IFB Industries Complaints & Reviews

I have come across many shameless people, institutions in my life but have never seen such a shameless company as ifb. They are shameless to that extent that they don’t even bother to call their genuine customers when the junk they sell starts to fail. Bought a dishwasher ifb vx and right from the start it started giving problems. Stops mid cycle and needs to be started again and again. Made a complain 4 or 5 days ago, but still waiting...

1) ticket 12925780 : 10.05.2014, 2) ticket 13006508 : 23.05.2014, 3) ticket 16460520 : 19.01.2015, 4) ticket 15488760 : 07.05.2015, 5) ticket 16356257 : 05.09.2015, 6) ticket [protected] :23.09.2017 7) ticket [protected] : 23.12.2017.

I have faced this much of complaints for the washing machine senorita vx 6kg.. During warranty period service engineer was not visited for the servicing. Problem faced for the spares which are working...

We are facing problem by ifb service point people at vijayawada in the month of june we have taken amc from them and day before yesterday we got some problem in washing machine we registered a complaint, today technician came and without any proper rectification just he is demanding for service charges at that time we told that we have amc, by listening he said if you pay 1050/- service charge then itself we touch the machine if not we go...

Dear sir,

I was purchased ifb washing machine 2013...

Last four years no service persons came and check. Even though we are following last six month no one is came and check my machine..

Mean while my machine is not running now.. Ifb service persons came and checked last day he said pump issue... And he said last four years is not clean pump filter that why problem is comes and he said warranty...

There is a ifb service engineer who doesn't attend any calls made to him. He has also not returned the excess money that was paid to him. He leaves other people's parts at our home. He has made unfounded accusations about us which has led to a severe accusation made against us. His name is ganesh his number is [protected]. He has been here coming to our house for couple of years and this thing makes my parents furious. He must have reported...

Complaint no[protected] ft.15/12/2017 pending still reg. Heavy vibrations and machine shifting during operation of the sonarita washing machine. Despite repeated complaints and visit of ifb technicians problem still persists. This complaint may prompt co. To take note and take action to resolve personal problem as we have been same complaint earlier also....

I have a washing machine leakage problem in the month of jun 2017, gave a complaint to customer care of ifb. One person called me saying that you complained leakage problem of washing machine, i will come and check from ifb. I agreed and allowed him to check. After checking he says that its a drum problem, we cannot rectify, we need to take to factory. He gave estimated bill of rs.9575/- including transportation and warranty will be for 3...

Ifb - rcsg washing matching, 3 weeks back i have placed a order for ifb - washing machine in ifb - point at thirumangalam, chennai. Store manager mr. Mathan told it will be delivered within 2days. But he gave a false promise. And on that day we was waiting in home spoiling our whole day in a belief that washing machine will come. Then i called him and asked him. He said the washing machine is not available it will deliver after 5 days. Again...

My name is vijay gadhavi mobile: [protected]
I have front load elite5.5 kg washing machine. Its warranty expired.
Last month due to some water lick-age issue i have call local engineer from urban clap. He has done very good job. But there were some spare part we require to change and he said ifb is not providing require spare parts to them so he can not change it. I cant belive this. So i have call ifb authorize service center...

I purchased fully automatic top load washing machine (Product wm ifb 7.5kg tl75rch - fatl cha serial no[protected] on 17 dec 2017).

The installation was done by technician mr ramchandra, ph no:[protected] on 20 dec 2017. He did not install fully and did not test the spinning.

When we started to use. The machine only washes and it is not spinning. Giving error "us er" we tried with minimum clothes as well....

Ifb service is really pathetic. Very disappointing. We got a microwave conventional oven 1year before used it couple of times and stopped functioning. We logged complaint 4times the service man visits says he will bring the spare part in 2days and never turns back. Still the oven is not repaired. The chennai service center people are very lethargic and irresponsible in handling the customers. I'm very sorry to say but would never recommend...

I've a 2012 model 7 kg front loading machine which was complained with ifb customer care & the servuce techncial can't solve the problem.

There were 2 service center which was fighting for jurisdiction & finally got a serivce techncian attending it on dec 19 2017 who has to say to change the cabinet
I have the complaint/ticket opened with ifb customer service back in oct which was never recorded. As per the local authorised...

Ifb neptune fx dishwasher
Material code:[protected]
Sale order: 9710493
Invoice no: [protected]
Registered mobile number: [protected]
The product is under the warranty.
Problem: white patches on the dishes after the wash cycle in ifb neptune fx.
I have been facing the same problem from 3 months. I am continously following up with the customer care and even their escalation points. When ever...

Respected sir,
I am user of ifb washing machine from last 5 years and i have also advised to my relatives and friends to purchase product of ifb but my washing machine is not working since last 01 month. I was busy in a marriage function so that i lodge repair request of washing machine on sunday (17.12.217) with emergency request due to huge collection o[censored]n-wash cloths but no service engineer/ technician is not attend my machine....

I have purchased one ifb washing machine model no-senoritaaqua sx (6.[protected] on 12/10/17 invoice no-k6124/1718/01742 in the name of deb prasad banerjee. Mobile no-[protected]. From khosla electronics pvt. Ltd. Serampore shop-2 hooghly. W. B.
When they delivered the machine their mechanic found that the top table is defective and told that the company will replace the same within a short period.
Sorry to inform that...

I am having elina dx wasjing machine and currently machine is under amc.
Last two months water filling took more time and due to that washing time was very high. I have raised the complaint last month and technician has visited and told me no issue in washing machine and low water flow due to low water pressure in you house and he has closed the complaint with out resolving the issue. But water pressure is good and i am the same washing...

Hi team,
I purchased a washing machine model no - tl65rdss from arun electronics, yamuna nagar, haryana-135001 (India). Services provided by the dealer is very bad that will affect the ifb company image. I purchased the machine on 8/11/2017. No person from dealer side available to install the machine and to give demostration of machine. I already called multiple times to dealer for installation but they are not responding, even not...

This is regarding the repeat complaint of my senator dx 6kg front loading washing machine. Right from the date of purchase of this machine, i couldn't used the machine continuously for more than three months. If can track complaint history of this machine. My ordeal is that why ifb is compelling me to stay with this machine which bears manufacturing defect. The height of negligence that after lodging the complaint, we have had to wait for...

Ifb service ticket number [protected]

The washing machine drum spider (Made of cast iron) is broken.
Replacement offered by the company representative is of the entire drum set assembly at rs.6000
When inquired at a service center of other city the drum assembly cost was quoted at r.3000
Service representative who came for inspection charged rs.600 and did not even provide any receipt stating the charges.br...

Had problem with slow inlet water and raised complaint for the same. After many followups, technician came around 6.30 pm and he removed inlet pipe and he put holes on filter and cleaned bit dust and able to get some more water not as expected. I told him earlier suppose to get more water but he argued with me and he took service charge and left without giving bill then i checked youtube for solution. Youtube video showed very clearly how...