IDFC Bank Complaints & Reviews

Dear.. Sir/ madam

My name is Jagdish chand Sharma I applied for loan against property my loan account number 20308178 in rajender palace delhi office. My son is coapplicant in my loan and he his working in shipping company but he left his job and going abroad for higher education that's why I am not able to paid emi. These reason I already inform to office on 26 Feb 2019 rajender palace but they are not considering my case only they passes time also I gave written application for Closere of my loan in customer care office of rajinder place but after that there is no response from there as well I also complained in customer care on call my request number is 28160103. So please consider my case as soon as possible close my loan account because I already inform all the way so I am not responsible for paying any charge because they closer process is delayed by that side.i submitted my original property paper please return it back.
Please help me out no one is listening me and I am not liable for paying any charges.

Thank you
Jagdish chand Sharma
[protected]

I would like to bring it to your notice that i got a call from idfc bank loan department of ms meenakshi that we are offering you a re-finance loan of 200% on your vehicle that would be 8 lakhs on the interest 8160 per lakh per year.
So, according to my requirement i said ok for it and then they asked me for few documents which i gave and then the verification process started and at that time i was told that you will be getting loan of rs 8 lakh and your emi would be 18032 per month for 60 months and you would be charge for the processing fees of rs 2000 and rs 2500 would be the hp charges and in the last week of february the team told me that my loan has been approved of rs 8 lakh and one of the executive came to me to sign the kit which was totally blank and asked for the 8 cheque’s of my bank account in the favour of idfc which i handed over him at that time also i asked that why interest and loan amount is not mentioned in the kit then he made a call to ms meenakshi who was processing for my case she told me sir everything would be same which we told you on call amount would be 8 lakh and interest would be same please you just sign the kit and bank people will fill all the things in the bank according to them so that no mistake would be done.
On 28 th february evening when i was coordinating with bank officials what happened of my case then they told me we will revert you soon you loan is under process and on 1st of march at 13:43 pm i got a message
“a warm welcome to idfc first bank! Your loan a/c no is 20593241 & an emi of rs 18273 will be debited on 2 of every month from[protected] to[protected].
The i was shocked that bank people were saying your loan is under process so why i got this message then i called to confirm then ms meenakshi told me sir your loan has been approved and it will be disbursed in your account then i asked why i got the message of emi of 18273 because you told me emi would be 18032 then she won’t be able give a satisfactory answer then i called on a number from which i got a call on 28th february there was someone mr gaurav ([protected]) then i asked him boss you tell me clearly what all is going on one side i was been telling that your loan is under process and on another hand i got a message that your emi amount and date then he told me sir your loan of rs 7, 59, 674 has been approved and it will be disbursed then i told everything which ms meenakshi told me then the things he told was all different then he only told me sir your charges of rs 8000 will be deducting from your loan amount as an processing fees -3050, car valuation charges -1100, stamp duty -400, suraksha admin fees -1450, hp charges -2000
I asked why the amount is 7, 59, 674 then he told me you will be getting the total amount of 7, 50, 000 only the remaining amount of 9674 is loan suraksha amount which you need to pay then i asked him the thing you telling is different from the things committed by ms meenakshi then at the same time after disconnecting his call i got a call from ms meenakshi and she was saying sir your loan has been approved of 7.5 lakh only and a little bit is of increase in the emi so sir please manage and now your loan is already approved and tomorrow you will get money in your account too even though i objected for the so many charges that has not been told to me but then also i said ok because already my cheque’s were gone and loan has been started.
And now again tomorrow a new thing came she told me that sir one of your running loan from which pending amount is somewhere around 1, 70, 000 which will be settled from your this loan amount then only you will be getting balance amount then i asked this also has not been told earlier then also i said ok.
And after that i was continuously calling but no one is receiving any call on any number so finally again on monday 11th march i called mr gaurav and told about the whole incidence then he also shouted on his staff in which three people were dealing with me ms meenakshi, ms babli & ms barkha then they told me sir today we are sending person to close your running loan and pay your pending amount tomorrow positively you will get amount disburse in your account and today 12th march full day has also been passed and i didn’t get any information and nor even any amount in my account.
So i want to ask now who will be responsible for the interest amount which i have to pay on rs 7, 50, 000 of loan which still i haven’t received even half month is about to complete and i have to pay emi from 2nd of april.
Who will be responsible for all the charges which has been added which i was not informed earlier.
How many more days bank will take to disburse the amount?
And interest should be charged from the day customer get money in the account not like this.
A strict action has to be taken against
Ms meenakshi ([protected])
Ms barkha & ms babli ([protected], [protected], [protected])

And please if possible kindly return my cheque’s and i don’t need any loan on this type of fake commitments and communication
Till now my running loan has not been even closed and even i haven’t got any payment.

Note:after this mail if strict action will not be taken in 24 hours then i will file a legal complaint against the staff and the bank.

Regards
Udit sachdeva
[protected]
A-117/2 derawal nagar
Near model town
New delhi-110009

Loan acct 9212761, emi start 5 feb 2017 and closed 5 sep 2017, through ecs. Contacted bank and they have asked a copy of memo under which they have returned cheque/reply. I have not issued any cheque then how it bounced. Please reply, i am waiting for your reply. Already mailed through [protected]@gmail.com to [protected]@idfcbank.com/pno. Idfcbank.com/[protected]@capitalfirst.com. On receipt of your reply, i am supposed to put a complaint...

Respected sir i have not opened any type of account in your bank but we have received mail and msg of you. Kindly inform me if any discrepancies done or interrogate. Msg is this
Dear shivkumar sitaram kahar,

Thank you for applying to idfc bank.

Please verify your email address by clicking the link below. This confirms that your email address is correct so that we can use it for purpose of communication in the future. My mobile no and mail id how received in your system

Idfc bank is giving surprising statement this morning...ac no : [protected].. Customer id : [protected]..

This account was given to me by wipro during my contract assignment, it was 1 1/2 month contract... This was a salary account.

It is reflection 3.4 crores of loan being attached.. All of a sudden...

Kindly help me to rectify and close this account...

Took a two wheeler loan from capital first. Emi amount was there for the month from 1 feb in my bank. It was due on 2 feb. Its debited late from account. Bank official asked me to pay last month n this month bounce charge plus this month emi. Last month has been paid on time. Total he asked 800 bounce charge. It has been deducted today 5 feb finally. But i received a call from capital first employee m. [protected] to pay that moment via sms...

Hi
I was trying to take money out of my account which dint went by and amount got deducted on wed 26th dec.(Acc no-[protected])
The amount of 10000
2858095 is my reference no of complaint for which I was told TAT is of 7 days.
I don't see any sign of money.
And whenever I call u guys have the same answer sir don't worry we will take care.i mean what the hell is the problem in returning my money to my own account.Its The worst service with any bank till now.Everyone is putting you in a loop whenever u call and at the end comes the same answer.
Don't worry sir
??
Is this the service you provide to your customers.whenver we call the agent says sir I have escalated the issue.your account is safe.your money is safe.
If I had to keep my money safe I'd open FD account.
No answers are given correctly and directly.they are always trying to sugar-coat every possible thing, even their own faults.
Because of this I have already ruined my new year celebration.and moreover I don't think you guys will do something extra for me...which I don't want
Just reverse my amount back that's it.
And stop fooling your existing customers in order to cater newer customers.
It's already been a hide and seek game for me with your reps from last 3 days.
I want the resolution as early as possible..I have had enough.
Give me mybmoney back so that I can shut off my account along with three other people's account back my home.And I would not carry a good name for the company furter.
Worst service and customer troubling Bank this is.
Even I work at AMEX we take care of customers and help the customers unlike you guys who just want to tell the lies to the customers and disconnect as early as possible so as to meet their Idiotic Tragets and AHT and all.
Learn from other Banks please.

Hi
I was trying to take money out of my account which dint went by and amount got deducted on wed26th dec.
2858095 is my reference no of complaint. I was told tat is of 7 days.
I don't see any sign of money.
And whenever i call u guys have the same answer sir don't worry we will take care. I mean what the hell is the problem in returning my money to my own account. Its the worst service with any bank till now. Everyone is putting you in a loop whenever u call and at the end comes the same answer.
Don't worry sir
??
Is this the service you provide to your customers. Whenver we call the agent says sir i have escalated the issue. Your account is safe. Your money is safe.
If i had to keep my money safe i'd open fd account.
No answers are given correctly and directly. They are always trying to sugar-coat every possible thing, even their own faults.
Because of this i have already ruined my new year celebration. And moreover i don't think you guys will do something extra for me... Which i don't want
Just reverse my amount back that's it.
And stop fooling your existing customers in order to cater newer customers.
It's already been a hide and seek game for me with your reps from last 3 days.
I want the resolution as early as possible.. I have had enough.
Give me mybmoney back so that i can shut off my account along with three other people's account back my home. And i would not carry a good name for the company furter.
Worst service and customer troubling bank this is.

Hello team,

I have swiped my debit card [salary account] in medical store worth rs.155 twice and deducted from my account but it was not received with error. I have launched complaint [dear customer, we acknowledge your request. Please use service request number 2896690 for further communication with the bank to track progress.]
My colleagues received refund, i did not receive yet. I want refund immediately.

Regards
Anne

Virudhunagar idfc grama vidiyal approved my mom microfinance loan amount 30000. And i came from tirupur for loan nominee sign purpose... Branch manager and accountant karuppasamy ask some money for loan approval. And me said no pay for money that loan... Accountant karuppasamy speak badwords and cancel the loan... Plz take action for irresponsible personssss...

Date :06/11/2018
Dear Sir /Madam,
My Payment Was not Sccuess but amount deducte my Acount. I am wait 3-2 Days But My payment not Update My Acount So That i am requesting to please refund my amount on my acount I Am Giving all Details. Please Solve this Problem

Amount :5000
Reference Number:[protected]
As Soon As Possible
Pleas Solve My Problem
Thanks & regards
Mob :[protected]...

I have the idfc bank salary account and idfc bank employee was told me that there is no charges for withdrawal money any other atm bank it's free there is no charges... But now 2 months my balance was cut as a charge of other bank withdrawal... And also the salary credited to my account is 13700 and my previous balance is 7000 something so that calculate around 21000 and also previous day's i am not debited any money from the other bank atm then too the idfc bank taking charges... What's this pls revert me asap my mobile number-[protected]
My name-ritesh rajesh anpode

Dear sir or madam before 10 days one o[censored]r customer gave me cheque of rs 40000 which is bounced and on that cheque branch was bandra naman chambers, i went to that branch also i have shown cheque also which is bounced but one of your staff told me that we cant give details of customer so please requesting you give me detail because on cheque it is not small amount.
Please do the needfull

Dear team

To,

Idfc head offce,

Subject:

Idfc chengalpattu branch (Grama vidiyal)

All staffs working from morning 5.30 am to evening 6.30 pm. It seems like very danger. Girls itself working 13 hours in this bank at chengalpattu branch,.. There is no response from the hr and management. They are treating the staffs very bad. Official timing as mentioned is 10 am to 4 pm.. But they are working without head office knowledge. Poor management.. My sister in law working with your team.., how can a girl working 13 hrs in a day.. Please treat this matter as serious and sortout at earliest. Waiting for your valuable support. Michael.[protected]

Dear sir,

i have paid rs 500/- and rs 1000/- through on line for my fastag recharge on 22.08.2018 with payment id is mojo 8822005N10731645 and mojo 8822005N10731402 respectively. so far its not updated and while crossing toll gate they are not responding.

please update my amount in my fastag account (or) refund to my bank.

this is for your information and immediate action please. somany time called to customer[protected] but no response.

I had opened a saving account in idfc bank through online mode. During a camp organized by idfc bank I was told that officials will visit your home for verification of documents. Since that day neither any message was received by me or no bank official visited me. My email was bombarded with unnecessary loan related emails from bank but none mentioning urgent Kyc updation required. I had a term deposit, recurring deposit from that account. Suddenly one day my account is closed without any prior intimation from bank. It is clear guidelines of rbi that customer is to be informed 6months prior to closure of account. When I visited branch officials of sector 18branch they refuse to accept any responsibility. They suddenly closed my account and couriered the dd in my name to my permanent address without informing me. It's clear violation of customer rights.

I have withdrawn money 4000 rs from sbi bank atm (From colaba area, opp. To sc bank as i don't have sbi bank account how will i check?) my money got debited but i did not received the cash. Please check with the bank n credit my money as soon as possible.
Please let me know what should be done now will my money be credited? Please check with the atm and get back to me at the earliest

I have withdrawn money 1500 rs from rbl bank atm (From newpanvel area, rbl bank as i don't have rbl bank account how will i check?) my money got debited but i did not received the cash. Please check with the bank n credit my money as soon as possible.
Please let me know what should be done now will my money be credited? Please check with the atm and get back to me at the earliest

My request is to stop receiving otp massage. I was left the job last 4 mth. After that they also using my login. That's why i received otp massages.
Daily i received 7 to 8 massages of otp. I am really fed up of this massages which is received.

I request you to please take action of this complaint.

I was already complaint against this issue but customer care also can't resolve such problem.

Dear Sirs,

I have done the one transaction 10000 amount on indusind bank ATM address : near metro hospital ATM . after the transaction i left the ATM with click cancel button and i have going to out call but sudden i have received 3 massage 2 massage with wrong pin & one massage 10000 amount (timing 7:37)debited on my account and correct balance on 43373.61 amount on my account .

i have call to customer care he told me 2 ATM address is showing on your transaction one is noida & 2nd ATM address showing on GHZ how is possible two transaction with different address . your agent is saying bank is not reliable on such incident .

I need your urgent support .

my cont Number : [protected]

email id rajiv.[protected]@idfcbank.com, bipin.[protected]@idfcbank.com head.[protected]@idfcbank.com

[protected]


Regards

Devendra

[protected]