IFB Industries Complaints & Reviews

We set the machine at gentle mode along with 20 small clothes. Washed clothes were being taken out from the machine. But thick thread of one single cloth is stuck in the hole of washing machine. It is not even coming out by hard push. The incident happened today. The machine is 4 years old brought from Sonepat. We look forward to simple assistance from the company....

Washing machine not working, display shouing HI (Elite 5.5 kg) 2009 model. please advise what is the problem. this is not working from today morning my ph. no. [protected], modi builders, quitbullapur, chintal, hyderabad 54. please call me for resolve the problem. thanking you sir, kamesh...

Team, As discussed 2 to 3 times already with your support and team that the engineer who came to address my issue did not really got my need, he is giving me a cover which does not fit, secondly the pipe which he gave is broken.
I asked him to get this fixed but he gave a similar cover which is not a fit and with pipe as well, he just cut the bad area and fixed. I need a new pipe.
for all these requests, I am paying him and...

I had purchased one AC on 14.04.2016 and company representative installed on 16.04.2016. I have taken only two free services but one was balance.After confirmation from the company's customer care dept. I have lodged a service request to get that free service & getting one token (No-[protected]) and the executive confirm me that as I put the request within the active period, no charge will be paid by customer side as a service charge. But,...

I have purchased microwave oven 30SC4 30 Ltr for my parents around 1 month ago but it is not working and I have registered complaint on customer care and even called on local service center but they are not ready to resolve the issue . I have called customer care multiple times, everytime they are giving fake commitments of call back and visit from technician but eveytime I get same response that local service is not responding on complaint...

With due respect here I have to say that after several times getting appointments to visit for solve my washing machine heating problem. They're are issued two tickets no. and it's [protected] dt. 14 Jan 17 & [protected] dt. 13 April 17. And the same were updated on 15 Apr and 16 Apr respectively. But till date no one visited. The problem is when wishing machine temperature we here fixing Power supply goes out....

I bought a dishwasher (Neptune model) in 2010 and have it under AMC currently. The AMC runs from July Last year till July 2017. The machine is mostly non functional and in-spite of our repeated complaints and calls to service personal, the machine is not fixed. Each time we make a call, a service person comes after a big delay, makes some checks and disappears after making a promise that he would bring a new board, motor, whatever but they...

I have registered complaint with IFB on the customer care No.[protected] of air conditioner not working on 13.04.17 (Complaint No. [protected]). I think IFB are suppose to attend the complaint within 24 hours. On 14th i was assured that the technician will attend the call by afternoon but not attended. Since then i have contacted several times but on each time i have received false promise. Today after several follow up i was assured that...

Very much disappointed with your service. Totally i have wasted a month to resolve my issue. I have reported a problem on march 16. Still it is not resolved. You can check my complaint history. My contact no. Is [protected]. Totally 4 service persons visited my home and they did marketing about your product like stabilizer, cleaning powder etc., other than that they didn't check anything. Last person came and told that problem on board which...

Sir, i purchased elena front load washer in 2005 from your dealer in vile parle east m/s arihant electronics on[protected]. bill no 7305. till date it works undisturbly. so let me know life of ifb product i. e. elena washer. i feel proud to select such excellent brand. i congratulate ifb from bottom of my heart. best wishes ifb....

I am having Washing Machine and Dish Washer of IFB. Both machines are good.

From 1 month Dish Washer is not cleaning utensils as per FIB standard.

So through proper channel I had registered my grievances.

Technician visited twice. Inspected.Taken visiting fees.But Dish Washer is not repaired as per standard.

Technician told me that one part is not working properly. And FIB is not...

I ordered washing machine trolley from IFB web site. They send me defective piece. I am calling from last 6 days and didn't get any positive response. Frustrated by the service. there is no option to return also....

Dear sir
my ifp is not working the drum is not rotating my cutomer code is 3156313 my ifp is giving problem toomuch noise escalate several time complaint no is as follows
1. [protected]
2. [protected]
3. [protected]
4. [protected]
escalated this to Mr. praveen raja [protected] all become vain
really customer care/ service is available in the IFB Washing machine pl respond at least to this mail...

Captioned dish washer is under amc from 25/10/2016 to 24/10/2017. the machine was not working properly for which complain was given to them on 26 th nov. 2016. after repair the same problem occurred instantly and as per the advice of mr. laxmidhar sahoo, the machine was sent to their service center, m/s lokmata enterprisers, cuttack road, bhubaneswar on 5th jan.2017 for replacement of some parts. by this time more than 3 months have passed...

Dear ifb team,

I brought one new ifb microwave 20sc2 20ltrs convection on 30.03.2017.
I requested on 11.04.2017 for the installation cum demo session at my home by ifb engineer. On my request one tkt no [protected] is allotted to me.
Engineer came at my home on 12.04.2017. After the inspection of product, engineer confirmed that my new ifb microwave is having some un-repairable defect and it will be replaced...

Hi

i have IFB serena under AMC with local vendor suggested by IFB.
my parts are being replaced under AMC. machine is 4 years old.
do the parts get replaced with new or refurbished parts ?
there is no clarity on this anywhere. Call centre has responded saying that it should be new parts but the service vendor is disagreeing.

this has been going on for the last 2 months almost and the technicians...

I had purchased ac 1.5ton 11month before. My ac is not working properly (No cooling) i had complained 3 times. Still now no one had attended the complainti had 3 ticket number. I do no what the reason why they had not attended my complaint, i want to say no customer had not satisfied with service, proof is review.. By jayakumar ticket no:[protected]/25.03.17...

Meine apka fb ka ac liya tha june mei pichle saal usme march mei a kar gas leagz hogyi thie complaint kari thie thik karke gye ifb wale but 4 time ye reapeat ho gya hai mei service centre ambala mei call ki...but wanha Madem anju ne abhi tak koi b response nahi diya...or saath he apke area manager gurmeet .ne bi is ac ko change nahi karvaya or meine jo 36000 rs kharche the aise chiter company ko ...waa ifb service bahot bekar hai ap logo...

For tub cleaning...

Dear Team

We have 2 washing machines installed at our two different address.Yesterday a executive from your company visited our house & recommended a cleaning powder for 160/- rs for cleaning of the machine & 1 soap for 350/- for washing of clothes.(E-11 Gk enclave 2).According to him the cleaning powder helps in removing the scaling on the bottom of the machine, and he said it will be clean in the first time only, but when...