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IFB Industries Complaints & Reviews

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Last updated Oct 2, 2024
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IFB Industries reviews & complaints page 162

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H
H.S Panwar
from Gurgaon, Haryana
Dec 26, 2016
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IFB Automatic Machine Error E 5, Unable to resolve from company

Address: Gurgaon, Haryana, 122002
Website: [email protected]

We have purchased a IFB Washing Machine Automatic model No- AW7201WB. The purpose of writing was I had complaint many times regarding my machine error E-5. This has been now more than a month that I have to call the IFB customer care number every 3-4 days. The engineer visits the home every time changes some parts. Later after 2-3 days the machine shows the same problem of Error E-5. Either the engineers are not well trained that the are...
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A
aishjain
from Mumbai, Maharashtra
Dec 26, 2016
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KBS Services (Authorized Service Franchise of IFB) Delay in attending to service request and false promises

Address: Bangalore, Karnataka, 560103

Raised a service complaint for fixing the door on IFB Washing m/c. Continuous False promises of sending a service engineer within 1 hour, 2 hours etc and still engineer has not been sent to fix the problem. At least if the time of service was told, we can plan our other activities accordingly. Extremely agitated by the attitude of the KBS Services representatives (Manjunath and Raghavendra) who seem to be taking the customers for a ride....
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ramachandran ramadoss
from Madurantakam, Tamil Nadu
Dec 24, 2016
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No proper response for washing machine

Address: 600095

I filed a complaint (Ticket no: [protected]) that after i load machine clothes, no water inlet was happening. The service person came and attended the call after 3 days of complaint confirmation. He told that he will be bringing the things to rectify the issue. Its been more than one week after that, no sign of person turning up to rectify the issue. I have opened another complaint that my complaint has not been rectified (Ticket No: [protected]...
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S
seenu vao
from Mumbai, Maharashtra
Dec 24, 2016
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IFB washing machine not working for 1 month

Address: 621704
Website: IFB

Sir, I am senthilkumar, i had ifb washing machine, now it"s not working, so i registered my complaint in ifb customer care on 08.12.2016, complaint no-[protected], but till date the problem is not solved, any person not attend the problem, but i got a sms the problem is solved, so once again i registered my complaint, but not use to my problem, so plea rectified my washing machine repair sir, thank you...
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vijay_jain
from Noida, Uttar Pradesh
Dec 23, 2016
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Worst pathetic after sales service - quantum care - east delhi

Address: 110051

Hi,

Consumer name : vijay kumar jain
Consumer code : 10864631
Address: 17/3 ram nagar, shiv kala mandir, krishna nagar, delhi 110051
Ph. : [protected]

Series of complaint registered from 22nd nov : 18783733,[protected], 18864574, 18883526, 18931940

I am the consumer of ifb products from past 5 years and purchased washing machine : ifb elena dx 5.5 kg
And i am taking...
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G
Geetanjali Bhatt
from Hyderabad, Telangana
Dec 23, 2016
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Washing machine not working for the past 15 days

Address: 500062
Website: www.ifbappliances.com

Myself Geetanjali Bhatt had a problem with my washing machine as it was creating a screeching noise during its wash cycle l therefore lodged a complaint with IFB customer care and a technician was sent after two days who told that the belt has to be replaced and therefore after a day he brought a belt of improper specification and with much difficulty somehow the belt was fixed After very few days the drum stopped rotating and hence once...
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A
Alwyn D
Dec 21, 2016
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Bad services

Address: Bangalore Urban, Karnataka, 562106

I have registered complaint on the issue of drum on Nov 24 2016. from four weeks regularly i am calling customer care and floor supervisor/managers false assurance has been given but my problem has not been solved. I am fed of with IFB services. enough is enough and i had made a wrong choice of buying IFB machine. since it is giving poor service i would like to return the product and refund my money back. within one year machine has spoiled...
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K
ksrajan
from Bengaluru, Karnataka
Dec 20, 2016
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Poor Service by IFB.

Address: Bangalore, Karnataka, 560103

Dishwasher not working. Logged a complaint on 11th December 2016. The Complaint Number is [protected]. in spite of repeated calls and speaking to concerned people the problem remains unattended as on 20th December 2016. As of 19th December 2016 spoke with Mr. Raghavendra at Mobile Number [protected]. He said technician Mr. Manju (Mobile [protected]) will come today by 12 Noon. The time is 2.30 PM and we are still waiting. This is very poor responsiveness...
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Gagan Mdeep Kaur
from Mohali, Punjab
Dec 20, 2016
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Reg repair of ifb washing machine

Address: Sri Muktsar Sahib, Punjab

My self pankaj bhateja. I hv purchased a washing machine on[protected]. Its senorita 6kg. 20 days back it got some prob and i talkd to some one on toll free no. They visited n said there is prob in display. We will come wd in a week n wl replace. After a ni of reminders i am not able to get it done yet. I m facing lots of trouble. Plz do it immidiately...
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Address: Mumbai City, Maharashtra, 400061
Website: www.ifbappliances.com

REMINDER 3

COMPLAINT UNATTENDED BY Oriental Services - OS9282724 - Please send your representative asap to repair the IFB washing machine.

Dear Sirs,

I called up your office (Oriental Services, Shop No 4, Ankur CHS, Near Maharaja Tower, Kanyapada Road, Goregaon East, Mumbai 400065 Tel [protected], Mob [protected], email [protected]@yahoo.in) and spoke to Mr Rehan on 05/12/2016, and also...
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vijay_jain
from Noida, Uttar Pradesh
Dec 19, 2016
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Ifb worst after sales service from quantum care

Address: New Delhi, Delhi, 110051
Website: IFB

Hi,

Consumer name : vijay kumar jain
Consumer code : 10864631
Address: 17/3 ram nagar, shiv kala mandir, krishna nagar, delhi 110051
Ph. : [protected]

I am the consumer of ifb products from past 5 years and purchased washing machine : ifb elena dx 5.5 kg
And i am taking amc every year from authorized service center of east delhi:
Amc number : d[protected]
Quantum care...
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Sumeet Namrita Sachdeva
from Bengaluru, Karnataka
Dec 18, 2016
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Dishwasher complaint not being attended

My dishwasher has not been working from the past one month, I have launched a complaint to IFB . They came and charged me 4500/- and changed the mother board.
Now it is still not working, inspite of writing various compalints they send there junior executives who has not been able to resolve the issue .

Each time there executive says a senior person will visit and resolve but nobody makes a visit...
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N
ngoswami7
from Noida, Uttar Pradesh
Dec 18, 2016
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Washing machine started giving problem after warranty

Address: Ghaziabad, Uttar Pradesh, 201010

Just after the expiry of warranty period in April, 2016 the machine stops working because of one or another reason every alternate month. I am extremely disappointed with my IFB Elena VX washing machine.

And this is not only me. When I discussed this with one of my friends, he said he also faced the similar issue. The machine worked fine for first 4 years and then started giving problems....
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vasanthkumarvk
from Tiruchirappalli, Tamil Nadu
Dec 18, 2016
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IFB Washing Machine - Digital 5.5

Address: 600037
Website: www.ifbappliances.com

We have purchased a IFB Digital 5.5 washing Machine, the warranty got over by 27 Jan 2015. We have applied for a AMC which extended till 12-Dec-2017.

Our Customer ID is 2681879

07 Nov 2016
On 07 Nov 2016 the Start Button was not working and we raised a complaint and the same was attended on 08 Nov 2016 and the service engineer informed that the spare parts is not available and he also informed he will...
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Gopipar
from Kurinjippadi, Tamil Nadu
Dec 15, 2016
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Washing machine-not functioning-poor service

Address: 641007
Website: www.consumercomplaints.in/new_complaint

Ifb washig macine model no:tl-rdw-6.5kg aqua purchased last year. It is not functioning properly from last month. It is very difficult to contactvtheir customer care. Their seevice is also very poor, water flow is blocked some where and it is not coming in regular speed. A complaint has been registered with them. Ticket no:[protected] on 13.12.2016. Kindly do the needful....
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srii2002
from Noida, Uttar Pradesh
Dec 14, 2016
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New Neptune Vx Dishwasher not working

Address: Chennai, Tamil Nadu, 400076
Website: IFB industries

Nov 30th I purchased a new D.W from IFB point Villivakkam, Chennai.
Till date it is not working, Complaint no [protected] is still open as per your records as informed by BPO
Complaint When the machine is connected and switch on only the main switch, the complete power connection trips whole of my flat and there was burning smell.
This has been informed personally by me to Mr.Rajesh IFB point unfortunately he could do...
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B
birender.sikand
from Delhi, Delhi
Dec 13, 2016
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Microwave complaint not resolved

Address: New Delhi, Delhi, 110064

I made a complaint about newly purchased IFB microwave oven for which I was given ticket id 18824665. A service engineer visited to check the appliance and said that the unit is defective and will be replaced. But it's been 15 days now and still no response of any kind. When I contacted customer care over phone they said the ticket is cancelled and they have no other information. It's really disappointing that a company of this stature has...
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biswasgc
from Mumbai, Maharashtra
Dec 13, 2016
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Ifb washing machine repair

Address: 752050

I lodged complaint about one month back regarding replacement of damaged drum of ifb washing machine and also connector of inlet water hose pipe to be replaced. They have twice assured that representative would contact me. Till date i have not been contacted by anyone. I got warranty for the product. Now i feel ifb industry is meting out sheer harassment to me. Time is running out. Precisely speaking, this situation is coming for the last...
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A
anuchiru
from Ingraj Bazar, West Bengal
Dec 13, 2016
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Service centre harassing

Address: 711104
Website: www.ifbappliances.com

On 25th nov 16 ifb co sent a message conveying that the technician will shortly visit the machine ticket no.-[protected]. But after continuous mailing and calling to the call centre, they sent a message that your compliant has been resolved though no technician came to repair the machine ticket no.[protected]. How is it possible for the machine to get repaired in its own? Solve the problem or i will go to consumer court.

Regards...
+1 photos
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rbmadkum
from Bengaluru, Karnataka
Dec 12, 2016
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Senorita w m/c problem created the service man

Address: 560050
Website: www.ifbappliances.com/get-in-touch.html

Complaint no: [protected]
Service person was not resolved the problem instead of created the major problem like not drying at all and min. Are jumping in the display what is the bs service you are given to customer poor technicians it is worst of the worst.
They are asking to purchase lots product like powder, liquid, stand, filter etc., if not buying they didn't get money so for it is cheap service provider they simply...
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