IFB Industries Complaints & Reviews

Am i not getting the actual rate of pcb of above said model. Plz guide us. A App of ifb must b there to register complaint. Price must b genuine of its spare parts. I was by ifb machanic told 7000 rs for pcb. It is too much costly...

Hi I am Jayakrishnan from Erode Tamil Nadu I raised a support ticket [protected] on 05/05/2022 due to issue with my IFB washing machine. After completing the wash cycle we noticed smoke is coming out of the front door. The IFB technician visited on 07/05/2022 and checked the device and advice us to replace the rubber near the front door to resolve the issue and the technician mentioned the material will not be covered under warranty and it...

We had very bad/worst experience with IFB service, we had issue with our washing machine, we are getting error from machine so we have raised a complaint ticket no [protected] Dated : 30th April 2022. Technician turned up and examined the machine and said they need to replace one of the part, which he said he will do in two to three days. But, till now no one turned up to replace the part. We were tracking the complaint daily and no one is...

I filed a complaint against IFB AC. complaint Number CB[protected], Initially technician came Next day, checked ODU but issue not resolved and he not confirmed what is the exact issue, I requested that technician what is the issue in AC ? and he answers like it may be PCB issue or FAN issue or AC Compressor Failure, he charged 590 rupees for visiting charges, my issue not resolved and without any intimation Ticket CB[protected] closed. br...

Good evening sir/madam,
I had registered a complaint regarding my IFB top load washing machine .
A person had come for service but could not do anything. He said he couldn't open the spin tub. Further said that his senior technician will visit us, but it has not happened yet.
It's has been a week since the washing machine is out o[censored]se .
When we r trying to contact there is no positive response from the other...

This washing machine is creating troubles since the day1.

I bought this bloody waste machine in 2017

With the troubles it created, we have changed most parts (luckily was under warranty till 2021). We have changed the drum, board, rubber (rubber was not covered under warranty and was changed only in 2021).

Recently, the machine started spitting smoke out and when it was diagnosed I was told that...

I purchased two AC of your company and at the time it was assured to me the company would provide three free services but after the purchase nobody comes for the same and ultimately I call to your customer care and lodge the complaint regarding service and also one of the AC was having issue of cooling, on 12.04.2022 vide aforesaid vide ticket numbers [protected] and [protected] the your technician came to my house at 7 PM on 14.04.2022 and...

First guy from the service station said that my pcb of my washing machine need to be replaced he said it's for 4850 rs I need you guys to check if it's the right price or not
It's a front load 5.5 kg washing machine
He said he needs pcb 070 plz check and reply
You guys can call me on [protected]...

I had my washing machine services on April 28/29 2022. The Technician _ Vinod Kumar - Mobile Number [protected] came for the service and said he had replace following parts

(a) Drum
(b) Dampers
(c) Outer Rubber lining

He said initially Drum is only covered in AMC and other two parts are not covered in AMC. I had an argument with him and ultimately he charged me for Outer Rubber Lining for Rs 3850...

I raised a complaint on washing machine not working. Technician came and said pcb not working. He didn't gave any information on where to buy. Please help me on buying a pcb and send a Technician to repair. We prefer to solve this issue by ifb....

I have ordered the Serena WXS front load washing machine from the official website https://www.ifbappliances.com on 25/04/2022 the product was expected to get delivered by 01/05/2022 but the product didn't reached. So i called so many times to ifb customer care every time i call they will say that our marketing team is handle all this query we can't help in this but we will arrange you callback, but that marketing team never called back....

From the last 1 year technician unable to resolve the issue in the machine and even he is not replacing the product. The way of talking to customer by the technician is very rude and he is not picking up the phone calls.
Contact: [protected]...

Hi, This is Yugantar and I purchased IFB split AC on 25th April from local dealer in Gurugram. On the next day, engineer came for the installation and there I got to know that AC was defective as It was not cooling and showing P1 error on indoor unit.
When I talked to dealer about the defective AC delivered, They said that please speak to IFB customer care. I raised a complain on the same day through customer care and they marked...

Hello IFB team.

Am Yogaraj. Am using IFB products washing machine, Microwave, absolutely your products good.

And i recommended your IFB products to my known circles till date.

But definitely I'll stop recommending IFB products anymore.
Because I experienced now the Worst Customer service & Behaviour from your IFB employee from IFB point, Cuddalore.

I am need of fix my issues...

Dear Sir/Madam,
I raised my complain regarding working of AC installed in my home on 14/04/22 at your customer care no. and they allotted me a ticket no [protected].
Next day, IFB technician (Mr. Saddam) visited home and inspected our AC and told us Compressor of AC is to be replaced. As it was under warrantee (AC was purchased in year 2019), service technician told us that he is sending request to IFB for compressor replacement.br...

I called the above Helpline taken from Internet search. I was answered by a Support Associate who promised me a home visit by a technician within 24 hours, The Technician (Cell No. +[protected]Cell No. +[protected] visited my residence and inspected our washing machine. The solution offered by the technician was to get the mother board repaired which would cost Rs.Six thousand Six Hundred with a 1 year warranty and a visit charge...

Hi,

I am having the IFB Serena aqua SX LDT 6KG 1000 rpm which was brought on[protected].

Issue is that during 4 years of warranty, no one from service team has contacted us for even the general service. I tried to contact the IFB Point chengalpet but no response from them. They contacted us via the registered mobile number at the month of January 2022 which was 2 months after the warranty period is over.br...

I have a purchase ifb washing machine in 25 December or 3 month emi but after 4 month not getting any cachback form ifb marchant side help me with this kind of problems....

Vanakkam/Namaskar, Authorized service provider found inexperinced with constantly chekcing over phone with some else as what the problem could be. Infact making incorrect diagnosis of motor not functioning or unable to bear load, etc.

1) Complaint Booked: 7 Mar '22 at IFB toll Free;
2) Complaint: IFB Executive front load machine starts its first soap and water intake timer cycle completely and moves to next wash cycle...

I relocated within Bangalore and called the tollfree number[protected] for de-installation and re-installation of my IFB Washing machine.
I was charged Rs650/- for de-installation on 1st April 2022 and no invoice was given.
The re-installation was done on 6 April 2022 and I was charged Rs 6550/- for the following:
1. Re-installation - Rs 1000/-
2. General servive ( wiping the outside with soap, small cleaning...