IFB Industries Complaints & Reviews

1.Half the time your toll number does not work.
2. All your executives only lie.
3. My motor to be delivered in sambalpur around 20 days back still has not reached Bhubaneswar.
4. Neither the local service people nor Bhubaneswar are ashamed of their inept service.
5. Please don't sell machines if you don't have the spares.
ONE TIRED CUSTOMER...

I have registered a complaint for my ifb mocrowave for its door handle replacement on 24th october under the booking ticket number [protected]. No emgineer visited me uptil now that is 9th nov, 2017. I called customer care center two times in 15 days on my part to follow up with them and complaining them both the times that no enginner visited me and both the the time they did not responded me back. This is very annoying. I am very disappointed...

Make: ifb
Model: executive elite
Contact no.: [protected]
Name :palanisamy arumugam
Address : 46, first avenue, kalpakkam (Changed from 8, second street, kalpakkam)
Problem:
Ifb washing machine is not working. It is creating lot of sound while it is spinning. We had given the complaint over phone 10 days before. But the problem is yet to be rectified.

It appears that bearing has gone...

I bought a new washing machine on 7th november and still the service engineer didn't approached us for demo. We are in trouble for these two days because they are not responding properly. We don't know the route to resolve this... If we are calling to service centre they are skipping our call by telling some reasons and if we call to customer care they are also not assisting us properly... They are not giving us the solution...
Today...

I had booked a complaint about water not getting heated to your TOLL FREE no[protected] on 27.10.2017. one person called on that asking when to come. He was informed to come in the afternoon. But he did not come nor contacted me till now. Tried calling to his number, it was switched off . I have been renewing AMC till now, last renewakl was on 19.09.2017, AMC NO. D[protected] dated 19.09.2017 . for one year.

There is...

My ifb washing machine had been purchased 3 years ago. Till last month it was under maintenance (Warranty). While operating the machine and the last minute it showed error and at last not able to open the door and the door had been opened with great difficulty. Now, the machine door is not locking properly. Kindly attend the complaint at the earliest....

We used our microwave 30l brc2 model for the first time for baking cake. The turntable broke while we were using the convection mode at 170 degrees.

The customer care is pretty useless and not responsive at all and finally says turntable does not comes under warranty and it will cost rs. 1250

How can the turntable broke during the first use? How am i supposed to use it again not worrying that it would break again.br...

Hi,

My name is cinu kuriakose and i am from bangalore, i had purchased a ifb microwave oven (25sc3, metallic silver) from amazon and it got delivered on the 25th oct, 2017.
From that day onwards i have been waiting for a demo but unfortunately that has not happened, everytime i call up the customer care the response that i get is they will arrange for the demo but that never happens.
Atlast on following up they...

Dear ifb,

I have purchased the costliest model of your washing machine senator 8 kg front load to think that it will work better, but i have been facing a problem from the beginning of the purchase. Most interesting thing is that nobody in your company is ready to listen the customer problem.

I never seen best company like you. Where they sales the product, but never look back to customer problem. Even you have...

Registered a complaint about the leakage in ifb dishwasher neptune vx model (Purchased two years ago) on[protected]with ifb industries limited (Home appliances division), vadapalani, chennai-600 026 vide regn no.[protected]. Technician visited on[protected]and told that the valve had to be replaced which will cost around rs.3500 including all charges. He suggested to take a amc for two years which will cost rs.7328/- and no charges need be...

My washing machine broke down on 18th september 2017. I have registered complain at ifb[protected]. (Dear customer, your ticket no. Is [protected]. Ifb representative will visit shortly. For assistance please call[protected]/ [protected].).

Service within 48hrs was promised but nobody contacted till 23rd september 2017. Service representative appeared on 23rd september and figured out problem with some parts. Since my...

Hi my name tejal,

I have washing machine of model sanoritax. I was complain on july month and there is some part change require. After so many followup person was come and change parts. But after changing parts. There is water leakage from bottom, and noice issue is not solve as it is.
I am trying to reach but your customer care no not getting dialtone.
Please do the need full....

My washing machine ifb serena aqua vx 7kg (Id number: 4082757) has lot of vibration and sound when it is working. My warrenty period not yet completed. And you are not responding yet. Periodicaly maintanance is your responsibility. Why this much irresposible.?? Plz make it fast as soon as possible. We are fed up with this. Need to get 2nd free service
Plz contact [protected]
[protected]...

My ELINA machine while switching on it jumps and discharging the water through the detergent spot Matter I informed your Kerala KATTAPPANA service people and they attended several times and found no results but collected service charges Now they are not giving any response on call So what shall I do? and where shall I get proper service?...

Kindly note that i had lodged the complaint on 5/10/2017
Sill the dishwasher is not repaired.
Earlier the part was not available and alter the technician had come with the part but he has was not able to solve the problem.
Had even spoken with mr khan (Ifb pune).
Issue unresolved!

Customer
Adv sudhir buty,
Civil lines
Nagpur-1
[protected]...

Facing problem with my washing machine showing "acc lo" after used for 6months... Service attendent guy responded 14 days after launching compliant... He advised need stabilizer, we assured that too but same issue. # service and ifb too they don't have minimum knowledge about what they are advising. No one followup the complaints were settled or not, i deeply recommend all of the others don't choose ifb. If you want to...

Hi,

I made a service request for re-installation of the ifb washing machine. Service person came to my house. He gave full details of payment for installation and was more interested in selling things to me than looking into the issue.
After installation, there was a leakage in the front door. He told me to pay for the installation and he will look into the issue some other time. He didn't create any service report...

As mentioned, the ifb neptune dx dishwasher has been malfunctioning since a few days. The lcd display's the error f5, while all the lights blink blue. It has, therefore become impossible for us to operate it to clean the utensils, and now requires to be done manually. Such works requires a lot of precious time and energy and i would rather put it to use on something more productive. I hope i do not regret investing my money, time and trust...

My reference complaint no [protected] against repair of washing machine name dipti

Machine opened & lying idle for lack of spare & seriousness of the service team could not open the screw, now bucket has to be changed for changing the bearing.

Can you please get the machine to its original state failing which i will go to consumer forum

Pkchatterjee...

1. The ifb toll free number:[protected] is permanently on automated 'all lines are busy at the moment'.
2. Despite having paid over inr 5000.00 for annual maintenance service, for the past one year my waking machine has not been repaired.
3. I live in aizawl, mizoram. The service centre cannot resolve the problem because parts from goa take a long, long time to arrive.
4. As a result, the washing machine has not been...