IFB Industries Complaints & Reviews

Unethical behaviour (Spinning is not happening and sound is coming from washing machine while running)

Please find the attachments for the details of model and date of purchasing.

I am requesting for the repair because it is having warranty. Within one year we are getting sound from washing machine while running...

Dear sir,
I am based at punchkula, haryana.
I purchased this product in june 2017 and since then i am facing problems regarding it's operation. First, on delivery, it's top cover was found cracked which was replaced after nearly three months of continuous requests and reminders. Unfortunately, the problem did not stop there because soon after the installation, it started giving ff error. There is no mention of this error code...

Horrible service.

We have 3 complaints. Details are as follows -

2/10/2017 - complaint ref no [protected]
10/01/2018 - complaint ref no [protected]
06/02/2018 - complaint ref no [protected]
Looks your firm has been lossign grip and control on the service issus. I have heard many of my frnds complain the same too.

I would like to esculate htis issue furhter.

Revertbr...

Complaint no. [protected] stands unsolved for more than a month. We have called several times to ifb cc and the franchise sabari enterprises at thiruvallur no action taken so far. We find it difficult to wash our clothes manually. We have amc with sabari enterprises thiruvallur a franchise of ifb industries

R. Rangarajan
11, arumugam street
Ondikuppam
Thiruvallur 602002.
Cell [protected]...

We had ordered a ifb microwave in april 2017. The product was damaged and so it had to be returned and exchanged. Again, the exchanged product recieved was not working properly and we had to complain at various levels multiple times. Now the executive are finally accepting that the product was non functional and they would again exchange it. But we are so tired of the whole ifb service and product quality that we want our money back and if...

Sir i bought ifb w/msenator sx aqua 8kg my invoice no hcwh55737 ref no kukt 591. Dated[protected]. Since this purchase date no technician has come to free service, already 10 months over. Because of your poor service many of my friends have purchased other brand. Your company machines are perfectly manufactured but service is the worst because of these technician your company reputation is getting damaged.
R heeralal plotno 72 vasantanagar...

We are using ifb washing machine front door open and we have logged complaint regarding service provided by service center in agra (Madia katra) repairing person mr mukesh, now concern is while washing clothes suddenly front door came out and we called mr mukesh for repairing he told that speed controller is not working we told that we are calling you from last 5/6 days and logged a complaint regarding the problem but he came instead of doing...

सेवा में,
प्रबंधक महोदय, दिनांक:- 07 फरबरी 2018
आईएफबी।

विषय:- आपकी कंपनी का खराब गुणवत्ता वाला प्रोडक्ट।

प्रबंधक महोदय,
महोदय 30 जनवरी 2018 को आपको भेजी गई मेल...

My ifb senorita aqua sx 6 kg washing machine is showing tacho error and jumping with vibrations while starting the machine. Pl. Do the needful my mobile no is [protected]. One thing i want to tell you that although i bought it about 4 years ago but started using just 5 days ago and just after starting this problem was faced by me. I am feeling guilty to purchase this brand. Ratibhan singh...

I have purchased ifb 6.5kg fully automatic machine. A service man for demo was came and inform verbally like a teacher but he didn't give a full demo he has not runand the machine and leave without giving full practical demo. After that i have called him today but he has not be at my home. This is a bad service and i will not suggest to anyone to purchase like this company....

सेवा में,
प्रबंधक महोदय, दिनांक:- 30 जनवरी 2018
आईएफबी।

विषय:- आपकी कंपनी के कर्मचारियों द्वारा मेरे साथ की जा रही मानसिक प्रताड़ना के संबध में।

प्रबंधक महोदय,...

Dear team

I am using IFB AW60-205T Top Loading Washing Machine which is now out of warranty. I called service center for servicing on Dec 15th 2017 but no one attended or called me.
After the I registered for AMC for 2 year but after many follow up no one visited at my home.
Finally after calling one of your senior Mr. Nikhil Gupta your technician is visited at my house and informed me that they can not take...

Hello sir,
I purchased Ifb microwave oven from Dhule dealer.
But now oven is in out of free service warranty period.
Model number 38 SRC1
I am ready to pay service charges for that.
I am complaint for that on 15 th of December 2017. They said within 8 days they solve my problem.
Complaint number [protected]
But upto today they couldn't gives me the service.
The problem is very minor....

My complain no. Is [protected], registered since last 3 months but no positive response

We only call and listen about so many excuses and when any attendant comes to visit he talks rubbishly and go away for never returning back to solve the problem

In starting months madam crystal also close the complain without solving the issue

Mr. Ajay who is the 4th attendant came one month ago with a larger...

Respected sir/madam,
This is baskar. S, from salem dist, tamilnadu state. I have requested my ifb 6.5 kg washing machine reinstallation. Paid 590 rs also. Made call log on 23.01.2018. But till now no bady has turned up. I had spoken with salem customer service they are telling that the call log is not true. The same i have informed to call center. I had chat wid both of them at least more than 15 times, 4days trying to short out....

I have already sevrel times complaints nos. TKT [protected], [protected], [protected], [protected], [protected], [protected] etc against my microwave from new purchage time but every time visite of your co. engg .only take photograph and give me shortly soluction promise for my complaint.but up to date my complaint not solved.kindly solved my complaint....

I am the consumer of ifb washing machine. There is no proper response from ifb service centres. Particularly apex care from chennai. These service centre not even bother customers safety and tuneful service. No proper response and poor knowledge of technical team and managers also not bother to resolve the issue. Worst and poor service. Useless and poor service given till date but problem not resolved. Past 3 months machine is repair condition...

In spite of repeated complaints, the dealer is unable to arrange for a demo of the product purchased on[protected], even after 2 weeks of purchase.
Purchase details are invoice no 5459 dated[protected]. Dealer : m/s pittappillil agencies, vellayambalam, trivandrum-10.
Kindly arrange for a demo of the product so that it can be made operational at the earlies....

Dear ifb executives,

It is with great anguish and pain that we write this mail to
Complain of the pathetic service and product quality of ifb washing machine front door 6.5 kg top door, we was been using ifb products from last 15 years but never face such type of responsibility from the ifb service.

I registered a complaint with customer care on 07.01.2018, got in touch with local service center's sullurpeta...

I have ifb washing machine (While spinning heavy sound comes from the machine) for which i raised a complaint on 03.01.2018 10:57 am (21 days in total). Though it was told that within 24hour technician will reach but no technician will come after and there is no callback also, almost 21 days crossed. I keep on contacting with customer care and they said with the same answer ("we will arrange a technician within 24 hours" like that).
br...