IDFC Bank Complaints & Reviews

Address: New Delhi, Delhi, 110052

Dear,
Sir/mam
I am princy
29/05/2018 i am withdrew wazirpur, delhi in kotak bank atm withdrew 4000 rupees. Transaction is completed but cash not be withdrew to atm.
My request no-1726316
My customer id: [protected], is connaught place branch, delhi.
Asap solve my problem otherwise i will take legal action
Statement attached below:

+1 photos

Aug 13, 2021

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 31, 2018

IDFC Bank Customer Care's response Hi Anuj,

We'd like to investigate this issue in detail. Please share your contact number and location details so that we can connect with you.

Regards,
IDFC Bank

View replies

S

Sushant Keshrvani

from Raipur, Chhattisgarh

Jul 23, 2018

I am sushant keshrvani
A/c-[protected]
Ifsc-idfb0041381
Account opening date-17/06/2018
Abhi tak mujhe welcome kit ni mila sabse ghatiya(poor) bank mai isi ko manta hun.. Isee achha to dushra bank hai..
Agar welcome kit milne wala ho to mai abhi wait krta hun

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

To,
Mr. Nadeem Ahmad,
Corporate Registry,
Karvy Computersgare Pvt. Ltd.,
Unit: IDFC Bank Ltd. – Infra Bond Tranche 1/2011
Karvy Selenium, Tower B, Plot 31-32,
Gachibowli, Financial District, Nanakramguda,
Serilingampalli,
Hyderabad – 500 032.

Dear Sir,
SUB: Non Receipt of dividend for December 2015,
REF: Folio No.: IDD0036315
With reference to the above and our various mails exchanged in this regard, we have to state as below:
1. The story starts from December 2015 wherein you had sent us a letter dated[protected] informing us about noting of our bank account which was wrong. We had immediately, on receipt of the letter, informed you about the incorrectness of our bank account details on[protected],
2. Communication continued with single version from our end of incorrect bank details for dividend of Dec’15 and from your end you continued to state that the dividend has been credited to a bank account in State Bank of India which has never been my account and I have been continuously communicating the same again and again,
3. Subsequently, without any intimation to us, you seemed to have corrected our bank details after we sent you the required documents and I did receive my dividend for Dec 2016 in my account with Bank of Baroda. That means now you have my correct bank details,
4. I had then sent you number of reminders for transferring my dividend of Rs. 1800/- to my correct bank account with Bank of Baroda, but all in vain. No response from your end in this regard,
5. We are in receipt of another mail from you dated[protected]Ref: nad/STAT/IDFD/126995/8294351) which says that an amount of Rs. 1800/- has been transferred to our account. BUT NO SUCH AMOUNT HAS BEEN CREDITED TO OUR ACCOUNT. Seems you have again either made a mistake in our account. you have also not mentioned in which account and on what date the transfer has been made,
6. In spite of all such reminders, communications you do not seem to be serious in paying our dues and misguiding by replying ambiguously,
7. From our records we find that one dividend of Dec 2015 has not been received by us. prior and subsequent dividend have been received which shows that you do have our correct account details but have not taken any pain to rectify your mistake of transferring amount to a wrong account, an account not belonging to us,
Considering all the above facts, it is now necessary for us to reconcile your records with that of ours. Kindly send us details of dividend paid to us since beginning and also to which account and on what date such amount was transferred. We are still of the opinion that if you give a serious attention to our complaint, you will find the wrong at your end and then we expect you to kindly transfer us our dues along with interest for the delayed period with proper intimation to us. Failing any prompt and corrective action shall force us to take the matter to appropriate authority for getting justice which please note.
Thanking you in anticipation,
Yours truly
(Arun Vaid)
Place: Indore

IDFC Bank customer support has been notified about the posted complaint.

View replies

P

Priti2796

Jun 4, 2018

An amount of Rs 1949 on 02/06/2018 has been deducted without my consent as payment on ITUNES, and payment has been deducted without otp for transaction so I request to revert my payment to bank itself and cancel the transaction and also i have not shared any banking details with apple

non receipt of dividend - Comment #3117963 - Image #0

Reply

D

Devendra8712

from Delhi, Delhi

Jun 6, 2018

I have share the deatils on updated my account has debit on 10 amount 13 april 2018 but same is not refund

Reply

V

Vivek Soundarrajan

Aug 31, 2018

I load Rs.1000 every time I recharge the account for Fastag. It's the second time my account expired. As well I am trying to contact the toll-free contact nobody picks up the call & no instruction also given.

Pls resolve at the earliest, today I was not able to use it said my account is invalid.

Reply

Vivek Soundarrajan's reply, Aug 25, 2018

my contact: 9164265110
my account: 66907.Vivek

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: 560085

Website: Logistics

The transaction was unsuccessful as there was error in the machine, have contacted the bank... They have raised the issue and given assurance that the money is safe and would be reverted back in 48 hours to 5 days... But have not got a refund of the same.. The waiting period has gone to 7 days... But as we are to make a overseas travel i wish to make a refund application

Aug 6, 2021

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 28, 2018

IDFC Bank Customer Care's response Hi Sheila,

We regret the inconvenience caused. We would like to investigate this issue in detail. Please share your contact number and location details.

Regards,
Team IDFC Bank

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 560072

Informed bank people that i don't need debit card and cheque book during verification. But bank employee even after informing they issued cheque book and debit card. But i refused to accept since i personally called bank employee and informed as i don't want. Even i filled the same in application form during verification.
But money has been deducted from my account for these process.
When it is intimated in advance as there is no requirement, why bank people sent these and deducted money from my account.
Since this is fraud action taken by bank to get money, could you please revert back the amount which is deducted for these process.

+1 photos

Aug 6, 2021

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 10, 2018

IDFC Bank Customer Care's response Hi Thejaswini,

It concerns us to note your perception about our services. Allow us to rectify the same. Please share your contact number and location details so that we can connect with you.

Regards,
IDFC Bank

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Date of the incident : 5th apr 2018
Dear
Airtel /airtel money wallet/bank

I am debashis pattanaik. My concern is that i had a transaction on (5thapr2018) in airtel money (Airtel app). So my concern is simple, i did try to add rs.448.00 in to my airtel wallet through my idfc debit card. After transaction failed why my rs 448.00 deducted from my bank account, please idfc answer me. Why you doing this type of bad things with us. I am very unsatisfied with your service.
.
When i contacted to airtel money customer care they said me please wait for 5 working days. And said contact to idfc bank. But when i contact to idfc they told many things, some time idfc bank diverted to airtel wallet sometime, airtel wallet dirverted to idfc bank.
Im fool now. What i do.
After long time idfc bank told me to wait for 16 working days, and also told me to submit dispute form im also submitted.
Please take a immidiate action to idfc bank.

-please refund my amount (Rs.448.00) fast.
Below are the details of my account :-
Reg no : [protected] (Airtel money account)
Amount : rs.448.00
Through payment : debit card (Idfc bank)
Transaction id : [protected] (By airtel)
Transaction id :
Pos-visa/airtelmoney/[protected]Idfc bank)

Bank details :
Registration number :[protected]
Debashis pattanaik
Ranjita pattanaik : mother's name

In case you want to get in touch with me please email at [protected]@gmail.com

Regards
Debashis pattanaik

Aug 12, 2021

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 20, 2018

IDFC Bank Customer Care's response Hi Debashish,

We regret the inconvenience caused. Allow us to look into this issue in detail. Please share your contact number and location details for us to connect with you.

Regards,
IDFC Bank

View replies

O

Om prakash nitharwal

from Sangaria, Haryana

May 29, 2018

Idfc bank account
Is not working net banking
Any problem
Tell me now
Why don't send money another account

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra, 400001

Website: Timing of the office

Idfc bank fort branch is a worst branch in whole mumbai they don't have any sense of talking to people they don't have any respect for customers they don't have any sense of talking to girls they make fun of office timings ek customer k piche aise latu hote hai ki woh customer k alawa aur koi hai hi nhi specialy colaba wali customer idfc bank fort branch wale ko pataa hai colaba me konsi customer hai mere bhai ko taklif deti hai usse woh sab kam karwati joh bank walo ka kaam hai hi nhi ghar kaam karwati i want that

IDFC Bank customer support has been notified about the posted complaint.

Mar 20, 2018

Updated by Archana Patnaik M really sorry
Me Apna complaint wapas le rahi hu mujhse galti hui hai M really sorry me promise karti hu ki aisi galti dubaraa nahi karungi please forgive me

View replies

I

IDFC Bank

from Mumbai, Maharashtra

Mar 20, 2018

Hi Archana,

We apologize for the inconvenience caused. Please share your contact number and location details, we will be at it.

Regards,
IDFC Bank

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Dear all,
This should be an eye opener for you people as you are on an expansion mode. Recently we came across one case in selecting a branch for your bank in wakad, pune.
The location is pathetic,
The location chosen has been rejected by many mncs

This is a genuine case of sheer negligence, * milibhagat without which nobody in this industry would do that.
It is a waste of bank money. I am sure the persons working are not working in the interest of the bank and are working for themselves, they change their jobs and leave their previous employers in loss.
I am sure they must have done the same in other locations,

Please review the above, find out the truth.

IDFC Bank customer support has been notified about the posted complaint.

Mar 09, 2018

Updated by t.s.sethi We have already alerted you
Please go ahead and do your Home work
This has to stop some where, you may think that i am writing this out of jealousy, NO, i am writing this because someone has to stop this menance of estate agent and officer nexus.

View replies

A

Arun darmal

from Noida, Uttar Pradesh

Apr 24, 2018

Money deducted but not added in my airtel payment bank please resolve this

Reply

Helpful

1 other people found this review helpful

1 found this helpful

1 Comment

Post your Comment

Comment Guidelines

Address: Thiruvananthapuram, Kerala

I have deposited an amount of Rs 10, 000 under mutual funds scheme on March 2, 2012. As the scheme said, after 5 years I would get the amount back along with its interest. No bond has been obtained from the company. As it has been 5 years I would like to know about the status of my application. (Name: Sreekala T G ; Applctn no:[protected]
Im attaching alongwith the receipt I obtained during deposit.

+1 photos

IDFC Bank customer support has been notified about the posted complaint.

View replies

S

sachinkate

from Malegaon, Maharashtra

Apr 6, 2018

Two Emi of my personal loan for April 2018 are debited from my salary account.please help me I am frustrate for this.

mutual funds - Comment #3061441 - Image #0

mutual funds - Comment #3061441 - Image #1

Reply

O

Om prakash nitharwal

from Sangaria, Haryana

May 15, 2018

My account balance dicrase
RS 50 rupee
My registered mobile number [protected]
Rajasthan
Jaipur
Branch.harsoli pin 303603
Shiv mandir

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra, 400051

The recharge from my PayTm wallet into IDFC Fasttag account for Rs.200 failed on 27th Dec 2017 and I raised a complaint (IDFC_SM_936) which still is not resolved and no one has any clue when it will be resolved. The money is still not credited either into my PayTm account or into my IDFC Fastag account. Everytime I reach out to the toll free number, the only update I get is, the back-end team is working on it and we cant tell you when will it be resolved. It is already a month now since this transaction is failed and there seems to be no clue as to what is happening...

IDFC Bank customer support has been notified about the posted complaint.

View replies

R

Ruchit Kotecha

from Ahmedabad, Gujarat

Mar 13, 2018

Respected sir
I have saving account in IDFC Bank Ahmedabad branch banker don’t accept my 10 rs coin and told me go to manager and he also refuse to accept the coin pls help

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

I have raised complaint regarding a recharge failure. I tried to recharge my fastag for 945 and the transaction got struck in payment gatway. Money got deducted from my icici bank but recharge not happened to idfc fastag. I have raised complaints idfc_pb_1530 and idfc_as_1342. This happened a month ago. Still idfc is not behaving responsible in spite of fill-ups. Please take the necessary action.

IDFC Bank customer support has been notified about the posted complaint.

View replies

H

hardik 1990

from Mumbai, Maharashtra

Mar 19, 2018

I have Money Transefer by Ulatra Cash app on Date-11.03.2018 but payment fail but Amount is Decued My Idfc Account
No Transfer Amount Trasation fail No relpay customer care Idfc My Amount
Debit but no Transfer so please check inforam Me
My Register mobile no -[protected]

Reply

I

IDFC Bank

from Mumbai, Maharashtra

Mar 20, 2018

Hi Hardik,

We apologize for the inconvenience caused. Please share your contact number and location details, we will be at it.

Regards,
IDFC BanK

Reply

V

vermaro

Oct 31, 2018

Hi, My fasttag for Vehicle HR55N7737 has been blacklisted for last 3 days i have raised a complaint 3 times regarding this issue in customer care no [protected] but still my issue is not resolved. please check ASAP my register contact number is [protected].Thanks

Reply

Helpful

4 other people found this review helpful

4 found this helpful

3 Comments

Post your Comment

Comment Guidelines

Address: Chennai, Tamil Nadu

I have taken personal loan from idfc bank, due to their system bug, intrest calculated twice and shown as over due amount when i have made part payment. Because of this issue opening principle amount increased around 10 thousands now. From the past 3 months i am contacting idfc customer care and contacting customer relationship manager, still the issue is not resolved even though i escalated to pno.

IDFC Bank customer support has been notified about the posted complaint.

Feb 02, 2018

Munihendra Gumma's response Hi,

This is Muni.
My loan no : [protected].

My phone no : [protected]

I wish to close my loan up to 40% to my loan amount.

Please i need to contact details for this, i need help from this.
Thank you!!

View replies

M

Munihendra Gumma

from Pune, Maharashtra

Feb 8, 2018

Hi,

This is Muni.
My loan no : [protected].

My phone no : [protected]

I wish to close my loan up to 40% to my loan amount.

Please i need to contact details for this, i need help from this.
Thank you!!

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi

Website: Idfcbank.com

I'm using a salary account in idfc bank ltd., and my query is that today around 11:33pm dated 09/12/2017 i'm not be able to to login my internet banking account for doing an emergency imps to my couleg and i have not received any prior notice from bank of his server maintenance activity. Its gives me wrose. Today, please help me to could we have file any complaint for it or bank will pay for my suffer.

IDFC Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 110059

The present mail is based our discussed conversation where rs. 800 has been deducted by you for unnecessary reasons and you also accept the same. But till now we have not reverse the amount in my account as you committed kindly take the necessary action and reverse my amount rs. 800 in my account (Related to unwanted transaction all documents i have).

IDFC Bank customer support has been notified about the posted complaint.

View replies

A

anikbaheti@7828

from Mundi, Madhya Pradesh

Dec 20, 2017

I have closing my account tommorow because your branch manager talking way is wrong...! B.M moh. Aklim misbehaviour to me
idfc bank
ifsc code :- idfb00414011

Reply

R

Revathi revs

from Bhubaneshwar, Odisha

Dec 28, 2017

Haven't received cash back of 250 which was promised on booking tickets using idfc debit card

Reply

A

Ankitabhatia20

Feb 1, 2018

Some called kay kay vohra has sent me an email asking for money. Account details are from your bank. Kindly look itno it on an urgent basis.
Account name : Mr K Shondharyo
Account number [protected]
Branch : Residency Road Chennai

complaint against unwanted transaction deduction. - Comment #2990998 - Image #0

Reply

S

Shri Radhe

from Delhi, Delhi

Feb 6, 2018

Dear Sir,
Maine apki branch me shakti acccount open karaya but jab maine apne account ki internet banking issue ki to isme apki branch ka IFSC Code hi nahi aa raha.Sir isse mujhe bahut problem ho rahi hai.
So Sir I request you ki statemt me ifsc code dalne ki kripa kare.

Reply

Helpful

Found this helpful?

4 Comments

Post your Comment

Comment Guidelines

Reminder 1

From: ramkumar [mailto:[protected]@gmail.com]
Sent: 13 november 2017 12:02
To: 'idfcbank etollservices'
Subject: amount detected multiple times in toll 115002_ka 03 mj 1131

I have travelled from bengaluru to shimoga on 10th november 2017.

In the toll 115002 they have charged me 4 times instead of 2 times.

Kindly arrange to refund the excess amount immediately.

This has become a big headache now, so many mistakes happening & we need to make so many follow ups to get back our money.

A proper system need to be put in place to avoid these mistakes & strict action should be taken against these toll centres.

This is a serious mental harassment for the commuters.

Kindly look in to this & do the needful immediately.

10/11/2017 07:22 10/11/2017 07:35 [protected]rp issuer debit transaction for toll fare[protected]rp - 115002 18.00 859.13
10/11/2017 07:49 10/11/2017 07:59 [protected] issuer debit transaction for toll fare - [protected] - 017001 75.00 784.13
10/11/2017 08:30 10/11/2017 08:32 [protected] issuer debit transaction for toll fare - [protected] - 017002 60.00 724.13
10/11/2017 07:00 10/11/2017 11:02 [protected]rp issuer debit transaction for toll fare[protected]rp - 115001 18.00 706.13
10/11/2017 16:46 10/11/2017 16:52 [protected] issuer debit transaction for toll fare - [protected] - 017002 30.00 676.13
10/11/2017 17:37 10/11/2017 17:50 [protected] issuer debit transaction for toll fare - [protected] - 017001 35.00 641.13
10/11/2017 18:46 10/11/2017 19:04 [protected]rp issuer debit transaction for toll fare[protected]rp - 115001 18.00 623.13
10/11/2017 18:14 10/11/2017 19:11 [protected]rp issuer debit transaction for toll fare[protected]rp - 115002 18.00 605.13
10/11/2017 18:14 11/11/2017 03:57 [protected]rp issuer debit transaction for toll fare[protected]rp - 115002 18.00 587.13
10/11/2017 18:14 12/11/2017 01:48 [protected]rp issuer debit transaction for toll fare[protected]rp - 115002 18.00 569.13

IDFC Bank customer support has been notified about the posted complaint.

Nov 16, 2017

Updated by Ramkumar Kuppusamy Reminder 5

In spite of several reminders, I don’t get any response.

It’s now more than 70 days & I’m still making a follow up for my money.

If you don’t pay me back my money, this will be considered as mental harassment & I will be forced to take legal route through consumer forum.

From: Ramkumar [mailto:[protected]@gmail.com]
Sent: 13 November 2017 11:45
To: 'IDFCBank etollservices'
Subject: RE: Error in Toll

Reminder 4

From: Ramkumar [mailto:[protected]@gmail.com]
Sent: 09 November 2017 12:24
To: 'IDFCBank etollservices'
Subject: RE: Error in Toll

Reminder 3

From: Ramkumar [mailto:[protected]@gmail.com]
Sent: 31 October 2017 10:04
To: 'IDFCBank etollservices'
Subject: RE: Error in Toll

Reminder 2

From: Ramkumar [mailto:[protected]@gmail.com]
Sent: 30 October 2017 12:40
To: 'IDFCBank etollservices'
Subject: RE: Error in Toll

Reminder 1

From: Ram [mailto:[protected]@sametha.in]
Sent: 21 October 2017 12:45
To: 'IDFCBank etollservices'
Subject: RE: Error in Toll

04/09/2017 15:53 04/09/2017 16:59 [protected] Issuer Debit Transaction for toll fare[protected] 300 -110 260 Credited to account on 09/10/2017 15:30

4th September 2017 @118002 debited Rs. 300 instead of Rs. 20 (returned back same day)

04/09/2017 08:53 Issuer Debit Transaction for toll fare[protected] 04/09/[protected].00 280.00
04/09/2017 15:53 Issuer Debit Transaction for toll fare[protected] 04/09/[protected].00 -110.00

In this toll one way is Rs. 40 & multiple entry is Rs. 60. Hence for return journey they should deduct only Rs. 20 as I mentioned above.

But they deducted Rs. 40 for the return journey also & Instead of crediting Rs. 280 they credited back only Rs. 260.

Kindly arrange to credit back the difference Rs. 20 immediately.

Thanks & Regards
Ram
[protected]

From: Ramkumar [mailto:[protected]@gmail.com]
Sent: 19 October 2017 18:31
To: 'IDFCBank etollservices'
Subject: RE: Error in Toll

Kindly update regarding the complaint D - IDFC_AC_637
1. On 2nd of September 2017, I crossed Attibelle toll & gate didn't open.
o The person in the toll asked me to pay which I did & took the receipt (please find attached the same for your reference).
o But later on I received a message that Rs. 25 is debited from my account - refer statement.

Thanks & Regards
Ram

From: IDFCBank etollservices [mailto:[protected]@IDFCBANK.COM]
Sent: 19 October 2017 11:00
To: [protected]@gmail.com
Cc: IDFCBank etollservices
Subject: Error in Toll

Dear Sir,

With respect to the attached email, we would like to inform you that, chargeback against all your disputed transactions has been successfully posted to your FASTag Account. Below are the list of disputed transactions along with the Remarks. Please check and confirm.

We value your relationship with IDFC FASTag and are committed to providing you with the highest level of service. If you have any further questions or comments regarding this matter, please feel free to contact us.

Transaction Date Value Date Transaction Ref No. Transaction Type Debit Amount (Rs) Balance (Rs) Amount To Be Refunded IDFC Remarks
02/09/2017 09:55 02/09/2017 10:03 [protected] Issuer Debit Transaction for toll fare - [protected] - 032001 75 170 5 Rejected as the deduction was proper.
02/09/2017 10:27 02/09/2017 10:47 [protected] Issuer Debit Transaction for toll fare - [protected] - 169001 90 80 5 Rejected as the deduction was proper.
02/09/2017 12:50 02/09/2017 13:15 0010001709021315005712 Issuer Debit Transaction for toll fare - 0010001709021315005712 - 035002 25 555 25 Credited to account on 09/10/2017 15:30
04/09/2017 07:37 04/09/2017 08:39 [protected] Issuer Debit Transaction for toll fare[protected] 235 320 195 Credited to account on 09/10/2017 15:30
04/09/2017 15:53 04/09/2017 16:59 [protected] Issuer Debit Transaction for toll fare[protected] 300 -110 260 Credited to account on 09/10/2017 15:30
06/09/2017 15:30 06/09/2017 16:39 [protected] Issuer Debit Transaction for toll fare[protected] 225 570 185 Credited to account on 21/09/2017 19:04
09/09/2017 10:14 09/09/2017 11:59 [protected] Issuer Debit Transaction for toll fare[protected] 225 250 185 Credited to account on 28/09/2017 12:40
09/09/2017 11:05 09/09/2017 12:18 [protected] Issuer Debit Transaction for toll fare[protected] 235 15 195 Credited to account on 28/09/2017 12:40

Regards,
IDFC Bank FASTag Helpdesk
Toll Free – [protected]

Please find below details of amount credited back to my account

21.09.2017 - Rs. 185
28.09.2017 - Rs. 185
28.09.2017 - Rs. 195
09.10.2017 - Rs. 25
09.10.2017 - Rs. 195
09.10.2017 - Rs. 260
[protected]
Total - Rs. 1045

Out of Rs. 1075 I got only Rs. 1045. Kindly arrange to credit back Rs. 30 immediately.

Out of Rs. 1075 to be refunded as per below details

Kindly do the needful immediately.
2nd September 2017 @ 032001 debited Rs. 75 instead of Rs. 70
2nd September 2017 @ 169001 debited Rs. 90 instead of Rs. 85
4th September 2017 @ 128001 debited Rs. 235 instead of Rs. 40
4th September 2017 @118002 debited Rs. 300 instead of Rs. 20 (returned back same day)
6th September 2017 @118002 debited Rs. 225 instead of Rs. 40
9th September 2017 @ 118002 debited Rs. 225 instead of Rs. 40
9th September 2017 @ 118001 debited Rs. 235 instead of Rs. 40
Instead of deducting Rs. 335 (which is actual Charges) I have been deducted Rs. 1385, excess of Rs. 1050
Additional Rs. 25 paid in Attibelle toll which was registered against complaint # D - IDFC_AC_637
Kindly request you to credit back Rs. 1075 the excess amount deducted from me immediately to my account.

Regards
Ram

From: Ramkumar [mailto:[protected]@gmail.com]
Sent: 09 October 2017 22:03
To: 'IDFCBank etollservices'
Subject: RE: Error in Toll

I’m yet to receive another Rs. 30.

Kindly let me know when this will be credited to my account.

Thanks & Regards
Ram

From: Ramkumar [mailto:[protected]@gmail.com]
Sent: 08 October 2017 10:58
To: 'IDFCBank etollservices'
Subject: RE: Error in Toll

Reminder 1

Regards
Ram

From: Ramkumar [mailto:[protected]@gmail.com]
Sent: 06 October 2017 14:58
To: 'IDFCBank etollservices'
Subject: RE: Error in Toll

Out of Rs. 1075 to be refunded as per below details
2nd September 2017 @ 032001 debited Rs. 75 instead of Rs. 70
2nd September 2017 @ 169001 debited Rs. 90 instead of Rs. 85
4th September 2017 @ 128001 debited Rs. 235 instead of Rs. 40
4th September 2017 @118002 debited Rs. 300 instead of Rs. 20 (returned back same day)
6th September 2017 @118002 debited Rs. 225 instead of Rs. 40
9th September 2017 @ 118002 debited Rs. 225 instead of Rs. 40
9th September 2017 @ 118001 debited Rs. 235 instead of Rs. 40
Instead of deducting Rs. 335 (which is actual Charges) I have been deducted Rs. 1385, excess of Rs. 1050
Additional Rs. 25 paid in Attibelle toll which was registered against complaint # D - IDFC_AC_637
Kindly request you to credit back Rs. 1075 the excess amount deducted from me immediately to my account.
I got refunded only Rs. 565 so far. I’m yet to receive balance Rs. 510.

Kindly arrange to credit back this amount immediately without any further delay.

Also I would like to know the action taken against the Toll people for this mistake & giving me so much mental harassment.

Look forward for your reply & action.

Thanks & Regards
Ram

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: www.idfcbank.com

Dear sir/ma'am,

Need your help to resolve the issue. I have complained many times. No problem is resolving complaint number closed. I had transferred money on the exact account. Your team is saying that you transferred money to the wrong account. If the money has been lost, why money was transferred with the ifsc code and name. If ifsc code is not matched, how can money be transferred from branch location? I will request you please return my balance, please.

Please find the below account details.

Name yaduveer singh
Customer id : [protected]
Account no : [protected]

Regards
Yaduveer singh

IDFC Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 635109

Website: etoll.idfcbank.com/dimtsportal

Problem 1 :
There was a wrong deduction of toll charge on my fasttag of rs 550 instead of rs 85 on 3rd of september. This was immediately reported to idfc, i have wrote email to their customer care head, regional nodal officer too.

Till date i receive only email stating "we are looking into this issue, give us sometime". There is no resolution provided.

Problem 2 :
I did try to recharge my idfc fasttag account on sep 15 2017 for rs 800. An amount of 800+service charge for upi was debited from my bank account but the transaction failed. My idfc account is not loaded with the amount. I have reached out to the idfc customer care immediately and since then i'm following up with them and till date there is no solution provided. I have wrote email to their customer care head, regional nodal officer too.

I just get email stating "we are looking into this issue, give us sometime".

Problem 3 :
There is also a 7.5% cashback for transactions done with fastag which is also not credited since i joined idfc fastag in august. I have reported this issue as well to their, customer care center, customer care head, regional nodal officer too.

I just get email stating "we are looking into this issue, give us sometime".

For all the listed above problems i'm following up every week, since my purchase of the tag i didn't have any pleasant experience with them. Which started with a problematic login credentials.

IDFC Bank customer support has been notified about the posted complaint.

View replies

G

Gatikrushna Singh

from Noida, Uttar Pradesh

Oct 31, 2017

Hi Sir
I self Gatikrushna Singh from New delhi. I am opened a online zero saving account before one month but now complete my KYC and debit card despatch .customer care did not give sufficient answer says wait.
Please enquiry it properly and suggest me.
Gatikrushna Singh
[protected]

Reply

Helpful

1 other people found this review helpful

1 found this helpful

1 Comment

Post your Comment

Comment Guidelines

Address: Chennai, Tamil Nadu, 600092

I applied for personal loan in idfc bank, submitted all the required documents. Loan team informed me by last friday 13-oct-2017 it would be credited but later came to know they have done some mistake in the interest % and it got delayed. Again they promised the changes has been done and would be credited by this saturday 21-oct-2017. Now they inform it would take another two days which is not acceptable.

Loan application number :[protected]

IDFC Bank customer support has been notified about the posted complaint.

View replies

J

Jayant Minnu

from Mumbai, Maharashtra

Nov 15, 2017

PNR [protected] ticket cancelled, Amt 1625 will be refunded in your a/c with in 3-4 days. Please check your account/instrument from which this tkt was booked.
But there I am waiting for that from 4_5 days.and as I know that it's too much time taking by your side.. plese solve this soon other wise it will be make me violence... Please

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra, 400 051

Website: www.idfcbank.com

I have submitted a cheque over 10 days ago and it has not cleared yet. The bank says it will clear today, everyday but it never gets cleared. The amount is big over 2 lac, so i am worried now.

Customer care doesn't help. I also went to bank several times and that doesn't help either as they also say that it will come back today and it never does. I am going through great losses because of this delay.

Please help me get my cheque cleared.

My name is sagar vashisht. I am from delhi.

IDFC Bank customer support has been notified about the posted complaint.

View replies

V

Vinoth Virat

from Bengaluru, Karnataka

Nov 13, 2017

Amount debited from account need clarification

cheque not cleared after 10 days - Comment #2915598 - Image #0

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

My wife got a fraud call on 29th sep, stating as sbi bank and transferred her credit card balance of 60, 000 to paytm fraud account. We have contacted paytm and they have given that rs.55, 000 was sent to idfc bank account number: [protected] with ifsc code:idfb0020101. With the following transaction ids

Banktxnid :[protected] rs.4943.87
Banktxnid :[protected] rs.5149.86
Banktxnid :[protected] rs.5149.86
Banktxnid :[protected] rs.4737.87
Banktxnid :[protected] rs.4943.56
Banktxnid :[protected] rs.4943.87
Banktxnid :[protected] rs.5046.86
Banktxnid :[protected] rs.5046.86
Banktxnid :[protected] rs.5149.74
Banktxnid :[protected] rs.5149.86
Banktxnid :[protected] rs.4634.87

Kindly investigate and return the account.

IDFC Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 560008

Hi team,

Am a idfc acc holder, on 23rd of aug 2017 i made a transaction to my frnd who is using icici but amount to some other acc in icici, so need to get back that amount...
Here find the details

My acc no:[protected] (Idfc)
My frnd acc no:[protected]Icici)

But by mistake the amount of rs.1000 transferred to the below mentioned acc no.
Acc no:[protected]

My no [protected]. Plz cal me asap

Hoping for a positive response from ur team

Regards,
Murugan

Nov 28, 2017

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Oct 12, 2017

Updated by Muruga Abi Hi team,,

Am a idfc acc holder..
I made a transaction on 23th of august'17 to my friend who is using icici but by mistake amount transferred to a wrong acc so kindly need help from u guys on this...

My account:[protected]
My frnd acc:[protected]
But the amount has been transferred to below mentioned acc no, so need a refund on this..

Acc no:[protected]
Kindly chk with the acc holder and refund the money back...
Regards,
Murugan r

Verified Support

Oct 12, 2017

ICICI Bank Customer Care's response Dear Muruga R,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4ibdo) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

IDFC Bank Complaints & Reviews

File a complaint to IDFC Bank

IDFC Bank reviews & complaints page 59

cash not withdraw to atm but deducted to my account 4000/-

Post your Comment

non receipt of dividend

Post your Comment

pos refund.. transaction failure

Post your Comment

unnecessary money deduction

Post your Comment

complaint

Post your Comment

respect & time table of office

Post your Comment

selecting premises of bank branches

Post your Comment

mutual funds

Post your Comment

fastag

Post your Comment

idfc fastag recharge issue

Post your Comment

personal loan issue

Post your Comment

not login on internet banking or mobile banking and not found any prior notice of server maintenance activity

Post your Comment

complaint against unwanted transaction deduction.

Post your Comment

amount detected multiple times in toll 115002_ka 03 mj 1131

Post your Comment

amount still not credited in account [#140569

Post your Comment

idfc fastag - worst service.

Post your Comment

personal loan- wrong promise

Post your Comment

cheque not cleared after 10 days

Post your Comment

idfc bank fraud account

Post your Comment

balance dispute

Post your Comment

Related businesses