IFB Industries Complaints & Reviews

Bought a brand new senator all-touch washing machine 7 months ago and it has given me nothing but trouble ever since i purchased it. Bad door lock issues, and now the machine errors out 4-5 times before it actually accepts the desired washing program. I have gone to the store several times to lodge a formal complaint and the guys promise to send a senior technician to get the issue resolved, but still no one has shown up to fix the problem....

My machine develops water leakages 2 months back and it is still under guarantee period, after having multiple complaints with ifb and attendanted by their technician, my machine is still not fixed.
Ifb is unable to fixed the issue, they must either fix or replace the correct part of the machine or replace it with new machine.
I request you not to prolong this issue to have your guarantee period passed....

I have a ifb make washing machine elena - dx with amc - comprehensive for period 15 june 17 to 14 jul 18.

Complaint was given to your service no & ticket no was[protected].

2 people from your organisation came mr. Amritlal & mr vijay yadav reported today i. E 7 apr @5.15 pm

They were told to attend the leakage & back side cover falling.

They opened & said the gasket is torn & need...

Dear sir,
I am to state that i am temporary residing if the below address. I have purchased ifb washing machine from sbs home needs, pulivendula of kadapa district on 31.10.2017 and your technician by name goverdhan cell no.[protected] installed and collected an amount of rs.5, 980/- (Five thousand nine hundred rupees only) towards extra warranty and assured to send the warranty copy through post or next personal inspection. Since...

Hello sir,
I am having ifb eva sx machine last 5 years. Last two weeks before i faced problem in that machine. All option it showing error. So i compliant ifb service center. That person came attended the compliant. He said pannel board problem. And he changed the pannel board and collect the 4600 rupees for board. Than again we faced same problem. Pls rectify this problem immediately....

I have been calling ifb from the past 2 months and they are not able to register my complain. Every time they say system is not able to register their complain and have to take it manually and they say that i will be getting complain number by sms. Till date i have not received the sms or any service or call from ifb. Pathetic service!!

Its been 2 months and they are not able to resolve their technical glitch where they can...

Sub.:-cheating and misleading the customer
I'm using ifb washing machine with under amc for 2 years and i'm facing unprofessional, irresponsible service of ifb

Whenever complaint being raised with ifb help center they are assigning the ticket to 'dikshit' enterprises thiruvottiyur but they are closing the ticket without any information to customer (As i'm amc customer they won't get any benefit). I used to wait for...

Sir,
In the reference to the subject captioned above, i feel an honour to have ur kind attention over the following lines mentioned below that :
I am the user of ifb air conditioner bearing model no. Iac18ka3tg which i bought 11 months earlier and now i want it's first service to be done by your mechanic but your workers are delaying my complaint...

I purchased ifb split ac, model no. Ifb sac 1.5t iacs18jcctgc (Cu) machine sl. No. 002032 from sham lal krishan lal (Gst no. 07aahpa5063e1z5) on 11 feb 2018. I call customer care for free installation on 05 apr 2018 at 1030 hrs and got ticket no. [protected]. When technician visited my home he said that there will be extra labor charge for wall mounting and extra pipe, for this issue i called up customer care on 06 apr and no one give me satisfactory...

We called for washing machine service. Technician visited, troubleshot and said it's a bearing issue and it will cost 4000 rs. As our amc period was over, the tech asked us to pay for new amc. We paid for the amount as requested but after few days the same issue started again. Now after submitting the complaint request, the tech visited after 3 days to say that the complete panel has rusted and it will not come under amc and it'll cost 5000...

Washing m/c is not working. After complaint technician from datar service station, thane came, took rs.6000/- and did something in the m/c, even after regular chasing and register complaint in ifb customer care...[protected] no one is turning and after passing around 18 days m/g is not working.

Very poor response from such a reputed company

I have attached the payment i made to authorised frenchisee but even after...

I bought an ifb Washington machine ., 6.5kg aqua model particulars of which are as under.
Date of purchase :[protected]
Serial no :[protected]
Purchased at :IFB Point -suprabha marketing, M.V.S.Properties, 49-24-10 Gf1
Sankaramatam road
Visakhapatnam-530016.
Complaint : washing machine is over working.Even though the timer is showing 56min wash time it actually working for 2hours in smart Sense...

We purchased IFB 7 kg Fully-Automatic Top Loading Washing Machine (TL SDW, White). on 23 oct 2017, product was delivered on 31st Oct and installation happened on 15th Nov after repeated calls to customer care

On feb 25th we raised the first complaint that the washing machine smells rubber while running, Today is April 7th and this issue is not resolved yet.

1. Had to chase customer care everyday to get a technician...

Dear Sir

Product Category: Washing Machine - Front Loading Model Senorita Plus SX 6.5Kg l 1000RPM
Source of Purchase: CSD Canteen
AMC Receipt No:08190

Sub.:-Cheating and misleading the customer

Daily I am raising the ticket at IFB Customer Care but they are not resolving the matter and the AMC period is nearing.
I sent a mail to the higher official but of no use .
br...

Sir, my above washing machine has developed following fault:
1. The intense spin and dry function does not work.
2. The inlet hose to the soap dispenser has cracked.

I had lodged a complaint with your customer service and was promised that service representative will reach within 24 hours. As nothing happened i again contacted the customer service and they gave me the phone number of local service center (Aurangabad,...

I have lost my microowen turntable i have called customer care for the support they have given my contact details to the mr. Syed from ss cooling solutions. He charged me 1700 but he has not delivered me the original product.

When i have checked in the ifb showroom they says original product price itself 700, he has charged me extra and promised me that if any issue he will take the product back but he is not responding to...

I had amc of ifb for my washing machine for many years earlier as without amc it is not possible to maintain this machine but in betweeen i discontinued it as i have another washing machine and the ifb machine was not was not in use. Now the need to use it again arose and i again thought to buy ifb amc i registered my request for it on ifb toll free no. And got its amc on 23.2.2018 vide its receipt - voucher bearing book no. 2998 and serial...

I buy ifb waching machine 7.5 kg at ponnur e bazar on 2/4/18 but still now dont give any demo anď also told we dont give demo ur convient time. When we free then i give demo this words said mr venkatarao tenali service point. And also coplaint this issue to anusha madem but she did not give any responsibility step so i feel this is worst service and i suggest dont buy this product bcz of best worst service nobody can t respond a small demo....

Agent id no 169798 icr no 2412045. Vaihanavi enterpreise hsr layout banglore i am ifb ac product since last 6 years and i have a good faith in ifb products. Last week my ifb ac is not giving cooling so i have given the complain to ifb agent for repairing. He took 2-3 day to fix this and said many thing this part that part is gone etc etc. I agreed to replace the part l type ac cu has been replace that has gone and he fixed on 30th march 18.ac...

I purchased the IFB washing machine Serena Aqua VX/SX 6 kg on 12/07/2016.
Now the machine is not working properly. Water is flowing into the machine continuously and flowing out of the machine even the machine is off.
This is the second time we are facing the same problem. Please rectify this problem as early as possible....