IFB Industries Complaints & Reviews

Sir, i filed a complaint for some issues in my washing machine at one of your service centres, indira nagar, lucknow which i received from justdial (+91- [protected]/ [protected]).

The person who was sent on my complaint was some local shop person who did not had the complete knowledge of the product. A payment of 6500/- was also taken but my product is still not prepared. Along with the bill, the repairing person also gave his...

We have been using ifb washing machine for the last 4.5 years. Recently we have changed the drum. Since the drum replacement the machine is not spinning well so that the clothes are not getting dry and water still remained in the machine. It has been 4 months since we noticed this problem. The mechanic (From tmr systems told that spare part is not available to repair the machine). Now the new drum also makes sound.
Meanwhile i contacted...

Ticket # [protected] is unresolved.

Upon calling customer service

- ifb does not provide "audio of customer call" upon request.

- ifb customer service asks customers to call their customer service team instead of they ensuring their customer service attends to ticket.

- ifb service technician giving wrong feedback and not attending ticket.

- ifb does not give in writing,...

I had purchased a fully automatic front loading washing machine from Ifb. While unpacking that machine, I noticed that the display sticker in the front was not properly placed and was falling out of the machine panel. I talked to the dealer and also reported the same to the customer care of if. About this issue. They said that someone from the dealer side or the Ifb company will come to my house to check the issue.
But no one has turned...

Subject: issue of washing machine

I have purchased ifb senorita smart sx 6.5 kg washining machine from kayvee enterprices dhulia dated 21/04/2018,
when i purchase it the shopkeeper said to us this machine is 4d technology but when i see features from online of this machine there is no mention about 4d technology,
therefore i have missguide from shopkeeper i think i will go to consumer forum br...

This is in regard with the service i have received from the dealer (Franchisee ideal), who badly attended the customer as i got my amc done on 15th march 2018 and my problem was attended after 15 days after my continuous request, and finally when they took my machine, i had expected to receive within 8-10days, but again these people failed to keep their promise, as i did not get machine till date.
I am horrified with the kind of communication...

I have registered a complaint on 14th feb as my ifb machine electronic panel was not responding hence unable to start the machine.
Recently i have paid a large amount as amc also.
For the last 2 weeks i have been making calls to both ifb call centre as well as to visakhapatnam service centre.
Both teams are not taking responsibility and are causing me unwarranted mental trauma.
Should there be shortage of spare...

Hi my ticket no is [protected] and the installation guy had cam didnt have enough knowlege and had not behaved properly. They had even asked to do the installation from outside. Dont know what action should be taken against it as the guy just asked forcefully to take product

Please note : they have miss behaved with the ladies in the house which is not good for company reputation...

I am writing this regarding the pathetic service provided by IFB Service Centre, Thanjavur for which i seek some attention from IFB Global Support. This is Vaibhav with Customer ID 16054008, . I have been using a IFB Elena Steam washing machine from 2013 and my machine didn't had any problems until its warranty period . I have raised a complaint with Complaint Number [protected] on Feb 1, 2018 stating that my detergent dispenser drawer in...

I bought the new IFB 6 kg Fully-Automatic Front Loading Washing Machine Eva Aqua SX from dealer Home shoppe, Uzghavoor, Kerala, dated 22/12/2017.

The machine had some problems when the dealer brought to my house and was reported immediately at IFB office in Pala, Kottayam. Kerala. The technician came and replaced the hose somewhere in January 2018. we only started to use this machine since February 2018 as the machine was faulty...

My new washing machine ifb front load not working last one week. Call toll-free number registered my complaint, but no response. After that repeat call toll free no register my complaint same no response. Very very worst service no one buy this ifb products very very worst service and worst brand...

My ticket no# [protected]. Date of purchase is 21/02/2018. My ac dead. Not cooling. I had complaint about it. But zero response, bhubaneswar customer care not responding. I am really surprised the worst service by ifb. I just keep on calling customer service with same ticket no... Different person picking up phone and there is no result. Ashish mohanty
My cell no = [protected], [protected]....

Present IFB Executive Washing Machine Service Contract valid upto[protected]. Complaint No.[protected]/[protected]. On[protected] IFB Technician visited & infmd M/c.Door & Bearing to be replaced and they will bring next day. Despite my close follow-up day to day with IFB Customer Service Centre, Hyderabad, complaint pending since 5 days.Today IFB Service Officer Mr.Bharadwaz telling IFB m/c is Executive whereas in the Service Contract, it is written...

Due to cracked rubber attachment connecting the water inlet of my fully automatic washing machine to the tap which inlets the water required for the machine to run, my fully automatic washing machine can not complete the spin cycle after finishing rince cycle due to less water pressure because of cracked inlet nozzle or less water is being passed in the machine hence the clothes are not being spinned in the machine and the set cycle is not...

Sir,
The complaint was booked on 15 th april under 1tkt no.[protected].
One mr. Suresh visited and told that, to replace clutch assembly".
By 17 or 18 th it will be resolved. But to my dismay i received a messge on 17th tkt no.[protected] hasbeen resolved.
When i contacted mr. Suresh, he told that, even didi not know what the complaint is. This is the service iam getting from reputed company like ifb..
Atleast,...

My customer id is 3118064, i have paid rs.6012/- towards amc charges with m/s ifb limited for my washing machine model senorita sx which is valid thru 05/09/2019.
I registered a complaint # [protected] with customer care on 29.03.18, regarding machine start button not function. A technician mr. Prabakaran has come and checked the power board of the machine, there is small crack on one part of power board. I hope that he can do soldering...

Hi, i am facing the issue with my NEW IFB fully automatic washing machine. It is not at all running and complete any selected program. Instead, it blinks the error message in between the program and not proceeded further. So the complete cycle is not working in my new machine. Technicians are coming and they can not fix the issue instead they behaved like sales representative like they are asking to buy this that ifb products. First of all,...

I had complained regarding general servicing of dishwasher neptune. The technician came, changed the inlet pipe and filter which is not ifb make, and left. After that, there is a leakage and water outlet is not operating.in spite of repeated calls and follow up, they have closed complain without resolving. Re opened complain docket number [protected]. Ifb service is horrible which we are experiencing ever since we purchased way back in 2011...

My name is ikbal ahmed, i have purchased a top load washing machine eight month back. Sometime i have faced some technical problem, but your service center people didn't even come at proper time. They call me just 30 min before they coming though i have taken a appointment from your customer care. Service is very bad, even i have complained again and again, you didn't even respond. Your service center behavior is also very rude....

Recently i had issue with my ifb washer 9 kg dryer 7kg due to some power surge which apparently damaged the mother board as per diagnosis by the technician sent over. They looked for the motherboard, even in goa (Main manufacturing unit) but said they don't have replacement and blatantly asked me to go for a washing machine exchange! I didn't spend 60k for hearing this. As per their terms the parts have to be available for 10 years. This...