IFB Industries Complaints & Reviews

The m/c is not working. If connected to power supply, the main power supply is tripping. Need immediate support to resolve the issue. It looks like there is s short circuit inside the mechine. Due to this if connected to main power supply, the main supply is getting tripped. Similar problem was observed around 4-5 months ago, IFB people came and resolve the issues. Most probably similar attention is required immediately....

Its been only about 2 yrs i am using IFB oven which has got 3years warranty.
It was last month that the oven is not heating up. I had even registered the complaint . Soon one of the technician did contact us but he didnt come yet even when we waited so long. After that i hd contacted both IFB customer care and the branch from which i purchased it for more than 3times. No one showed up. If this takes longer then i think soon the warranty...

When we start the machine smoke started getting and immediately start tumbling instead of first getting water inside. complaint no.[protected] dated 30 june 2016 registered but no one turned up for service. repeatedly requested 4 to 5 times daily on toll free number but of no use. also provided local numbers in goa[protected] &[protected] no one is lifting since 30 june 2016. on 01 july 2016 got from toll free support person the service...

I have been using IFB digital 5.5 kg full automatic washing machine. I was facing some problem during washing. So, I have made a complaint about it on 28 june, 2016. The complaint no is [protected]. Till now no one has come from your service center and I am still facing the problem. So, I cannot use the washing machine and it really gets me into big trouble. I have done AMC(annual maintenance contract) also. I will be very grateful if my problem...

We have amc for the washing machine. May 20 it stopped spinning on may 22 we complained for the problem, after so many follow ups few people came they could not fix it and told some part is needed and after few days and again continuous follow up, few other people came 4-5 days later with new parts, still it was not fixed. Again another people came and same happened. Each day i am calling minimum 20 times a days for follow up, most of the...

I got ifb make senorita front door washing machine and the same is under valid amc with ifb authorized service center in kakinada, andhra pradesh.

Complaint lodged with customer care on 11/6/16 but the same was closed on 13/6/16, whereas problem yet to be resolved for want of replacement of motor.

When machine was not in amc during july 2016, at own cost motor got replaced and subsequently amc commenced.This...

I purchased a woven in 2015 and warranty are for 3 years but they are refuse to repair it. Woven was not working after purchase of 6-7 month and complain so many times but they are demanding money. Attached the communication.

Please go through the complain no[protected] which was lodged on 06/09/2015 and complain no[protected] which was lodged in October 07/10/2015.
It is clearly shows there is manufacturing defect in...

I am a resident of Tirupur and have been using an IFB microwave oven for the last 10 years. I have been facing problems with the product for the last few weeks . I'm not disappointed with the product but the IFB service centre Is irresponsible unreliable and unworthy. I have been trying to get one of their r service engineers to come and check the microwave. After repeated attempts for the past week I have still not received any response...

From the purchase of machine...no servicing is done by any techinician. we are facing some problem with it...we are getting some smell from that machine..so i request you people..please as fast as possible rectify it. soon we will get a reply from you.
thanking you
with regards
Ch.narasimha rao,
d.no -70-3-36/7,
c.t.colony,
ramanayyapeta,
kakinada(u),
kakinada,
east godavari...

Sir, iam manoj jain mob no [protected]
I am using ifb washing machine from past 7 year at this time in amc i have registered a complaint for servicing on 11_06_2016 but without my knowledge the complaint cancelled by local area depot but same worker come at my home for sarvicing & open totel machine. Up to28_06_2016 worker come to home & repair machine on 27 tell us about machine having leakage problem so we want to take back to services...

Ifb washing machine not working since mid may. Have called and register the complaint about the same since then. But they seems not at all concerned. Its more then one and a half month the problem has not been rectified. Meanwhile, was sending the cloths to laundry for washing. But, ultimately had to purchase another washing machine.
Planning to move to consumer forum for the same....

Dear sir,
I am an ifb customer since 2006 using many of your appliances. As i am an nri and i use this machine only when i, m here. And i, m not using this machine for last last 3 years. Two months back i came home and am using the machine. Now as i am here i want an amc which was requested thro your call centre on 16/6/16 vide request no.315611. But nobody turned to call me from your service centre. As of today (29/6/16) i had made...

The fully automatic front load washing machine i purchased in july 2015 from m/s. Quilon radio service, kollam in kerala was not working and i lodged a complaint on 08/06/2016 (Complaint no. [protected]). After about 5 days and numerous phone calls one guy turned and after inspection he declared that the power board has been damaged and the replacement will take about 3 days since the spare has to come from the company. After about 5 days,...

Sir,

My issue is regarding my complaint number at IFB[protected]. I am writing this complaint after my numerous futile calls at IFB customer care.

I must let you know that IFB's after sales service has been utterly unresponsive and irresponsible. The company's sevice man in my city Ajmer is Mr. Ratan Bhatt. I have tried calling him more than 50 times but he never picked my call. I spoke with IFB's Jaipur head...

My complaint regarding my microwave oven, which I purchased from a shop of my locality.I purchased it on 29/07/2014 and within 1 year i.e within guarantee period the PCB was out of order and company replaced it free of cost, quite ok but after one year of replacement the same PCB is again out of order in june 2016 and this time company is ready to replace it with a payment of Rs.2500/.The PCB is not repairable ever it is always be replaceable.So...

Very disappointed after buying ifb washing machine. Worst ifb service.

We have logged service compliant regarding ifb washing machine complaint since more than 3 months. But we haven't received any repair far far. Only one time an irresponsible service guy visited to see the product and committed to fix the issue an another day with required tools. After that no response from any of the service engineers from ifb customer support...

Guys never buy any IFB product. Poor products, poor customer care services, worst after sales services, untrained technicians.
I purchased a microwave oven in january 2016 and in april it start creating problem. It makes noise whenever i use it regarding this i made a complaint on 10th of may, two days later ifb technician visited and checked the problem, he told me that some parts have to b changed and he is not carrying those parts...

Complaint no. [protected] dated 7th may 2016 was lodged . Complaint was attended by the technicians but not resolved.

Technicians from service center attended and repaired by charging rs.1500/-. But the problem remained.

We were contacted by customer care and an incidence 'e123433' has been generated in your escalation channel system on 15th may 2016.

Mr. Satish/tech/serv. Engg visited on 17th may...

I purchased IFB 5 star AC in April 2013 and perhaps bought a mental tension and harassment. After one month of installation its PCB gone out of order, however after enormous pressure and pursuance the dealer get it replaced. Next year its ICs gone out of order and i had to spent rupee 1300/- to auth service center. Now this year it again developed fault and automatically cut after 10-15 minutes of operation and PCB starts blinking persistently....

This is with regard to the ticket no raised [protected] on 14th june 2016.

My name is sreeramulu, i have raised a complaint on 14th june 2016. Problem in my ifb washing machine., it is almost 10 days since i raised the complaint, but still the no respond in service center

In case if i do not receive any response from your side, then i will be forced to move this problem ahead legally.

Expecting...