IFB Industries Complaints & Reviews

Address: Chennai, Tamil Nadu, 600092

A worst service from ifb customer care via shri kailash enterprises, valasarakkam, chennai 87. Washing machine ifb aw60 8062 is down for 20 days. Complaint from now 14th till date nov 28th is not even attended. Spin tub isnt working. I have taken an amc yet this is what i get. The say with in 24 hours it will be rectified. But it is not even attended. 2 reasons one should never buy an ifb.
1. Your quality is a past glory term. Too faulty washing machines.
2. You have no service assurance and your service engineers are our monthly guest. Your spares are poor quality like your engineers.
(For readers of this comment: please do not ever chose ifb even if their past glory urges you.)
Complaint no[protected] dated 14th nov 2017
Complaint no[protected] dated 21st nov 2017 complaint no[protected] dated 28th nov 2017. I don't think i have to beg, run around and plead to get my washing machine up. I would be voicing my displeasure in the worse way that will make you either rectify or regret.

Jan 4, 2018

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Nov 29, 2017

IFB Industries Customer Care's response Dear Sir/Madam,

Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

Nov 30, 2017

IFB Industries Customer Care's response Dear Sir/Madam,

Hope your issue has been resolved. Do write to us if you require any further assistance.

Regards,
IFB APPLIANCES

May 07, 2018

Updated by Sheimour Yes. Thank you.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 851101

No water supply go through to tap and pipe joining.. I think it needed to clean tha water filter. I don't know how to clean. Can you go to my house and solve my problem as fast as possible. My problem was started two days ago. I can't use my washing machine right now due to insufficient water supply. I need to fix my problem as fast as possible... Thank you

+1 photos

Jan 3, 2018

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Nov 29, 2017

IFB Industries Customer Care's response Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update.

Regards,
IFB APPLIANCES

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra, 400076

My washing machine had been making a lot of noise. When we asked the service provider, he said the shock absorbers were gone and needed to be changed. He charged me 3670 rs for the parts and 450 rs for service. He then tried to sell me an amc saying the drum also needed to be changed, the bearings and the panel and was trying to make a bill of about 11000 rs. He said the without all the above the machine could work fine if he changed the shock absorbers but could not say for how long as there was some vibration in the machine. He said there was a guarantee of three months on the school absorbers. I paid him to change the school absorbers and his service charge and declined to take the amc. The machine did not work even once after he left. It is still jumping and in the exact same conditions it was before i called him. Now he says he already told me everything had to be changed and i only changed the school absorbers. I feel i have been cheated and fleeced because i would have never gone in for changing the shock absorbers worth 3670 rs f he had clarified to me truthfully before taking the money that the problem would not be solved by changing them. These people are cheats and always try to make a hefty bill every time we call them.

Jan 6, 2018

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Nov 30, 2017

IFB Industries Customer Care's response Dear Sir/Madam,

Hope your issue has been resolved. Do write to us if you require any further assistance.

Regards,
IFB APPLIANCES

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Thiruvananthapuram, Kerala, 695006

I have brought a washing machine with the above model and serial no.23851 dated 05.05.2011. I have registered a complaint with your toll free no. And got the complaint no. As [protected] dated 11.11.2017. I have taken amc with your local dealer m/s. Karthiks india on 20.03.2017. Now the washing m/c is not at all working. The service person who visited my house on 20.03.2017 had informed me that the mother board has to be changed and this can be done free of cost if i take amc. Now the washing m/c is not at all working and hence i have registered this complaint on 10.11.2017. Till date nobody attended my complaint and also on telephonic talk, initially they responded to my calls. Later on, once i call them, they switch off the telephone and never responds. Thus i started calling your toll free no. And every time i call this no. They tells me that the service person will contact me. This is going on for the past two weeks. Now i would like to know whether this complaint can be solved immediately or i have to approach consumer protection forum.

Jan 4, 2018

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Nov 28, 2017

IFB Industries Customer Care's response Dear Sir/Madam,

Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

Nov 30, 2017

IFB Industries Customer Care's response Dear Sir/Madam,

Hope your issue has been resolved. Do write to us if you require any further assistance.

Regards,
IFB APPLIANCES

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Kolkata, West Bengal

I had bought a ifb microwave oven in september 2015 and now just over 2 years time its capacitor, diode and high voltage fuse has gone corrupted. All these parts with the service charge would sum upto rs. 2000.

This is all the characteristics of local brand selling junk product. Congratulation for making consumer a fool and earning profits out of it.

Jan 12, 2018

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Nov 27, 2017

IFB Industries Customer Care's response Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update.

Regards,
IFB APPLIANCES

View replies

A

AMKULKARNI11

from AMBARNATH, Maharashtra

Nov 28, 2017

Take out the franchise of IFB from above properter Yogesh Khopkar

Remove Mr Purshotam from IFB

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Our IFB Washing Machine of model Elina dx is out of order . I made a complaint on this issue on 22/11/2017 but there wasn't any response .So I made a call again to customer care on 23/11/2017 .They replied that they will send an official person for clarifying this issue by 24/11/2017.The next day (24/11/2017)they called me twice regarding our address details and enquired about the location .But they haven't came here.So I made a call today (25/11/2017) regarding this issue .But they replied that they won't come without our AMC receipt .But our AMC receipt was misplaced .So please give me some idea to handle this problem.Please read it and send me a reply giving solution to this problem .I have further attached a photo regarding cheque details.

+2 photos

Jan 4, 2018

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Nov 27, 2017

IFB Industries Customer Care's response Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update.

Regards,
IFB APPLIANCES

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

My washing machine stopped working on friday 17 nov 2017. complaint was registered on the day itself.No information about the executive till tuesday 21 Nov 2017. One gentleman arrives in the evening at 4, no identity card was shown. He observes the machine and says control panel needs replacement. Leaves without even touching the machine. Machine is still out of order after a week. Customer care call center keeps promising correction in 24 hrs. Senior executive refuses to talk after promising to get back in 1 hour.

Jan 4, 2018

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Nov 25, 2017

Updated by sangeeta Jakhar I have been in touch with the customer care executive every day since 21st November, as the person who changed part of washing machine left without checking whether the machine was working properly, he didnot give any receipt of the payment made to him . The customer care promise action within 24 hours, but nothing happens. My request to speak to senior executive is denied, i am being given numbers which do not exist.

Verified Support

Nov 27, 2017

IFB Industries Customer Care's response Dear Sir/Madam,

Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

Nov 30, 2017

IFB Industries Customer Care's response Dear Sir/Madam,

Hope your issue has been resolved. Do write to us if you require any further assistance.

Regards,
IFB APPLIANCES

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 600100

I am using ifb senorita vx 6 kg front load washing machine. It's not working suddenly due to mother board problem and also valw issue. The repair cost will be around rs 7500. I bought 4 years ago but this is the first time i m facing this biggest issue. I'm now confused whether to go for new one or repair the old one. Kindly give your suggestions. Spending rs 7k+ for repairing senorita is worthy or not.

Jan 2, 2018

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Nov 24, 2017

IFB Industries Customer Care's response Dear Sir/Madam,

Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

Nov 25, 2017

IFB Industries Customer Care's response Dear Sir/Madam,

As discussed with you by our branch, we will be closing your issue, kindly be in touch with branch for further assistance.

Regards,
IFB Appliances

Dec 13, 2017

Updated by gopinath kannaiyan Hello IFB,

These 2 guys will spoil your reputation for sure. They took customer's board and replacing other person's board even both are working fine. Their names and numbers are Mahesh [protected] & muthu [protected]. We are planning to give police complaint. ****WAKEUP IFB****

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Ernakulam, Kerala, 682008

Website: www.ifbappliances.com

This is the second time im registering a complaint as it wasnt resolved earlier.i had bought an IFB 1.5T DC inverter AC and i was supposed to get 3 free services.only one free service i got despite people in IFB assuring us to give 2 more free services, and told they would come by themselves we neednt call them. But none of them came . later there was a minor block in ac outlet pipe.The person who came to do free service charged 590 rupees.We had told him we didnt get free service.He told we will get it refunded by company if we give a complaint.He went off without even giving a bill.Later we complained.The lady in the customer care enquired to him about this and she told company wont refund, he will give that money back to us.he called us and told he would give us back the money.after 2 weeks he came with the bill, which is dated the day he came earlier for service .He told the amount(590 rupees) has been cut from his salary and told us to complain once more, the company would refund.when we called the customer care in this area the lady told company wont refund, he will have to give us the money.Such a shame on the way the workers in IFB try to fool people..strict action must be taken against such frauds.
I require the amount i was charged for free service back ASAP, whether that person should give or company should give isnt my concern.
CUSTOMER CODE:4393734
date he came for service:3rd november 2017
date he gave bill:23rd november 2017

IFB Industries customer support has been notified about the posted complaint.

View replies

P

Pratik H Mistry

from Mumbai, Maharashtra

Nov 27, 2017

We hv purchase produce 6 month back,
But while using bmc force pressure water time we are unable to see same force in side machin

Plz sent ur person to check.

Regards
Pratik [protected]

ifb 1.5t dc inverter -charged for free service - Comment #2930378 - Image #0

Reply

IFB Industries Customer Care's response, Nov 28, 2017

Verified Support

Dear Sir/Madam,

Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

IFB Industries Customer Care's response, Nov 29, 2017

Verified Support

Dear Sir/Madam,

Hope your issue has been resolved. Do write to us if you require any further assistance.

Regards,
IFB APPLIANCES

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Allahabad, Uttar Pradesh

Dear sir, i am a customer of ifb washing machine since 3 years. Machine is in the name of mr rakesh gupta lives in allahabad up. When i started machine it gives (Ac hi) and doesnt work at all, it gives ac hi indication. This happend last 3 days i put off the machiine and checcked the voltage which is not too high, ts again not working. Please help me.
Kshama singh

Dec 27, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Nov 24, 2017

IFB Industries Customer Care's response Dear Sir/Madam,

Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Pilibhit, Uttar Pradesh, 262001

Website: www.ifbindustries.com

I'm user of ifb front loading washing machine since 1990. Customer code is 1953721. My present machine is under amc and complaint has been logged since 27th september 2017, ticket no. [protected], but still not resolved. First visit of technician was made after several follow up's that too after 1 month, that too empty handed. Still machine is not under working condition. Service of bareilly service centre is pathetic and that too they do no have even value of their own words. My last complaint around 5-6 month back was also rectified after almost 1-1.5 month.

Jan 4, 2018

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Nov 23, 2017

IFB Industries Customer Care's response Dear Sir/Madam,

Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

Nov 28, 2017

IFB Industries Customer Care's response Dear Sir/Madam,

Hope your issue has been resolved. Do write to us if you require any further assistance.

Regards,
IFB APPLIANCES

View replies

A

ashish.dscl

from Mumbai, Maharashtra

Dec 9, 2017

Regret to inform you that the technician visited on 28th November & replaced old belt which got slipped on the same day. Again complaint logged on 29th November by ticket no. [protected].

Technician visited on 5th December and replaced belt. Without checking the cycle of the machine he went away. When machine was checked by myself, belt again slipped out. Immediately I informed to the technician & Service Franchisee. Same evening technician revisited and after checking he informed to the service franchisee that all four shockers, drum bearing, motor all need replacement & body of the machine has worn out and when I resisted of his report that body has worn out, as body of the machine has already got replaced almost 2-3 years back he said that it is not worn out but it got loose. Behavior of the technician was very rude.

My question is, that when body of the machine has already been replaced almost two-three years back and with the fault of technicians for not properly attending complaint (not replacing shockers in time, although machine is continuously not working since almost 3 months), too much of the vibration in the machine has resulted in the loosening of the body, is it my fault.

Machine is continuously not in working position since 27th September 2017.

May kindly check the no. of complaints lodged by myself during the past one year of AMC. Due to pathetic service by the technicians & service franchisee, I'm not in a position to use machine, despite of being in AMC.

Technician never brings service report with them, nor do they carry bill book with them. They simply take money without issuing receipts. Customer can not give their feedback in lack of service report. This is what Bareilly service franchisee is doing and no action is being taken by the company, against him, despite of several complaints.

Pathetic service by IFB...

Reply

IFB Industries Customer Care's response, Dec 11, 2017

Verified Support

Dear Sir/Madam,

We regret the inconvenience caused to you. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

IFB Industries Customer Care's response, Dec 13, 2017

Verified Support

Dear Sir/Madam,

We tried to call you on 9415416805 number but we are unable to contact you.Hope your issue has been resolved. Do write to us if you require any further assistance.

Regards,
IFB APPLIANCES

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Kutch, Gujarat, 370205

Date of incident - 22.11.2017
Contact number [protected]
Technician representing ifb (Ticket no.[protected]) came to my house located at adipur (Kutch) for repairing my washing machine (Make ifb). He did not resolved the problem pertaining same and was not decent in talk with members of my family. The repairs of washing machine are still pending, want a quick reply.

Dec 31, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Nov 23, 2017

IFB Industries Customer Care's response Dear Sir/Madam,

Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

Nov 25, 2017

IFB Industries Customer Care's response Dear Sir/Madam,

Hope your issue has been resolved. Do write to us if you require any further assistance.

Regards,
IFB APPLIANCES

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Goalpara, Assam, 400071

I trushal jain with registered mobile no [protected] had launched a complaint with ifb regarding my top load washing machine almost a month ago. The techniciam visited the next day identified the problem but the part replacement is still pending. If i am getting such a pathetic service under warranty circumstances i cannot expect your company would provide satisfactory service after warranty is elapsed. The service centre which the work is assigned to blames your company as you are not providing with the required part and your assigned employees who are above the service centre are not ready to pick up my calls and ignoring them. If your company cannot provide me with the machine's part atleast have the sense to replace the machine for a customer. Atleast a company should know and have a sense that a washing machine is a daily essential for many people, if your company does not know how to give good services i will provide you with locks to shut down your company as soon as possible.

Jan 4, 2018

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Nov 23, 2017

IFB Industries Customer Care's response Dear Sir/Madam,

Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

Nov 29, 2017

IFB Industries Customer Care's response Dear Sir/Madam,

Hope your issue has been resolved. Do write to us if you require any further assistance.

Regards,
IFB APPLIANCES

View replies

K

keepa

from Chandigarh, Chandigarh

Nov 23, 2017

Sir my IFB washing machine is not working

Reply

T

tanvk tanvj

from Pune, Maharashtra

Nov 23, 2017

Take a service from Ifb technician is horrible for me.
Technician from dist Ahmednagar Maharashtra
He behave like owner of Ifb and talk s arogandly when I complaint about his behaviour his senior she is listening single word of me.she shouted on me and say our technician is right.
How in future we buy Ifb products.

Reply

IFB Industries Customer Care's response, Nov 24, 2017

Verified Support

Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update.

Regards,
IFB APPLIANCES

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Nalgonda, Andhra Pradesh, 508213

The ifb washing machine (Diva aqua vx) we received is not working from day 1. Once we switch it on the light doesn’t show up and also the selection of type of wash is not being selected. We have asked one of best by customer care person to come and check. But the person is not turning up. The customer are person was very rude to us asking us to complain about his behaviour to higher officials and finally stopped attending our calls. Please consider this. It’s been one month we purchased the washing machine but till now we were not able to use it even once.

Dec 25, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Nov 24, 2017

IFB Industries Customer Care's response Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update.

Regards,
IFB APPLIANCES

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Website: www.ifbappliances.com

Buy ifb w. Machine on 14.11.17 and recd. On 15.11.17 at vijayawada through m/s sonovision. Started washing on 18.11.17 and not moving after quick wash position. Complained on 18.11.17 and closed the complaint without my knowledge. Again complained on 21.11.17. Machine sr. No.[protected]. Service centre not responded properly. Provide another new one.

Dec 30, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Nov 22, 2017

IFB Industries Customer Care's response Dear Sir/Madam,

Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

Nov 23, 2017

IFB Industries Customer Care's response Dear Sir/Madam,

Hope your issue has been resolved. Do write to us if you require any further assistance.

Regards,
IFB APPLIANCES

View replies

A

amarendradey

from Mumbai, Maharashtra

Nov 21, 2017

Purchased microwave oven 23SC3 on 18.01.2016 and its switch panel is not working properly. It is a matter of great regret that in spite of repeated request representative of IFB is not attending to rectify the switch panel. Though assured last time by MS. Monika, yet not attended. really astonishing from a company of repute like IFB.

Reply

IFB Industries Customer Care's response, Nov 22, 2017

Verified Support

Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update.

Regards,
IFB APPLIANCES

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka

My washing machine has been defunct from last 3 months. We have an annual maintenance contract taken for this machine. We had raised a complaint (Number, [protected]) and are waiting from last 3 months to get this resolved. The service has been pathetic and unprofessional. This is currently being handled by the area manager yathish and he doesn't have a control on the service and is least bothered about getting my machine repaired. We have been calling them everyday to follow up on this issue but they do not respond properly. Thus is really stressful.

I am really not sure if they are going to do any good. If you are unable to provide service, why do you even seek your products and ask us to go for the annual maintenance contracts. Is this just another way for you to loot customers and cheat them on their helplessness!... It is disgusting.

Dec 4, 2017

Complaint marked as Resolved

Issue Resolved through the means of exchange.

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Nov 22, 2017

IFB Industries Customer Care's response Dear Sir/Madam,

Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

Nov 22, 2017

IFB Industries Customer Care's response Dear Sir/madam,

As discussed with you by our team kindly let us know when you would like to go for an exchange, so that we can guide you on the same.

Alternatively you can visit our website http://www.ifbappliances.com/exchange.html for more details.

Regards,
IFB APPLIANCES

View replies

M

Manjunath72

from Dharwad, Karnataka

Nov 22, 2017

Please facilitate the same as early as Possible. This could be initiated right away.

Reply

IFB Industries Customer Care's response, Nov 23, 2017

Verified Support

Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update.

Regards,
IFB APPLIANCES

Manjunath72's [Complaint's author] reply, Nov 23, 2017

Complaint Number is (Number, 1000510536) .. the contact details is registered with this complaint and can be retrieved from the same

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Yavatmal, Maharashtra, 445002

We weekly logged complaint with your customer care about our ifb machine evon.
But now we are completely loss our patience as never we got response from your representative they are very casually taken our issues.. From last 4 month one part with proper size can't they carried with them. Give us proper solution otherwise we go to consumer forum.
Only company product is not enough to customer rather than he want service which is on proper time you provide them are more impressed them to promote your product in market through mouth publicity which is more effective than any other marketing strategies...
We hope we got revert reply with this...
Please contact if you want to retain existing customer...

Dec 27, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Nov 21, 2017

IFB Industries Customer Care's response Dear Sir/Madam,

Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Burhanpur, Madhya Pradesh, 450001

Dear sir/mam,

I regret to say that i never seen this type of irresponsible customer service from any product in my life. I have an elena aqua vx 6 kg washing machine, purchased in 12th apr'15 & complained for up normal sound in washing machine through customer care phone number. Since no body visited to check the fault. Hence request you to kindly arrange to send service person at the earliest.

Model:elena aqua vx 6 kg
Serial no:[protected]
Code no: 11136107
Purchase date: 12th apr'15
Contact no : [protected]
Address: no:125, hanuman nagar, opp hanuman nagar water tank,
Gurjar hospital main road, khandwa,
Madhya pradesh-450001

Dec 24, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Nov 21, 2017

IFB Industries Customer Care's response Dear Sir/Madam,

Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

Nov 23, 2017

IFB Industries Customer Care's response Dear Sir/Madam,

Hope your issue has been resolved. Do write to us if you require any further assistance.

Regards,
IFB APPLIANCES

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have made a complaint and raised a support ticket on 10th nov 2017 in respect of replacement of front door lock. The door lock is damaged and is not working. My registered complaint no. [protected] and requested to change the front door lock. Till today i did not receive any service nor any call from ifb company.

Kindly look into the matter and take my matter on priority.

Dec 26, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Nov 21, 2017

IFB Industries Customer Care's response Dear Sir/Madam,

Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Nov 23, 2017

Updated by minpan This is to bring to your notice that i still did not received any support from the company. Nearly 13 days passed, i did not received any call from the company. I am ready to bear the cost of the front door lock.

Kindly take my issue serious and on priority basis.

Regards

Sadiq Shaikh
Mob No: [protected]

Verified Support

Nov 25, 2017

IFB Industries Customer Care's response Dear Sir/Madam,

We tried to call you on [protected] number but we are unable to contact you. Hope your issue has been resolved. Do write to us if you require any further assistance.

Regards,
IFB APPLIANCES

Nov 27, 2017

Updated by minpan This is to make you clear that i did not receive any call nor any service yet. Nearly 17 days passed, it shows that the company is showing no concern on my issue. I am fed up with the service given by the company in the state of Goa.

Kindly redress my issue on priority basis.

You can contact me on the Mobile No . [protected] or [protected] / Landline No. [protected].

Regards

Sadiq Shaikh

Dec 08, 2017

Updated by minpan Dear Sir/Madam

I have still not received any service from the IFB Company. I received the call from the company but as usual company is only make false promises.Till today i did not receive the service from the Company.

Kindly look into the matter and redress my issue.

Regards

Sadiq Shaikh
Mob No. [protected]

Dec 14, 2017

Updated by minpan Dear Sir/ Madam

I am still awaiting for the service at your end.Kindly take my issue serious and settle my grievances as early as possible.

Regards

Sadiq Shaikh
Mob No [protected]

View replies

U

Ujjwal Garg11

from Delhi, Delhi

Nov 21, 2017

Purchased new dishwasher but not yet started due to inlet problem

Reply

IFB Industries Customer Care's response, Nov 22, 2017

Verified Support

Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update.

Regards,
IFB APPLIANCES

V

venkatakrishnan sekar

from Munnar, Kerala

Nov 21, 2017

Last 4 days showing ACH1display on digital panel, while turning to start machine

Please advise

Sekar
Chennai
Mob [protected]

Reply

IFB Industries Customer Care's response, Nov 22, 2017

Verified Support

Dear Sekar,

We are unable to find details 8870394990 in our database.

Please provide an alternate number preferably
the number you were using when you purchased / registered your product.

Regards,

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Solan, Himachal Pradesh, 173212

I have purchased one ifb senorita sx aqua washing machine from ifb point m/s kuldeep mandi hp in 2015. Immediately after 2 months machine started giving trouble. I lodged complaint with the dealer. He checked it and made minor adjustment but there was not much improvement. After that the washing machine is continuously giving some or the other problem. Company can check the record and see the number of complaints lodged and the parts replaced. Almost whole of the machine has been opened and assembled may times. I have been repeatedely telling the service engineer to replace this defective machine but everytime they come and replace one or the other part. Now again one compalint is pending and i was told by the engineer that now drum and 2-3 more parts are to be replaced. I am highly dissatisfied with this third rated product of the company having some manufacturing defect or with most of the defective parts. This is worst than a second hand assembled machine. So, i request that in stead of replacing major parts kindly replace my machine and provide me a new machine in proper working condition, otherwise i will be compelled to approach consumer redressal forum for redressal of my grievance. Sanjali kathuria d/o harsh vardhan kathuria registered mobile number [protected]

Jan 4, 2018

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Nov 27, 2017

IFB Industries Customer Care's response Dear Sir/Madam,

Hope your issue has been resolved. Do write to us if you require any further assistance.

Regards,
IFB APPLIANCES

IFB Industries Complaints & Reviews

File a complaint to IFB Industries

IFB Industries reviews & complaints page 119

washing machine not attended for 14 days after 5 complaints leave aside rectifying

Post your Comment

no water supply go through tap and pipe joining

Post your Comment

washing machine service provider

Post your Comment

ifb washing machine elite dx 5.5 kg.

Post your Comment

ifb microwave oven 25dgsc1

Post your Comment

washing machine elina dx reg

Post your Comment

no help after 1 week from service center despite repeated calls

Post your Comment

if senorita vx board problem

Post your Comment

ifb 1.5t dc inverter -charged for free service

Post your Comment

washing machine doesn't start

Post your Comment

complaint not resolved/ poor service

Post your Comment

unethical behaviour of technician visited for repairs of washing machine

Post your Comment

washing machine pcb board not replaced from the past 25 days

Post your Comment

ifb washing machine issue not resolved

Post your Comment

non functioning of ifb washing machine model elena aqua vx 6 kg 800 rpm

Post your Comment

pathetic customer service. washing machine not repaired yet

Post your Comment

if machine

Post your Comment

up normal sound in washing machine while washing

Post your Comment

angular washing machine 6.5 kg - replacement of front door lock

Post your Comment

washing machine senorita sx aqua

Post your Comment

Related businesses