IFB Industries Complaints & Reviews

I had made a complaint about the breakdown of washing machine to the service centre at trichur, kerala-680001on last week of march 2016 ( ph no.0487*2388367 ). As there was no response i have made complaint with your customer care centre on 7th april 2016 and the complaint number is [protected]. There is no response till now even though i have contacted in your toll free no.[protected] each and every day. They have given assurance to solve...

We own a ifb oven & every year on time they come to renew the amc but since august 2015 we are calling them to solve the oven which is not heating & after several calls they attended & after 1 month we received the product with missing parts & the oven is still having the same problem & the person keeps lying that he will come & attend his name is manjunath its almost 2 months he is lying....

On 29.03.2016 a lady representative from IFB has called over phone([protected]) and listened the facts. After listening she assured me to send an engineer from IFB itself. After two days an engineer came to my residence and once again only from authorized service center at New Alipore. The ‘skilled’ engineer after being informed all past experiences o[censored]s, tried to switch on the Microwave and the fuse was not only got detached but also...

I had placed online order for Fluid liquid detergent (1l) on IFB website and paid Rs 350 through net banking. My order number is[protected] dated 14th Dec 2015. Same has not been delivered as yet.
This is the 2nd time it is happening first time I managed to get it delivered with lots of followup....

My ifb serena washing machine is under amc (307449 dated-22/11/15). Machine is not working from last week so made a complaint and got the complaint number which is: 17639761.

Engineer visited and said he will come with parts on next day and not came.

Today i have called engineer mr. Ajay and he said he will check again and do some "jugaad" because parts not available.



I was having...

Dear sir,
I purchased one washing machine 3 years back.but service provider providing service only twice while I am purchased.
service provider person called me for providing service but they are not coming to provide the service.
So they are totally harassing the customer to provide the service & for my point of view IFB washing machine service center totally failure .
So i request u to come & make servcing to...

I am a customer of ifb, using washing machine and having amc for the same, i have given complaint on 1st apr 2016 stating that not functioning, ( complaint no [protected] ) but no response till now, when again contact c care two days back, that have asked to contact local chennai team. Again i have contacted mr raja mob no [protected] and he in turn made me contact one more person at mob no [protected], he was assured will rectify the same yesterday,...

I purchased Microwave Oven model 30FRC2 on 27/12/2015 from IFB zoo road branch, Guwahati. The oven fails to back a cake and cakes prepared have its interior raw and viscous ( no solidification takes place)even on number of attempts under guidance of company personal.Company failing to resolve the issue avoiding calls and contact.No further response or guidance from the IFB office where from it was purchased. Incidentally I happened to be...

I am a customer of ifb washing machine. When we bought our machine it used to take water in 10 minutes but now it is taking more than 30 minutes.making a more trouble for me for washing cloths.It is taking more than half a day for one trip of wash.we already called for a technician but we did not get any response over it.so I kindly request you to send a technician to repair it....

We had filled a compliant on 30 march 2016 regarding huge noise being caused by our ifb washing machine (Compliant number:[protected]. Since then we have been chasing up the call center as well as the local service center in gurgaon but they keep on delaying the compliant saying the concerned person will contact us in 2 hrs. Same response is received every time we call them and till date neither has anyone visited nor called for resolving...

I have taken ifb 6kg washing machine on[protected]. It has 4 years 100% warranty. From past 2 months i am observing the display of washing machine is flickering. Recently i have complied to the customer care and some one from service department came to my home and checked the machine. He confirmed the display pcb is not functoing properly and said he will replace the pcb under warranty. After that i called the service engineer and customer...

My washing machine had become very noisy on operation and water would leak. it was attended and repaired for rupees two thousand seven hundred and was told that it would run smooth after few days but it was making more noise and started getting drifted on operation so i called again and was again advised to change the motor and circuit which will cost around seven thousand rupees . I m being cheated by them and there false claim....

My customer ID no is 4330983.I have registered seven complaints with u in ur toll free no.but all getting automatically cancelled without solving my washing machine problem...

Dear Sir,

I have purchased the brand new washing machine from Mani Electronics Pondicherry on 14/03/2016.

The technician, Krishnamurthy came for installation on 15/03/2016 evening.

When he opened the box of the machine and connect the hose pipe and switched on the machine, Instead of water filling in the drum it has wetted our floors only. Without any intimation he went to his office and replaced...

Sir
I have complaint on toll free no dt[protected] but till now machine is not ready for working . I also call local service center mr.chawla the person come to house but no response . Then I call to mr pankaj for this he said it will take 2 or 3 days my AMC icr no[protected] my complaint no is 17607873 pl repair my washing machine in time or I will go to consumer court Thanks...

I purchased ifb washing machine on september 10th 2015 we have complained about the door problem on march 09 2016 with a complaint [protected] with registered mobile number [protected] the problem was not solved but we got the messege that the problem have been solved on march 16th 2016.
But in realty problem have not been solved and we called the local area in charge and other ifb local technician so many times but they are not responding...

I bought an ifb washing machine ELENA, it was told to me that there is rodent protection mat below the frame base which would avoid rats from penetrating the machine.To my horror i found rats have penetrated into the machine from the base of the machine ("then why is the wrong information provided to the consumers is beyond my logic ").
After repeated calls to the customer care i was able to lodge my complain, but yet my problem remains...

Hi,

Current complaint no: 17607443, logged in on 30th mar 2016

History:

July 2015
- we first reported some issues with our ifb senator 6 kg washing machine.
- the technician visited and said the "mother board" needs replacement.
- we said okay go ahead and do it.
- the mother board was replaced

Oct 2015
- we had the same issue again
- technician...

My name m.Xavier roche masilamani, residing in coimbatore tamil nadu, my ifb customr id 1711245, and my comlaint no or ticket no[protected], dated on[protected].Ifb amc serial no52314dated[protected] to[protected].
Several reports made, to you, and to mr .Nandakumar of coimbatore manager by calling through his cell no [protected], and several sms sent to him, but no use he is irresponsible, ignoring, my call, my sms message, and avoiding...

We had bought ifb washing machine 7 yrs back and every time sales guy insists and make to do amc. There after if we call for service it is horrible and pathetic we need to several calls to call customer and to their local officers to be under followup to get it done. This time i had called thrice and find the logged no as given [protected]/[protected]. Every time it is painful to be under followup. Customer care gave level 3 person by name...