IFB Industries Complaints & Reviews

I am in tirupur. I hv ifb washing machine model elena dx /5.5 kg is not working few days towards door closer problem. I called to ifb service center from april 5th to apr 25 . But no response from their.Pls support to me.
Thanks
Murugesan. P
[protected]...

Dear sir,

We are deeply frustrated regarding your customer care service, as i have raised a compliant that our washing machine is not working for past ten days. Below i have listed ticket numbers
Date: 1/4/2016, your ticket no. Is [protected]. Ifb care will get in touch with you shortly. Please call[protected]/ [protected] for updates, quoting ticket no.
Date: 10/4/2016, your ticket no. Is [protected]. Ifb care...

Complaint booked on 21.04.2016.IFB Industries — No response from IFB service to attend my washing machine's problem

My complaint ticket No: [protected]
No one has yet called or come to service my fridge. 5 days now.I have reminded so many times with your customer service centre .whenever I remind the customer service, I get the standard reply, "We have also escalated the concern to our branch office to have it attended....

We brought a washing machine 0n 17.04.2016 from Reliance digital show room, bangalore -562162.

The machine was delivered by[protected].

But still not not installed and demonstrated.

Their toll free no[protected] not working imperiously, by chance if we connect to the customer care representative, they will tell the system is down we couldn't find the status...my ticket no booked 3 rd time...

Here goes my story...

In the latest current of affair, I have logged too many complaints, every time all of them got escalated by executives handling the call. Four days back the senior person from your support center (Mr. Ajay) has assured me that I will receive the call within 24 hours. Post completion of those 24 hours, I have logged two more complaints and every time I was assured that I will get a call or visit within...

My ifb washing machine started having technical problem - leaking water from bottom of machine
Customer id - 1761922
In regards to this, contacted ifb customer care multiple times however not only my problem is solved but also received very poor customer service
First contacted ifb over phone on 11/3/16 then contacted multiple times since over phone was given other numbers to contact each time but received poor response...

MyCustomer Id: 10520561
I complained on 19/4 about Fridge display not working and cooling gone down. Ticket no. given: [protected]. No one has yet called or come to see my fridge. 5 days now. Every email I write, I get the standard reply, "We have also escalated the concern to our branch office to have it attended. Again regret the delay and inconvenience caused." IFB has no good service in Goa....

I purchased an automatic front loading washing machine senorita aqua sx 6.5 one year back. since few days, a foul smell is emanating fromthe machine .I agvve a complaint TKT NO: [protected] .after twodays a technician by name Vinay came to my house today at 5.00pm . He simply opened a small shutter located at the bottom cleaned with a tooth brush and then put a packet full of Descal Powder in tothe shelf meant for detergent powder . HE switched...

My wife salveena has lodged a complaint(Registration number[protected]
regarding the drum of washing machine model elena vx on 8/3/2016 . They have promised to replace the drum with in 15 days.Now 44 days have passed and whenever we make a call to the the service centre their answer is " We will come tomorrow".Now we are fed up by hearing this answer.Among the ifb service centres in india the kozhikode service centre is the worst.Now...

I bought IFB WASHING MACHINE SENORITA SX @ 08:08:2012. And I jus hate the customer care people who make me to feel very irritating. If the service person was not available, they can jus say the truth, past 2 months I have been suffering that my machine was not working and every day I m jus calling to the care, and the people will say by that day the executive ll be at doorsteps but none of them present till the date is this the way they treat...

Complaint on 8.03.16 no.[protected]. Techn came and recommended drum replacement. No action thereafter. Warrant will expire on 26.6.12. Is it because that warrang not expired they are not taking interest...

I have registered a complaint about the ifb washing maching senorita model which is making an awfully loud noise when spinning and rincing. The complaint registered on 08.04.2016 and still not rectified. I got an id 1244145 from your customer service. Whenever i contacted the local ifb care office at kadavanthara, kochi, i am getting the reply that the technician will definitely come today itself. The same reply is continuing for the last...

Ifb washing machine top load on amc for rubber n plastic parts is troubling since last seven months .given many complaints to customer service number[protected] till date no resolution provided and the problem is still worsening .already paid 2129.00/- in cash receipt number 2965 on 12/July/2015 but till date the problem is not solved.when enquired wit customer care they said the employee who serviced the machine is a fraud guy and he sacked,...

We have purchased an IFB wasing machine before several years. When its warranty got over, company suggested me to purchase AMC for quick service.

As per the suggestion from the company, we had purchased AMC pack continuously year after year. In 2015, we missed its renewal & unfortunately machine got some technical problem. When we contacted company, service centre charged Rs. 1870 for rectifying it and again sold an AMC pack...

We bought a brand new ifb washing machine on the 26th dec 2015. Trusting the brand ifb . But with in 3 months the machine stopped working.

I am not able to get it working even with in the warranty on it. I called the call center and they sent a mechanic who opened every thing and could not understand the problem and went away stating that he will come back.

Now we call the call center and they say some one...

I'm using senorita dx 5.5 for past 5 years. I raised a ticket (#[protected]) for the service on april 10th. And i've been assigned to a service man (Ph: +91 [protected]). In past 2 years of my booking for the service, first time i got a service man assigned for my ticket.
I'm working woman, i waited in my home for a week for the service by hearing the false confirmation provided by him.
Till date no one has turned up for the service....

R/sir,
I have purchased digital elite vx 7kg modal on 19 feb 2013. When machine was installed at my house, the water supply was not at proper height but your representative has claimed that it will work properly . But when your representative washed clothes for first time to test the machine it cuts one of our cloth.Then they changes the machine . But the problem persists. It keeps on cutting our clothes. But we ignored as we feel...

The microwave's light bulb got fused. So i called and logged a complaint for it's replacement. I was having an amc. Even after 4 days there was no response from their side. So i called at their call centre and asked for the status. They said that the technician has called you several times and due to no response from our side, he din't come for the repair. I told them that i dint receive any call or message from the technician. So they said...

I have a problem in my micro-oven which is no more heating properly.So I called customer care number provided by them on 20/3/16.They responded and said that our micro-oven's AMC is expired, so the customer care person told they will be sending some technician to solve the problem and will renew the AMC also.On 22/3/16, the technician Satish came to our house but only renewed the AMC without repairing the micro-oven.He told that he will be...

Sir/madame i called to the toll free no.[protected] on[protected] with complain no.[protected] for my problem that the machine is making noise and not cleaning properly, they said that they will send there mechanics within 24 hours.but they didn't came .then i called them twice on[protected] for the same reason but they said they send them soon. i call again for the third time they gave me another no. to call.my work was waited and i need to...