IFB Industries Complaints & Reviews

I have a ifb range of many products and have faith also but last week my washing machine had some fault and myself lodge a complaint to customer care and he gave me the ticket no also and and sms came to my cell no also but till now no response from ifb center and my problem is as it is.
This is text sms which i received.
"dear customer, your ticket [protected] has been assigned to ifb service technician, who will contact you...

Problem is with waterdraining problem i. E dp err eventhough the techinican had come and solved the problem but still the machine is not working the programme runs and stops at last 16 min and displays dp err. So i kindly request u to solve the problem quickly and efficiently. And the technician had visited thrice and examined the problem the machine after repairing it runs for two days and again the machine displays dp err and he fixed the...

Sir,
I made complaint to ifb customer care regarding problem, service centre staff came and replaced drum, two bearings charged 6100/-on 16.10.17 after 2 days the same problem, again made complaint they have given ticket no.[protected]on 20.10.17 again technician came and switched on said no problem. But, in vain same complaint. Please do need ful sir.
Thanking you.
Muralidhar....

We have purchased ifb washing machine (Tl-rcg 6.5 kg aqua; sr no[protected] installed on 15.06.2017 at km-47, kavinagar, ghaziabad, up. We have faced following defects in a short period of 3.5 months:

1. On 16.10.2017 machine tub stopped rotating i. E after 3.5 months, we have made complaint on toll free ticket number [protected] on 16th october itself however the defect was attended on 24th october (After 8 days)....

I ordered this machine online on 16.10.2017 from paytm. I received the product on 27.10.2017 and booked an installation demo on the same day. On 28.10.2017, i. E., today, the technician came for the demo but was unable to do so as the machine wouldnt work properly. He tried fixing it and restarted it but the same problem prevailled. He suggested that i register a complaint for a replacement as it is still new and unused and i did the samw...

Myregistered mobile no is [protected].
My microwave is not working from 2nd october, 17, i call ifb customers care on 5th october. Ifb technician come on my home on 10th oct. He said me that i come tomorrow and repair microwave. But since 28th oct, technician not repair my microwave. I call many time to customer care, but no satisfied answer from customer care. So i think that 2nd time i not sold ifb appliances....

I am kishore from hyderabad, purchased senorita vx machine. Your executive williams call’d me many times and asked me to take amc and while taking amc he clearly confirmed that there will be no charges for any services and replacement of the parts either it may be a small part or big part or anything, and all the services are absolutely free and took money and made amc.
Now there is a problem in my machine, there is an huge sound...

My washing machine elena sx 6kg 800rpm is creating a noise and not draining the water. My ifb id is 3635610. Very recently there was some problem with the drum so the shock ups had been replaced. Now i switched on the machine in the morning but it created some noise but was working so i changed the washing cycle and left for school hoping that things would be alright but till evening the water remains in the machine....

I am ifb 7 kg fully-automatic top loading washing machine user. And i have been facing issue with the machine as it is giving error ac lo. I have logged a complaint with the customer care on 20/10/2017 regarding the issue and i was been told that the engineer will attend the issue within 24 hr. But the engineer visited my place after 2 days and that to after following up with the customer care and speaking to the supervisor ms. Sunitha from...

Sir,
I HAVE BOUGHT A IFB WASHING MACHINE TL65RDW &RDS 6.5kg.
Within 1 week from the date of its purchase the drain system did not work properly Later it was rectified temporarily by the service engineer.
After that, Very often there is repair (with drain, drum movement, belt problem, gear problem ) and had to be serviced, the reasons stated for the same problems are different every time.
Every service engineer...

I am an ifb elina washing machine customer registered a complaint [protected] on 3rd october. However, to my surprise the ticket was closed without any resolution. I contacted the service desk and got some unconvincing reasons. I registered a new complaint [protected] on 6th oct. From then on, the ifb service centre being my neighbor, the service technicians comes and goes without any resolution giving stupid reasons. They even changed some...

For my ifb microwave oven 30sc4, i had to contact service centre three times in less then two years. Earlier on 22 march 2017 i raised a request for microwave not working. Pune service centre took more then a month to fix it. They said pcb is defective replaced a wrong pcb of a different model which did not work again replaced it with another one. I was asked 2500 for pcb replacement. Again i raised a complain again 6 oct 2017 as microwave...

Ifb customer care sucks!!! Its the worst ever service i am getting after my 526l fridge stopped cooling. The deep-fridge is working ok, but the other part does not work.
Often the customer care number does not work, when it did we could raise the compliant on 16 oct and complaint number is [protected]. There is no call/ visit from ifb support till date (26 oct) and there is no other way to contact their support managers either (Both...

Order ID: OD[protected]
Order Date:[protected]
Invoice date:[protected]
Produce: IFB Senorita Aqua SX-6.5 kg Fully Automatic Front Loading Washing Machine

Sold By: WS Retail Services Pvt Ltd

Though the product is under warrenty (four year warrenty). The product is not shown in IFB data base and company refuse to provide warrenty.

IFB customer care suggested to contact...

My name is gani yakkoob. I purchased ifb washing machine on 18.10.17 online using my indian bank debit card for rs.24, 500/-. Soon after, in order to change the item, i cancelled the order and i got confirmation reply also. But, since then, i do not know the status of mu refund. My otp code for the purchase was 875157. I gave my address a 10-3, new pro quarters, mandaveli, r. A. Puram, chennai....

I have an ifb washing machine that needed repairs and i had booked a complaint yesterday (24.10.17) at 2:40pm and was told by the person who lodged my complaint that it would be looked into within 24 hours. Now it is 7:30 pm (25.10) and i am still waiting for a technician. After repeated calls i was very very rudely informed that the complaint would be looked into tomorrow only (I. E. 26.10.17) even though i have a sms message that tells...

I have purchased IFB Senator Aqua SX 8.0 KG on October 18 and none bothered to come and install it till today. They have taken back old Washing machine (which is working) and thus left with no option to wash. In Bangalore, Mahadevpura where the IFB have office and stores don't have required support engineer. When contacted Help Desk given contact number of Head of support (said to be so) but that number never worked.

Invoice...

On 19th oct 2017, gave complaint against the fault in the washing machine. Today is 25th oct 2017 and no technician has visited to see the fault in washing machine.
We have called customer care almost 8 -9 times and they always said that they said i solve the issue in 24 hours in each but till date no technician has visited us.
Complaint no is [[protected]]. Very worst service...

This complaint is regarding my ifb washing machine model number tl65sdr, which is still under warranty period. It's a top loading ifb washing machine. From the time i have got this machine, in total 8 times different ifb service executives have come and visited my machine due to several problems. During their initial visit they used to attend, do certain checking and then that particular moment the machine looks fine, after 1-2 day again...

Invoice no.[protected], ticket no.[protected]. What a pathetic service u guys have. I have this machine sitting idle for almost a week now. Nobody turns up for the installation, every time i call customer care u guys promise to attend the compaint at the earliest and thats it, this is happening for the third day now. Take back the new one and refund me the money also get the old machine back did not expect such pathetic service fro you guys....