IDFC Bank Complaints & Reviews

Dear sir or madam before 10 days one o[censored]r customer gave me cheque of rs 40000 which is bounced and on that cheque branch was bandra naman chambers, i went to that branch also i have shown cheque also which is bounced but one of your staff told me that we cant give details of customer so please requesting you give me detail because on cheque it is not small amount.
Please do the needfull

Dear team

To,

Idfc head offce,

Subject:

Idfc chengalpattu branch (Grama vidiyal)

All staffs working from morning 5.30 am to evening 6.30 pm. It seems like very danger. Girls itself working 13 hours in this bank at chengalpattu branch,.. There is no response from the hr and management. They are treating the staffs very bad. Official timing as mentioned is 10 am to 4 pm.. But they are working without head office knowledge. Poor management.. My sister in law working with your team.., how can a girl working 13 hrs in a day.. Please treat this matter as serious and sortout at earliest. Waiting for your valuable support. Michael.[protected]

Dear sir,

i have paid rs 500/- and rs 1000/- through on line for my fastag recharge on 22.08.2018 with payment id is mojo 8822005N10731645 and mojo 8822005N10731402 respectively. so far its not updated and while crossing toll gate they are not responding.

please update my amount in my fastag account (or) refund to my bank.

this is for your information and immediate action please. somany time called to customer[protected] but no response.

I had opened a saving account in idfc bank through online mode. During a camp organized by idfc bank I was told that officials will visit your home for verification of documents. Since that day neither any message was received by me or no bank official visited me. My email was bombarded with unnecessary loan related emails from bank but none mentioning urgent Kyc updation required. I had a term deposit, recurring deposit from that account. Suddenly one day my account is closed without any prior intimation from bank. It is clear guidelines of rbi that customer is to be informed 6months prior to closure of account. When I visited branch officials of sector 18branch they refuse to accept any responsibility. They suddenly closed my account and couriered the dd in my name to my permanent address without informing me. It's clear violation of customer rights.

I have withdrawn money 4000 rs from sbi bank atm (From colaba area, opp. To sc bank as i don't have sbi bank account how will i check?) my money got debited but i did not received the cash. Please check with the bank n credit my money as soon as possible.
Please let me know what should be done now will my money be credited? Please check with the atm and get back to me at the earliest

I have withdrawn money 1500 rs from rbl bank atm (From newpanvel area, rbl bank as i don't have rbl bank account how will i check?) my money got debited but i did not received the cash. Please check with the bank n credit my money as soon as possible.
Please let me know what should be done now will my money be credited? Please check with the atm and get back to me at the earliest

My request is to stop receiving otp massage. I was left the job last 4 mth. After that they also using my login. That's why i received otp massages.
Daily i received 7 to 8 massages of otp. I am really fed up of this massages which is received.

I request you to please take action of this complaint.

I was already complaint against this issue but customer care also can't resolve such problem.

Dear Sirs,

I have done the one transaction 10000 amount on indusind bank ATM address : near metro hospital ATM . after the transaction i left the ATM with click cancel button and i have going to out call but sudden i have received 3 massage 2 massage with wrong pin & one massage 10000 amount (timing 7:37)debited on my account and correct balance on 43373.61 amount on my account .

i have call to customer care he told me 2 ATM address is showing on your transaction one is noida & 2nd ATM address showing on GHZ how is possible two transaction with different address . your agent is saying bank is not reliable on such incident .

I need your urgent support .

my cont Number : [protected]

email id rajiv.[protected]@idfcbank.com, bipin.[protected]@idfcbank.com head.[protected]@idfcbank.com

[protected]


Regards

Devendra

[protected]

Dear,
Sir/mam
I am princy
29/05/2018 i am withdrew wazirpur, delhi in kotak bank atm withdrew 4000 rupees. Transaction is completed but cash not be withdrew to atm.
My request no-1726316
My customer id: [protected], is connaught place branch, delhi.
Asap solve my problem otherwise i will take legal action
Statement attached below:

To,
Mr. Nadeem Ahmad,
Corporate Registry,
Karvy Computersgare Pvt. Ltd.,
Unit: IDFC Bank Ltd. – Infra Bond Tranche 1/2011
Karvy Selenium, Tower B, Plot 31-32,
Gachibowli, Financial District, Nanakramguda,
Serilingampalli,
Hyderabad – 500 032.

Dear Sir,
SUB: Non Receipt of dividend for December 2015,
REF: Folio No.: IDD0036315
With reference to the above and our various mails exchanged in this regard, we have to state as below:
1. The story starts from December 2015 wherein you had sent us a letter dated[protected] informing us about noting of our bank account which was wrong. We had immediately, on receipt of the letter, informed you about the incorrectness of our bank account details on[protected],
2. Communication continued with single version from our end of incorrect bank details for dividend of Dec’15 and from your end you continued to state that the dividend has been credited to a bank account in State Bank of India which has never been my account and I have been continuously communicating the same again and again,
3. Subsequently, without any intimation to us, you seemed to have corrected our bank details after we sent you the required documents and I did receive my dividend for Dec 2016 in my account with Bank of Baroda. That means now you have my correct bank details,
4. I had then sent you number of reminders for transferring my dividend of Rs. 1800/- to my correct bank account with Bank of Baroda, but all in vain. No response from your end in this regard,
5. We are in receipt of another mail from you dated[protected]Ref: nad/STAT/IDFD/126995/8294351) which says that an amount of Rs. 1800/- has been transferred to our account. BUT NO SUCH AMOUNT HAS BEEN CREDITED TO OUR ACCOUNT. Seems you have again either made a mistake in our account. you have also not mentioned in which account and on what date the transfer has been made,
6. In spite of all such reminders, communications you do not seem to be serious in paying our dues and misguiding by replying ambiguously,
7. From our records we find that one dividend of Dec 2015 has not been received by us. prior and subsequent dividend have been received which shows that you do have our correct account details but have not taken any pain to rectify your mistake of transferring amount to a wrong account, an account not belonging to us,
Considering all the above facts, it is now necessary for us to reconcile your records with that of ours. Kindly send us details of dividend paid to us since beginning and also to which account and on what date such amount was transferred. We are still of the opinion that if you give a serious attention to our complaint, you will find the wrong at your end and then we expect you to kindly transfer us our dues along with interest for the delayed period with proper intimation to us. Failing any prompt and corrective action shall force us to take the matter to appropriate authority for getting justice which please note.
Thanking you in anticipation,
Yours truly
(Arun Vaid)
Place: Indore

The transaction was unsuccessful as there was error in the machine, have contacted the bank... They have raised the issue and given assurance that the money is safe and would be reverted back in 48 hours to 5 days... But have not got a refund of the same.. The waiting period has gone to 7 days... But as we are to make a overseas travel i wish to make a refund application

Informed bank people that i don't need debit card and cheque book during verification. But bank employee even after informing they issued cheque book and debit card. But i refused to accept since i personally called bank employee and informed as i don't want. Even i filled the same in application form during verification.
But money has been deducted from my account for these process.
When it is intimated in advance as there is no requirement, why bank people sent these and deducted money from my account.
Since this is fraud action taken by bank to get money, could you please revert back the amount which is deducted for these process.

Date of the incident : 5th apr 2018
Dear
Airtel /airtel money wallet/bank

I am debashis pattanaik. My concern is that i had a transaction on (5thapr2018) in airtel money (Airtel app). So my concern is simple, i did try to add rs.448.00 in to my airtel wallet through my idfc debit card. After transaction failed why my rs 448.00 deducted from my bank account, please idfc answer me. Why you doing this type of bad things with us. I am very unsatisfied with your service.
.
When i contacted to airtel money customer care they said me please wait for 5 working days. And said contact to idfc bank. But when i contact to idfc they told many things, some time idfc bank diverted to airtel wallet sometime, airtel wallet dirverted to idfc bank.
Im fool now. What i do.
After long time idfc bank told me to wait for 16 working days, and also told me to submit dispute form im also submitted.
Please take a immidiate action to idfc bank.

-please refund my amount (Rs.448.00) fast.
Below are the details of my account :-
Reg no : [protected] (Airtel money account)
Amount : rs.448.00
Through payment : debit card (Idfc bank)
Transaction id : [protected] (By airtel)
Transaction id :
Pos-visa/airtelmoney/[protected]Idfc bank)

Bank details :
Registration number :[protected]
Debashis pattanaik
Ranjita pattanaik : mother's name

In case you want to get in touch with me please email at [protected]@gmail.com

Regards
Debashis pattanaik

Idfc bank fort branch is a worst branch in whole mumbai they don't have any sense of talking to people they don't have any respect for customers they don't have any sense of talking to girls they make fun of office timings ek customer k piche aise latu hote hai ki woh customer k alawa aur koi hai hi nhi specialy colaba wali customer idfc bank fort branch wale ko pataa hai colaba me konsi customer hai mere bhai ko taklif deti hai usse woh sab kam karwati joh bank walo ka kaam hai hi nhi ghar kaam karwati i want that

Dear all,
This should be an eye opener for you people as you are on an expansion mode. Recently we came across one case in selecting a branch for your bank in wakad, pune.
The location is pathetic,
The location chosen has been rejected by many mncs

This is a genuine case of sheer negligence, * milibhagat without which nobody in this industry would do that.
It is a waste of bank money. I am sure the persons working are not working in the interest of the bank and are working for themselves, they change their jobs and leave their previous employers in loss.
I am sure they must have done the same in other locations,

Please review the above, find out the truth.

I have deposited an amount of Rs 10, 000 under mutual funds scheme on March 2, 2012. As the scheme said, after 5 years I would get the amount back along with its interest. No bond has been obtained from the company. As it has been 5 years I would like to know about the status of my application. (Name: Sreekala T G ; Applctn no:[protected]
Im attaching alongwith the receipt I obtained during deposit.

The recharge from my PayTm wallet into IDFC Fasttag account for Rs.200 failed on 27th Dec 2017 and I raised a complaint (IDFC_SM_936) which still is not resolved and no one has any clue when it will be resolved. The money is still not credited either into my PayTm account or into my IDFC Fastag account. Everytime I reach out to the toll free number, the only update I get is, the back-end team is working on it and we cant tell you when will it be resolved. It is already a month now since this transaction is failed and there seems to be no clue as to what is happening...

I have raised complaint regarding a recharge failure. I tried to recharge my fastag for 945 and the transaction got struck in payment gatway. Money got deducted from my icici bank but recharge not happened to idfc fastag. I have raised complaints idfc_pb_1530 and idfc_as_1342. This happened a month ago. Still idfc is not behaving responsible in spite of fill-ups. Please take the necessary action.

I have taken personal loan from idfc bank, due to their system bug, intrest calculated twice and shown as over due amount when i have made part payment. Because of this issue opening principle amount increased around 10 thousands now. From the past 3 months i am contacting idfc customer care and contacting customer relationship manager, still the issue is not resolved even though i escalated to pno.

I'm using a salary account in idfc bank ltd., and my query is that today around 11:33pm dated 09/12/2017 i'm not be able to to login my internet banking account for doing an emergency imps to my couleg and i have not received any prior notice from bank of his server maintenance activity. Its gives me wrose. Today, please help me to could we have file any complaint for it or bank will pay for my suffer.