IFB Industries Complaints & Reviews

I bought IFB refrigerator with bottom freezer on 3rd August 2015, on 25th July 2017 we called IFB complaint section that refigerator is not working. So they sent one person who couldn't solve the problem but did some wrong connection and electricity of whole house went as it got tripped, he got scared and left. Next day another person came and said now the compressor has gone and needs replacement and he will call back. After few days he...

We have purchased a fully automatic washing machine having model no tl-sdg9.5 kg aqua ifb wm from m/s vision marketing bathinda-151001 vide their invoice no 120 dated 22.05.2018. The supplied machine is defective one. We have lodged the 3-4 times complaint for the defective piece. Every time your service engineer visits and do the needful. One time he has replaced the shockers of the machine. But after 2-3 days when we wash the cloths again...

I bought a washing machine on 13/4/2013 After completion of it's warranty period it's door lock was replaced .Within no time there was a loud noise and heavy jerking in the machine while it was working.Again I registered a complaint in the customer care n they came n replaced the drum.For that itself I have to contact the service centre many times.The next time when I used the machine the same problem continues.Being a bank employee it's...

I have been using ifb washing machine for 9 years.right now the service went degraded.no skilled technicians to satisfy a customer.today i have decided to purchase another product because o[censored]nskilled technicians and their service centers.i made complaints but no response.so please be cautious when you have any intention to turn to ifb products....

Hi,

I am a new customer of ifb. After one month of purchase, my so called inverter ac stopped working. I registered a complaint on 21 june, 2018 4:30 pm. The technician took more than 24 hours to visit my place which was also after doing multiple follow ups. Finally he visited my place on 22 june, 2018 around 7:30 pm and after doing his entire analysis, he suggested one of the part has to be replaced and franchise where he...

I recently purchased front loader washing machine as dated on 21st june 2018, from your authorized reputed dealer 'music india"(5-6 doctor house, halar road, valsad, 396001 - gujarat. Paying cash (Challan no: 2238) and taking the delivery of washing machine. As guided by dealer in 24 hours authorized technician from ifb would install it. Opening the box for the first time by the technician it was found that the washing machine was damaged...

Ticket no [protected]

Hav already told engineer and customer care center that my electrical cord of washing machine is faulty, but engineer visit my residence without cord and told me that there is fault in wire and charge rs 590 for service which i know

The worst part he is not able to replace the wire for last 8 days on the pretext that part not avbl, which i think my local electrician can do in 10 mins
br...

In continuous to my previous complaint, I was assured to get permanent solution. Technician visited after 3 days, he just cleaned the part and started the machine. Next day again I faced the same problem. Even after assurance from IFB team I’m not getting proper service. Most of the time machine is out of order which is very sad situation for me....

The machine keeps displacing from it's position while operating and over time has increased making loud noises especially while spinning. We complained twice about it and the service agent did not help at all. The second time, the assigned person did not even show up and does not pick up the call at all...

I have purchased a washing machine of ifb wm senator sx aqua (8kg) on 07.09.2014 with the warranty of 4 years from vijay sales, prabhadvevi.

The machine is out of order for last 6 days and the complaint was lodged. Unfortunately one technician came, but was unable to repair it as he seemed unqualified to repair it. Same day again a complaint was lodged, but no one has come so far, in spite of my calling ifb goa's office and...

I have given a complaint on 09 - june - 2018 to change the damper rods of my washing machine (Model no aw60-205t). Tech guy (His mobile no[protected] comes next day inspects it and said will bring the part within two days but it has been 2 weeks and i have given no of complaints but still no response from the technician's, this thing i have also faced last year i had to call them 10 times to get repaired my washing machine, ifb products...

We have bought teo ac's from cool zone visakhapatnam. It has been 8 months and not even 1 out 3 free servicing was done. Now after post repetitive calls to ifb customer service the service is still not done. I spoke to cool zone ifb dealer visakahapatnam who aftet i called and gave the ticket number said they have the details and will send technician.

Why should we call ifb customer service multiple time. Whi cant the vizag...

Ifb asked rs. 6012 for free service of 2 years under amc. When my washing machine was under problem (Machine not taking powder and drum not rotating), i called ifb and the ifb employee came and told that you filter is in the problem. The filter will not cover under free service. The ifb service person told that for the single coil, you have to pay rs. 1850 and double coil, you have to pay rs. 3700.
I paid rs. 1850 to change the filter....

I've got an ifb senator 6kg washing machine which is 10years old i complained two times stating that the clothes aren't dried and 2 service man came and checked the washing machine, and opened a tube and a filter tray in the bottom left of the machine in the front and said that i can't identify any other major defects and left, but the problem is still not resolved and the clothes aren't still drying and some water still remains after removing...

My name is ajeet kumar and using ifb washing machine for long time. My machine is covered under amc which is valid til sep'18. Since past few month i am facing same issue time and again. When i start machine it trips electricity. This is 4th time i am facing this issue. First time they said issue is with motor and replaced motor after paying conveyance charges. After few days again i faced same issue that time i was asked to change machine...

I have emailed my below complaint to [protected]@ifbglobal.com on 17th june'18.

I called the service supervisor today and per him the part is still in transit and eta is 22nd june. Last week i was told that part has come but technician was on leave now they changed their answer. I just hope that they are not intentionally delaying it as i have raised the complaint.

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Hi,

I have ifb...

Sub.: Complaint about defective working of washing machine

I purchased IFB 6.5 kg Fully-Automatic Front Loading Washing Machine (Senorita Aqua SX, Silver) S.NO 012 [protected] Dated 14.04.2017 your authorize showroom dealership shop Nidhi SALES 10/11, Muslim Bording Market Nr. Bus stand Visnagar 384315, Nidhi sale Ower name :- Patel RAVI mobile no [protected], Office T.No.[protected].
Till dated washing machining...

Sir,
I am trying my best to stay polite here though most annoyed.Its been just 1 year (31/03/2017)since i bought AC of IFB brand from vasanth and co show room tuticorin but writing complaint for the umpteenth no of times saying AC is making this problem that problem..kindly check ur records for the details..though we ve received service after every complaints, the malfunction of the AC is just relentless..kindly change the new unit...

I purchased an automatic washing machine 7kgs 4 days back and i called for demo. They are so rude and liars, their executive told us double prices for the pipes, trolley (Accessories of washing machine). When i enquired in the company they were at half prices and i felt bad. And as we did not purchase from him, he refused to come. Then again i was facing some issues in the machine, i called customer care, and their executive misbehaved so...

I bought ifb washing machin 8.5 kg automatic in 2017 april/may since a year i have complaint 10 times to electronic shop where i purchased. Frm bagalkot (Karnatakata) and i spoke with nearest dealer also nobody is responding. I am fed up of this worst product. I am expecting you to solve my complaint or exchange it. Many times dealers told us false statements. M requsting to ur reputed company do as early as possible...