IFB Industries Complaints & Reviews

After raising a complaint on this forum, IFB team (as they stated) called me. Asking if i would like refund or replacement. I told them i would require a refund. They told me to type some kind of voucher code in g pay. And enter 45500. The reiumbursable amount. This amount then they said would get credited to me. Instead the amount got paid to them. Now they have 45500 in addition to what i have paid for my dish washer. 45751. This they state...

Repeated sir., we have IFB washing machine model ELENA ZXS 6.5 kg 1000 rpm, it's service to call IFB toll-free number compiled taken.. and my personal number contact service authorized person they told as per they service they not give used correct material its prices material 3144 rupees, he give normal voucher bill..and collect amounts 3500 in hand..what is correct price of Rubber sleeve this model.....

I have purchased an IFB built in dishwasher, invoice date 14.12.2022. It was delivered in December. Installation was done on DEcember 30th 2022. But at the time water was not functional at my new home. Subsequently, on 5th February 2023, used the dishwasher with water connection for the first time. The water spilled out of the dishwasher and into the kitchen and the water seeped under the kitchen wood work.

Upon raising a...

Frustated with IFB

IFB team took my Rs.25000+ cost microwave and its presently in their service center and closed all the tickets as Closed, or cancelled. How can i trust IFB.

I was told to take AMC and wait 45 days now its almost 2 months+ but no update from IFB even all the tickets via which i can trace ticket the Service center is closing them as closd or cancelled.

Now the service center...

I have bought IFB washing machine on[protected] through online. I register a service request on[protected] because the water is continuously draining out. On[protected] service engineer contacted us but i requested him to attend for service on[protected] because of holidays. He has attended on[protected] and informed me that some part has to be replaced. He said that it will take one week to ten days. I was shocked that it will take ten days...

I have raised the complainant with IFB for washing machine on 10th Jan and techinician visited our house on 11th jan and confirmed there was an issue with part(dampers).

So he told he will indent the spare part and replace with in 4-5 working days. They didn't contact us later after 2 weeks as we didn't see any one come to replace the part. We followed up with service center team and they didn't respond to our calls almost...

I purchased this IFB dishwasher on Aug-21. Fast forwarding to Aug-22, when an issue started happening that our main switchboard starts tripping when Dishwasher is started/running. This was a weird issue given that the issue would reproduce for days but suddenly it may start working after 2-3 days and again would stop. From Aug-22 to Nov-22, multiple technicians visited and while one of them replaced the heater and others did nothing. For...

We have raised a complaint regarding non functioning of our Washing Machine on 12th Jan. We were assured that it will be serviced next day. Our machine is in warranty as well.

When we called to inquire regarding this on 15th Jan. we were informed that the complaint has been re-registered on 15th itself since they were unable to track our machine code.

We kept calling them and got assurance every day that it...

Already we raised the issue before. we are still facing the problem with our washing machine. We almost spend more than half of the price of the product but one or the other issue pop up frequently. Now the Water flow in the drum even when the machine is off. We are fed-up with the machine and the service technicians. So, we don't want to spend anymore for fixing the machine, we request you to take back the machine. We will buy some other...

IFB machine top load, spin was not working so we logged a complaint on 11-Jan-2023 with the IFB customer care. Next day 12-Jan-2023 the technician visited, opened the machine fully, he mentioned the problem of drain motor to be replaced and this doesn't come under warranty. So you will be charged 2900 for the motor. Told to negotiate he told will confirm with senior person. We told to make the motor replacement and later for a week there...

This is really a very bad experience. I am first time IFB customer and facing this bad product quality issue as well as bad customer service. My Service Request was cancelled without any resolution after a week. I am doing almost 2-3 follow up everyday and now it is cancelled which is making me very sick. Service Request no. #[protected] which is cancelled even I made a escalation and both escalation team and Area manager is not giving me...

F9 error - How can it be resolved?
Technician is saying entire assembly needs to be changed for INR7000 with 3 months warranty ONLY. Please verify asap....

Online manuals say this is due to “Divisor Position Error” - Can you please elaborate? Technician is saying it is an electrical issue and changes to module cost INR7000. Please advise asap...

Machine under warranty and not working from 1 month. Raising customer complaints and without any action they resolved and we are just raising request again with hope some action will be taken. Worst response from customer care....

Front load IFB washing machine under warranty not working from last 1 month. We raised customer complaint but no action taken and they themselves closed the request and every time we enter request they do same. Worst customer response. Please take immediate action....

My IFB dishwasher Neptune got serviced by the Sambasiva Enterprises (authorised IFB service centre) HNo 6-1-416, Q. No C-31, Phase I, opp. Huda park, Vanasthalipuram, Hyderabad, ten days ago. They charged Rs.5970 towards service and some tins of DScale and Salt.
After one week it started leaking. Despite my calls and personal visits they are not rectifying the complaint.
They are negligent and harsh in service. Very poor service....

Compliant id [protected]
I had reported a burning smoke incident from my watching machine few days back and based on that IFB technician came and checked the machine and told us that as it was operating on high speed which caused rubber and container friction and that might have burned and caused smoke and burning smell.
But today on 30th dec also same thing happened when machine was operating on medium speed setting. I also...

IFB service engineer attended on 01. Dec.2022. Tricked my 76-year-old father by saying 10 pack of IFB Fluff and 6 packet of descale is mandatory and part of IFB 4-year maintenance. He also fitted an additional filter; saying it's good for the equipment to reduce effects of hard water on washing machine. Payment done by father via google pay in the name of service engineer bank account (No IFB account/ service provider company bank account)....

Booked a service complaint no Wa20218252 on 2.12.2022.
But till date yor technician unable to resolve the issue even after 3 visits.
Technician Naresh and vishnu who came on 20.12.22 were very rude and talked roughly with lady in the house. and after opening the machine left with out repairing it.
this was there 3 rd visit, finally they said they dont have the knowledge about problem. insted of accepting there failure...

Complaint no 20218252 dt 2.12.2022 ( Machine in Warranty )
Not resolved till today 20.12.2022
Technicain visted 3 times but not able to rectify the problem.
the techinician who came was veru rude and talked roughly womens in the house .
Technician name naresh and vishnu.
every time they come open the machine and say this part is need to be replaced .
2 nd time They came but without required part,...