IFB Industries Complaints & Reviews

Address: 560017

Hi ifb, this is in regards with my ifb machine which had an issue. I called up universal service which seems to be authorize ifb service center located in bangalore, they came home and charge 4700 to replace the drain pump. The agent mr. Nasir (Ph:[protected]) took the money and did not even wait to check if it is fixed. He was in a hurry to leave since it was late. After he left we realized that the drain was not working at all. I called him and he said he will come the next day but it has been 3 days and he neither turned up nor is picking my call or replying to my messages. He has given me a bill for warranty but the number on the bill is fake (I tried calling and it always says not reachable). I tried the number in the sms sent to me but that is also invalid. I tried to call them more than 10-15 times but he is neither picking my call or responding. Can you please help me sort this out.

Sep 30, 2018

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Aug 24, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

Aug 28, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

Hope your issue has been resolved. Do write to us back on [protected]@ifbglobal.com if you require any further assistance.

Regards,
IFB APPLIANCES

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Address: Mysore, Karnataka, 570028

We had purchased ifb washing machine 7kg few years back. We were about to shifting the house so we thought to get service for the machine... We call'd them.. They came and told by checking the machine it is working well, only thing is to change the rubber tubes which is connected to detergent board and washing drum. We thold them to replace.. After that he started telling to replace the drum bearing parts and then the main whole display unit... Hour by hour he was simply making the bill hike... Rather than getting a service from the ifb fellows we would have purchased new one i think... Very very very bad service by the fellows and the ifb center.

Sep 27, 2018

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Aug 24, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

We tried to call on [protected] number but unable to reach. We are unable to find details from provided number. Please share Alternate number or registered contact number so that we can contact you. Alternately you can write mail on [protected]@ifbglobal.com incase any further assistance.

Regards,
IFB Appliances

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I am r. Kathiresan. My mobile no. [protected]. I have purchased a washing machine from m/s thirumurugan enterprises, west tambaram, chennai-45 in the month of dec.2017 - january 2018. A call was received from the company that, a person will come for free service in first week of aug.2018. But no body has turned up for free service despite repeated calls are sent. No response was received from the person for my sms. He replied yesterday that 'i am in meeting'. After that, when i called him he did not pick up the phone. He has not also responded afterwords. His mobile no. Is [protected].

Sep 24, 2018

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Aug 24, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

Aug 24, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

Hope your issue has been resolved. Do write to us back on [protected]@ifbglobal.com if you require any further assistance.

Regards,
IFB APPLIANCES

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Address: Chandigarh, Punjab, 160036

I have lodged washing machine paid complaint to service centre (Sco 2423, sector 23-c chandigarh phone number [protected]) on 11/08/2018. The engineer came of[protected] and checked the machine and said the machine is ok. He charged rs 350 and didn't gave any receipt. He again visited on[protected] and the drum problem was again shown to him. He adjusted the balance and said that shockers and gears require replacement after some time. The machine will work ok for the time being. The next day when the machine was put on full cycle, it stopped in between after showing error message. The same was reported to engineer and also to service centre. After this the engineer had not visited till date[protected] to check the problem.
The service centere is not giving any receipt of the cash given to engineer not taking any customer feedback after the complaint.
The company should be asked to resolve the problem immediately and issue the receipts for the cash taken.

Surinder singh
3363 sector 40-d
Chandigarh

Oct 9, 2018

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Aug 24, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

Aug 30, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

Hope your issue has been resolved. Do write to us back on [protected]@ifbglobal.com if you require any further assistance.

Regards,
IFB APPLIANCES

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Address: Mysore, Karnataka, 570018

Washing machine model ifb elena aqua sx 6kg 800 rpm, while in running condition, caught fire in my apartment.. Fortunately, somebody from nearby apartment smelled the fire, and put down the down by using fire extinguisher!. The severity of the issue is high since the fire could've spread and would've short circuited the whole of apartment electric cabling. Needless to mention about the life danger!
Request ifb to act on urgent basis and provide the best solution..

+2 photos

Aug 29, 2018

Complaint marked as Resolved

Washing Machine replaced with a model of same specification. Thanks a lot IFB for the understanding and support! Heartily appreciated!

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Aug 24, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

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A

Ashish Enakhiya

from Mumbai, Maharashtra

Aug 24, 2018

On 23.08.18, IFB Technician came to my house for taking pictures/ videos of the burnt washing machine.

On 24.08.18, IFB Mysore Associate (Mr. Dharmendra Gowda) calls me up after studying the pictures/ videos. Below were the points of dicsussion:
1. As per his knowledge, this kind of problem has never been seen / observed by IFB.
2. The top portion panel of the machine had caught fire, causing the burning of the machine.
3. As per the Associate, any electric equipment can catch fire after few years of running! so did it happen with my washing machine (In spite of him accepting that this is the first time that they are observing this kind of issue!)
4. I am offered a discount on purchasing a new IFB Washing Machine.
5. The burnt washing machine will be taken by IFB.

I clearly deny this offer of a "Discount". My reasons and questions to IFB are as below:
* I was given trust by my friends and colleagues that they have been using IFB Washing machine for 10-15 Years, without facing any problem ever! Which was the reason why I trusted and bought IFB Washing Machine. However, in spite of this trust I had on IFB, my Washing Machine gets burnt during running condition, with a hazard to my family's life and whole of house ammenities!
* Why should I trust IFB again, with a same fear of having the washing machine burnt and causing danger to my family's life?!
* Even if I trust IFB again, Why do I need to bear the expense of a new Washing Machine and the damage caused by the burning? Is it just because I have been offered some discount?

This is totally unacceptable! I am supposed to get a full replacement for the burnt washing machine, and definitely not a statement from IFB like the way I received today, "Any electric equipment after few years can burn!!" (Cause danger/ damage to you and ur family!)

Reply

IFB Industries Customer Care's response, Aug 24, 2018

Verified Support

Dear Sir/Madam,

We're already sorting this out for you and will get back to you with an update on this ASAP over the phone or via email.

Regards,
IFB Appliances

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I have a IFB washing machine (Elena DX).

For my machine, I have an AMC with M.V Enterprises, A.B Complex, Kattukulangara, Calicut. Receipt voucher No. [protected] dated[protected].

I really doubt the quality of parts used by M.V Enterprises during services. After every service, machine stops working in few days.

Machine again stopped working few months back. I have been continuously contacting IFB customer care and M.V Enterprises all this time for resolving issues in my washing machine. But all my efforts went in vein.

Service center is closing the complaint without my consent.
Again I am opening the complaint. New complaint [protected] is open for last 15 days. Service center is updating wrong feedback in the server like I had power supply issues which I didn't had.

I have contacted customer care center and I sent my mails also. I even contacted service center manager many times. Still nobody is interested to solve this issue.

Kindly request you to take serious action

Oct 2, 2018

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Aug 24, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

Aug 25, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

Hope your issue has been resolved. Do write to us back on [protected]@ifbglobal.com if you require any further assistance.

Regards,
IFB APPLIANCES

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Website: www.ifbappliances.com

I have raised a complaint with complaint id: [protected].

Issue was regarding the noise while water rinse. First of all, 2 salesman came and wasted 5 packets of descale and charged rs. 850. Also they sold us the ifb essentials' top load liquid detergent with some protecta liquid. I think. They didn't know anything. Even while cleaning, they did something on door and door stopped getting locked after that, technician visited...

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Address: Gaya, Bihar, 823001

Today, once again, i am facing problem with my washing machine. Automatic timer problem. After completion of every process, automatic timer is reset or jumped to five minutes and ten minutes more. Pls change my washing machine

I have purchased washing machine on 13.05.2018 and since then more than six times my machine has been repaired. Every week new problem arisen. Now present problem is brief narrated earlier. For more details. See complian archievd.

Article code:[protected]
Serial no:[protected]
Mobile:-[protected]

Sep 23, 2018

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Aug 23, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

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Address: Bangalore, Karnataka

Hi,

My registered phone number [protected] in name of vishnu k j, bangalore.

Registered a complaint regarding washing machine servicing issue since 9th august.

Following are the ticket number

1. [protected] 9th august
2.[protected] 13th august
3. [protected] 16th august
4. [protected] 21st august

After all above complaint details, 2 technician came to attend this issue and went back by saying will come back with required instruments to clear the same. But none of them turned up and not even picking the phone calls.

We really need a help to solve this issue from ifb as we are under warranty.

And not expecting similar way approach to a customer by poor service.

If no action is done shortly with regards of this issue we have to move legally for the penality.

Regards,
Vishnu

Sep 27, 2018

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Aug 22, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

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R

roshaero

from Bengaluru, Karnataka

Aug 22, 2018

We are forced to say to others not to buy IFB products due too your poor service.

Marketing on brand is not only important with 4 year Warranty, giving service also very important.

Any seniors who is getting Salary from IFB should attend this issue very important.

Plz don't spoil the name IFB in India

Reply

IFB Industries Customer Care's response, Aug 24, 2018

Verified Support

Dear sir/Madam,

We tried to call on 8073166586 but unable to reach. Hope your issue has been resolved. Do write to us back on [email protected] if you require any further assistance.

Regards,
IFB APPLIANCES

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Address: Kolkata, West Bengal, 700126

IFB have a poor customer care support. My IFB washing machine is near about one and half year old and it become 2nd. time faulty. from last 30 th. September 2018 it was under break down and I lodge complain (under AMC) under Docket/ Ticket No. [protected], [protected] & [protected] in three different time, they falsely closed the call and still not repair.

Sep 27, 2018

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Aug 23, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

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Address: Kannur, Kerala, 670331

Delay in installation and demo of the purchased washing machine (Ifb w/m elena aqua vx[protected] and delay in supply of trolley and cover.

Purchase date:16 august 2018 from nationalelectronics, taliparamba, kannur, kerala

Delivery date:17 august 2018

Complaint booked at the ifb customer care by phone on 18th august 2018 and we have followed upon 19th, 20th and 21st of august. The reply is not at all satisfactory.
The problem is not yet resolved... If not settled within 24 hours, we will be forced to move legal actions and seek media attention.

Sep 27, 2018

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Aug 22, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

Aug 23, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

Hope your issue has been resolved. Do write to us back on [protected]@ifbglobal.com if you require any further assistance.

Regards,
IFB APPLIANCES

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Address: Kollam, Kerala, 691505

My full automatic ifb washing machine door not working properly. I brought above mentioned product on last year. But i didn't use one time properly. I have raised more than 10 complaints through telephonically.
Technician services was very worst. They don't know how to service. They just sell ifb accessories (Liquid, cleaning product for washing machine). So please kindly return back my brand new ifb washing machine. I don't wanna any benefits from ur side.
My registered mobile number-[protected]

Machine brought on - indian naval canteen kochi
Thanking u

Oct 5, 2018

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Aug 21, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue.

Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

Sep 01, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

Our technician has rectified the issue. Kindly observe the machine and write us back incase any further assistance.

Regards,
IFB APPLIANCES

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Address: Pune, Maharashtra, 411014

Urgency - Super Urgent.

I purchased Elite plus - 7.5 kg washing machine in Aug. 2016 from IFB point Pune. After 6 months of purchase, Machine started giving problems related to PCB and touch buttons. The lamp provided inside tub is also stopped working.

Till now, PCB has been replaced more than 2 times, however problem is not yet solved. The lamp is still not working. I asked for replacement of machine to customer care but did not get positive response. It is surprising to know that IFB even doesn't have customer care email address.

I have paid such huge amount to get best in class machine but now I am totally annoyed with the kind of service IFB is giving. Last time it took 15 days to resolve my problem!!! I have kids at home and we are totally dependant on machine. imagine 15 days without machine is disastrous.

I need replacement of machine or my money back. Cannot continue with such faulty machine anymore.

My email id - [protected]@gmail.com
Mobile - [protected].

Oct 1, 2018

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Aug 22, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

Aug 30, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

Our technician has rectified the issue. Kindly observe the machine and write us back incase any further assistance.

Regards,
IFB APPLIANCES

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S

Sumitgupta0806

from Bhopal, Madhya Pradesh

Aug 21, 2018

I have purchased the oven in May 2018.now it is automatically off
My contact number is [protected]

Reply

IFB Industries Customer Care's response, Aug 23, 2018

Verified Support

Dear Sir/Madam,

As discussed with you, we will be closing your issue as you have traveled out station. Kindly let us know once you are back in station so that we can assist you with your Microwave issue. Alternatively you can email us at [email protected] and we will try our best to meet your expectations.

Regards,
IFB APPLIANCES

H

Hansa Murty

from Noida, Uttar Pradesh

Aug 22, 2018

I have Ifb washing machine. My door seal is damaged. I called service, Agra through customer care . They brought duplicate, damaged and dirty door seal. Was charging 600 for service and 800 for seal. New seal was looking duplicate and old. Called call centre many times but I guess service centre if Agra us cheating with us. Need immediate response

Reply

IFB Industries Customer Care's response, Aug 22, 2018

Verified Support

Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update.
Alternately you can write mail on [email protected] incase any further assistance.

Regards,
IFB APPLIANCES

H

Hansa Murty

from Noida, Uttar Pradesh

Aug 25, 2018

Complaint number-[protected]
Reg mobile number-[protected]/[protected]
Location-agra

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Address: Meerut, Uttar Pradesh, 250001

Dear Sirs,

I had submitted a complaint for IFB Washing Machine on August 1, 2018 on your toll free number. I received a ticket no. [protected] per return sms stating that my complaint has been registered.

The service center person visited on the next day and noted the part number for replacement under warranty.

It has been 3 weeks since the complaint was registered and still the problem has not been resolved. Evertime I call the service center, I am told that the part has not yet arrived from the company. Though the same person was ready to replace the said part for Rs. 8500/- on the very first day.

Kindly resolve the issue within the next 3 days, failing which I will have to seek the help of the Consumer Forum.

I trust the issue will be resolved within the stipulated time.

Oct 5, 2018

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Aug 22, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

Hope your issue has been resolved. Do write to us back on [protected]@ifbglobal.com if you require any further assistance.

Regards,
IFB APPLIANCES

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Address: Ghaziabad, Uttar Pradesh, 201002

My 8kg senator washing machine stopped working (Which was under amc). I made the complaint on 08.08.2018 to the ifb cc (Complaint no - [protected]). The guy came and checked the machine and told that the pcb has to be replaced. After that the guy from ifb visited twice carrying wrong ifb with him. And now they have become unresponsive. We are like crippled now unable to do anything because if we get the problem fixed by a local mechanic the amc gets violated.
Pathetic services by ifb and worst amc service...

Sep 22, 2018

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Aug 20, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

Aug 21, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

Our technician has ractified the issue. Kindly observe the machine and write us back on [protected]@ifbglobal.com incase any further assistance.

Regards,
IFB APPLIANCES

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M

momin2005

from Khamgaon, Maharashtra

Aug 20, 2018

From two month my washing machine is not working properly they are not providing the spare part from two month now techical head of pune is not picking my phone so please sortout my problem
im sending screenshot of complaint
please send me reply as soon as possible
thanking you

Reply

IFB Industries Customer Care's response, Sep 15, 2018

Verified Support

Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update. Alternately you can write mail on [email protected] incase any further assistance.

Regards,
IFB APPLIANCES

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Address: Ghaziabad, Uttar Pradesh

Hi i bought one washing machine under order no [protected] on april 04 2012. Serial no 9442.

This machine was used barely as i was out of country for 2 years.

Two days before this machine started sound when i called ifb local repair guy he told me the drum used in this machine i made of plastic and it's broken, i am surprised as i axpainded more than 20 thousands rupee to buy the product and the product quality is low. How any thing can be broken in this i am washing only clothes in this.

I am the person who always recommend ifb to all people however i am seriously disappointed please replace all the broken part of it asap.

And make sure what ever you deliver to coustomer should containt all good parts.

Thanks and regards,

Darshan
[protected]

+1 photos

Sep 28, 2018

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Aug 20, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

Aug 23, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

We regret the inconvenience caused. This is to kindly inform you that we have given you the estimation cost for repair of your Washing Machine. Kindly let us know if you would like us to repair your machine and we would be glad to assist .

Regards
IFB Appliances

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S

Satya Pal Mago

from Delhi, Delhi

Aug 20, 2018

My Ifb machine model senorita 5.5 kg is not starting Sometime it starts after many attempts
The service man says it’s pcb is to be replaced
And the cost he told for PCB is Rs 2750/-
Pl inform me the cost of PCB I am unable to use the machine

Reply

IFB Industries Customer Care's response, Aug 21, 2018

Verified Support

Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update. Alternately you can write mail on [email protected] incase any further assistance.

Regards,
IFB APPLIANCES

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Address: Mumbai City, Maharashtra, 400089

Washing machine is out of warranty. We contacted ifb customer care as our machine was not working. The technician came by the name feroze. He belonged to global enterprises, with whom ifb may have a tie-up for servicing. He told us that we should get amc done for which we paid ~4k. He said there is a problem with shock absorber and asked us to pay inr 2000 in cash to get the replacement part. He said he will come next day but he has not come back even when it is one month gone. We tried to connect with ifb customer care but they send different technician who all say different things and ask for more money.

We filed a consumer complaint here and next day we got a call from ifb. They sent the technician who replaced our shock absorber. That was some action taken by the company. However, we are yet to get the refund for payment made for amc.

Desired solution: we want our money for amc back as it was sold to us giving incorrect information

Sep 20, 2018

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Aug 20, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update. Alternalely you can write on [protected]@ifbglobal.com incase any further assistance.

Regards,
IFB APPLIANCES

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Address: Jabalpur, Madhya Pradesh, 482001

Sir,
I am a ifb used for the last 20 years but now highly disappointed with the service. Why is it that we have to wait for days to get a part repaired, due to innumerable models the franchises do not keep all the parts. Once they order the part takes 5-7days or more to come and the customer has to face the tune. I have a severe back problem and detergent allergy and my drum has cracked and now i am told it will take 5-6days to be replaced. I have got my amc still do much problem. Could the company look into this as this type of problem i have faced several times causing me health problems. Please try to help and provide the part at the earliest or give a stop gap arrangement. As earlier the company policies were customer friendly but now there is no empathy for the customer.

Sep 21, 2018

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Aug 20, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update. Alternalely you can write on [protected]@ifbglobal.com incase any further assistance.

Regards,
IFB APPLIANCES

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Address: Gaya, Bihar, 823001

I have purchased ifb washing machine top loaded (6.5kg fully automatic tlrcsg grey) on 12.05.2018 but since then more than four times parts have been changed and still continue to be problem in its function. I have facing every month related to the defective function of said washing machine. I think this model have defective product of ifb.
It is, therefore, requested to change my washing machine and delivered new washing machine in place of defective ifb washing machine (6.5kg fully automatic tlrcsg grey).
Early action in this regard shall be highly solicited.
Details of product:-
Article code:[protected]
Serial number:[protected]
Article description:- ifb top loaded (6.5kg fully automatic tlrcsg grey)
Mobile no:- [protected]

Sep 20, 2018

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Aug 18, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

Aug 20, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

Our technician has ractified the issue. Kindly observe the machine and write us back on [protected]@ifbglobal.com incase any further assistance.

Regards,
IFB APPLIANCES

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Address: 201010

The inlet pipe was left leaking by the installation vendor of ifb
When i contacted him to rectify the leakage he told me to buy a new pipe.
The pipe was supplied by the company along with the machine and instead of replacing the defective piece they suggest to buy a new one.
Ifb had engaged roadchap vendors who are interested to sell the accessories like covers stands etc. Where they can make money.
Company has no intentions to provide proper service for its products and engage cheap class vendors to deal with customers who always try to be-fool you by putting in illogical reasons.

+1 photos

Oct 3, 2018

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Aug 20, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update. Alternalely you can write on [protected]@ifbglobal.com incase any further assistance.

Regards,
IFB APPLIANCES

IFB Industries Complaints & Reviews

File a complaint to IFB Industries

IFB Industries reviews & complaints page 97

washing machine not repaired but money taken

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about washing machine service

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non attendance of person despite repeated calls for service of washing machine

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washing machine (drum problem)

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elena aqua sx 6 kg 800 rpm - washing machine got burnt while running

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complaint not resolved by service center for months

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fully automatic 8kg front load washing machine in warranty all parts replaced

automatic timer problem

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washing machine repair support

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not repairing and false reporting of ifb washing machine

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delay in installation of ifb w/m elena aqua vx 84512100

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washing door not working

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repetitive failure of pcb/touch button and lamp of elite plus 7.5 kg

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clothes washer

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unprofessional and hoaxing attitude by ifb personnel

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low quality part used in washing machine

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ifb industries washing machine/elena aqua sx 6 kg/unethical behavior and fraud

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washing machine - elite

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faulty product

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ifb washing machine fafl 7kg

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