCBank etollservices'
Subject: RE: Error in Toll

Reminder 3

From: Ramkumar [mailto:[protected]@gmail.com]
Sent: 31 October 2017 10:04
To: 'IDFCBank etollservices'
Subject: RE: Error in Toll

Reminder 2

From: Ramkumar [mailto:[protected]@gmail.com]
Sent: 30 October 2017 12:40
To: 'IDFCBank etollservices'
Subject: RE: Error in Toll

Reminder 1

From: Ram [mailto:[protected]@sametha.in]
Sent: 21 October 2017 12:45
To: 'IDFCBank etollservices'
Subject: RE: Error in Toll

04/09/2017 15:53 04/09/2017 16:59 [protected] Issuer Debit Transaction for toll fare[protected] 300 -110 260 Credited to account on 09/10/2017 15:30

4th September 2017 @118002 debited Rs. 300 instead of Rs. 20 (returned back same day)

04/09/2017 08:53 Issuer Debit Transaction for toll fare[protected] 04/09/[protected].00 280.00
04/09/2017 15:53 Issuer Debit Transaction for toll fare[protected] 04/09/[protected].00 -110.00

In this toll one way is Rs. 40 & multiple entry is Rs. 60. Hence for return journey they should deduct only Rs. 20 as I mentioned above.

But they deducted Rs. 40 for the return journey also & Instead of crediting Rs. 280 they credited back only Rs. 260.

Kindly arrange to credit back the difference Rs. 20 immediately.

Thanks & Regards
Ram
[protected]

From: Ramkumar [mailto:[protected]@gmail.com]
Sent: 19 October 2017 18:31
To: 'IDFCBank etollservices'
Subject: RE: Error in Toll

Kindly update regarding the complaint D - IDFC_AC_637
1. On 2nd of September 2017, I crossed Attibelle toll & gate didn't open.
o The person in the toll asked me to pay which I did & took the receipt (please find attached the same for your reference).
o But later on I received a message that Rs. 25 is debited from my account - refer statement.

Thanks & Regards
Ram

From: IDFCBank etollservices [mailto:[protected]@IDFCBANK.COM]
Sent: 19 October 2017 11:00
To: [protected]@gmail.com
Cc: IDFCBank etollservices
Subject: Error in Toll

Dear Sir,

With respect to the attached email, we would like to inform you that, chargeback against all your disputed transactions has been successfully posted to your FASTag Account. Below are the list of disputed transactions along with the Remarks. Please check and confirm.

We value your relationship with IDFC FASTag and are committed to providing you with the highest level of service. If you have any further questions or comments regarding this matter, please feel free to contact us.

Transaction Date Value Date Transaction Ref No. Transaction Type Debit Amount (Rs) Balance (Rs) Amount To Be Refunded IDFC Remarks
02/09/2017 09:55 02/09/2017 10:03 [protected] Issuer Debit Transaction for toll fare - [protected] - 032001 75 170 5 Rejected as the deduction was proper.
02/09/2017 10:27 02/09/2017 10:47 [protected] Issuer Debit Transaction for toll fare - [protected] - 169001 90 80 5 Rejected as the deduction was proper.
02/09/2017 12:50 02/09/2017 13:15 0010001709021315005712 Issuer Debit Transaction for toll fare - 0010001709021315005712 - 035002 25 555 25 Credited to account on 09/10/2017 15:30
04/09/2017 07:37 04/09/2017 08:39 [protected] Issuer Debit Transaction for toll fare[protected] 235 320 195 Credited to account on 09/10/2017 15:30
04/09/2017 15:53 04/09/2017 16:59 [protected] Issuer Debit Transaction for toll fare[protected] 300 -110 260 Credited to account on 09/10/2017 15:30
06/09/2017 15:30 06/09/2017 16:39 [protected] Issuer Debit Transaction for toll fare[protected] 225 570 185 Credited to account on 21/09/2017 19:04
09/09/2017 10:14 09/09/2017 11:59 [protected] Issuer Debit Transaction for toll fare[protected] 225 250 185 Credited to account on 28/09/2017 12:40
09/09/2017 11:05 09/09/2017 12:18 [protected] Issuer Debit Transaction for toll fare[protected] 235 15 195 Credited to account on 28/09/2017 12:40

Regards,
IDFC Bank FASTag Helpdesk
Toll Free – [protected]

Please find below details of amount credited back to my account

21.09.2017 - Rs. 185
28.09.2017 - Rs. 185
28.09.2017 - Rs. 195
09.10.2017 - Rs. 25
09.10.2017 - Rs. 195
09.10.2017 - Rs. 260
[protected]
Total - Rs. 1045

Out of Rs. 1075 I got only Rs. 1045. Kindly arrange to credit back Rs. 30 immediately.

Out of Rs. 1075 to be refunded as per below details

Kindly do the needful immediately.
2nd September 2017 @ 032001 debited Rs. 75 instead of Rs. 70
2nd September 2017 @ 169001 debited Rs. 90 instead of Rs. 85
4th September 2017 @ 128001 debited Rs. 235 instead of Rs. 40
4th September 2017 @118002 debited Rs. 300 instead of Rs. 20 (returned back same day)
6th September 2017 @118002 debited Rs. 225 instead of Rs. 40
9th September 2017 @ 118002 debited Rs. 225 instead of Rs. 40
9th September 2017 @ 118001 debited Rs. 235 instead of Rs. 40
Instead of deducting Rs. 335 (which is actual Charges) I have been deducted Rs. 1385, excess of Rs. 1050
Additional Rs. 25 paid in Attibelle toll which was registered against complaint # D - IDFC_AC_637
Kindly request you to credit back Rs. 1075 the excess amount deducted from me immediately to my account.

Regards
Ram

From: Ramkumar [mailto:[protected]@gmail.com]
Sent: 09 October 2017 22:03
To: 'IDFCBank etollservices'
Subject: RE: Error in Toll

I’m yet to receive another Rs. 30.

Kindly let me know when this will be credited to my account.

Thanks & Regards
Ram

From: Ramkumar [mailto:[protected]@gmail.com]
Sent: 08 October 2017 10:58
To: 'IDFCBank etollservices'
Subject: RE: Error in Toll

Reminder 1

Regards
Ram

From: Ramkumar [mailto:[protected]@gmail.com]
Sent: 06 October 2017 14:58
To: 'IDFCBank etollservices'
Subject: RE: Error in Toll

Out of Rs. 1075 to be refunded as per below details
2nd September 2017 @ 032001 debited Rs. 75 instead of Rs. 70
2nd September 2017 @ 169001 debited Rs. 90 instead of Rs. 85
4th September 2017 @ 128001 debited Rs. 235 instead of Rs. 40
4th September 2017 @118002 debited Rs. 300 instead of Rs. 20 (returned back same day)
6th September 2017 @118002 debited Rs. 225 instead of Rs. 40
9th September 2017 @ 118002 debited Rs. 225 instead of Rs. 40
9th September 2017 @ 118001 debited Rs. 235 instead of Rs. 40
Instead of deducting Rs. 335 (which is actual Charges) I have been deducted Rs. 1385, excess of Rs. 1050
Additional Rs. 25 paid in Attibelle toll which was registered against complaint # D - IDFC_AC_637
Kindly request you to credit back Rs. 1075 the excess amount deducted from me immediately to my account.
I got refunded only Rs. 565 so far. I’m yet to receive balance Rs. 510.

Kindly arrange to credit back this amount immediately without any further delay.

Also I would like to know the action taken against the Toll people for this mistake & giving me so much mental harassment.

Look forward for your reply & action.

Thanks & Regards
Ram

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: www.idfcbank.com

Dear sir/ma'am,

Need your help to resolve the issue. I have complained many times. No problem is resolving complaint number closed. I had transferred money on the exact account. Your team is saying that you transferred money to the wrong account. If the money has been lost, why money was transferred with the ifsc code and name. If ifsc code is not matched, how can money be transferred from branch location? I will request you please return my balance, please.

Please find the below account details.

Name yaduveer singh
Customer id : [protected]
Account no : [protected]

Regards
Yaduveer singh

IDFC Bank customer support has been notified about the posted complaint.

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Address: 635109

Website: etoll.idfcbank.com/dimtsportal

Problem 1 :
There was a wrong deduction of toll charge on my fasttag of rs 550 instead of rs 85 on 3rd of september. This was immediately reported to idfc, i have wrote email to their customer care head, regional nodal officer too.

Till date i receive only email stating "we are looking into this issue, give us sometime". There is no resolution provided.

Problem 2 :
I did try to recharge my idfc fasttag account on sep 15 2017 for rs 800. An amount of 800+service charge for upi was debited from my bank account but the transaction failed. My idfc account is not loaded with the amount. I have reached out to the idfc customer care immediately and since then i'm following up with them and till date there is no solution provided. I have wrote email to their customer care head, regional nodal officer too.

I just get email stating "we are looking into this issue, give us sometime".

Problem 3 :
There is also a 7.5% cashback for transactions done with fastag which is also not credited since i joined idfc fastag in august. I have reported this issue as well to their, customer care center, customer care head, regional nodal officer too.

I just get email stating "we are looking into this issue, give us sometime".

For all the listed above problems i'm following up every week, since my purchase of the tag i didn't have any pleasant experience with them. Which started with a problematic login credentials.

IDFC Bank customer support has been notified about the posted complaint.

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G

Gatikrushna Singh

from Noida, Uttar Pradesh

Oct 31, 2017

Hi Sir
I self Gatikrushna Singh from New delhi. I am opened a online zero saving account before one month but now complete my KYC and debit card despatch .customer care did not give sufficient answer says wait.
Please enquiry it properly and suggest me.
Gatikrushna Singh
[protected]

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Address: Chennai, Tamil Nadu, 600092

I applied for personal loan in idfc bank, submitted all the required documents. Loan team informed me by last friday 13-oct-2017 it would be credited but later came to know they have done some mistake in the interest % and it got delayed. Again they promised the changes has been done and would be credited by this saturday 21-oct-2017. Now they inform it would take another two days which is not acceptable.

Loan application number :[protected]

IDFC Bank customer support has been notified about the posted complaint.

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J

Jayant Minnu

from Mumbai, Maharashtra

Nov 15, 2017

PNR [protected] ticket cancelled, Amt 1625 will be refunded in your a/c with in 3-4 days. Please check your account/instrument from which this tkt was booked.
But there I am waiting for that from 4_5 days.and as I know that it's too much time taking by your side.. plese solve this soon other wise it will be make me violence... Please

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Address: Mumbai City, Maharashtra, 400 051

Website: www.idfcbank.com

I have submitted a cheque over 10 days ago and it has not cleared yet. The bank says it will clear today, everyday but it never gets cleared. The amount is big over 2 lac, so i am worried now.

Customer care doesn't help. I also went to bank several times and that doesn't help either as they also say that it will come back today and it never does. I am going through great losses because of this delay.

Please help me get my cheque cleared.

My name is sagar vashisht. I am from delhi.

IDFC Bank customer support has been notified about the posted complaint.

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V

Vinoth Virat

from Bengaluru, Karnataka

Nov 13, 2017

Amount debited from account need clarification

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My wife got a fraud call on 29th sep, stating as sbi bank and transferred her credit card balance of 60, 000 to paytm fraud account. We have contacted paytm and they have given that rs.55, 000 was sent to idfc bank account number: [protected] with ifsc code:idfb0020101. With the following transaction ids

Banktxnid :[protected] rs.4943.87
Banktxnid :[protected] rs.5149.86
Banktxnid :[protected] rs.5149.86
Banktxnid :[protected] rs.4737.87
Banktxnid :[protected] rs.4943.56
Banktxnid :[protected] rs.4943.87
Banktxnid :[protected] rs.5046.86
Banktxnid :[protected] rs.5046.86
Banktxnid :[protected] rs.5149.74
Banktxnid :[protected] rs.5149.86
Banktxnid :[protected] rs.4634.87

Kindly investigate and return the account.

IDFC Bank customer support has been notified about the posted complaint.

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Address: 560008

Hi team,

Am a idfc acc holder, on 23rd of aug 2017 i made a transaction to my frnd who is using icici but amount to some other acc in icici, so need to get back that amount...
Here find the details

My acc no:[protected] (Idfc)
My frnd acc no:[protected]Icici)

But by mistake the amount of rs.1000 transferred to the below mentioned acc no.
Acc no:[protected]

My no [protected]. Plz cal me asap

Hoping for a positive response from ur team

Regards,
Murugan

Nov 28, 2017

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Oct 12, 2017

Updated by Muruga Abi Hi team,,

Am a idfc acc holder..
I made a transaction on 23th of august'17 to my friend who is using icici but by mistake amount transferred to a wrong acc so kindly need help from u guys on this...

My account:[protected]
My frnd acc:[protected]
But the amount has been transferred to below mentioned acc no, so need a refund on this..

Acc no:[protected]
Kindly chk with the acc holder and refund the money back...
Regards,
Murugan r

Verified Support

Oct 12, 2017

ICICI Bank Customer Care's response Dear Muruga R,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4ibdo) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I was surprised to see that fastag was not working at the bankapur toll on 29th sep 2017 and the staff told us that it has not been working for the last six months. I have travelled from bangalore to dharwad and all the other tolls fastag was working and only this toll created this problem and delayed us, while we were in a hurry, ended up making cash payment. This is not acceptable. The customer care call also didn't get through at that time.

I request you to kindly ensure that all fasttag tolls in your list under nhai are in proper working conditions, else it will not serve the purpose it was meant for.

Moreover the staff at the fastag lanes are very slow and lethargic and take lot of time in checking, inspecting and opening the barricade to enter the fast tag lane. Expect this also to be fixed.

More people would opt for fastag service if the reviews are good. So, please ensure that these hitches are fixed for the smooth flow of such a wonderful scheme.

Aug 5, 2021

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2017

IDFC Bank Customer Care's response Hi Sreenivasa,

We'd like to investigate this issue in detail. Please share your contact details so that we can connect with you.

Regards,
IDFC Team

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Address: Mumbai City, Maharashtra, 400051

Website: www.idfc.com

Dear sir,
I had invested rs.20000 to purchase 4 nos. Idfc long term infrastructure bond[protected] tranche 1 vide application no.18854301. My folio no. Is idd0038423. I checked up my bank accounts and found that the interest of rs.1800/- has been creditted online in the year dec-2013, dec-2014, dec-2015 and dec-2016.
I have not found any credit of interesrt amount of rs.1800/- in the year dec - 2012.
While speaking to customer care for the same, i was informed that physical warrant for interest amount was sent to me in dec-2012, which i have not received as per records available with me.
I have been strongly following up the matter with idfc since february -2017. I had submitted all docs like indemnity bond, bank account details etc. As asked by idfc for issuing duplicate payment warrant, but so far nothing has been done in last 6 months.
Pls. Look into the matter and arrange for payment of rs.1800/-+rs.1620 (Interest charges for last 5 years @18%) at the earliest.

Aug 12, 2021

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 22, 2017

IDFC Bank Customer Care's response Hi Nitin,

We have forwarded your details to the team and will get back to you with an update.

Regards,
IDFC Team

Verified Support

Sep 27, 2017

IDFC Bank Customer Care's response Hi Nitin,

We believe that our team contacted you and addressed your concern. Kindly let us know in case you need any further assistance.

Regards,
IDFC Team

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Address: New Delhi, Delhi

An account holder with account no. [protected] of idfc bank, barakhamba road branch, new delhi has done fraud with me in the name of payment of annual premium (Rs 50, 000) of max life insurance policy. I have lodged a complain against this fraud in police station n has also informed the bank but the idfc bank is not taking appropriate against this fraud. Kindly take necessary action against bank and help me to get my money back.
Thank you.

Aug 7, 2021

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 22, 2017

IDFC Bank Customer Care's response Hi Ankita,

We'd like to investigate this issue in detail. Please share your contact number and email ID for us to get in touch with you.

Regards,
IDFC Bank

Verified Support

Oct 23, 2017

IDFC Bank Customer Care's response Hi Ankita,

We have sent you an email. Please check and confirm.

Regards,
IDFC Bank

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Address: 560068

Opened current account with idfc residency road bangalore branch 1year ago i applied for edc after 20days i received but since 1st problem in transactions so i made complaint after 15 to 20days engineer came he told bank server problem is there ok after i requested through email to surrender the edc after 3month they came and taken back edc after i got letter from idfc that your out standing is 872 i called cc they told we are rectifying problem and we will reverse the amount after 2 month again some gentleman came for collection that time amount was 1870 and again i got call today now they are telling it is 1970 so i told them to send me all details but they are not ready to give all detailes what they charged and why they charged with no fault of mine.

IDFC Bank customer support has been notified about the posted complaint.

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My registered contact no. Is=[protected]

Last month we done the first transaction thru card but did't get any cashback kindly check and update the same,

Kindly note= we call today thrice but all the time they disconnect my call and not give me proper answer the name of the person is mr. Abhijeet who cancelled/disconnect my time of call is between 1:30 pm to 2:00 pm

Jun 2, 2020

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 19, 2017

IDFC Bank Customer Care's response Hi Dheeraj,

Please share your contact number and email ID in order for us to assist you better.

Regards,
IDFC Bank

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Address: New Delhi, Delhi, 110025

Website: [email protected]

Actually 1000 rs has been deducted from my account idfc on 2 sept 2017.
I have made a transaction from my debit card at petrol pump on 2 sept and there the machine was showing decline on the screen but i got msg on my phone that 1000 rs has been deducted.
The petrol pump guy said this transaction has been decline and he showed me also but i got msg of deduction. He said in 48 hours it will be returned back but i am still waiting, i haven't got it back.

Please tell me what to do.

IDFC Bank customer support has been notified about the posted complaint.

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Address: New Delhi, Delhi, 110096

Website: NOT RECEIVING THE KIT

Hi team,

I have opened my online account on 22nd august 2017 with the help of your customer over the phone and i did it successfully. And after that i received a message the "thank you choosing idfc bank soon you will receive your welcome kit".

But till now i have not receive any call from bank nor i received any call for confirmation.

If this things happen on very first day of opening the account god knows what will happen in future if i make any relation with bank (Idfc).

Please check it from your end or cancelled my accountancy.

Regards
Sanjeev mehta
[protected]
N. Delhi
110096

Jun 2, 2020

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Aug 28, 2017

Updated by Sanjeev Kr Mehta Please update me asap

Verified Support

Sep 06, 2017

IDFC Bank Customer Care's response Hi Sanjeev,

We believe that our team contacted you and addressed your concern. Kindly let us know in case you need any further assistance.

Regards,
IDFC Team

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Address: 560076

I have booked 4 flights on 17th june'17 with yatra.com by idfc debit card and amount is 3211rs. Out of four, only one transaction was successful. It means i'm supposed to get three refunds but i got for two. I have informed the same to bank in last week of june, they asked me to wait with stating you'll get your amount.
So one transaction is disputed and i have raised one dispute form also with bank on 16th july'17. But they're not providing any solution. I have checked with yatra.com, they're saying they've returned the amount and they gave full details with arn no. Which i have shared with idfc bank in july itself.
Bank is not returning the money and now they're saying it'll take time upto 11th sep'17. How is this possible bank is not able to fetch where the amount exactly is..? They're playing with customers. And there are so many customers who are facing same problem with this bank.
Can you please take action on immediate basis..?

IDFC Bank customer support has been notified about the posted complaint.

Aug 25, 2017

Updated by Shubham M. Gupta Account no. [protected]
Mobile : [protected]

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Address: Ahmedabad, Gujarat, 380006

Website: www.consumercomplaints.in/idfc-bank-b115000

From deepak xerox aarti building ahmedabad gujarat icici atm machine debit 2500rs due to technical error in atm machine then retry second time complete process but first process not complete and watch technical error physically not debit ruppes from atm machine, with telephonic discussion as your customer care number complaint number-591262, so please solution as early as possible

IDFC Bank customer support has been notified about the posted complaint.

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S

Sanjeev Kr Mehta

from Noida, Uttar Pradesh

Sep 4, 2017

Cancel my account

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Address: Gandhinagar, Gujarat, 382007

Website: www.consumercomplaints.in/new_complaint

(1) folio no. Idd0237017 no. Of bond: 4, name : pradip gajendrarai parekh, certificate no. 237017
(2) folio no. Idd0237599, no. Of bond :4, name : daxa praadip parekh
Cerificate no: 237599

I have sent above certificate duly discharged alongwith requisites details and documents. But after passing of 6 moths, i have not received payments. It is considerable time now and no intimation from either you or idfc will have a great impact on image.
Kindly do needful and arrange for payment.
Thanking you,
Sincerely,
Pradip parekh
Daxa parekh
[protected]
[protected]@yahoo.com
[protected]@gmail.com

Aug 10, 2021

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 21, 2017

IDFC Bank Customer Care's response Hi Pradip,

The payment has been made and the resolution has been provided accordingly.
Request you to check and confirm.

Regards,
IDFC Team

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N

niki parekh

from Ahmedabad, Gujarat

Jul 24, 2017

it is very vogue and evasive reply. if you have made payment and issue resolved than you should give dates and proof how and when you have resolved the issue. it is a very sorry state of affairs on part of a reputed bank like you. Hope will you get back soon
sincerely,
pradip parekh
daxa parekh

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Address: Hyderabad, Andhra Pradesh, 500032

Website: Visit karisma.karvy.com

I have lost original bond certificate of IDFC Bond - TRANCHE 2 - FY 2011 – 2012. Hence all the following documents required for Buyback were dispatched at under mentioned address:-

1. A formal request application on a plain paper duly signed by myself with
request letter (Format VIII A)
2. Indemnity Form duly filled.(Executed on non-judicial stamp paper of Rs.20/-)
3. Address proof. (Self-attested)
4. Copy of Pan Card. (Self-attested)

All documents were sent to Karvy Computershare Private Ltd, Unit : IDFC Bonds, Karvy Selenium - Tower B, Plot No 31 & 32 - Gachibowli
Financial District - Nanakramguda, Serilingampally, Hyderabad - 500 032

The following courier receipt proof is provided by courier company (Trackon) which were sent on[protected] from Ahmedabad :-

Status of AWB No [protected] DELIVERED 11 Apr 2017 with COMPANY STAMP
Details
FROM TO MAN. No. DATE TIME
AHMEDABAD HUB HYDERABAD-[protected] BD7338709 08/04/2017 20:53
HYDERABAD-(A.P. PANJAGUTTA HUB-[protected] BD5436523 10/04/2017 09:01
PANJAGUTTA HUB 0 11/04/2017 18:54

But the receiving office is in denial mood to receive all these documents. How it is possible once the receipt is provided by courier company. Please advice as bond lock in period expired on[protected]. A regular correspondence is made but there is no output.

Thanks,
Yashin Khan
J-7/F-4 II Floor Dilshad Colony Delhi
Pin -110095
Mob_ [protected]

Aug 6, 2021

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 12, 2017

IDFC Bank Customer Care's response Hi Yashin,

Request you to send the appended documents at

Karvy Computershare Pvt. Ltd.
Unit : IDFC Bonds
Karvy Selenium Tower B, Plot 31-32,
Gachibowli,
Financial District,
Nanakramguda,
Hyderabad – 500 032

List of documents:

• Duly signed request letter (Format VIII A)
• Indemnity Form duly filled.(Executed on non-judicial stamp paper of Rs.20/-)
• Attach ECS form ( for receiving payment)
• Address proof. (self-attested)
• Copy of Pan card.(self-attested)
• Cancelled cheque.

Regards,
Team IDFC

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Address: 560098

Website: Loan

Hi ALL,
I am writing these just to inform the public, about how IDFC and his back end team cheating to the people,
Recently i took loan from IDFC bank, the loan agreed to provide with interest rate of 11.25% and 3.500 rs as loan processing fees,
but in agreement they mentioned 12 % interest rate and loan processing fees as 1%, so it big loss to me, and it cheating business from the bank .

After communication they agreed to waiver the process fees, only agree for 3500 Rs as processing fees. after accepting loan and taking loan amount their is no reply. even i asked so many time about this,

Loan NO:[protected]

Regards
Mahesh NG

Aug 10, 2021

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 03, 2017

IDFC Bank Customer Care's response Hi Mahesh,

We would like to investigate this issue in detail. Please share your contact number and location details. We'll get in touch with you.

Regards,
IDFC Team

Verified Support

Jul 05, 2017

IDFC Bank Customer Care's response Hi Mahesh,

We hope that our team got in touch with you. Kindly let us know if you need any further assistance.

Regards,
IDFC Team

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