IFB Industries Complaints & Reviews

I am really frustrated with ifb customer service. I own a ifb microwave owen. Their representative was back o[censored]s to take annual maintenance contract and assured that any repairs in future will be taken care by ifb. However when the oven was not hearing anything i complained to them many times. Everytime they assure us that within 24 hrs own complain will be addressed. However each time a new technician visits own home looks at the oven and...

Comments
Ifb industries customer careverified user
On jul 6, 2016
Verified support

Dear hemant,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

Ifb team.! Report this post
He hemant jain ifb consumee
0 minutes ago

The technican...

My ifb washing machine ([protected]@700rpm) is under 2-years amc.inspite of the repeated request to the help line no service persons are attending the machine, the machine is totally out of order and as per engineer that part is out of stock. i contacted through tool free number. approx. 40 -45 time but it is vain. the manager at puducherry is not even attending the calls. i am not able to under stand the reasons for this casual attitude....

My ifb washing machine model elena dx is not working and i've booked a complaint with ifb and my complaint number is [protected]. A technician from adrija solution donnant, 34, ramtanu lahiri sarani, kolkata 700 053 visited my home on 30.06.2016 and said that the drum bearing of the machine and took rs. 345/- as service charge and went back promising to come on the very next day. Since then, their technicians have visited my home on two more...

I have purchased ifb ton inverter ac unit from vasant & co coimbatore on 23rd march 2016. Ever since installation the unit is not functioning properly and the service people are unable to diagnose and rectify the problem. This has become a real head ache for me in having gone for a worthless product. A dead investment for rs.40000/=. Umpteen number of calls to their toll free no for service has not yielded positive rectification. Last on...

I raised a complaint on 17-jul-2016 regarding damage in the drum and electric shock for my washing machine. the complaint number given to me was "[protected]".
The service engineer visited my house, examined the machine and said that the drum has to be replaced. he asked that are we having amc done for this machine,
I replied yes. the service engineer said that the drum will be replaced in two - three days, make sure that the...

I am facing a problem more than 10 days but there is no solution till date.
I lodge the complain on dated 27.06.2016 my complain no. 18016861 the service centre guys visit on next day and told the machine PCB is not working its need to replace till the time parts was not provided by the company to the service centre because the part will come from Goa it will take time. the company services after sales is very poor and worst. I never...

We are owning ifb serena sx 5.5 kg washing machine i have registered a complaint from june 2016, till date ie 08 07 2016. till now no one has come from your service centre and i am still facing the problem so i cannot use the washing machine & its really gets me into big trouble i have done AMC also, my mobile # [protected], my name .K.P. HAR INDRAN...

I purchased IFB dishwasher from an authorized dealer in Trichy tamilnadu and the product is under warranty. On 6th June we noticed that the display unit was not functioning. We registered a complaint with IFB authorized service center. On 9th June the technician removed the faulty display unit and informed us it will be replaced soon. Till date we did not get the replacement for the faulty unit. We registered another complaint thru toll free...

Customer code: 10401842.
Ever since we purchased this refrigerator we are constantly under pressure. it's not working at all.. kindly send me irfan to solve this problem as he is thoroughly aware about it coz the same error happens everytime.
Take a prompt action as all the food articles have been totally spoiled.
Waiting as ever.
Cell: [protected]....

This is in reference to ifb washing machine model no. senator sr. no. wtstr b - 45537 purchased from your company on 25.11.2004 under the customer name of mr. manoj jain in ludhiana (punjab)

-the amc (annual maintainence charges) of the same was bought for last many years and latest one for the same was bought from 11.07.2015 to 11.07.2016 with icr no. 191500 amounting inr 2850.
-a total of inr 16, 250 has been spent...

I am also facing service issue with IFB machine in bhopal/MP. i have raise request in may 21 tt[protected] and still not get service done .. they dnot care, i have made 02 more request and still they dnot came, once i get call form service guy when i m not @ home he said i m closing TT . suggest not to buy IFB products .. pathetic response in service .. i m just stuck.....

We are owning ifb senorita sx washing machine. i have registered a complaint on jan 11th 2016 with ticket number [protected]. the service engineer came and changed the machine drum but still the issue was not resolved when raised a complaint i didnt get any response. the warranty period ended for the machine ended a month back and i got a call from vishaka enterprises (ms. priya) regarding amc.

I insisted them that if my old...

[protected] ticket number.
Here I am. Again wasting my time coz of
this worst company I have come. Across.
Named. Ifb.
The technician comes. After 4 days giving us 48hour time. And my mom is naturally furious as any customer. Would be. My mom told him angrily u r making us wait for so long. Ifb technician Replies in a worst possible way. Madam. Subah se kaam kar raha hu abhi aapko. Thik. Karna hai toh bolo warna...

Our IFB-Senator washing machine is under AMC and it developed complaint in the drum during April 2016. Service franchises took complaint but not solved the problem without any reply/feedback. Complaint was registered on line and token no. given were 1102528 dated 30May'16 and [protected] dated 05 July'16. On advise from customer care[protected] contacted Mr.Aneesh, GM (IFB) on 20 May'16, but no action. Subsequent to this, Franchisee-Ideal...

My name is shiv aggarwal kangra (H p) 176001 mobile-[protected] ticket no[protected] id no[protected] complaint on 29 june 2016 my new ifb ac noise problem i lodge my complaint by phone your complaint no-[protected] but no action we are very dispointed by your service please urgent action my complaint and solve my problem with in 24 hours thanx......

Bought on 29th aug'15, ifb maxi dryer on line, on ifb site itself; thinking that would be more efficient

Got installed on 19th sep'15, within 2 months of purchase the m/c is dead and not working. Got ticket raised in customer care, followed up for 3-4 weeks to get it resolved.

Again after 3 months dead. Since summer i managed without it until a month back.

24th june made a complaint, one engg came,...

Hi!

This is regarding the ifb wm tl65rds 6.5 kg (top load) model washing machine, that i bought on 19 december 2015 from harshita electronics in shalimar garden, gzb, up-201005. within a period of 7 months, we have already registered 4 complaints with your customer service. the complaint numbers are as follows:

1) complaint no is 17395220. ifb care will get in touch with you shortly. please call[protected]/...

I have been allotted a ticket no [protected] which is the third time a ticket no has been allotted however the issue is still unresolved. I have a washing machine - Aqua elena energie 6kg which has not been functioning since April 2016. I strongly believe that the third party service provider is not equipped to handle this issue....

Ticket no [protected]
Wasted my hard earned money on. This. Elite aqua. Sx. Only. Issues it has given us for. So. Long. Making. Noise. Drainage problem. Nuts and bolts getting loose. Motor error. To. Add on. The ifb technicians making us wait. For. Weeks..till now. They have not.come
When we ask.for.replacemnt.they say we will. Get it. Repaired. What's the point of. Warranty. Then? And. Worst services ever from. Ifb. Will. Never...