IFB Industries Complaints & Reviews

My complaint to ifb customer care.
Vide ticket no.
[protected]. Number of calls to
Jammu service center
[protected]
[protected] as well as
Technician mr. Ajay for dressage of my complaint.
No. Of visit only one.
Period of complaint more than two weeks.
Lastly closed as per their message from [protected] without any redressal. Nothing has been concluded till date &complaint closed...

Redressal of my complaint registered with customer care under ticket no. [protected]. Number of calls for with jammu service centre on cell no. [protected],[protected] as well as with technician mr. Ajay
(Cell no. [protected]) but nothing has been concluded till date after lapse of more than two weeks.
Two days back i have received from phone no. [protected] with remarks as under:-
Tkt [protected] was requested for cancellation...

Name: karthick t.
Mobile : [protected]
Ac : ifb 1.5ton
Purchase date: 18-april-2017
Location : ifb point, chengalpet.

I have purchase ifc ac on 18-april-2017 in ifb point, chengalpet. First free service is done on after four months (August).

After that when i raised for second free service for 3 times, people not coming for service and they closed the request as "resolved" without any...

Dear sir,
I had purchased this ifb washing machine last year in april and is still in warranty period. Since last three months i am facing lot of problem with the machine as machine is not working properly. The engineers from service centre visited lot many time but they are not able to resolve the issue and every 5-10 days the same problem is arising again. I had requested for a replacement of the same as it is already three months...

I lodged a complaint for servicing my out of order elina dx 505 kgfront load washing machine on 27/04/2018 my complaint is not yet resolved although 7 day's elapsed and your technician came on 30/04/2018. He told me that the motor is to be replaced but till date my machine is not serviced. I think your customer service is of very bad quality. You have charged 590 as inspection charges...

I am loyal customer of IFB since its presence in India. Now am having 3products of IFB. Till 1year back service was very good, but now my comp. Pending from 1month.. The Head of service in Mumbai Rupesh &Rahul Agnihotri, are useless, they are not picking cust phone for full day. I have made 20 calles to each. so how the Frenchie's will give service. The Frenchie's also knows that the principal's manager are sleeping they had upper hand to...

We purchased a new ifb washing machine front load model diva aqua sx 6kg from the dealer m/s oxygen the digital shop, pattom, thiruvananthapuram. Tax invoice number - ri/ptm/1072 date:[protected]. After installation by company personnel mr. Vishnu (Mob nu-[protected]) when the inlet tap is connected, the inlet water started leaking from the internal parts of the machine. The service personnel informed us that some internal pipe is not fitted...

The ifb front load washing machine is under warranty which was purchased 3 years ago. Suddenly machine stopped working. We have raised complaint with ifb centre rajahmundry and their representative attended on 26.4.2018. The representative said the drum got damaged and needs replacement and since it is under warranty drum will be replaced at free of cost which would take 1 week time. It is almost 2 weeks passed now and they are saying drums...

My complain no. Is [protected]. It is not resolving. I am very disappointed with service. I will Never suggest anyone to buy it product. 3rd class service. Lots of time we have called in customer care but they assure us his service engineer will reach on so date but no one come on that period of time. I am really fedup with IFB. I have also ac of LG his service was awesome. They resolve problem in 48 hours. Please take it seriously and try...

The Microwave model (CS30) which I bought on Apr 2016 got rust all over the outside wall. Complained to IFB customer care, then there technician visited and informed like it is out side warranty so they will not replace the body. Actually forming rust happened after completing 1 year. I compelled technician to replace this without any cost as it is manufacturing defect. I know some reputed companies are doing replacement after warranty period...

The washing machine was running good and it was under warranty and the ifb sent a service guy for regular routine 3 month check up and the service guy said that the drum is not working properly and u need to change it and also since the machine is under warranty u need not pay any charges. We accepted it said him to change it but he said that he doesn't have the spare now he will change it in a week or so and he went. And he came the following...

I purchased an ifb washing machine model elena aqua vx on sep 2017. One service guy came for installation named vr laxman, ambattur chennai. During installation he didn't mention anything about attaching a filter. On april 2018 my washing machine got repaired and didn't drain water from machine so we raised a complaint. We had 4 years warranty card. The same guy named vr laxman came to look into the issue. He told us u need to pay rs 5000...

Dear team,

Ifb washing machine is showing error ac lo again,

I am facing this issue again, i have already raised a ticket for this on 28th april and also again 3rd may, but no one still visited to fix the problem.

Please solve it as soon as possible

Model : ifb tl-sdr 6.5kg aqua, top loading

Mobile no : [protected]
Ticket no,
Dear team,
br...

I brought ifb washing machine on 1st march 2018 of model of elite plus sx in bajaj showroom which is located in srujana mall form kphb-6th phase and i requested to deliver on 12th march 2018. But it got delivered on 15th march 2018. However technician comes for demo and installation on 20th march 2018 and ask me to buy additional items for extra money. Some things we brought and some things we thought to buy after a week. Finally after some...

I am having ifb split a/c which is 3-4 year old. And facing some gas leakage issue. I lodge complaint on 22.04.2018 for repair but no body attended the complaint even after reminders. Again on 27.04.2018 complaint was lodged and ticket no. [protected] was issued.

Till date no body has attended the complaint everyday some one calls us and assures us that call will be attended tomarrow. (Which tomarrow-i do not know) calls coming...

I have got amc of my washing machine done on 21st feb 2018.
On 20th april 2018, i contacted ifb customer support with noise problem ticket id #created: [protected].
Technician visited after four days, first of all and then replaced pcb. When i ran machine again, it started giving more noise.
Technician closed the ticket on 27th may 2018 and denied to come for service again, saying that there is bearing problem, andbr...

I have purchased ifb top loading washmine (Tl rdw 6.5 kg) on jan 2016 with two year warranty. But suddenly machine is not working. I have called service person, checked that machine, told that power board problem. I asked them to check the board and confirm. I have one question to ifb, why these type of problem arrives after warrenty period. Within 2 1/2 year i have faced board problem then why i need to purchase ifb product? Kindly resolve...

Hi Team,

I have paid AMC OF amount 6500 for 2 YEARS and after one month my washing machine was repaired .

I have logged complaint 2 months back, but no service engineer came to my location to repair the machine .

saying all ### reason like mobile not reachable, no technical engineer available ..

called to IFB service team simply taking call log but no action from them .

its...

Hi... I'm using senorita sx 6kg 1000 rpm washing machine. Today my machine was not running i have booked complaint and technician visited and told us replace pcb board but he told the cost is 8000. Pls let me know the exact price... Hope pcb cost would be around 5000 not more than that.in all forums i have seen senorita model having same problem.. Pls support price at the earliest...

Our ifb washing machine is not working. We have given complaint 5 days back. But they didn't contact us or not sent technician. Worst service.
Frequent repairs. Last month we had some issue with washing machine drum. With in 20 days we got some other issue with washing machine. Washing machine lights are keep on blinking. None of the button is working....