IDFC Bank Complaints & Reviews

I have been following with the bank for pmay subsidy for 5 months now and still the issue is not resolved and I contacted the Nodal officer mr Rajeswaran who conveniently has ignored my mail even though it’s been a week since I mailed him.

Could I know what should be done to get revert/confirmation for my pmay subsidy . I have called customer care several times and they take a request and promise that there will be a revert form the bank but nothing turns up

The complaint number is #9606794 for home loan pmay subsidy

I am having issue with my easy but card, i tried to purchase some vouchers through you partner website but the vouchers are not delivered and the amount (30, 000 a big amount) is deducted as well as the emi is also generated so please i am requesting you to please provide me the voucher or cancel my loan asap
Thank you

My name - varun sharma
Contact no - [protected]

Hi,

I have taken the personal loan of 20L from IDFC bank. They have sent an email that money has disbursed on 1-feb-2019, but they gave me the DD only after 15 days. I raised a complaint to customer care several times and sent email also. Initially they acknowledged that they will take care and arrange the call from manager. last 1 month they are not responding to email, and their customer care number is not connecting. Today luckily i got connected to the customer service and the representative saying I'm luck that I'm paying only for 15 days of additional interest but there are customers who are paying interest for a months also.

More than paying the additional interest I'm really frustrated with this response from the bank. This is the worst ever bank i have interacter so far in my life. I request if any one from IDFC bank officer came to read this complaint would take necessary action against both the rep and the refund of overcharge.

My Laon Account Numer: [protected]
Service Request number :[protected]no response for more than 3 months)

I'm experiencing a pathetic service from instacred, i purchased a voucher for amazon from instacred my amount got deducted from my idfc first loan account, even the emi has been created but haven't received the voucher yet.

Very poor and shamefully service given by idfc instacred, no proper customer support, no contact point. I'll never purchase anything from instacred again.

Also i am going in consumer court.

Please look into it and do the needful.

Thanks & regards
Deepak

I purchased amazon vouchers for 30, 000 from idfc first through instacred on 10th may and it was to be delivered in 3 business day. It’s 10 days now and haven’t received the vouchers. Customer support at idfc first asks me to write an email to [protected]@flexmoney.in from which i got a scripted replies every time string the transaction is on hold with no reason for it even after asking for one. I am calling and writing to them every but they never help.

I have taken loan from idfc first bank. The bank people has not given dd amounting to rs 133000 it's been more than 2 months i didn't receive dd and i'm paying interest for this amount. And i have paid first emi also. The manager name shanu shekhar[protected] and he is not recieving call nor replying to my mail. My email i'd is akshay. M. [protected]@gmail.com. And contact number is [protected].

Please provide me the dd/ cheque immediately

Even i have written mail regional nodal officer but there is sno response.

I'm regretting doing business with idfc first bank.

Hi

I'm experiencing a pathetic service from instacred, i purchased a voucher for flipkart from instacred my amount got deducted from my idfc first loan account, even the emi has been created but haven't received the voucher yet. I have attached the screenshot for your reference.

Very lame service not at all satisfied, no proper customer support, no contact point. I'll never purchase anything from instacred again.

Please look into it and do the needful.

Thanks & regards
Monirul.

I had taken a car loan from Capital First Ltd and I had closed his entire loan together two months ago but I have not been given NOC by the bank yet and I have taken a loan from another place. His loan is also to be levied on his NOC, but the job is not being done if you do not give him NOC. And again my car is also caught by the police force. I request you that my NOC should be given within five days or else I will have to take the support of the law and you have to take action against the people.

THNAKS & REGADS
PRABHU DAYAL MORYA
MOB NO... [protected]
LOAN NO... 14106075

I have 2 consumer loan no 17515992 & 17391682 from idfc first bank. I have paid all my emi on time and i have not defaulted or delayed any emi till date but my bank has not updating my cibil report from last seven months. Due to that my score has been affected and i have been shown as i have defaulted the emi. As per rbi they have to update my cibil report 45 days from the date of emi. From november 2018 they have not updated my cibil report, i have been complaining from last 3 months. My request to you is please see my cibil report is updated till today.

I am chasing bank officer from last 3 moths to provide pmay benefits. But, bankers are not responding.

Very poor service customer care. I write approx 20+ mail, but they are not responding mail.

Initially, i chased with rm, he wasted my time more than 1.5 month, i chased with customer care, response was very slow, then chased with chief but no proper support from them.
No one in this bank want to work for customer. Govt bank service is better than this bank

Ref:03621478 [#9732285]

I have my phone number to [protected]!! And updated in capital first website also but still im receiving calls to the old number which i had given 74*78.. I further dont want to receive any calls from bank regarding the loan payment to 74*78
Please stop calling n call to the updated number[protected]..
Customer call centre people are worst they wont even know what is it.. And i recive calls more than 10 times a day.. N they demand...

Dear team,

With reference to the above subject, my both loans is due on[protected], but unfortunately the payment is not maintained on that date due to server issues on my hdfc bank account and the transfers we have made to that bank end up in failure.

So, after that i planned to make the payments on online, but next day itself again the emi hits my account second time and bounced without sufficient fund. I have informed the customer care people too who make me continuous phone calls that i will issue the cheques for both loan accounts.

But i was shocked when i checked my hdfc account, the fund has been blocked and taken for the cheque bounce charges not only for 2 times. When i get into deep and checked my accounts, the emi was hit my account for 6 times within every 4 days gap from[protected] to till[protected].

Please find attached herewith my bank statement dated from[protected] to[protected] for your ready reference.

This idfc bank activity has spoiled my statement and the cheque bouncing charges alone come around rs.7, 080/- which was deducted in my account balance.

Definitely this will make the customers very irritating and spoil the bank reputation as well.

Kindly arrange to refund my amount rs.7, 080/- immediately to avoid further legal actions and also i request the bank to stop doing this kind of irritating work.

Please do the needful at the earliest.

Thanks & regards,
Syed abuthahir

I'm mohinder pal my a/c [protected] branch is barakhamba idfc by mistake transfer my money to another idfc account nd his a/c [protected] transfer amount 3550/- same bank same branch,? Complaint many tym but not solve my problem still bank said i'm working on it more then 1 month plz refund my money urgently i'm very much irritated, idfc bank not helping me they didn't do anything.
Mohinder pal
[protected]
[protected]@gmail.com

Hi have applied for personal loan in idfc bank
Through representative [protected]/[protected]named puja
She told me they will give me loan at 11.49 % interest rate
I submitted all documents required for personal loan
She promised to finish all process in 4 days
But after 3 days when she didn't reply
I called her 7 8 time but she didn't received my call so i message her but she didn't reply so
After irritation i messaged her that if she didn't login my file so please don't login
So only after this message she replied as ok

So it is very careless behaviour towards constomer

Sir,
I had precured fast tag of idfc bank far lnt toll panipat vide customer id 328440. Sunir. I am also using monthly card at dahar toll but fast tag has deducted amount of rupees 90 several times when i had passed through dahar toll. Please check the record and refund the amount. Please find enclosed copy of regn. No: dl4cr0169 of my car and copy of my monthly pass no. [protected] for dahar toll.

I have used my easy buy card ([protected]) to make purchase of amazon vouchers from their partner instacred and i was promised that i would receive the voucher within three working days from the date of transaction, the transaction took place on 07/04/2019 and till date i. E. 18/04/2019 i have'nt received my vouchers of rs14, 000.00. Capital first cum idfc bank customer care are also useless they just provide me an useless email id of instacred...

My complaint is on tds deducted by idfc bank ltd. I have savings account with them with customer id [protected]. During the commencement of financial year one can submit form 15h only on 2nd april 2019 or later. But this bank deduct tds for one or two days since form 15h is not submitted as on the payout date. They decline to refund the tds eventhough form 15h is submitted on the latest working day of the bank after financial closure on first april. All other banks refund the tds deducted but this bank appears to have incompetent personnel not knowing how to refund tds after deduction. It is a proven fact that tds deducted is deposited with tax authority on the 7th of the following month but still this bank decline to refund tds.

After the merger with capital first, the services have deteriorated. Mails are not responded and mostly bounce. Managed by a poor team of professional after merger.

Any mails to the bank on the refund will never be responded except stating why they deducted tds which even an illiterate will know in this country.

The loan approved ₹300000
They have put extra ₹8677.00 as insurance charge and loan account become ₹308677. As per website 2% loan processing fee, but they have applied processing fee more than 2%.
I have received money on 23/01/2019 for ₹63733.00, and bank received dd on 18/03/2019 for amount ₹228947. As this balance transfer.
So please help and inform
If loan approved for ₹308677. What 2% processing fee amount??
How much check bank should received?
I never received reply on email as i have send many email??
I received called from recovery department and they inform i have business loan?? Why i am going to pay emi when i never received money in month of january? But this was personal loan for 308677.
The loan application completed from loan adda this guy abusing me and forcing me to pay emi, other wise they will come to my house,
So please i am begging u to help me
And let they conversation on email as i work in call center and i dont have time to pickup call
Following email no response received

Dear customer,

Thank you for writing to us.

We acknowledge your email and we are working towards your concerns.

We will get back to you within 1 working day.

Regards,

Idfc first bank team

Hi team please help me
I have received call from [protected]
He was abusing me, to pay the emi as i never received money, so please check and revert the same

On mon, mar 11, 2019 at 4:12 pm you & me wrote:
Pdf password shin[protected]

Hi team i hope issued will solved
This second email as i never received any response for first mail
The loan approved ₹308677.00
I have recieved money on 23/01/2019 for ₹63733.00
How much miney should i received???
What is the peocessing fee???
People who process the the loan they inform me processing charge 8000+ insurance 8000
. Reason behind the mail is the people who process the loan
I received call on 28/01/2019 they i have issued the check but bank ask me more 700 hundred rupees. As this was balance transfer. When i recieved the call the agent was giving me the correct information and his boss shouting on me on regional language. On first call dated 28/01/2019 and today as well 11/03/2019 he was shouting on me.
. My question is so simple
Is this a customer service???
Approved amount 308788
What is processing fee???
How much amount should check need to recieved by bank???
If am not recieved full amount why i am getting charge full amount internet rate??
Please check and i[censored] can answer the questions and please revert on email as my office lot allowing me to use phone in office hours

Thank u regards
Deepak shinde

On mon 11 mar, 2019, 3:17 pm customer. [protected]@capitalfirst.com

My name is Teju Glane Lama
My loan account number 20552908
Used car loan from IDFC bank
According to the loan staff i was approved for 6 lakh rupees on behalf of my insurance and i told them i don't want to closed my old car loan and i want the whole amount in my savings account but i received only 248244 Rs only. On February 27th i received a welcome text from IDFC bank about loan account number and emi date after that i called chandani person from loan department who called me for the loan process and everything because in the beginning i was told by her and her colleague barkha that my emi date is going to be 10th of every month as i requested them and they told no to worry we will do according to your request only but i was shocked after getting the text of emi date which is 2nd of every month. Same day i called them and told them about the issue Barkha from IDFC told me not to worry she will changed the EMI date and best part is i didn't receive the on that day. It took 13 days to disburse the amount. For 13 they kept giving different excuse about the amount which im going to receive after getting frustrated from them i called the customer care of IDFC but they asked me send mail at customer.[protected]@capitalfirst.com and my bank statement. I did that also but no solution and after that i send mail to head.[protected]@idfcbank.com about the problem which im facing again no solution.. The i got the call from Nodal officer Mr Tarun Sharma he asked me to give all the details about my problem which im facing and send him mail at nodal.[protected]@idfcfirstbank.com i did that so got some information about my loan that im getting as i can see in that email that im only going to receive 248244 rs only and 60756 rs is transferred to Some name By Ms car Ms private limited. I don't even know about this why that is transferred to some unknown company or person. I have send call recording to Mr Tarun Sharma which i was talking to chandani and Brakha exuctive of IDFC bank. Please let me know how tale legal action against bank and the people.

Hello Sir,
Myself Rewati, I have been holding my savings account in IDFC BANK - Barakhamba Road, Delhi Branch (Account number - [protected], Customer ID - [protected]).
Recently, I have transferred amount from my another bank account which yet not credited in my account. I have contacted the respective branch manager and idfc customer care regarding this issue but I didn't receive any proper response from them. The only answer which I am receiving for past 10days is that the amount will be credited within today evening from both bank manager and idfc customer care. Please do the needful to sort out the issue as soon as possible. Please contact me through the below mentioned mobile number and mail I'd. Mobile - +91 [protected], email I'd - [protected]@gmail.com. Thank you.