IFB Industries Complaints & Reviews

While baking cake, the top layer start burning with in few sec, cake was not baked especially in center & bottom. L was follow all instructions but i don't know something is problem... I call service center but they were not response in this issue.. Please take this matter seriously because not only in my oven its happing my friends oven they using same ifb... My oven is 25sc2.. Model...

My microwave is under annual maintenance contract is issued on 05/08/2017 and it is valid up to 04/08/2019. After that on 08th august my microwave is working but plate is not moving and i have given complaint on 09th august 2017 and one technician came and opened the microwave what he had done i don't know but my microwave is not working and the people associated with ifb are not attending me. My ticket numbers are [protected], [protected],...

Ticket no [protected] dated[protected] not resolved. The person noted the copmplaint was mr. Harshit.

Same complaint was made on 31st dec. 2017, person noted the complaint was ms. Manjula.

Today again i spoke to customer care person ms. Neha regarding the same complain.

Can i expect any senior person can seriously take care?

Regards

R k s...

While baking a cake in a conventional mode, just after 5 to 10 min the top layer start burning & not bake evenly especially in the center & base not cook properly.. L follow all instructions & not only in my oven, my friends had same problem they have ifb microwave. L call service center but they not response properly... Please give me correct instructions.....

Ref: complaint dated 2nd january 2018 (Subject: fraudulent sale of company manufactured/promoted products)

I submitted my complaint against ifb on this forum on the 2nd of january 2018; to which i received an absolutely imprudent response from the ifb team on 5th january.

The response stated that of the three products that had been sold off to my father – a senior citizen – through fraudulent means i. E....

I have ifb washing machine which is still under warranty, someone from service centre visited to give service however the service seems to be incomplete. Only the inlet and outlet pipes were cleaned but drum descaling was not done. When i called customer care they say for that i will have to pay, i don't understand one thing when product is under warranty why do i have to pay for anything (Unless physical damage) and the most important part...

My ifb washing machine elena vx (Bought in 2012) was not working since its drum was broken. Company technician (Sheenu refrigeration, chengannur,) replaced the drum on 28/12/17 and charged me rs 7100 towards the cost of drum. But on the following day (29/12/17) when a company executive called me (From the number [protected]) to enquire whether the complaint was resolved i asked him about the cost of the drum and he told me that it costs rs.4000...

Hi all,

I have been a very loyal customer of ifb and with all my purchases
Belonging to ifb, the problem started when i raised a compliant
Informing that my washine machine is having a lot of noise and the
Handle is broken.

I had a technician who visited my place and blindly refused service
Informing me that i had paid my amc to the previous area person and
Not to him and he...

As usual washing machine was running on 4th jan 2018, after about 45 min smoke started coming form machine & fire started. Washing machine completely burnt, fire & smoke caused the property damage.
Electrician verified the incident & confirmed that the problem is with washing machine & no issue with electric supply.

Model - 5kg, elena (Front load),
Year - 2007

Incident happened on 4th jan 2018,...

Complaint number

This is the worst ever customer service. I complaint was that the detergent was not taking. One guy from smv services ([protected]) had come home and without even diagnosis changed from filter and pretended that it's working and charged 3200 rupees including service charge.

Now machine is having the same problem as beginning and customer care refuses to help and the kid who cheated us isn't...

I have ifb maxidry 550 for which i raised a complaint around 1month back. Though it was told that within 24hour technician will reach but it took more 3 days for technician to visit after multiple followup with ifb customer care. As per technician, dryer heater is faulty and he will come next day to replace as he didn't bring part with him. Day later, i need to call him up if he is coming for repair but then he said, part is not available...

I have purchase ifb microwave from vijay sales on 31st december which got delivered on 2nd jan 2018. Inspite several reminder calls and request to ifb customer care on phone till date no call has been received from ifb respective service centers regarding demo.

This is very sad thing that i purchased ifb product and i will never do this mistake in my life. And i will never recommend ifb's products to any one.

If...

Dear sir/madam
I have registered a complained no. [protected] regarding leak in tub in my fully automatic ifb top loading washing machine on 04/12/2017. Technician had visited on next day and said tub will be replaced and it is not our stock. When i call several time to ifb service centre then every time they have given me the number of different service coordinator of ghaziabad centre (Up) named: neha, priya, priti, vijoy das, pardeep...

I called customer care on 3 jan 2018 at 1522 hrs from my mobile number [protected] to register complaint about my ifb washing machine making noise while washing and taking longer time than normal. The complaint was taken and he said that my mobile number was not registered with washing machine thereafter i gave him model number of washing machine but i didn't receive any complaint number. Today when i called to know about the status of my...

Hi team,

Date of incident 1st time on 27th dec 2017.
Client number - [protected]
Description of incident - i am facing an e4 error in my ifb washing machine top load 6 kg model no - aw60-205s.. Ifb top load washing machine is not working as it showing e4 error, and the drum is not rotating while rinsing and the water is continuously going from inlet to out going pipe.

Trying to reach the customer...

My ifb washing machine stopped working so i contacted the ifb service centre people. Their technician visited me & after checking it tol me that the drum was broken so will have to change it & the bearings. The estimated cost was 5- 6 thousand rupees to which we agreed coz we trusted them being company people.
When they didnt revert after 3-4 days i again called them up andon enquiry was told that since it was an old machine it was...

Dear sir,
My washing machine was checked by local ifb service centre representative, they informed that the drum is damaged. The spare drum is not available here immediately for replacement and it will take 4-5days for making spare available. Kindly arrange and make spares available immediately, in order to get the machine repaired as early as possible.
Thanks...

I am writing this complaint with great disappointment, yet again, from the so-called ‘leading brand in washing machines’ – ifb.

While i let go of the bitterness of my first experience just a little over a year back with ifb and its team; my recent experience – a bad one at that, yet again, has only reaffirmed my initial thoughts of ifb being a brand that, in the recent times, is only living off the goodwill that it...

Hi,

We bought a ifb microwave oven (20sc2) from sps tv palace in thiruvallur, tamilnadu on[protected]. We didn't get demo. We tried to use it but its not working. We just tried to make some hot water, but the turn table in the oven is not rotating.

So we called ifb customer care, and opened a ticket. The service person called, but he didn't came.

Ticket number — [protected]
Name - hariprasath...

This is jagannath mallick (Mobile-[protected]).

I made a complaint through phone call on the following number:[protected].

I received ticket number on 6th december through sms.
It was mentioned in the sms that ifb service technician will contact shortly.

But till now, they have not contacted.
They are very unprofessional whenever it is a time to resolve a complaint.

My...