IFB Industries Complaints & Reviews

A complaint was registered long back through the same forum regarding non-functioning of my washing machine [ IFB - 'Senator' Model ]. On my repeated and continuous approach, different technician's from IFB attended the complaint on different occasions, but no one could succeed in making it to working order. In the last, they told me that it's motor is to be changed, but they couldn't arrange it till now. So, machine is still out of order....

The compliant regarding non operation of washing machine was filed and ticket no. [protected] was alloted. Till date none of your representative has attended the complaint nor resolved the complaint. It is sorry to state that the renowned multinational like you are not taking care of customer nor you are bothered to call us. Please suggest us what to do under this circumstances....

The air conditioner purchased Is in warranty. No free servicing was done for the past whole year. I called up on 3rd march, 2017 on [protected] and registered the complaint. They assured that the service will be done in the 48 working hours. But the complaint wasn't resolved and on 9th March, 2017, the complaint was closed without the complaint getting resolved and without any information. I got a message From The company asking for the feedback....

Worst services by Ifb. My ticket now are [protected] DT 20 Feb 2017, [protected] DT 02 Mar 2017, [protected] DT 14 Mar 2017. Machine is not working since 20 Feb. Today is 23 Mar. It's more than one month, but problem is as it is, I don't understand what is the time limit to solve a problem. I will suggest everyone do not buy Ifb products, no one has that much time and patience for getting repaired one washing machine....

This is pravin suryawanshi from Hadgaon Dist Nanded. I have IFB SERENA AQUA 6 KG washing machine. In spite of the repeated request to the help line no service persons are attending the machine.I have given complains 3 times, first is on 16-feb second is on 28 feb and third is on 7 march-17.but no sevice provided by customer care at all.In c.no[protected] they send msg of complain resolved without even visiting or solving problem . But with...

I have top loaded red colour washing machine the same is making too much noise during spine of cloth. I contacted to the expert machine of ifb washing machine he told that clutch plate of machine has been damaged wants to be replace at an earliest having app. cost Rs, 3500.00. Will you like to tell me the actual rate of the same and the same can be available at your company store.
As I want to used the original parts I did not lodged...

Dear Sirs,
It is with despair that I write this email. We've been an IFB Customer
for the last 15 year with most of our appliances from IFB. In a recent
complaint we had registered for our microwave(Complaint Numbers:[protected]
and [protected]), the complaint was first closed
without any response. Then when I had to escalate to the customer care
supervisor we were asked to speak to the Service Manager...

Service for my washing machine is not done in a good manner. The Vadapalani AMC service center is worst, they renewal the AMC. But after that service is very worst. For the past one and half month my problem is not solved, If you give service request in IFB Customer care, they spoke nicely and raised a request for service, but problem is not resolve. So far they simply closing the 8 compliants and raise new compliants. IFB is not care about...

Customer Id: 10766090
Whichever service dealer represented IFB to attend my complaint here is what happened:-
1. The rep from day one was only pushing me for AMC rather than providing quality service first. He surveyed and said bearing and shockers are to be changed. He quoted some price to my wife and when I inquired for more details he quoted different price which was less by 600/-. I agreed and he said he would bring spares...

Hi, I have raised a complaint on 23/02/2017 (ticket no [protected]) for machine (IFB Senorita DX 5.5 KG) not washing the clothes properly, technician came and reset the button and left in less than 3 minutes, but the issue was not fixed, I have provided my feedback and received and acknowledgement number (E163293) for the poor response, but still the issue is not addressed, we have been waiting for your call and no one from your customer care...

According to company my above mentioned ticket no has resvolved. so dear company or service provider can you plz explain me the reason behind this. My complain was loged in 7th march, how long i have to wait for your valuable services. Its just ridiculous to show you mirror about ur services. And more over this is not the first time, in every service the situation is same. But for product selling they will call you frequently without any...

My washing machine has drainage problem.I lodged complaint on 5/3/17.Technitism came and replaced water pump.machine startrd draining water. However. Technitian noticed huge noise. He told us if i reopened to repaire drum may colapse. We told him not to reopen unless u are able to put the machine in it's original working condition. He agreed.But finally he made my machine dead From last 15 days neither call centre, nor setvice centre nor...

I registered a complaint regarding my IFB washing machine is not working as the mechanic came and checked and said about the problem of belt and as my washing machine is in warranty period and they are saying me to pay for the belt, let me know the truth why I have to pay for the belt as it is in warranty period...

Dear sir

I am purchase washing machine in 15/03/2017 & shop name electrocraft, gamharia, but at present no machine installed till date. I am also told ifb service manager 16/3/2017 at 7.30 pm that person confirmed 17/03/2017 at 11.00am.

I feel very bad imprison of electrocraft & ifb industries...

So i am conform no any material purchasing for in this kind of company/retailer

Regardsbr...

I bought a senator smart touch 8 kg washing machine from a dealer in amabla cantt Haryana. The machine delivered to me was in damaged condition. I had exchanged the said washing machine from dealer & he didn't give me proper bill. Your service centre in Yamuna Nagar replaced the damaged washing machine and took the bill which I had. It was done in may 2016. I repeatedly asked the service centre but they didn't provide the same to me....

I have purchased a fully automatic washing machine on 12th feb 2017. Post 3.days it gets delivered, a week for it to be fixed. Now it is not even 20days old it is neither spinning nor drying. Have been raising complain and no one seem to bother. Have informed both the dealer Pai Electronics and CC of IFB. Please let me know if you can fix this otherwise would go to consumer court and ask for a replacement....

I purchased washing machine on[protected] model number IFB top loading 65RCG. In intial period is working fine but after one month is not working properly for that i registered three complaint number i.e 11937659,[protected], 18891306 but none of them is resolved and even i marked i mail but i realize that IFB hire robots not people so they are doing copy paste. Worst service...

I had purchased a top loading washing machine from IFB store on 6th October 2016. It has not been functioning right, I have made complaints to them, their technician has come and checked it also. the plastic of the inside tub is breaking and spoiling all our clothes. The technicians have gone back saying they will return in 2 days with the replacement part, which has still not happened. I only keep getting calls from them asking if I am satisfied...

Hi,
I have a problem with my washing machine drum for the past 16days. To register a complaint have called to IFB cust twice and there is no proper response from IFB customer care and service provider. Kindly help me in the repair of washing machine to stay with IFB in future.

Complaint date and ticket no:
26th Feb- [protected]
10th Mar- [protected]

Contact no: [protected]
Contact email:...

I have Registered a complaint on Feb 07 2017 ticket no [protected]...persons from ifb came after one week...they checked the machine and told that drum needs to be replaced, we will intimate in one week...it has been more than one month, no one has come for replacement...in between we called two times for service centre and they are just giving some other number and asking to call them...really feeling bad with service provided by IFB...I...