IFB Industries Complaints & Reviews

27-6-17..Called toll free complained about elena sx washing machine..I paid extended warranty on 23-2-17 Bill no ..[protected] annual maintaince contract no 12522..5693₹ for 2 years
Warranty.. Front door not locking properly..Called toll free talked fighted ..No response..IFB Cheated me.. Worst response..Till now complaint not rectified.. What shall I do..Cheating IFB..Worst.. Don't buy any products from IFB.. Don't pay extended...

HI this is Mr.Ashish Chaudhari and I am having IFB Senorita VX under registered Mobile no [protected]
I had called up customer care on 28th June 2017 and submitted Request for Servicing my MAchine
Service Request number for the same is [protected]
Still after 1 week also no one has bothered to come do the Servicing....

By mistake we have bought a airconditioner for which we have submitted the installation request on 01 july 2017 vide reference no [protected], in which it was confirmed that it will be installed within 24 to 48 hours, an unskilled person was sent for installation with due follow up with the service franchisee, who have spoiled the wall on which it was to be fitted and left without completion of work and we are still awaiting for the same.br...

As I bought washing machine on oct 2015... as I got minute problem due to mice in wiring area near main board. But main board was working properly..i have filed a complaint 2 months back but I did not get any proper response at service center.. I prefered ifb washing machine with good quality but later I realized it was very worst in both sales and services kindly solve thus issue as soon as possible....

Respected sir/madam,

On thursday, 29th june i requested for a repair of my ifb washing machine. The complaint number is [protected].in my service request i clearly mentioned that belt has to be replaced. The service person named mr. Puneet (Mobile number [protected]) arrived on 30th june in the afternoon. However, he didn't bring the belt to be replaced. Instead he collected rs550 in cash with a promise that he'll return on...

I am owner of Maxidry 550 still under warranty period. It developed problem on 01 JULY 2017 and I registered a complaint vide ticket no[protected]. You may please note the following-
1. Till today (04 JULY) no one has come to attend the complaint.
2. Your call centre is totally inefficient. One has to wait 15 to 16 minutes to speak to them but without any result. Sometime they dont even respond. What is happening.
Please...

I have Purchased new Front Load Automatic 6.5Kg Washing Machine from Flipkart. Ticket No. [protected].

The service engineer Mr. Santhosh (Mob No. [protected]) had came for Installation & Demo and asking for Rs. 850 for first time cleaning and Rs. 700 for 2 bottles of liquid and no bills for him.

He was very roude & scolding on us and not done the complete installation. Took the bar code sticker and went.
br...

IFB should seriously work on the their customer care and escalation matrix.
I don;t have client number. All the time, I provide my mobile number to customer care executive for inventory. I don't keep the record of all complain made in last 34 months.

With lot of hope, I purchased new front loading washing machine... But I have faced the problem with its operation in every quarter after 6 months of its smooth operation....

I have bought this IFB washing machine in year of 2015 (IFB aqua - energie (TL65RDS) from 2016 onwards i started facing lot of issues with this machine in 2016 itself a CP (button part of machine ) stopped working on complaining same the technician arrived within 2 days & just checked & charged rs .500 only for touching the machine .when asked for replacement he said parts are not available it will take 1 week or more to get the same after...

Hello sir,
It's been more than 2 days Since I have bought the IFB SENORITA FRONT LOADED WASHING MACHINE. I called him on first dayand belive me he was Not very cooperative and this is spoiling the good name of your company.
Your dealer is from Solapur, Maharashtra
This is not good for your costumers.
I humbly request you to take a strict action
He is not even reciving my call....

Ifb is the worst company i have come across in terms of their poor customer service and slow response to service request or better put non existant service. I used to own a IFB washing machine and dealt with this company for about 7 years, every time i made a request for a repair nothing happened it took them days sometimes weeks to comply. The only way i could get an engineer to come was to go to the top and speak to the head man Mr Silas...

I purchased a grill microwave owen of this company as i had a small function in my house so i had to make grilled chicken and paneer so i needed for that. After purchasing i called up their customer service for demonstration so i can learn how to make dishes on that party and i am absolutely unsatisfied with their worst service till now its been 5 days and none of their engineers came to demonstrate. After calling the customer care again...

I have raised a complain [protected] on 27th june for my ifb washing machine not functional. Till date no one bothered to visit and check the problem. The machine is under warranty (4 years). Getting fed up of calling customer care, they give one or the other excuses like your mobile was not reachable or will come surely by today.in the name of free service till date these ifb just looted us by selling unwanted products and when it comes to...

Sir,

I have purchased a Washing machine vide product name IFB F.A. SDG 7.0 K.G. AQUA Sr. No.[protected] from your authorized dealer M/s. Shivam, 2, Red Cross Bhavan, Station Road, Navsari on 14/6/2017. The machine is working satisfactorily. However, there is a leakage from the bootm of the machine. Hence, send your service engineer for detail check up.

Regards,

Indira Nihalani...

Hi,
Today is worst day that I got the Damaged Washing Machine of IFB 7KG Elite Aqua SX from Vivek's showroom.

The product delivered without any seal and we were shocked to see that the top of the machine is cracked.

Please register this as high priority complaint and replace the machine as soon as possible....

We have one IFB washing machine and its warranty is completed. But when it is in warranty no executive told to us that we can extend the warranty. now the machine is under complaint and executive asked us to pay rs.6000 for renewal of warranty and for repair. As this is not our mistake. we don't know that there is a system of warranty extension. If we know we used to extend the warranty. After raising complaints also the Kakinada team were...

I had bought IFB washing machine and water is leaking from the bottom of the machine. Their technician visited and said that a pipe has to be installed and it has been almost a month and they keep on saying the spare part will arrive tomorrow and tomorrow but their tomorrow never came. They said that they discontinued the model but also they discontinued the service? They have the worst service than any other company I had ever seen....

I have complaint the technician came and said that circuit is gone, next day he came installed the machine part worth 1045 and took service charges of 580. After he went we tried to start machine it dint start. The problem is not resolved. And he charged i think simple replaced the part the problem is different. My ticket no is [protected]....

I have been complaining regarding the same problem in the washing machine since 12th of this month june. Till date today the 28th.

Dates and complaint nos are-
12/6/2017 — no= [protected]

20/6/2017 — no= [protected]

23/6/2017 — no= [protected]

I have an amc with you for 2 years.
Now every time it so happens that your people take nothing less than a y and practically...

महोदय
मी दिलीप जानकर रा.सातारा (मोबाईल नं . ९८८१९९५८७२) आपल्या आय एफ बी कंपनीची वॉशिंग मशीन खरेदी केली असून सदर मशीन सुरु असून वॉशिंग पावडर घेत नाही फक्त पाणी घेऊन कपडे...