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IFB Industries Complaints & Reviews

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Last updated Mar 31, 2024
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IFB Industries reviews & complaints page 15

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R
rajesh cheruvath
Jun 8, 2022
Jun 14, 2022
This thread was updated on Jun 14, 2022
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Washing machine smart care services

Address:Chennai

The IFB product is good but there partners are putting them down, the Chennai based smart care services is a money minded dealer with cheating people...
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Vishnu Talapala
Jun 5, 2022
Jun 8, 2022
This thread was updated on Jun 8, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

IFB selling defective washing machines

We have purchased 2 washing machines from IFB store Nellore.
Both delivered machines are defective pieces. The company executives want to replace the spare part, which I'm not intrested in. Buying a product to get repaired twice in a year is not justification from the company. I want the product to be replaced with new one or take back the product and refund my money.

My Contact:
+91 [protected]...
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A
amitsangwan25
Jun 4, 2022
Jul 5, 2022
This thread was updated on Jul 5, 2022
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IFB AC 5 Star installation issues

I purchased ac on 21 may 22 and it delivered on 24 may 22 after installation guy visit on 25 may 22 and when we ask for ifb id card, gst number, pipe extension rate, etc then he said it did not have ifb id card and give the gst number of ifb industries and extention pipe rate per feet 300 + 18% gst 354 rs but when cross check with ifb customer care it said 300rs only.so we said guy we want ifb guy with ifb card.

Till now(4-june-22)...
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A
amitsangwan25
Jun 4, 2022
Jul 20, 2022
This thread was updated on Jul 20, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

IFB AC 5 Star installation issue

I purchased as on 21 may 22 and it delivered on 24 may 22 after installation guy visit on 25 may 22 and when we ask for ifb id card, gst number, pipe extension rate, etc then he said it did not have ifb id card and give the gst number of ifb industries and extention pipe rate per feet 300 + 18% gst 354 rs but when cross check with ifb customer care it said 300rs only.so we said guy we want ifb guy with ifb card.

Till now(4-june-22)...
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C
Chocolava
Jun 2, 2022
Jun 11, 2022
This thread was updated on Jun 11, 2022
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Changing rules

Address:Vishwakarma colony, New Delhi - 110044

In July 2021 I purchased IFB 1.5 ton split ac from Amazon. During my 1st free service the technician informed me that we get 3 free service out of which one is wet service. So during my 2nd service I asked the technician for the wet service (not the same person who visited 1st time), he refused for the wet service. His boss told me that I you ask for wet service from our company then it will be chargeable. We won't do it free of cost. The...
+2 photos
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P
PTairforce
from Delhi, Delhi
May 30, 2022
May 31, 2022
This thread was updated on May 31, 2022
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PCb part washing machine

Address:Delhi

Dear sir - i have been using IFB top load washing machine 2014 model - which was running perfect till 15 days back when suddenly it wont start - the IFB Technician says PCB needs repair - after taking it for past 7 days they say its not repaired/ no replacement available

Why IFB is not supporting its own model atleast for 10 yrs - why am I being asked to buy a new machine ( definitely wont go for IFB with such poor service...
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S
Sa Ak
May 29, 2022
May 30, 2022
This thread was updated on May 30, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic customer service

I can’t even register my waving machine which should always happen automatically. None of their numbers work and no response to emails....
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S
sack011347
May 28, 2022
May 30, 2022
This thread was updated on May 30, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Senator wxs 8kg Washing machine

My senator wxs 8kg washing machine is under warranty, the door rubber gasket got a cut and the water leaks from door. The service engineer said the new gasket would cost rs. 2900 + filter rs 1800. The online price for similar models showing around rs 900. Then why IFB charging huge for their customers, If I need to pay rs ~ 5000 every year then what is point in purchasing such a expensive item.
I just want to know the real cost of...
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F
Faizalsigma
from Kasaragod, Kerala
May 28, 2022
May 28, 2022
This thread was updated on May 28, 2022
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Washing machine got fire completely burned and destroyed surrounding 3 rooms

Washing machine got fire while I was cleaning clothes and destroyed surroundings rooms it will be cost me rs 50000....
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S
sdutta250869
from Hyderabad, Telangana
May 28, 2022
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IFB Neptune SX1 dishwasher

I have purchased IFB dishwasher from Bajaj Electronics Madinaguda, Hyderabad about a week back and during installation the IFB support technician realised and told us that there is a leak in the bottom part of the machine, from where the water was spilling over the floor. So he said ordered for a replacement and it will be delivered in 3-5 days. It's been 5 days now and neither I received a call or any communication that when I will receive...
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S
Sanjit-Das
from Bokaro Steel City, Jharkhand
May 27, 2022
May 28, 2022
This thread was updated on May 28, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic Service , no help with product after purchase

I raised the complain multiple times with IFB and everytime they closed the tickets without any attempt or contact with me.
I bought AC from IFB, which is now working like a fan blower, its not cooling anymore and its only a month old.
Submitted complain multiple times but everytime I raise the complain, it gets closed by its own, now one calls me or no other means of contact.
Please help me resolving this and dont buy...
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A
Abhi266
May 25, 2022
May 26, 2022
This thread was updated on May 26, 2022
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Elena Vx 2012 model spare support

Please advise the price of drain pump for this machine. Am not able to find anywhere....
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M
manishdhiman81
from Hyderabad, Telangana
May 24, 2022
May 31, 2022
This thread was updated on May 31, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor service for Front Load Washing Machine

Address:B-301, Greenspace Signature, Manikonda, 500089

Had worst experience with IFB service, we had issue with our front load 6.5kg Senorita Aqua model washing machine, we are getting huge noise from machine so we have raised a complaint #[protected] Dated : 25th Feb 2021. Next day technician turned up and examined the machine and said they need to replace drum which will be very expensive and asked us to go for AMC and wait for 50 days to avail free replacement. After paying Rs. 4366 for AMC...
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M
Muskan Narang
May 20, 2022
May 24, 2022
This thread was updated on May 24, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unprofessional Technical service

It’s been more than a month with regular follow ups on the poor service provided by IFB service centre in Haldwani. The complaint initially registered was for drainage problem in my washing machine and required a service from a long time. It was in a completely working condition and was looking for a service to clean the drain pump for smooth flow of water.

A junior technician was appointed for the visit to resolve the problem....
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C
Chiru Tapal
May 19, 2022
May 21, 2022
This thread was updated on May 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheated and was sold AMC

On 18-May-2022 I raised a complaint [protected].
-My IFB Sonority Aqua VX 6.5 had an issue with the door lock.
-Contacted IFB customer care and raised a created a complaint to fix it.
-It was assigned to a technician named Bala Koti Reddy Vegise who works at Siva Sai Enterprises (IFB Franchise) in Hyderabad.
-He told that he will make a work around that would work fine for some time and asked me to purchase AMC....
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S
santoshts862
from Changanassery, Kerala
May 17, 2022
May 18, 2022
This thread was updated on May 18, 2022
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Product Not Delivered - SENORITA SXS 6510

Website:www.ifbappliances.com

The below mentioned order placed on 9th May 2022. As per the website, the product has to be delivered on 16th May 2022. Till now product not delivered and there is no communication from their end. I never expected this from a trusted brand like IFB. If you are unable to deliver the product, please process the refund and let me know. I will go for a direct purchase from the shop.
Order Placed on 9th May 2022
Order# [protected]br...
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F
Faizal Shajahan
May 17, 2022
May 18, 2022
This thread was updated on May 18, 2022
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Regular complaints

We have ifb senorita aqua 6.5 kg it is showing taco error from 2days technician says bearing and bracket needs to be replaced and says it doesn't comes under 10 years spare support and is costing around 7.5k, can you please help it with company support. We recently got pcb changed which costed around 7.5 k even then they said it will not come under 10 years spare support, what will come under 10years spare support if nothing comes under it...
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S
Shalini81
from Theog, Himachal Pradesh
May 14, 2022
May 16, 2022
This thread was updated on May 16, 2022
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Ifb dishwasher

Had ordered IFB Dishwasher neptune vx1 on 17th April 2022. Invoice no [protected]. We received a defective piece. After replacement too we have again received a defective piece. Yesterday it was installed and we found it defective while operating it...
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D
dkkgeneral
May 14, 2022
May 14, 2022
This thread was updated on May 14, 2022
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Washing machine water leakage intermittent shocks

Purchased ifb washing machine - june 2019.

Installation got delayed and not upto standards

noticed water leaking from bottom of the drum.

Technician advised buying an ifb stand for the wm. Got that, he adjusted the levels, problem resolved but started again after 6 months.

Complained again - technician blamed the flooring. Then adjusted the stand. This went on for over 6 times. br...
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R
Rssuuu
May 13, 2022
May 14, 2022
This thread was updated on May 14, 2022
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Washing machine defect

We had very bad/worst experience with IFB service, we had issue with our washing machine, we are getting huge noise from machine so we have raised a complaint [protected] lodged about one month back . Next day technician turned up and examined the machine and said they need to replace one of the part, which he said he will do next day. But, till now no one turned up to replace the part. We (customer) were tracking the complaint daily and no...
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