IFB Industries Complaints & Reviews

Hi, I am using IFB fully automatic Front load washing machine.. From last one year, we are facing so many issues, so I called IFB customer care they sent technicians from universal services and suggested to pay 7000 for three years service contract..I paid money and got that service after one month again problem started and this time, universal service guys are not answering any calls and not attending to provide service
I tried to...

Dear ifb team,

My self pawan kumar and i was purchase ifb split ac due to ifb brand value, but i experience that very very poor service from ifb service center, i have logged request many time to customer care and service centre, but no body responding, my ac free service not done from the date of purchasing, last time call receive from jairam ([protected]) for my ac free service but no body comes and when i call that number...

I got a Ifb dishwasher 2 years back and the panel is not working . It's more than a month since I placed a complaint asking for service the Ifb customer service is so poor and worst and highly disappointing that they never came to help with this issue, I reached out offce nd gave our dishwasher to get it repaired and calling on a daily basis and they do not bother to respond if they have started working on it too, , I have lg products at...

I purchased one above set from udaya agencies kazhakkuttom, trivandrun dt. On 13/04/2009. I registered a complaint about increasing of sound on spin mode in the month of february 2016. Afterwards i reminded so many times to call centre and your service centre also. Unfortunately no action was taken so far. Now i am not in a position to use it.
Please take necessary action to get it repaired. A m c is also covered.
Thanksbr...

Dear sir,
I had purchased an ifb 1.5 t split air conditioner on 10.06.2015 fromyadav el. Rawatbhata, rajasthan-323307. Ac is not cooling. I registered complaint on 28/05/2016 (Comp no.[protected] on toll free no. & have made 3 reminders. R care and also to the shop keeper on 20.05.2016 and reminded on 21.05.16 but the same has not been attended till date.

Is the company waiting for expiry of warranty....

Hi,

IFB ID NO : 2454035
I had Complaint in your customer care call center no regarding washing machine Complaint& service center technician person, several times.
After that i Informed ASM and RSM (Rotn) also but both were not taken any actions, about my complaint.
*very pathetic.
*Very very worst service
*worst service center and executives (unethical employees un qualified employees...

I have given my ifb washing machine for repair from past 2 month. Every 15 days they get the machine and it is not properly serviced inspite of repeated complaints for 3 time it is not done. The worst part is that the people who come to deliver speak rudely and in rough language even if it is there mistake. So i request not to go for ifb product because of it worst service. And i[censored] give for service see to it that the product which they have...

This is a complaint against ifb señorita sx 6 kg front loading washing machine that i had purchased in feb’12.
I usually operate the machine after 6 pm after returning from office. On 3.6.16 i programmed it for 1 hr 52 minute wash cycle. I saw it running when the time left was 25 minutes. There was no alarm/beep/noise or any other sound to indicate any malfunctioning of the machine. When i opened the bathroom door after 10 minutes,...

My customer code is 4099539 model 23bc3 amc taken by global solutions by engr name r.Mani from 02/02/2016-01/02/2018 i made the complaint on march 30 2016 no one came second complaint on 08/04/2016 no.[protected] in that one lady name rekha promised to send the technician but no one came again in the tollfree made complaint [protected] on 17/05/2016 until now no one came i thought ifb service is good so bought it but now fed up if you people...

Hello ifb,
I am a customer since from last year, taken washing machine. I requesting general service from last 3 weeks, but customer care not taking right action. I requested to visit technicians on saturday's but they used to call me on my office working time. Also they said me you take service request one day before. So this time i do requested on friday but no technician called or informed on today when they visit.., they call...

I have purchased 1.5 t split a.c. from RPG Electrade, Yusuf Sarai New Delhi-110016 on 8.4.16 on instalment basis. After that I have made many complaints regarding heavy sound from indoor and outdoor unit but no fruitful result has come till date. Now, AC is not cooling properly. Every time company's personnel come and assure to completely resolve the complaint satisfactorily but all in vain. It is requested to kindly change the a.c. at the...

Our complaint attended after 7 days, that also problem has not resolved, the technician asked us to sign the job card, which we have not done, inspite of that we have received sms from customer care that our problem has been resolved.

On top of every thing, we are having service contract for 2 years, amc no 1255 dt 23/10/14, icr noi 6780. Valid til 22/10/16....

I had purchased an ifb refrigerator (Probably model no. 446edwdls) on 27th july, 2013. The lower door of this refrigerator got detached of its own (Came off its hinges) on 30th june, 2016. Not even a single scratch is there on the whole body of this refrigerator. Complaint was filed with ifb customer care on 30th june with ticket id as 17895074 at 8pm. After lot of pursuance (7-8 calls at customer care), attended by ifb’s technicians on...

I have purchased one ifb make micro woven from fare shop near shakuntala park, behala, kolkata – 700061 on 29th may, 2016.
The same was bought vide cash memo no. 3215 dated 29.05.2016 and logged in to ifb for demonstration vide ticket no. [protected].
Their representative visited us on 30th may and while demonstration found one pcb got damaged and the machine was not working.
We requested for a replacement and reported...

Sir i placed an on line order for ifb liquid fuff detergent on 8th may and i received a conformation mail for my id with order no[protected] and after that i received a call from anusha asking my address which i provided andshe told me that the product willbe delivered by 17thof may and till this day i haven't received my product i ordered the product online.when i called the customer care to enquire about the matter i came to know that it...

Dear sir,
I had purchased an ifb 1.5 t split air conditioner on 08.04.2016 from rpg electrade pvt. Ltd., shop no. 2, dav school bldg., yusuf sarai, new delhi-110016. After installation, there is a heavy sound from ac. After that i had made various complaint to the company's customer care and also to the shop keeper. 3/4 times company personnel attended the complaint but the same has not been resolved till date. Recently, i had...

I called up customer care three times and they are really making fool of customers and no proper response, [31/05/2016 at 8:38 pm for 1st time]: customer executive has asked about problem and i have provided information later that no response from executive and waited for 3 mins. So i have decided to disconnect call and disconnected

[31/05/2016 at 8:41 pm for 2nd time]:
This time other customer executive asked same...

Dear Sir, I have purchased IFB 38ltrs Micro wave oven SRC1 MWO fro light corner shop patna on dated 9th May 2016.. but sorry to say despite our several reminder follow up by phone for home demo but till now no body came in my home jamui.
one person came but he refused to give the demo and he told i am technician i don't know about cooking system, first time i saw this model. he is taken only a photograph with oven and go back.
br...

Our washingmachine - recently brought within warranty period, after several attempt to reach proper serivce centre at last the person from "swayum" service centre came and told us to replace front electronic panel... Since our machine is under warranty it can be replaced... But ithas been more than 3 months no one is turned up... And the nentioned service centre working persons or sweepers not even have courtesy to attend with due respect...

The above mentioned machine is purchased in 2013, now its not functioning and its showing error as" DOOR".

It comes under warranty.

I have contacted the service person 2 weeks before, but I have yet to received any services,

we have bought 3 machines IFB Front loaded washing machine, but we have gone through the bad experience with IFB.

its not a first time the service gets delayed....