IFB Industries Complaints & Reviews

Sir,
I purchased 6 kg front load fully automatic washing machine (Through flipkart) bearing sl no[protected]Model divya aqua) on 24/09/2017 and machine was installed by your technician on 03/10/2017.
The machine was not in working since 26/05/2018 and i lodged complaint vide your no [protected] dated 26/05/2018. More than three weeks passed but by machine is not yet repaired. I selected ifb machine only because...

Ticket no. [protected]. Was registered on 13th june for water leaking through the drum. Support person appeared on 15th (Mobile no. [protected]. Not sure about the name raj/ganesh). Said he will come on monday. Monday through out the day waiting in the home. Called at 4:30 pm. He says some other person[protected] daniel) will attend. Called him he says he will talk and confirm. Stopped taking call after the first call. Customer service says...

I have purchased a brand new maxi dryer from paytm and requested for an installation and the technician cane and said that the washer was damaged and need tl be replaced and he said thar he will do the needful since the product was pf 4 years warranty . And it's been two months and i still haven't got my problem sorted out and the service centre ([protected]) has stopped answering my call and when ever they do they say they will call me back...

Hi

I'm an ifb customer for 25 years with elite sx machine now.
When asked to the engineer from ifb local partner venus, they were very rude and gave no explanation why 1ic in the whole of front panel was bad.

They further said whole panel must be replaced which costs more than rs. 5, 000?

I don't understand why the ic can not be replaced and soldered as other parts are fully intact?br...

I have booked a complain on 12/06/2018 and got a ticket no [protected]. Immediately i got a message that service person will visit your home within 24 hours. After 5days service person visited my home after i have called him many times along with to your call center. After 5days he is saying i ll send the complain to company and when your part will come i ll visit again.
So i m really grateful with your fast service and i ll confirm...

I have an ifb make micro oven (Model 25sc2). It was not working properly (Not getting hot, blinking display etc) for which a complaint was lodged and was attended on 16.10.17 against payment of rs 2669. After that i made an amc for 2 years against payment of rs 2950 on 23.10.17 (Voucher[protected]. Within few weeks of amc, the same problem again appeared. Despite several complaints and follow-ups the problem was not rectified.
Last...

I have purchased a washing machine model tl - rcsg 6.5 kg aqua on
[protected]. It stopped working on 1st of this month and i have registered a complaint at your
Customer care centre on[protected]. The complaint was registered under no [protected].

On[protected] one of your technician visted my house and inspected the machine. He told me that some part has to be changed and i will be contacted from the service centre...

I hv problem with my Ifb washing machine, i.e not start. Where as the power supply already present. I hv just missed the warranty of product.
The service Engineer says it may be the PCB problem & demanding Rs/3000 + 600(Servcing charge) for this. So tell me the exact price of pcb & solve the problem as soon as possible....

Hi,

I purchased washing machine (Model - senator aqua sx - 8kg) on 26-may. On 28th may one service engineer gave a demo on that machine. During the demo, he handled the machine so roughly. I am facing 2 problems now.

1. After the demo we thought o[censored]sing the machine and found that in the back side of the machine, a nob with a screw was broken which is connecting the body with the top cover. We registered a complaint...

Dear sir, i am so dissappointed about your service in srikakulam, srikakulam dist andhrapradesh. I visited local srikakulam office and given a complaint about my ifb washing machine, washing machine was not working from few days, it was loading water and not running further, local office were least bothered about the complaint after informing them several times. Still my warranty vaild up to 13.06.2019. I hope ifb will take an action and...

Ifb company provides amc for their products but their service center not listen them and customer feels cheated fimself. I have serena sx front loaded washing machine in etah up. I took amc for this now it has problem and i have complained many time in ifb company and talked their executive they ensure me but result is zero. Nobody came to solve last 3 month company or service center making fool. I have proof of amc letter washing machine...

Ticket Complaint number of IFB washing machine which IFB customer Care provided is: [protected].

I purchased IFB Elena Aqua SX 6Kg 1000RPM; on 4th June 2018, and on 5th June 2018 the request for installation is been made and on 6th June 2018 at evening hrs one Technician (his mobile number is +91 [protected]), I asked him to fix the pipe to the common bathroom tap & he said it cant be done & he said he would give the connection...

I am so dissappointed about your service in mongam, malappuram dist kerala. They are not interested to replace as they saying reason expert technician not available at present, so need to wait for few days. So bad to hear such a reason from reputed company like ifb. I am so upset about your service. My registered mobile no is [protected]. Pls contact to my personal no. [protected].
Abduraheem
Greenview
Chemmad
Malappuram...

Today we got sound from our 6kg washing machine during long spin dryer, we called to customer care for service, service engineer visited and without opened machine he said drum got brocken by listen the sound, we told him to repair it when he oppened the drum we saw drum is not brocken techinician argued that it will brocked after some time there is actully small hole in back housing of drum holder, it is a tri shape drum holder,
He...

This is to bring to your notice that the if service in the sub Urban region is extremely poor.i had raised a Complaint almost ten days ago and till now no one has turned up.moreover the response to the coustmer on phone is very bad, inspite of having called repeatedly they don't respond.please look into this matter at the earliest possible.the company hasn't provided any contact information for small towns .they don't respond and show a very...

1.5 ton invertor Ac i purchased takes 1 hour to cool a very small room of 80 sq. f and the feature that they mentioned are not there. it is my first ifb product and i am frustrated with the company also no response from ifb helpdesk. fraud company. in menu of ifb it shows that it hase 360 coverage and eco system but actually it's not......

We had purchase a microwave couple of years ago. Couple of days ago whenever we turned on the microwave, it used to trip the main power supply. I had contacted the service desk who in turn connected me with a local authorized service center[protected] who informed me that service charge would be rs 350.

Their technicians visited our place on sunday and got the microwave working, without tripping the mains. After the service...

Please kindly go through complaint ticket no. [protected].
Sir i had lodged a complaint before your service centre at kollam-kerala state on 01.06.2018. Two days after the technician came and after checking the machine informed me that the hose is to be replaced. He contacted the service centre and checked whether hose is available. On confirming the availability of spare he assured that he will come for replacing it on the next day....

I have a front load washing machine of ifb make. I have lodged a service request on 24.05.2018 to the company vide ticket no. [protected] for servicing of the machine. The company technician visited my place in reasonable time and he diagnosed the issue also. He told me that the hinge of the machine door was broken and same shall be replaced with new one. Since he was not having necessary spares with him, he promised me to come next day with...

Dear sir/madam,

Recently i have changed cylinder in my washing machine by technician came from the following address
27, near canara bank,
Chinna kanmai street,
Madurai,
Tamil nadu 625002.
But the technician did not fit properly and noise id coming during work. Therefore, please to do the needful. My opinion is about technicians of ifb service centres are very bad service but they are...